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Person repairing mobile device

Process Engineer

*This is not a remote position.

Job Purpose:

This job is responsible for design, develop and analyze processes using Lean Manufacturing and Six Sigma techniques, as well as create process control documents to support all production functions.  You must also deploy established documents to ensure consistent, reliable and high quality level product within economic constraints. We need you to apply your "hands on", "roll up your sleeves" experience to deploy efficient and capable processes to low volume, high mix electronic repair and assembly, forward or reverse logistic process in response to business requirements. 

The role is based in Lewisville, TX with a schedule of Monday- Friday from 8 am to 5pm.

Primary Job Accountabilities / Responsibilities:

  • Evaluate reverse logistics production processes to maximize efficiency.  Affected processes to include but not limited to cosmetics assessment, device reconditioning, device programming, component level testing, and final assembly functional and RF testing.

  • Utilize Microsoft Office (Word, PowerPoint, & Excel) for purpose of editing, revising, and creating production documentation and process analysis.

  • Perform time studies to establish process baselines and lead / participate in lean/six sigma process improvement initiatives.

  • Support manufacturing operations with regards to device failure validation, root cause analysis, corrective action implementation.

  • Coordinate with Assurant QA and Materials associates to address line impacting component escalations and determine alternate source components.

  • Analyze production data and interpret results to direct Lean improvement initiatives.

  • Design and develop fixturing / tooling to drive process efficiencies.

  • Process / manufacturing facility layout designs to maximize throughput, yields, and quality

  • Perform root cause failure analysis on field failures (returns) and repair process failures.

  • Identify and report deficiencies and potential improvements to the department Supervisor

  • Actively identify & pursue Lean process improvement initiatives

  • Facilitate Lean Six Sigma (LSS) project management throughout the plant

  • Lead analytical troubleshooting & problem solving. Coach and train others on these as well

  • Collaborate with plant and leadership team, customers, suppliers, and production floor personnel to identify and facilitate projects to improve key performance indicators (KPIs)


Basic Qualifications Required - Experience, Skills, and Knowledge;

Associates degree with a minimum of 3+ years of related industry experience including working with complex Schematic, layouts and diagrams and interpreting the specifications from the customers and other product specific documentation.

Preferred Experience, Skills, and Knowledge:

  • Bachelors degree

  • Ability to multitask in a fast paced, dynamic assembly and logistics environment

  • Excellent oral and written communication skills with attention to detail

  • Experience with Lean 5s and Six Sigma statistical process control techniques preferred

  • Experience with Minitab, Visio, AdobePro, or AutoCAD preferred

Assurant is a global provider of lifestyle and housing solutions that help leading brands grow revenue, manage risk and deliver a great experience for their customers. We protect, connect, and support over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 300, with decades of experience in the industries we serve.

For more information, please visit


Pay Range

$62,000.00 - $103,400.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

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For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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