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Automotive Technical Claims Handler

Automotive Technical Claims Handler

Amsterdam

Remote Working Opportunities Available

Who are we?

Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.

Our Values:

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

The Opportunity:

An Automotive claim handler is one of the important points of contact for our internal staff and our Automotive clients/customers/dealers..

An Automotive Technical Claim Handler provides full internal support on all Automotive claims and feedback to our European team in the Amsterdam Office. Also responsible for the audits on the European claims and assessing daily technical claims, policy administrating but does include call taking, data upload and claims assessing of moderate complexity in line with our standards

You Will:

  • Assess technical automotive claims for our European Automotive clients
  • Assess audit on the automotive claims for our European Automotive client
  • Maintain contact with Automotive dealers concerning questions around the claims. Answer telephone calls - providing services to the automotive clients/dealers/customers.
  • Train internal staff with basic technical Automotive knowledge
  • Involved in all European countries teams we serve with knowledge around Automotive technical claims
  • Support actions concerning introduction of new programs. Process all administration regarding our clients and claim handling.
  • Undertake a variety of tasks ranging from call taking, policy administration and claims assessing

Key Skills:

  • English C2; Fluent - Verbal and in Writing
  • Mother language; Preferably 1 of the following languages: Italian, Spanish, Dutch
  • Previous experience with technical claims handling and dealing with complaints
  • Have worked in insurance or automotive industry within a customer-focused environment
  • Conduct claims reviews on high value claims
  • Analytical and practical skills; apply theoretical or practical knowledge to new situations and problems.

Benefits & Training 

  • Basic salary + 13th month + holiday allowance (13.96)
  • Bonus Scheme
  • Flexible Working
  • Travel / working from home allowance
  • Premium free pension
  • Premium free WIA insurance
  • Internal Wellbeing Programme
  • LinkedIn Learning
  • Learning and Development opportunities

At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement. 

To view a full list of the responsibilities and requirements, please visit the job description on the European Careers site.

We look forward to receiving your application!


Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions.

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