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BUSINESS TEAM Open Office Meeting Women Getty 638953230 LR

Client Relations

  • Bothell
  • R-93829
  • Operations Staff
  • Full Time
  • Added

IQ Data International, DBA Assurant Recovery Solutions is a wholly owned subsidiary of Assurant, a Fortune 300 company and a member of the S&P 500. We are an established leader in the Asset Recovery Industry where we service property managers across the U.S. exclusively.

Responsibilities;

In this role, you will be the primary point of contact for resolving our client's issues with their listings.

  • Answering Inbound calls from our clients
  • Making outbound calls regarding client files
  • Receiving and responding to emails from our clients as well as internal customers
  • Working through requests from our Compliance, Legal, Collections, and Sales teams to resolve consumer and client concerns
  • Establishing good rapport and relationships with our clients through pro-active and prompt communication

Qualifications:

  • Must be able to type of 40 wpm.
  • Able to conduct professional communication with clients, via e-mail and phone when necessary.
  • Complete written client requests, account updates/data entry updates, efficiently and accurately.
  • Ability to multi-task within several programs while maintaining accuracy

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