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Technology Mast

Forms Designer II

This position is responsible for producing complex, time consuming and/or large volume customer communications projects through expertise in various software and processes.  Activities include forms design production, mainframe forms support, and rules- based electronic document creation, word processing, desktop publishing, proofreading, editing and preparing electronic files for production.

Job Responsibilities

  • Develop and implement customer communications documents for Assurant’s products and programs that meet compliance and regulatory requirements, as well as corporate standards, utilizing various software, including: Word, Quark, InDesign, Visio, Documerge, Documaker Studio and Adobe Acrobat. This includes the creation of complex and detailed forms, state-filed documents, customer and client-branded letters from various sources through the implementation of rules-based electronic documents utilizing PC and Production printer technology
  • Prepares, converts, and downloads images for use on production printers
  • Works across departments to plan, schedule work requests and coordinate special projects
  • Coordination with Production Mail operations for implementation and support of bar codes used in intelligent mail machine operations and production mail control and management systems
  • Digitize logos or fonts for image presentation as requested using tools available and load to the proper libraries
  • Prepares artwork, layouts, drafts, and other materials as needed by print department, business channels, and vendors
  • Perform other functions as assigned by management

Basic Qualifications

  • High School Diploma or Equivalent
  • 3-5 years of experience as a Forms Designer or similar role
  • Strong knowledge of various software – design theory and layout, including InDesign, Word, Excel, Adobe Acrobat, Documerge

  • Typing Skills, minimum of 55 wpm

Preferred Experience

  • Bachelor’s degree
  • Experience working with Quark and Documaker Studio
  • Excellent communication (oral, written and presentation skills)
  • Excellent customer service skills
  • Demonstrated problem-solving skills
  • Ability to deadlines on competing deadlines

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