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Licensed Insurance Specialist

  • California Virtual / Idaho Virtual / Nevada Virtual / Wyoming Virtual / Colorado Virtual / Montana Virtual / Washington Virtual / Arizona Virtual / Oregon Virtual / Utah Virtual / New Mexico Virtual
  • R-103395
  • Customer Service Staff
  • Full Time
  • Added

As a Licensed Insurance Specialist, you will be part of our Homeowners (HO3) team. In this role, you will be taking inbound calls to solve customer issues and inquiries while creating an easy environment for customers to do business with Assurant and communicating the customer’s value to the company.  This includes assisting customers in purchasing, upgrading, and retaining insurance products by accurately describing available features and benefits. You must have an active P&C license.

What will be my duties and responsibilities in this job?  

  • Respond to questions concerning customer benefits and resolve product inquiries

  • Document necessary account information and offer custom solutions that benefit the customer and Assurant

  • Identify areas of sales opportunity to solicit company programs on calls

  • Deliver results measured by customer satisfaction, efficiency, quality, retention, and sales metrics

What are the requirements needed for this position?  

  • Must have an active P&C license

  • Experience in MS Office, i.e., Outlook, Word, and Excel

  • A minimum of 1 year of inbound P&C insurance call center experience

What other skills/experience would be helpful to have?  

  • A college degree is desired

  • Ability to handle multiple priorities in a fast-paced, high-volume, team-based environment

  • Must have excellent listening skills and verbal communication skills

  • Capable interpersonal skills with a collaborative team approach


Pay Range

$18.60 - $28.84

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

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For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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