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Integration Strategy Manager

  • United States Virtual / Atlanta / Chicago / Lewisville / Miami / Santa Ana / Scottsdale / Houston / Woodbury / Woodland Hills
  • R-94889
  • Operations Management
  • Full Time
  • Added

Integration Strategy Manager


The Integration Strategy Manager is responsible for development of the integration strategy that allows a deeper connected strategy to software providers in the industry. The position is also responsible for evaluating the current integrations and defining an improvement plan to optimize the environments and any client friction.

What will be my duties and responsibilities in this job?  

  • Responsible for the development of an integration strategy as well as ongoing integrations maintenance.  Conduct through assessment and development of remediation strategies to significantly improve the integrations across all product lines.  Strong collaboration with Property Management Software firms to understand the nuances of required integrations/API. 

  • Maintains a backlog of integrations features and functionality needed to improve the current integrations. 

  • Work with Product Owners and CFT to identify and help prioritize functionality related to integrations backlog of ongoing workstreams.  Help identify new potential workstreams for the benefit of the distribution channel.  Identify and assist in resolution of customer and client service quality.  Development of user stories to support improvement across integrations.

  • Conduct train-the-trainer programs for clients’ staff and internal Client Facing team (CFT) on integrations and APIs.  Work collaboratively with internal teams to solution impediments to current and new integrations. 

  • Conduct frequent competitive analysis and prepare reports on the competitive environment surrounding integrations, APIs, partnership impacting integrations.

  • Develop and circulate internal reports on the current integration quality, stability, and expansion to help ensure program goals are met. 

 
What are the requirements needed for this position?  

  • A bachelor’s degree fields of business, computer science or technology or other related fields is required. 

  • 5+ years of experience in technical client facing role.

What other skills/experience would be helpful to have?  

  • Experience working with Property Management Software or Mortgage Software firms.

  • Experience with project management and leading project teams.

  • Experience in the fields of insurance or multifamily housing is preferred.

  • Strong technical skills required. 

  • Advanced knowledge of training techniques; client service; account development; and multimedia presentation. 

  • Expert user of current business software, including Excel, Word, One Note, PowerPoint, Share Point, etc. 

  • Ability to provide innovative approach to problem solving and demonstrate a track record of such.

  • Able to manage multiple initiatives and support multiple clients simultaneously.

  • High level of intelligence, a quick study of complex problems and a well-organized approach to finding impactful solutions.

  • One who is fact-based in approach and who naturally sets/measures performance against clear metrics.

  • Strong analytical skills—able to analyze obstacles and results, create a plan for improving results or navigating obstacles, and execute the plan.  Strong presentation and public-speaking skills. 

  • Ability to work in a fast-paced environment meeting tight deadlines.

  • Proven ability as an effective and compelling communicator in both meeting room and small to medium audience settings.

  • Strong written, verbal, and interpersonal communication skills. Ability to effectively communicate at all levels in the organization. Ability to effectively communicate by telephone and e-mail.

  • Ability to influence internal and external clients by positioning client specific value propositions as it relates to increasing sales or making program changes.

How much should I expect to travel?  

Travel 30-40%

This is a remote position.

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Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions.

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