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Process Assurance Analyst

The Process Assurance Analyst is responsible for understanding and evaluating the internal risk and control environment within Private Flood Suite of Products, at the business, process, transaction, and/or application level. Responsibilities include consulting with process owners in completing all the process documentation, advising the identification of process Risks and Controls, and testing the controls in compliance with established controls methodology, overseeing state regulatory requirements.  The Process Assurance Analyst will additionally support both internal and external audits by facilitating the audit and remediation process.

Primary Responsibilities

Documentation and Testing of Controls (40%)

  • Consult with process owners assisting them in the identification and documentation of business processes and controls.

  • Advise the process/control owners on the identification of Risks and Controls within their processes.

  • Create Test Plans for testing the processes and controls

  • Test controls within the business processes ensuring that they are designed and operating effectively. Evaluate control deficiencies and, identify new or enhanced controls which will strengthen the business processes.

  • The Process Assurance Analyst will work with management to define risk mitigation action plans to resolve process gaps and monitor remediation on a timely basis.

  • Maintain a thorough understanding of risk-based internal control requirements and practices.

  • Monitor and test compliance of internal control standards (financial and non-financial)

Facilitate Audits (40%)

  • Facilitate internal and external audits utilizing the departmental methodology.

  • Coordinate resources and deliverables for the audit team using the prescribed tools.

  • Work with the Issue Owners to ensure that the management action plans on the issues are defined.

  • Facilitate the Remediation process for issues arising out of the audits.

  • Retest remediated controls prior to the internal or external auditors retesting.

  • Ensure all data regarding audits is up to date in the databases.

  • Report on progress of the issues.

Build Relationships with Business Leaders/Managers (10%)

  • Develop an understanding of the Assurant Businesses.

  • Maintain awareness of significant industry, regulatory and business changes across the organization and their potential impact on the established control environment.

  • Apply listening skills to understand business issues and risks by being responsive to clients.

Department Development (10%)

  • Utilize department processes, systems and methodologies effectively and efficiently enabling the department to fulfill departmental goals.

  • Assist in department initiatives, Centers of Excellence and other teams to review and improve department processes, systems and methodologies.

  • Actively learn and apply knowledge gained through professional development opportunities, including external and internal training.

Basic Qualifications

  • BA in Risk Management, Business Operations, Compliance, Finance or a related field, OR 4 years equivalent process control work experience.

  • Strong proficiency in MS Word, Excel, PowerPoint, Outlook.

  • Must be able to utilize technology to enhance efficiencies.

  • Strong analytical and research skills.

  • Excellent oral and written communication skills.

  • Excellent interpersonal skills with ability to work across organizational boundaries.

  • Excellent organizational skills.

  • Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously.

Preferred Qualifications

  • Proficiency with SharePoint and MS Visio.

  • Experience with business documentation and control testing.

  • Six Sigma knowledge and experience.

  • PMS (Process Management System) - someone who has been a PMS business analyst or included as part of a PMS development team would be preferred. Otherwise, someone who is familiar with PMS segments, the different PMS screens, and can read and understand a reference manual for each LOB. Someone who has established a strong networking relationship with other PMS subject matter experts at Assurant would be a plus.

Note: This is a remote position.

What You Should Know About Us:

At Assurant, our core values - integrity, change, urgency, and excellence - guide us as we work together to support our commitments to our clients, their customers and to each other. In collaboration with leading retailers, wireless carriers, utilities, and financial institutions worldwide, we underwrite, market and administer extended service or service contract programs for consumers and small businesses.

  • Assurant, Inc. helps people protect what matters most to them

  • We have been around for a while with our roots tracing back to 1892

  • We are a Fortune 500 company employing approximately 15,000 people in 21 countries

  • We provide specialty protection products and related services to safeguard against risks

Assurant (NYSE: AIZ) is a global provider of risk management solutions, protecting where consumers live and the goods they buy. A Fortune 500 company, Assurant focuses on the housing and lifestyle markets, and is among the market leaders in mobile device protection; extended service contracts; vehicle protection; pre-funded funeral insurance; renter’s insurance; lender-placed homeowner’s insurance; and mortgage valuation and field services. With approximately $42 billion in total assets and $8 billion in annualized revenue, Assurant is in 21 countries and operates across North America, Latin America, Europe and with an emerging footprint in Asia.  

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