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Manager, Integrations Strategy

  • Anytown
  • R-94889
  • Operations Management
  • Full Time
  • Added

The Manager of Integrations Strategy is responsible for development of the integration strategy that allows a deeper connected strategy to software providers in the industry.  The job is also responsible for evaluating the current integrations and defining an improvement plan to optimize the environments and any client friction.

Job Responsibilities:

  • Responsible for the development of an integration strategy as well as ongoing integrations maintenance.  Conduct through assessment and development of remediation strategies to significantly improve the integrations across all product lines.  Strong collaboration with Property Management Software firms to understand the nuances of required integrations/API. 

  • Maintains a backlog of integrations features and functionality needed to improve the current integrations. 

  • Work with Product Owners and CFT to identify and help prioritize functionality related to integrations backlog of ongoing workstreams.  Help identify new potential workstreams for the benefit of the distribution channel.  Identify and assist in resolution of customer and client service quality.  Development of user stories to support improvement across integrations.

  • Conduct train-the-trainer programs for clients’ staff and internal Client Facing team (CFT) on integrations and APIs.  Work collaboratively with internal teams to solution impediments to current and new integrations. 

  • Conduct frequent competitive analysis and prepare reports on the competitive environment surrounding integrations, APIs, partnership impacting integrations.

  • Develop and circulate internal reports on the current integration quality, stability and expansion to help ensure program goals are met. 

Basic Qualifications:

Education

A bachelor’s degree fields of business, computer science or technology or other related fields is required. 

Previous Experience

  • 5+ years of experience in technical client facing role

  • Experience working with Property Management Software or Mortgage Software firms

  • Experience with project management and leading project teams

  • Experience in the fields of insurance or multifamily housing is preferred.

Knowledge and Skills

  • Strong technical skills required. 

  • Advanced knowledge of training techniques; client service; account development; and multimedia presentation. 

  • Expert user of current business software, including Excel, Word, One Note, PowerPoint, Share Point, etc. 

  • Ability to provide innovative approach to problem solving and demonstrate a track record of such

  • Able to manage multiple initiatives and support multiple clients simultaneously.

  • High level of intelligence, a quick study of complex problems and a well-organized approach to finding impactful solutions.

  • One who is fact-based in approach and who naturally sets/measures performance against clear metrics.

  • Strong analytical skills—able to analyze obstacles and results, create a plan for improving results or navigating obstacles, and execute the plan.  Strong presentation and public-speaking skills. 

  • Ability to work in a fast-paced environment meeting tight deadlines.

  • Proven ability as an effective and compelling communicator in both meeting room and small to medium audience settings.

  • Strong written, verbal, and interpersonal communication skills. Ability to effectively communicate at all levels in the organization. Ability to effectively communicate by telephone and e-mail

  • Ability to influence internal and external clients by positioning client specific value propositions as it relates to increasing sales or making program changes.

COMPANY OVERVIEW AND BENEFITS

Assurant is a global provider of lifestyle and housing solutions that help leading brands grow revenue, manage risk and deliver a great experience for their customers. We protect, connect, and support over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 300, with decades of experience in the industries we serve.

For more information, please visit https://www.assurant.com/

Assurant is committed to providing a competitive rewards package which goes beyond the value of your paycheck. We offer an array of market-competitive benefits and resources to support your physical, emotional, financial, and social wellbeing goals. These include programs to help you invest in your financial future such as savings programs, as well as competitive health and wellbeing benefits to support you and your family.

Health Coverage Starting Day One: We offer competitive health and wellbeing benefits to support you and your family. You can choose from a range of health and dental plan options, as well as health plan accounts.

Disability and Life Insurance: We provide short- and long-term disability insurance, life and accidental death and dismemberment insurance.

Retirement: Assurant offers retirement savings plans globally. U.S. based employees are offered a 401(k) plan in which Assurant matches 100% of every dollar contributed, up to 6 percent of eligible pay.

Employee Stock Purchase Plan: Assurant’s Employee Stock Purchase Plan (ESPP) allows employees to purchase shares of Assurant, Inc. stock at a 10 percent discount with funds contributed through after-tax payroll deductions.

Career Development: Assurant offers a variety of internal courses, workshops, special projects, coaching and mentoring programs. Tuition reimbursement and other professional enrichment opportunities are also available to encourage continuous learning.

Work-Life Balance: We strive to provide a work environment that encourages work/life balance. Options depend on job responsibilities and may include flexible work schedules, telework, paid time off and part-time employment.

EQUAL OPPORTUNITY STATEMENT

Assurant is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state or local law.


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