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Claims Mast

Motor Claims Advisor

Motor Claims Advisor

Remote Working opportunities available.

Training and on-boarding to take place on site in Mitcheldean for 6-8 weeks

£17,550 pa plus benefits

Monday - Friday, 9am - 5pm

One of the biggest businesses you've probably never heard of has some very big opportunities for people with big ambition. We are Assurant. A creative Fortune 500 company with 15,000 colleagues around the world, who protect what matters most to over 300 million customers. And whether it's automotive support, mobile phone and gadget protection or house and business rental insurance, we are always ready to support our customers and clients.

At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.

A diverse and inclusive Assurant helps us better understand and connect with our employees, clients and customers. To achieve this, we believe we must reflect the diversity of the customers we serve.

The role of a Motor Claims Advisor is to assist our customers to make their claims, either by phone or via our in-house system, The Connection. You will take calls from dealers, submitting claims on the warranty holder's behalf. Claims Advisors take details of the failure, using the information provided, alongside the terms and conditions, to either accept or reject the claim. There is also a requirement to process a range of administration tasks and liaise with the wider business.

We're looking for more great characters. Good communicators and listeners who enjoy talking to people and take pride in their work. Always positive, you should

  • Enjoy making customers happy by delivering experiences
  • Have the flexibility to adapt to change in a fast-paced environment
  • Be well organised and passionate about providing a great service
  • Enjoy variety and learning new skills
  • Be resilient, have a keen attention to detail and know how to use a computer
  • Have customer service and administration experience

Our Benefits:

At Assurant, we're very big on supporting you to be the best you can be.

We offer a great range of benefits which our employees value and help make Assurant the best place to learn and work. Our benefits reflect our commitment to attract and engage the most talented people and offer a diverse selection of benefits to suit you whilst working at Assurant. And from flexible working to BOOST (our internal wellbeing programme) from development to a range of rewards, what matters to you, matters to us. If you'd like to talk about big opportunities with the biggest business you've probably never heard of - apply today!

About Assurant:

One of the biggest businesses you've probably never heard of has some very big finance opportunities for people with big ambition. We are Assurant. An innovative Fortune 500 company with 15,000 colleagues around the world, who protect what matters most to over 300 million customers. And whether it's automotive support, mobile phone and gadget protection or house and business rental insurance, we are always ready to make sure small problems don't become big issues.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.


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