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Device Care Center Security & Safety Manager

Job Summary:

The Device Care Center Security and Safety Manager at Assurant plays a critical role in maintaining a safe and secure environment for our employees, associates, visitors, and facilities. You will be responsible for planning, managing and leading sitewide safety and security initiatives, including staff and customer safety, injury prevention, ergonomics, incident tracking, investigation, security assessments, emergency preparedness, training and OSHA compliance. Developing and administering policies, procedures and programs; managing an outsourced security staff; serve as the liaison to law enforcement throughout the service area to ensure the safety and security of the employees, associates, facilities and assets.

Key Responsibilities:

1. Security Oversight:

  • Manage and lead an outsourced security force to maintain a safe and secure working environment.
  • Develop and implement security protocols, procedures, and standards to protect company assets and personnel.
  • Conduct regular security assessments and risk analysis to identify vulnerabilities and recommend corrective actions.

2. Safety Compliance:

  • Ensure compliance with all local, state, and federal safety regulations and standards.
  • Develop, implement, and maintain safety programs to prevent accidents and injuries in the workplace.
  • Conduct safety audits and inspections to identify hazards and recommend improvements.
  • Liaise with HR, Risk Departments, and staffing agencies to ensure recordables are accurately captured.

3. Emergency Response Planning:

  • Develop and maintain emergency response plans and procedures, including fire drills and evacuation plans.
  • Coordinate with local emergency services and agencies to ensure a swift and effective response to emergencies.
  • Provide training to employees on emergency response procedures.

4. Training and Education:

  • Conduct security and safety training programs for employees, associates and security personnel.
  • Keep employees informed about safety and security policies and procedures.
  • Promote a culture of safety and security awareness throughout the organization.
  • Act as the subject matter expert to assist training departments in building training modules.

5. Incident Management:

  • Investigate and document security incidents, accidents, and near-misses, and prepare incident reports.
  • Implement corrective actions to prevent the recurrence of incidents.
  • Maintain incident records and ensure timely reporting to relevant authorities.
  • Analyze incident data to identify trends in injuries, accidents, or other hazards.
  • Maintain and update recordkeeping programs such as OSHA 300
  • Ensuring incidents are documented properly and thoroughly.

6. Vendor Management:

  • Manage relationships with security service providers, ensuring the quality of service and adherence to contractual agreements.
  • Evaluate and select security and safety vendors when necessary.
  • Act as the subject matter expert and provide market related information during RFPs

7. Budget Management:

  • Develop and manage the security and safety budget, ensuring cost-effective allocation of resources.
  • Monitor expenditures and identify opportunities for cost savings.


  • Associate or bachelor's degree in security management, safety management, or a related field. Advanced certifications such as Certified Safety Professional (CSP) or Certified Protection Professional (CPP) are preferred.
  • Proven experience in security and safety management, preferably in a manufacturing or industrial setting.
  • Strong knowledge of local, state, and federal safety regulations and security best practices.
  • Excellent leadership and communication skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in security and safety software and systems.
  • Strong problem-solving and decision-making abilities.

Preferred Skills:

  • Bachelor’s degree from an accredited college or university in a related field and two years of supervisory experience or in law enforcement or security services, including military experience; retail loss prevention; or building security in a manufacturing or industrial setting.
  • OHSA 30 hour trained and experienced preferred.
  • Expertise in principles and practices of management, supervision and training;
  • Knowledge of federal, State and local laws, regulations, ordinances and best practices;
  • Expertise in principles and practices of public safety and security, including injury prevention, ergonomics, incident tracking; investigation, security assessments, emergency preparedness, training and OSHA compliance;
  • Knowledge of trends and developments concerning safety and security;
  • Ability to take prompt action to address issues, solve problems and support the organization;
  • Ability to Initiate, facilitate, plan or implement change; support innovation and creativity;
  • Outstanding communication and time-management skills;
  • Sound judgment and the ability to make independent decisions;
  • Ability to take prompt action to address issues, solve problems and support the organization;
  • Ability to Initiate, facilitate, plan or implement change; support innovation and creativity;
  • Ability to prepare accurate and reliable reports containing findings, conclusions and recommendations;
  • Ability to demonstrate tact, foresight, creativity, flexibility and problem-solving strategies;
  • Integrity, accountability and personal responsibility;
  • Ability to be resilient in an environment of limited resources and competing concerns;
  • Excellent technical skills – online training development and expertise in Microsoft Office Suite.

Pay Range

$84,100.00 - $140,500.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

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For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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