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Overview of Position 

As a Facilitator at Assurant, you are an integral member of the Learning & Performance team. Your role will deliver effective learning experiences through multiple modalities to Assurant employees and team members. The Learning & Performance team supports the business by fostering a culture of engagement, growth, and continuous learning & performance at the individual, team, and organizational levels. You will report directly to the Manager, of Functional Learning and will serve as an integral member of the Learning & Development Department. 

This will be a work from home opportunity.  

What will be my duties and responsibilities in this job? 

  •  Possess specialized functional knowledge to drive proficiency, performance, and results for the business function

  • Monitor participant progress and instructional program effectiveness

  • Establish and maintain a learning environment to promote learner engagement and participation while retaining knowledge and gaining proficiency actively and freely.

  • Deliver learning through multiple modalities (including in-person, virtual, social, and other emerging modalities) to new hire employees and existing employees across the organization.

  • Deliver learning content, lead group activities, and facilitate discussions using adult learning theories and various methodologies.

  • Remain current on business tools and technologies, processes, and procedures; and effectively communicate into the learning environment

  • Create a learning environment that replicates the job environment while motivating learners to acquire new skills.

  • Ensure that all materials are relevant, updated, and available and that the learning environment is set up properly to support learning needs.

  • Create an environment that fosters creativity and innovative learning to accommodate various learning styles and needs.

  • Remain current on trends in adult learning methodologies and facilitation

  • Ensure learning effectiveness, metrics, and reporting, including facilitation of participant completion of evaluation instruments.

  • Demonstrate and support an environment of professionalism, performance and knowledge application, and business acumen.

What are the requirements needed for this position? 

  • 2 years of experience in a highly matrixed organization

  • 2 years of facilitation in a virtual and classroom learning environment 

What other skills/experience would be helpful to have? 

  • Bachelor’s degree is desired

  • Experience in MS Teams, Outlook, Zoom, OneNote, and Workday

  • Possess experience using LMS technology, Enterprise & HR tools, and processes

  • Exhibit excellent communication skills, presentation skills, feedback, and coaching skills in a complex and ever-changing environment

  • Experience hosting, leading, and organizing virtual meetings with tools such as Zoom or MS Teams

How much should I expect to travel? 

Up to 10% travel  


Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at

For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions.

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