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Associate Vice President, Account Management

  • Anytown
  • R-93554
  • Sales and Account Services Management
  • Full Time
  • Added

The AVP, Global Client Management will manage all aspects of existing global client relationship with the intent of maintaining or expanding the relationship.

Key responsibilities:

  • Responsible for all client management activities associated with client device protection programs including business reviews, operational performance excellence, SLA adherence, etc.
  • Leads and coordinates the activities of all Assurant teams supporting the client including sales, marketing, accounting, finance, product development, legal, regulatory compliance and manages all ongoing program changes.
  • Responsible for achieving all financial targets for clients (GWP, NOI, Retention, etc.)
  • Leads client management team including hiring, managing, evaluating and developing associates within the team to ensure client satisfaction.
  • Provides input into the development of key management reports including monthly progress, quarterly reviews, business plans and more. 

Required skills/experience

  • Applicant must have a Bachelor's degree
  • 7 plus years of management experience
  • Extensive wireless industry experience
  • Excellent communication skills including ability to clearly articulate ideas both verbally and written as well as presentation skills
  • Proficient in Microsoft Word, Excel, Power Point
  • 50% business travel is required
  • Strong business acumen and ability to deal with all levels of management
  • Analytical and project management skills
  • Experience in completing action plans and projects, exposure to budgets, expense control reports or financial statements preferred.
  • Ability to prioritize and work on multiple projects simultaneously.

Desired experience, skills or knowledge:

  • Global Client Management a plus

This role could be a work from home opportunity

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