Assurant jobs feed

Sr Business Development Representative

Thu, 08 Oct 2026 07:00:00 GMT

Assurant has an exciting opportunity for an experienced Multifamily Business Development Representative in our Renters Solutions Enterprise Sales Team!

You will be responsible for Midwest territory: Minnesota, Iowa, Wisconsin, Iowa, Michigan, Illinois, Indiana, Ohio and Kentucky.

In this role, you will be the subject matter expert in the Renters Insurance products, identify customer needs through sales prospecting, build on crucial client/industry relationships, participate in the development of client plans, introduce new products and services, manage your sales pipeline, conducting online and in-person sales presentations, and execute client deals.

What will be my duties and responsibilities in this job?

Expand sales in existing and new accounts by identifying customer needs, participating in developing client plans, and introducing new products and services.
Influence prospects to buy products by mastering the selling process and identifying and pursuing market and niche opportunities.
Enhances relationship with client by providing support, information, and guidance.
Research and recommend new opportunities and profit/service improvements while assisting leaders in outlining these opportunities or enhancements.
Serves as a subject matter expert to others in resolving complex problems and issues.
Use in-depth knowledge of business arrangements, both financial and contractual.
Understand financial trends and fluctuations with assigned clients and communicate issues and resolutions to clients and channel personnel.
Acts as a consultant with other channels and utilities at Assurant.

What are the requirements needed for this position?

5+ years of combined experience in business development, enterprise sales, or strategic relationship management, multifamily or single-family housing, commercial real estate, or a closely related field.
Advanced networking skills and expert ability to build deep, meaningful and robust relationships.
Demonstrated ability to use housing industry knowledge and key professional relationships to develop business opportunities, influence senior stakeholders, and support business growth.

What other skills/experience would be helpful to have?

Established relationships with c-suite or executive level decision-makers across the multifamily or single-family housing industry, such as property management companies, owners/operators, REITs, developers, asset managers, private equity firms, or institutional lenders.
Experience supporting large housing portfolios or complex, long-cycle commercial opportunities.
Knowledge of multifamily operations, asset management, real estate investment, or portfolio economics.
A bachelor’s degree or equivalent experience is preferred, but not required.

How much should I expect to travel?

up to 40% annual travel

This role also includes an additional variable compensation plan tied to sales performance.

has context menu

If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Senior Facility Technician

Thu, 08 Oct 2026 07:00:00 GMT

Join a hands-on maintenance team responsible for supporting facility operations, manufacturing readiness, and business growth. This role performs a wide range of facilities, electrical, mechanical, plumbing, and preventative maintenance activities to ensure equipment, systems, and building infrastructure operate safely and efficiently.

What will be my duties and responsibilities in this job?

Perform facility-wide repairs, installations, preventative maintenance, and general upkeep activities.
Install, maintain, and troubleshoot electrical systems including outlets, fixtures, switches, circuits, PLCs, and CNC equipment.
Repair and install plumbing systems including faucets, drains, toilets, and compressed air lines.
Work with copper, PVC/CPVC, and PEX piping systems.
Conduct preventative maintenance on conveyors, pallet jacks, compactors, automated equipment, motors, and pneumatic systems.
Complete carpentry projects including framing, drywall repair, door and window installation or adjustment.
Troubleshoot mechanical and electrical issues to minimize production downtime.
Analyze recurring equipment failures and recommend maintenance improvements.
Support general facility needs including painting, signage installation, janitorial support, and seasonal maintenance.

What are the requirements needed for this position?

High School Diploma or GED.
Minimum of three years of professional trade or military experience, with prior supervisory or leadership experience preferred.
Hands-on experience in electrical, mechanical, and/or plumbing trades.
Ability to read and work from diagrams, sketches, manuals, and engineering specifications.
Knowledge of relay logic, ladder diagrams, motors, sensors, relays, drives, timers, solenoids, and related controls equipment.
Experience with PLC and CNC troubleshooting.
Understanding of electrical safety practices including Lock, Tag, Try (LTT), arc-flash prevention, and safe tool usage.
Experience performing preventative maintenance and equipment troubleshooting.
Strong mechanical aptitude and ability to assemble racks, carts, benches, and related equipment.
Ability to prioritize work, manage schedules, and work independently with limited supervision.
Ability to make sound decisions during equipment failures or emergency situations.
Valid driver's license with a satisfactory driving record.
Successful completion of a criminal background check and motor vehicle record (MVR) review.
Ability to qualify for and maintain authorization to drive company-owned vehicles.

What other skills/experience would be helpful to have?

