Engineer Analyst (Linux OS) / Analyst Linux Server Engineer
United Kingdom (Virtual)
The Opportunity:
Reporting to the Director, Infrastructure Products, under limited direction, you will be responsible for design, provision, installation/configuration, operation and maintenance of systems hardware, software, and related infrastructure for the Linux estate. You will provide engineering design and support for multi-tenant platforms in a single domain including hardware, software, automation and monitoring. You will work closely with application management, application development, and other IT teams to support Linux Server infrastructure (both physical and virtual). The successful candidate must have a solid work ethic, be detail oriented, and have strong troubleshooting and analytical skills.
- 60% - Primary role is to ensure the global stability, integrity, and efficient operation of the systems and infrastructure that support core organizational functions, as well as to conduct research on new and emerging technologies for practical application to business problems and strategic initiatives.
- 20% - Experienced knowledge of job role demonstrating advanced application of technical skills and interpersonal competencies
- 20% - Provides direct global technical support for all requirements in developing strategy, planning, coordination, scripting, and implementation of releases, upgrades, or changes to our distributed computing environment. This includes participating in several small to medium-scale projects and/or tasks of various complexities across the enterprise.
Your duties and responsibilities:
- Provide direct technical support for all requirements in the management or changes to our Linux distributed computing
- Perform capacity planning, performance monitoring, tuning, and prediction.
- Provide high-level support for infrastructure with regards to the Linux operating systems, ensuring proper change management procedures and methodologies are followed.
- Some after-hours work will be required
- Position will require participation in an after-hours, on-call rotation to assist with incident handling for the purpose of resolving server related infrastructure issues
- Provide technical assistance/guidance to less experienced administrators
- On call rotation: Twice monthly on call rotation and primary contact for Linux during UK hours
You Will Have:
- Hands-on experience installing and supporting Suse Linux Servers. Other flavors are desired: RedHat, Ubuntu and Oracle Linux
- Experience working with and troubleshooting Suse boot processes
- Strong experience with Bash and Perl Scripting
- Strong hands-on experience installing and supporting VMware
- Hands-on experience managing IaaS and PaaS in Microsoft Azure and/or AWS
- Excellent oral, written, interpersonal, and communication skills are required
- In-depth knowledge of server technologies employed, hardware, O/S, and related tools and applications
- Expert technical diagnostic and research skills of servers, expert troubleshooting
- Ability to identify and escalate issues to management when appropriate to meet SLA requirements
- In-depth knowledge of networking components and services such as TCP/IP protocols, DHCP and DNS technologies, and LAN/WAN topologies and transports
- Requires ability to correctly assess risks of various alternatives and take appropriate actions to restore services in the event of system outages
- Ability to explain the technical implications of various alternative solutions to management
- Strong customer service orientation, proven dependability, promptness, and a solid attendance history
- Ability to perform in a highly motivated, self-directed, and well-organized manner to handle multiple assignments concurrently.
Other skills/experience would be helpful to have:
- Bachelor’s degree in Computer Science, Computer Engineering, or related field
- Experience with BigFix for Apache
- Experience with Nutanix HCI
- Experience using ServiceNow ITIL managed processes
Travel/Shift Work: This position requires the ability to travel 20% of the time. Also, potential to have a sliding shift start/stop times to ensure we have global coverage 24/7. This will be a WFH position that will require the ability to potentially be in the office 1 day a month.
Benefits & Training
- Performance Bonus Scheme
- On-call allowance
- Flexible Working
- Range of benefits; Financial, Wellbeing, Social
- Internal Wellbeing Programme
- Learning and Development opportunities
Who are we?
Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.
Our Values
Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
We look forward to receiving your application!
#LI-Remote
#AssurantProudHK
Any posted application deadline that is blank on a United States role is a pipeline requisition, and we'll continue to collect applications on an ongoing basis.
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
