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QA Lead (Second Shift)

As a Quality Assurance Lead, you will inspect, test, and audit product processes following set procedures and exercising reasonable judgment. Attention to detail is essential and requires your effective performance of a variety of quality assurance and inspection operations.

This is an onsite role in our La Vergne TN office with a schedule of Monday - Thursday, 4:30PM - 3AM.

What will be my duties and responsibilities in this job?

  • Perform Quality Assurance Lead operations (within procedural verbatim compliance) related to the test and inspection of electronic devices
  • Perform quality inspection operations following instructions and pre-established guidelines
  • Creating work instruction for the Quality department, in collaboration with the    documentation team and Quality Supervisor
  • Provide training to new and; or existence employees on 6S and work instruction
  • Participate in weekly department status update meeting with department supervisor
  • Provides training to team members
  • Tracking weekly tasks and metrics
  • Provide ANSI/AQL results to stakeholders
  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally
  • Lead and mentor QA team members, as well as manage outside contract testers
  • Develop and execute test, plans and procedures (manual and automated)
  • Entering relevant data and audit/inspection results in our computer database
  • Provides process improvement feed back
  • Work on multiple programs and in multiple QA functional areas
  • Serve as a resource for questions to other co-workers when supervisor is unavailable
  • Documenting relevant facts and information to support work performed
  • Participating in continuous improvement and team building activities
  • Maintain productive working relationships with all team members
  • Performing other duties as assigned

What are the requirements needed for this position?

  • High school diploma or equivalent
  • Minimum of 3 years demonstrated quality experience
  • Cross training in two or more jobs areas (includes current) are required
  • Ability to be a certified trainer in multiple areas
  • Full understanding of work process and flow
  • Ability to use a personal computer and enter data with basic software
  • Ability to work independently
  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices
  • Lead and mentor QA team members

What other skills/experience would be helpful to have?

  • One year or greater of previous experience working in a manufacturing environment
  • One year of greater of Quality Assurance/Inspection experience
  • Any verbatim written procedure compliance experience
  • Familiar with basic electronic test equipment
  • Strong attention to detail
  • Ability to handle multiple priorities simultaneously
  • Ability to work independently and in a team environment
  • Ability to interact effectively and positively with all levels of company personnel

Pay Range

$18.23 - $29.17

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

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For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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