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Sr. Business Systems Analyst (Soporte a Aplicaciones)

Job description

Work with local users from different functional areas such as Accounting, Finance, Actuarial, Operations and Commercial, to understand business and operational needs in order to analyze, follow up and resolve any issue related to Corporate Systems. Be the main contact between Mexico and Corporate depending on the system as needed.

  • Resolve issues related to Corporate Systems in Mexico.
  • Responsible for documenting processes.
  • Responsible for facilitating interventions that favor the transfer of information and clarification of doubts.
  • Responsible for consolidating/combining ideas, problems and observations into a single concept or presentation.
  • Participate with multiple clients simultaneously.
  • Conduct monitoring meetings for assigned topics
  • Anticipate problems, developing contingency plans and suggesting solutions for project problems.
  • Train users or new contracted staff in moderate or complex changes of the Corporate systems.
  • Training activities and tests, reviewing the quality of the systems in both of them.

University graduate (Computer Systems, System Engineer).

Indispensable: Agile framework, software development concepts and writing skills.

Desirable: Training in Scrum.

Minimum 5 years of experience in positions such as: Business Analyst, Data Analytics, Software Development and other.

Advanced negotiation skill

Innovative profile


Fluent English

Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at

For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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