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Auto Repair Network Manager

  • Auckland, Auckland
  • R-107603
  • Full Time
  • Added

Why work with Assurant?

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

We come from a variety of countries, cultures, and backgrounds, but we are united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results.

So, connect with us. Bring us your best work and your brightest ideas, and we’ll bring you a place where you can thrive.  

Some of the benefits we offer to our team members are: 

  • Development programs and study grants and support for higher education

  • Cultural day off to celebrate what’s important to you

  • International and Local mentoring programs

  • Diversity panels and employee resource groups

  • Hybrid work model - 3 days onsite, 2 days remote in new modern offices

  • 2 Mental Health recharge days per year

  • Annual health & wellbeing allowance to contribute to your overall wellbeing

  • Volunteering opportunities to give back to a cause that is important to you 

  • Enhanced parental leave benefits

What’s the role about?

The Auto Repair Network Manager is primarily responsible for the strategy and delivery of the MBI repair network in New Zealand.  The successful candidate will set up and manage the repair network to ensure the repair network is operating efficiently, cost effectively, and always ensuring the highest possible customer service standards. 

The Repair Network Manager will work closely with business leaders to understand the requirements of business partners, repairers and our end customers to ensure the network can support all new and existing business. by understanding and validating repair network partner propositions so partners are providing agreed and expected service levels to end consumers.

You will be based in our stunning new central Auckland offices, where you will join a team that is passionate about providing the best experience. This role has flexibility to work from home up to two days per week but also will entail travel across New Zealand.

About you:

  • 5+ years of New Zealand repair network experience

  • Industry knowledge or experience in automotive mechanical repairs

  • Automotive trade certificate

  • Experience managing external vendors or 3PL providers

  • Prior experience of establishing, growing a repair network

  • Industry knowledge of systems and applications used by the repair agents

  • Ability to articulate ideas to both technical and non-technical audiences

  • Demonstrated ability to convert insights into strategies and roadmaps

  • An understanding of relevant legislation i.e. The Fair Trading Act, the Consumer Guarantees Act and the Privacy Act 2020

To apply:

Please submit your resume accompanied by a cover letter detailing your suitability for the role. Don't miss your opportunity to be part of this successful team, apply now! We will be reviewing applications as we receive them and encourage you to apply early.

For further information about Assurant, please visit our website: https://www.assurant.com/.

The successful applicant will be subject to relevant background checks such as reference checks and a Ministry of Justice Criminal Record Check.


Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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