Skip to main content
Two women working at table while laughing

Business Support Manager

  • Victoria Virtual / Victoria
  • R-103350
  • Sales and Account Services Staff
  • Full Time
  • Added

Why work with Assurant?

The world is more connected than ever. Smart technology is empowering connectivity everywhere, from our phones and wearables to our homes and cars. Assurant supports the businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.  So connect with us. Bring us your best work and your brightest ideas, and we’ll bring you a place where you can thrive. 

Some of the benefits we offer to our team members are: 

  • Development programs & LinkedIn learning courses as well as study grants and support for higher education
  • Cultural day off to celebrate what’s important to you
  • International and Local mentoring programs
  • Discounted Employee Share Purchase Program
  • Diversity panels and employee resource groups
  • 6 weeks paid parental leave and Superannuation contributions while on unpaid leave
  • Hybrid work model - 2 days onsite, 3 days remote
  • Novated vehicle leasing
  • Volunteering opportunities to give back to a cause that is important to you 

What's the role about?

The Business Support Manager for the Connected Living (CL) team at Assurant will play the pivotal role of driving collaboration between the multiple lines of business that fall under the Connected Living function.

Through the design and organisation of best in practice management programs, this role will support the Head of Connected Living to ensure that the Connected Living team are aligned and supported to deliver its goals in profitability, customer satisfaction, and global market thought leadership.

Some of the key responsibilities include: 

  • Assist in developing and supporting the coordination and implementation of strategic plans for the CL team and ensuring that all activities are aligned with the overarching Annual Operating Plan of the CL team and Assurant APAC as a whole.

  • Provide support to the Head of Connected Living when they are unavailable to attend internal or external stakeholder meetings by attending, taking minutes if required, noting follow up action items, and be responsible for the management of calendar of events.         

  • Facilitate communication and project coordination across different departments, including sales, marketing, product development, and IT teams, to ensure cohesive efforts towards achieving business objectives.

  • Establish a system for regular monitoring, evaluation, and reporting on the progress of goals presenting data to assist the Head of Connected Living in decision-making and adjustments to strategies as necessary.

Does this sound like you?

  • Minimum of 3-5 years of experience in sales and partnership management roles
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
  • Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
  • Proficient with Salesforce and data analytics tools such as Tableau and PowerBI
  • Proactive and self-motivated, with the ability to work independently.
  • Team player with a collaborative mindset.
  • Strong problem-solving skills and a results-driven approach.
  • Strong oral and written communication skills with ability to interact and build relationships to effectively influence across teams and functional partners.
  • Self-motivated to work to complete multiple projects/tasks in a timely and accurate manner.
  • Detail-oriented with strong organizational skills.

If you think you are a fit for this role, please click the link to apply.

Submit your resume accompanied by a cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at

For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Join Our Talent Community

Connect with us. Introduce yourself, and we'll get in touch if there's a role that seems like a good match.

Join Now