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Salesforce Engineer

The Senior Salesforce Engineer will be contributing to a global implementation of This is a role that serves as a point of contact for administrative configuration actions: maintenance, configuration, reporting and training. Day to day this person will work on projects, enhancements, customization, support, and maintenance. The position will also include working with custom development for application integration, working closely with business users to develop requirements, and then configure and test the system to ensure the system meets the requirements. This role is critical to the ongoing SFDC and GLOW initiatives company wide.

What will be my duties and responsibilities in this job?  

  • Configure and customize an evolving global Sales, and Service Cloud environment. Responsible for maintaining the functional areas of data management (including integrations), case management, knowledge base, person accounts, dashboards, and reports.
  • Maintain system metrics to track trends in usage and data integrity.
  • Participate in cross-functional teams that address strategic business issues.
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Liaise with business stakeholders on an ongoing basis.
  • Evaluating the data collected through task analysis, business process, surveys, and workshops.
  • Communicating effectively with clients, vendors, partners, and internal teams to deliver product’s functional requirements like screen, interface, and UI designs.
  • Designing and executing test scripts and test scenarios.

What are the requirements needed for this position?  

  • 7+ years of IT and over 5 years of Development experience
  • 4+ years’ experience implementing and configuring
  • 5+ years of Apex Coding experience
  • 2+ years working in an Agile development environment
  • 3+ years coding in other languages (.NET, C#, JAVA, etc)
  • Certified Developer
  • Bachelor's degree in the field of computer science, information systems, engineering or equivalent.
  • Architects, Sr Software Engineers, Senior Developers are all encouraged to apply.

What other skills/experience would be helpful to have?  

  • Skilled in working on Platform, Apex Coding, Visual Force Pages, Triggers, Components, JavaScript Remoting, Workflow, Email Services, Sites, Tabs, Custom Objects, Object Relationships, Security Model, Custom Settings, S-Controls, Reports and Dashboards, Validation Rules, Workflows & Workflow rules, Approval Process, Email alerts and Field Sets.
  • Integration experience on using SOAP and REST API’s.
  • Proficient in working with Apex Scheduling and Batch Processes
  • Experience working with IDE for development and deployment.
  • Experience in Apex Class Controllers & Triggers with Governor Limits.
  • Experience in using SOQL & SOSL queries.
  • Experience with data migration tool Data Loader and Demand Tools.
  • Ability to conceptualize and frame a problem and corresponding solution(s) critical.
  • Excellent verbal and written communication skills and excellent interpersonal skills with a demonstrated ability to work in a team-oriented service-driven environment
  • Ability to translate customer requirements into specifications including complex business processes.
  • Time management, ability to multitask, and propensity to handle urgent interruptions with poise and professionalism
  • Business acumen including a good sense of how applications can be utilized to improve business processes and the bottom line.
  • Experience with Service Center solutions, particularly in a global environment, highly desirable.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments. Excellent interpersonal, verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
  • Ability to effectively prioritize and execute tasks is crucial.
  • Up to 10% travel may be required, some of it international. Must have a valid passport and ability to travel overseas.
  • Will consider visa sponsorship.
  • Experience with Financial Force is a big plus.
  • Experience with Heroku is a plus

What are the working conditions and physical requirements of this job?   

General office demands  


Company Overview
Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and deliver a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.

For more information, please visit

For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the company are governed based on merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state or local law.

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