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Managed Services Coordinator

Why work with Assurant?

The world is more connected than ever. Smart technology is empowering connectivity everywhere, from our phones and wearables to our homes and cars. Assurant supports the businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.  So connect with us. Bring us your best work and your brightest ideas, and we’ll bring you a place where you can thrive. 

What's the role about?

The Managed Services Coordinator is responsible for managing Assurant’s existing corporate clients, and the products and services offered through the Managed Services product stream in Australia. 

The role will build and maintain positive, ongoing relationships with existing clients, as well as identifying new opportunities for profitable growth and maximising revenue.

Some of the key responsibilities include: 

  • Account management and coordination of the Managed Services offering for Assurant’s Enterprise, Education and Government customers including:

    • Device Trade-In Program

    • Transitions/Onboarding Program

    • Mobile Accessories Program

    • Fleet Management Program

    • Pre-Sales Support & Post Port Support growth

  • Onsite Support provision of SIM cards, porting assistance and mobile device management and setup for clients

  • Leadership and development of the Managed Services team

  • Coordinating logistics of trade-in devices between New Zealand and Australia

Does this sound like you?

  • Bachelor of Business or related degree

  • Mobile Telco Experience – working for or partnering with

  • 3+ years team leadership experience.

  • Training & upskill team

  • Strong attention to detail

  • Competence with excel and PowerPoint applications.

  • Strong interpersonal skills, liaising with internal stakeholders and cross- functional relationships

Working with Assurant you can enjoy: 

  • Hybrid work - a mix of Work from Home and on-site

  • Local and International mentoring programs.

  • Wellbeing programs – physical, mental and financial.

  • Development programs & LinkedIn learning courses as well as study grants and support for higher education.

  • Diversity panels and employee resource groups.

  • Additional Cultural Day off to celebrate what’s important to you.

  • Volunteering opportunities to give back to the communities we serve.

If you think you are a fit for this role, please click the link to apply.

Submit your resume accompanied by a cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website: https://www.assurant.com/


Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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