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Product Manager - Connected Home

  • Anytown
  • R-93552
  • Product Development Staff
  • Full Time
  • Added

The Product Manager is responsible for developing and executing the roadmap for one or more product areas including lifecycle management, leading ideation and innovation, and delivering performance through a cross-functional team. They will ensure that their product areas deliver customer and business value and work with Product leaders to ensure that the value is well articulated, communicated, and understood by both customers and internal stakeholders.

Key Responsibilities:

  • Collaborate with Product leaders and key stakeholders throughout the organization to execute the strategy for the products you work on.
  • Own the user experience associated with the product areas under your management.
  • Develop a deep understanding of your users’ needs and become an expert in the customers and users of the product you work on.
  • Work to ensure that your product initiatives are aligned and integrated with the overall vision and roadmap for your products.
  • Recommend business-building opportunities, including product enhancements, interface improvements, business development ideas, marketing tactics, etc.
  • Participate in rich discovery processes, including market opportunities, user/customer research and prototyping to identify, evaluate and define features and functionality that are valuable to your users.
  • Create clear, concise, and complete user stories; grow and refine product backlog to prioritize against short- and long-term value delivery.
  • Collaborate with Design, Development, QA and other team members throughout product definition and project delivery to ensure releases deliver defined functionality.
  • Measure and communicate performance against product KPIs.
  • Assist with training stakeholders, including Operations and Sales / Business Development, on new features and functionality.
  • Prepare documentation of procedures, processes, and product features, as necessary to contribute to the overall knowledge base and understanding of the products you work on.
  • Work with Product Leaders and other key stakeholders, taking direction as appropriate, but ultimately owning responsibility for your product areas.
  • Bring innovation to bear on the company's products and their ability to serve customers/users.
  • Evaluate partner/competitor activities and make recommendations based on your observations and understanding of relevant markets.

Required skills/experience: 

  • Bachelor’s degree or equivalent experience.
  • 2+ years of digital product management experience with proven, measurable success in developing and expanding products.
  • 2+ years of experience with AGILE development methodologies.
  • Experience in insurance, warranty, managed services, or mobile/wireless industry is a plus.
  • Experience in B2B SAAS and/or API-first businesses preferred.
  • Direct experience and passion for building mobile experiences including strong knowledge of the mobile consumer space and app ecosystems (iOS, Android).
  • Thrive in a self-start environment where you accomplish company and product goals through teamwork.
  • Experience in gathering detailed product requirements and formulating business metrics for reporting.
  • Understanding of mobile and technology industry is a plus.
  • Relentless desire for innovation balanced with customer expectations.
  • Must be focused on customer/user needs and experience.
  • Must be able to evaluate and make recommendations that balance business priorities against the needs of customers, users, internal constituents, and business partners.
  • Excellent creativity, innovation, management, and organizational skills.
  • Action oriented; demonstrated ability to translate market and customer feedback into products and features that deliver proven value.
  • Metrics and outcome driven; bias towards testing, measuring results, and iterating for maximum growth efficiency; experience in using data and metrics to back up assumptions and assertions of customer and business value.
  • Technical fluency; comfortable discussing tradeoffs and new opportunities with technical team members.
  • Proven ability to make sound recommendations that balance feature (customer experience) versus time-to-market trade-offs.
  • Excellent interpersonal skills, proven ability to guide cross-functional teams through influence versus direct management.
  • Superb follow-through, problem-solving and communications skills.
  • Professional with mature business judgment and strong collaborative style.
  • Fluency in Microsoft Office, including Word, Excel, and PowerPoint.

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