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Process Assurance Analyst

  • United States Virtual
  • R-97370
  • Process Improvement Staff
  • Full Time
  • Added

Process Assurance Analyst  

Overview of Position  
The Process Assurance Analyst is responsible for understanding and evaluating the internal risk and control environment within Connected Living, at the business, process, transaction, and/or application level. The Process Assurance Analyst will also support both internal and external audit teams by facilitating the audit and remediation process.

What makes us different?

Are you a recent college graduate looking for an opportunity to join an organization that helps its clients connect protect over 300 million consumers around the world? Does learning from experienced colleagues and evaluating internal risks sounds exciting?  If so, an opportunity within Global Lifestyle’s Connected Living Risk Management team might be for you!

What will be my duties and responsibilities in this job?  

Documentation and Testing of Controls

  • Consult and advise with process/control owners to assist in the identification and documentation of business processes and controls.

  • Advise the process/control owners on the identification of Risks and Controls within their processes.

  • Create Test Plans and Test controls within the business processes ensuring that they are designed and operating effectively. 

  • Evaluate control deficiencies and identify new or enhanced controls which will strengthen the business processes.

  • Work with management to define risk mitigation action plans to resolve process gaps and monitor remediation on a timely basis.

  • Maintain a thorough understanding of risk-based internal control requirements and practices.

  • Monitor and test compliance of internal control standards (financial and non-financial).

Facilitate Audits

  • Facilitate internal and external audits utilizing the departmental methodology.

  • Coordinate resources and deliverables for the audit using the prescribed tools.

  • Work with the Issue Owners to ensure that the management action plans on the issues are defined.

  • Facilitate the Remediation process for issues arising out of the audits.

  • Retest remediated controls prior to the internal or external auditors retesting.

  • Ensure all data regarding audits is up to date in the databases.

Build Relationships with Business Leaders/Managers

  • Develop an understanding of the Assurant Businesses.

  • Apply listening skills to understand business issues and risks by being responsive to clients.

Champion Department’s Development

  • Utilize department processes, systems and methodologies effectively and efficiently enabling the department to fulfill departmental goals.

  • Assist in departmental initiatives, Centers of Excellence and other teams to review and improve department processes, systems and methodologies.

  • Maintain awareness of significant industry, regulatory and business changes across the organization and their potential impact on the established control environment.

  • Actively learn and apply knowledge gained through professional development opportunities, including external and internal training.

What are the requirements needed for this position?  

  • BA in Risk Management, Economics, Business Operations, Compliance, Finance, or Accounting or equivalent

  • GPA of 3.0 or above preferred

  • An accounting, audit, risk management, business or similar internship experience is a plus.

What other skills/experience would be helpful to have?  

  • MS Office including advanced Excel skills

  • Strong analytical and research skills

  • Excellent interpersonal and communication skills

  • Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously

  • Six Sigma knowledge and experience is a plus

What are the working conditions and physical requirements of this job?   

General office demands  

How much should I expect to travel?  

Ability to travel 30-40% of the time to other Assurant work sites  


Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at

For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions.

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