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Performance Engineer Analyst

The Performance Engineering Analyst (PEA) reports to the Performance Engineering Director. The position operates with a high level of independence in strategic planning, data analysis, and automation improvement initiatives in a world class organization. The position will partner with peers within the Performance Engineering team, and across the Global Home organization to help promote best practice solutions, maximize workforce productivity, minimize waste, and supply value-added feedback.  As a trusted advisor to Senior Leadership, the PEA supports the Performance Engineering Leader to challenge preconceptions, “Business As Usual” (BAU), supplies value-added feedback, and leverages industry-leading best practices for maximum internal advantage.

The PEA executes on planned and systematic activities across Global Home as directed by the Performance Engineering Leader. The PEA will collaborate with peers for ongoing monitoring and assessment of business risk and ensure strategic alignment while maximizing the value impact.

The PEA will apply proven analytical and problem-solving skills to evaluate components of a process and communicate to the Performance Engineering Leader on the following:  process automation, risk rating, process efficiency, and the ability to support a positive Borrower Experience.

The PEA will be responsible for supporting the development of new processes or applicable logic as well as providing necessary ongoing maintenance or support of any deployed products currently owned by the PE Team and as directed by the Performance Engineering Manager. 

Job Responsibilities

  • Support the Performance Engineering Leader in complex Enterprise strategic initiatives with the use of advanced analytics, deep process understanding, RPA tools, and modeling techniques. Determine suggestions and recommendations to better understand the best course of action. This will be critical to ensure the appropriate decisions are made to drive value and impact. - 50%
  • Interface, communicate, and network with various levels across multiple lines of business (Global Home) within Account Management, functional sites, support functions, (Customer Exp., Quality, Compliance, Work Force Management) to develop partnerships and ensure the team is utilized as a trusted partner. The position will leverage the partnerships to ensure data is obtained quickly, proper automation tools are implemented efficiently and collaboration occurs seamlessly. - 40%
  • Peer coaching and development. The Performance Engineers Analyst will demonstrate a drive to grow as a team. They will share knowledge across their peer group, both within the team and outside, to instill new tools and innovative thinking across the enterprise. - 10%

Qualifications Required

  • Five years utilizing data analysis and improvement tools
  • Four years interpreting and documenting workflow processes
  • Two years of working across enterprise/business initiatives
  • Two years of experience in developing, scripting and supporting robotic process automation.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website: https://www.assurant.com/


Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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