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Solutions Manager

  • Camberwell, Victoria / Atlanta / Chicago / Miami / New York / New South Wales / Houston
  • R-103676
  • Product Development Management
  • Full Time
  • Added

Why work with Assurant? 

Everyone at Assurant, no matter their role, their skills, or where they’re located around the world is united by our uncompromising values. That’s why we created a culture where you’re free to bring thoughtful, caring attention to each customer or client, internally or externally. Whatever your position, your innovative thinking, common sense, integrity and actionable solutions, can make a real difference.

With more than 100 years industry expertise, we are trusted by over 300 million consumers worldwide and we handle more than 16.6 million unique policies across the automotive, appliance and technology, home and financial service industries. 

When you join Assurant you will be part of a community that cares. A fun, diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

Some of the benefits we offer to our team members are: 

  • Wellbeing programs – meditation, mindfulness
  • Development programs & LinkedIn learning courses as well as study grants and support for higher education
  • Mentoring programs
  • Diversity panels and employee resource groups
  • Cultural day off to celebrate what’s important to you
  • Volunteering opportunities to give back to a cause that is important to you 

About the opportunity: 

This position is responsible for supporting the VP, Operations APAC through supporting the design, build and implementation of tailored solutions to deliver to new and existing ANZ opportunities. Working in partnership with Product Leaders (both technical and non-technical), Strategic Workstream Leaders and Cross Functional Leaders to design and build capabilities that can be applied locally to meet client’s needs, continuously running assessments to identify areas to improve/enhance  existing programs, drafting/ developing grand design for enhancement/ improvement plans, and making sure of the timely delivery of those plans.

Some of your key responsibilities:  

  • Engage with our Strategy, Product, Sales, Client Management, IT and Operations teams to understand their roadmaps for program and product delivery to align on solutions needed to deliver on our strategic plan
  • Support  end-to-end solution design for reusable, configurable products and services while maintaining a strong customer centric focus                
  • Execute the product delivery of complex solutions supporting product vision and culture.  Takes a product development type disciplined approach managing all of the critical elements from concept to design, to financial modeling, journey mapping, partner selection, testing, evaluation, and roll out
  • Provide subject matter expertise in support of cross functional teams, working closely with local Strategic Account Directors to act as the conduit between Connected Living Australia and the subject matter experts across Assurant and externally (technical and non-technical) 
  • Partners with Product Development and Compliance to ensure we operate within regulatory guidelines and internal policy.
  • Develops and cultivates a strong working relationship with other functional areas within the company.  Understand their goals and objectives while balancing the priorities of all parties involved in order to meet the business objectives.  Ensures there is good communication and coordination with other functional units.
  • Assists with the roll out of the solution to the appropriate markets as directed by strategy, product or capability.  Establishes and maintains the working rapport necessary to develop cooperation and effectively integrate area services into the company’s overall business related system

Does this sound like you? 

  • Bachelor’s Degree in business, science, or related discipline
  • At minimum 6 years of overall professional experience
  • At minimum 4 years of experience in IT/ business consulting
  • Strong knowledge on what could be done by IT in the business contexts
  • Strong analytical, problem solving, and negotiation skills
  • Ability to work as part of a team, and work independently but within strategic framework
  • Proactive and willing to learn and ask questions
  • Excellent Project management skills encompassing; organizational, planning, and prioritization skills
  • Excellent interpersonal skills and oral and written communication skills.
  • Ability to process complex time sensitive data and information from multiple sources, make decisions and communicate actions.
  • Excellent organizational and planning skills.
  • Ability to manage multiple projects, concurrently; demonstrates professional presence, and demeanor to engage with clients

To apply:   

Please submit your resume accompanied by a cover letter detailing your suitability for the role. Don't miss your opportunity to be part of this successful team, apply now!

The successful applicant will be subject to relevant background checks such as reference checks and a police check.   

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website: https://www.assurant.com/ 


Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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