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Compliance Manager, Australia

This position is responsible for ensuring the effective risk management and full compliance of Assurant’s regulated entities and maintaining a high level of both internal and external customer satisfaction.

In this role, you will be responsible for:

  • Maintenance of core AFSL compliance governance arrangements including policies and procedures as part of the Compliance Framework
  • Provide Compliance support to all stakeholders including compliance reviews of all customer facing documentation and compliance reviews of new business initiatives
  • Responsibility for the entire compliance monitoring and supervision program for binder holders, authorised representatives, distributors, TPAs and resellers including management of audits and audit findings/follow ups
  • Provide training to the business on compliance matters and monitor and report on licensing and regulatory developments in a timely manner, including management and implementation of required change initiatives
  • Investigation and management of all issues, incidents and breach matters and facilitating control improvements
  • Responsible for preparation of compliance reports for the key governance committees of the insurer and attend meetings
  • Contribute to the completion of reports on behalf of the ANZ business to the US Compliance function and implement global change initiatives locally
  • Working with the Regional Compliance Officer & Chief Risk Officer to coordinate, participate in and prepare responses to any regulatory reviews - including periodic audits by ASIC and APRA
  • Maintain up to date knowledge of ASIC, APRA, ACCC and AFCA regulatory requirements in Australia and FMA and RBNZ regulatory requirements in New Zealand
  • Responsible for managing the investigation of escalated complaints and disputes including the IDR and EDR levels
  • Ensure currency of AFSL and other compliance obligations with Corporate and local polices and procedures
  • Responsible for monitoring of compliance with Privacy legislation
  • Responsible for reviewing compliance of third parties with outsourcing agreements, including TWG as it relates to VSC 
  • Implement controls and risk management efforts for Supply Chain, Asset Disposition, and other key vendor groups
  • Engage with Corporate Compliance on the implementation of trade compliance controls for ANZ market
  • Perform due diligence and ongoing oversight for vendors, buyers & aggregators and other third parties connected with the ANZ business

What you bring to the role

  • Degree qualified in a business related discipline
  • Minimum of 5 years Risk & Compliance Compliance Experience
  • Minimum 3 years experience in Financial Services or Insurance industry 
  • A natural ability to build rapport, maintain and build relationships
  • Able to work in a structured and organised way, but hold the ability to be flexible and adjust to changing environments and schedules
  • An effective communicator that can engage with a wide range of audiences
  • Ability to manage your time independently to ensure objectives are met
  • Supply Chain/ Export Compliance and Trade Compliance experience (preferred)
  • Knowledge of RBNZ regulatory requirements in New Zealand (preferred) 

Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at

For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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