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Shipping Lead(出荷リード)/Kanto area/Hybrid

Kindly be informed that this position often entails visiting and working at the Shinmisato warehouse, located at 480-1 Nizo, Misato-shi, Saitama, Japan. It is a 15-minute walk from Shin-Misato station.

Job Purpose

This position is responsible for Shipping in Japan, including accepting and processing deliveries, verifying delivered items, and updating and providing accurate records of inventory, while ensuring items are routed correctly, and processing returns, ensuring that all daily tasks/ SLA’s are completed on time and to the required standard for a range of Assurant clients and problems/ discrepancies are promptly resolved. Also responsible for daily operation control and management of facility process, including organizing facility vendor staff.

Primary Job Accountabilities/Responsibilities

  • Inspecting deliveries to ensure they match order and shipping criteria
  • Shipping and signing for deliveries
  • Processing returns for incorrect or unsatisfactory items
  • Updating inventory data with shipping items
  • Accurately package, label and weigh items to be shipped and ensure proper shipment method and shipping charges
  • Prepare detailed and accurate invoices to accompany shipments and ensure all items are packaged and shipped to company standards
  • Communicating with vendors/suppliers/AVR regarding delays or problems
  • Maintaining records of orders, delivery details, etc.
  • Constantly seek and implement improvements to current processes
  • Ensure all tasks are kept up to date within Oracle and other WMS.
  • Provide feedback to the vendor staff working in the warehouse/ fulfillment center on any issues and concerns for them to resolve and meet our expectations
  • Keep management aware of product shortages and maintain accurate information/ data
  • Highlight any risks and/or challenges in SC operations in a timely manner
  • Build and maintain cooperative, productive, and positive relationship with SC colleagues, other teams such as Operations, IT, Finance, etc., and internal and external stakeholders

Required Experience, Skills, and Knowledge

  • Previous warehouse experience
  • Minimum of one year experience working in a fast paced manufacturing environment
  • Good communication and organizational skills
  • Team player; develop constructive and cooperative working relationships with colleagues and vendor staff
  • Ability to understand and follow technical instructions
  • Detail oriented
  • Organizational skills
  • Ability to problem solve quickly and prioritize daily tasks according to their importance
  • Leadership skills and ability to supervise vendor staff
  • Strong sense of accountability, responsibility, and integrity
  • Proficiency in Microsoft Office, especially Excel, and Oracle
  • Good understanding of warehouse safety regulations
  • Excellent communication and negotiation skills in Japanese
  • Basic level ability to read and write English

Preferred Experience, Skills, and Knowledge

  • Strong import/export knowledge
  • Proficiency in Microsoft office, especially Excel
  • Oracle and other WMS system
  • 5S knowledge

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

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Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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