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Flood Adjuster

Title: Flood Adjuster

Overview of Position:

We are a proven provider of specialty insurance products and services looking for Inside Flood Adjusters who are ready to step into our fast paced energetic environment and drive results while providing exceptional customer service.   We are looking for individuals interested in learning our business, growing their expertise, and becoming a future leader. 

As a Flood Claims Adjuster, you will review property damage claim information from the Outside Adjuster, complete the investigation, and resolve the claim. 

As a Property Adjuster, you will review property damage claim information from the Outside Adjuster, complete the investigation, and resolve the claim.  This requires strong organizational abilities and empathetic interpersonal skills.  

What makes us different?

  • Assurant values a diverse workforce where employees are treated with respect, are encouraged to contribute, and have the opportunity for career growth.   

  • We are a proven provider of specialty insurance products and services.

What will be my duties and responsibilities in this job?

  • Investigate and adjust claims according to applicable laws and policy provisions. 

  • Conduct claim investigations including but not limited to recorded statements, securing public records, and analyzing report findings.

  • Examine claim forms and other records to confirm coverage for loss or damage.

  • Review and audit estimates received and settle claims within prescribed limits of authority. 

  • Issue payments or deny claim in a timely manner in accordance with policy conditions.

  • Effectively negotiate settlements with contractors, adjusters, or any insured representative.

  • Recognize and document subrogation and salvage opportunities and refer accordingly.

  • May be given the more challenging and complex claim activity. 

What are the requirements needed for this position?

  • High school diploma or GED

  • One year claims adjusting experience

  • Demonstrated proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens

  • An Adjuster’s license is required for states in which the Claims Adjuster performs their job.  If you do not currently possess the appropriate license(s), Assurant will assist you in obtaining the license within a specified timeframe and cover any related expenses. 

    Bilingual Spanish and/or Creole is a plus.

​What other skills/experience would be helpful to have?

  • Associate/Bachelor’s degree or equivalent work experience

  • Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers

  • Build and maintain effective internal and external working relationships.   Collaborate with internal support teams and management as appropriate.

  • Effectively collaborate with various departments and levels in the organization.

  • Maintain industry knowledge and operational skills and attend workshops, seminars, and other training sessions as appropriate.

  • Handle other duties and projects as requested based on business needs.

What are the working conditions and physical requirements of this job?

  • General office demands


Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions.

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