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Senior Process Engineer

The Senior Process Engineer will lead in depth multiple programs, develop, implement, and improve processes using Lean Manufacturing and Six Sigma techniques, as well as create process control documents to support all production functions.  You must also deploy established documents to ensure consistent, reliable, and high-quality level product within economic constraints to various processes such as high model mix electronic repair and assembly, forward/reverse logistics and liquidation processes in response to business requirements.  

What makes us different?

  • You will be part of a growing team and help us move to a new facility in 2023 (within 3 miles of our current facility!)
  • Our team in TN is making state of the art innovative automation machinery

What will be my duties and responsibilities in this job?  

  • Evaluate processes to drive down cost, increase capacity, and reduce process time.  Affected processes to include but not limited to: cosmetics assessment, device reconditioning, device programming, component level testing, and final assembly functional, RF testing, device receipt and shipping.
  • Utilize Microsoft Office for purpose of editing, revising, and creating production documentation and process analysis.
  • Perform time studies to establish process baselines to balance workloads
  • Lead/participate in lean/six sigma process improvement initiatives, Kaizen events, and Value Stream Mapping.
  • Support manufacturing operations with regards to device failure validation, root cause analysis, corrective action implementation.
  • Coordinate with Assurant QA and Materials associates to address line impacting component escalations and determine alternate source components.
  • Analyze production data and interpret results to direct Lean improvement initiatives.
  • Design and develop fixturing/tooling to drive process efficiencies.
  • Process manufacturing facility layout designs to maximize throughput, yields, and quality
  • Perform root cause failure analysis on field failures (returns) and repair process failures.
  • Identify and report deficiencies and potential improvements to the department Supervisor
  • Actively identify & pursue Lean process improvement initiatives
  • Facilitate Lean Six Sigma (LSS) project management throughout the plant
  • Lead analytical troubleshooting & problem solving. Coach and train others on these as well
  • Collaborate with plant and leadership team, customers, suppliers, and production floor personnel to identify and facilitate projects to improve key performance indicators (KPIs)
  • Testing Responsibilities, setting up of parameters with SPC (Statistical Process Control)

What are the requirements needed for this position?  

  • Associates/Technical Degree or equivalent experience
  • 6+ years of experience in Process Engineering activities


What other skills/experience would be helpful to have?  

  • Bachelor’s degree in Industrial/Manufacturing Engineering
  • Six Sigma Black belt
  • Automation and equipment line balancing & sustainment experience
  • Experience with Minitab, Visio, Adobe Pro, AutoCAD, and / or LabView preferred
  • Experience in a reverse logistics environment

What are the working conditions and physical requirements of this job?   

General warehouse demands  

How much should I expect to travel?  

This role requires up to 5% travel annually.

Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at

For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions.

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