Knowledge of reliability-centered maintenance, root cause failure analysis (RCFA), or failure modes and effects analysis (FMEA).
Experience running power lines, wiring motors, panels, transformers, and industrial equipment.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Quality Assurance Lead - Nights

Thu, 08 Oct 2026 07:00:00 GMT

As a Quality Assurance Lead, you will inspect, test, and audit product processes following set procedures and exercising reasonable judgment. Attention to detail is essential and requires your effective performance of a variety of quality assurance and inspection operations.

This is an on-site role at our DCC in Irving, TX, with a schedule of Monday-Thursday, 5:00 pm - 4:30 am

What will be my duties and responsibilities in this job?

Perform Quality Assurance Lead operations (within procedural verbatim compliance) related to the test and inspection of electronic devices.
Perform quality inspection operations following instructions and pre-established guidelines
Creating work instructions for the Quality department, in collaboration with the documentation team and the Quality Supervisor.
Provide training to new and/or existing employees on 6S and work instruction.
Participate in the weekly department status update meeting with the department supervisor.
Provides SIPOC training
Tracking weekly tasks and metrics.
Provide ANSI/AQL results to external customers.
Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
Lead and mentor QA team members, as well as manage outside contract testers.
Develop and execute test, plans and procedures (manual and automated).
Entering relevant data and audit/inspection results in our computer database
Provide process improvement feed back
Work on multiple programs and in multiple QA functional areas
Serve as a resource for questions to other co-workers when supervisor is unavailable
Documenting relevant facts and information to support work performed
Participating in continuous improvement and team building activities
Maintain productive working relationships with all team members
Performing other duties as assigned

What are the requirements needed for this position?

High school diploma or equivalent
3+ years of demonstrated quality experience
Ability to lead and mentor QA team members.

What other skills/experience would be helpful to have?

1+ year of previous experience working in a manufacturing environment
1+ year of Quality Assurance/Inspection experience
Any verbatim written procedure compliance experience
Familiar with basic electronic test equipment
Strong attention to detail
Ability to handle multiple priorities simultaneously
Ability to work independently and in a team environment
Ability to interact effectively and positively with all levels of company personnel

What are the working conditions and physical requirements of this job?

Position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and a barcode scanner
Bending, squatting, kneeling, reaching, twisting, exposure to changes in temperature, being near moving machinery, and office machinery
Employee is occasionally required to stand and walk, lift, carry, and/or move up to 20 pounds
Specific vision abilities required by this job include close vision and the ability to adjust focus
Required to use hands to finger, handle, or feel objects, tools or controls
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The noise level in the work environment is low, and it is an Electro Static Discharge (ESD) safe area; wrist strap and smocks must be worn at all times

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Shared Service Specialist- Springfield

Thu, 08 Oct 2026 07:00:00 GMT

Overview of Position:

The Shared Services Operations Specialist handles the dispositioning of insurance claim checks on behalf of our financial institution clients, directly impacting the timeliness and accuracy of property damage claims . This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.

The Shared Services Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality provided. Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times when overtime may be required.

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

How We’re Different

Your medical benefits begin on your first day
We provide tuition reimbursement available after 6 months
We deliver exceptional paid time off

What will be my duties and responsibilities?

Responsible for performing job requirements including processing insurance claim checks, maintenance, or research.
May perform monetary functional transactions such as posting deposits to client servicing system
Make appropriate updates to client database in order to meet regulatory obligation
Manage time to handle multiple demands and competing priorities
May work in multi-functional areas with multiple clients
Handle other duties and projects as requested on business needs
Maintain and update procedure knowledge on an on-going basis and attend workshops, seminars, and other training sessions as appropriate.

Department-Specific Duties

Job duties may vary based on Shared Services department of assignment. Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function.

What are the requirements needed for this position?

High School diploma or GED
Good organizational skills and the ability to manage multiple tasks and meet deadlines
Basic knowledge of computers and proficiency with Microsoft office including Excel and PowerPoint
Good oral and written communication skills and professional etiquette

Preferred Qualifications/Experience

1-year experience in insurance, banking, finance, mortgage servicing, or related experience

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Receiving Material Processor Lead

Thu, 08 Oct 2026 07:00:00 GMT

This job is responsible for working with the Supervisors and assisting in training and developing the team, monitoring production performance, ensuring production and quality controls are met while adhering to the work instructions for the area of responsibility.

This role is based at our Irving, TX location with a schedule of Friday - Sunday, 6:00 AM- 6:30 PM.

What will be my duties and responsibilities be in this job?

Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
Participate in daily stand-up meetings with Supervisor
Participate in internal and external customer or vendor meetings
Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
Work with other departments as needed to ensure proper workflow is achieved
Point of contact for employees for handling escalation issues
Work with Engineering to identify and resolve process issues
Ability to collaborate with other departments with their area of responsibility
Track and maintain daily attendance roster for Emergency Evacuation purposes
Participate with the 6S Audit team on monthly 6S audits
Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
Forklift certified if needed for area of responsibility
Perform on-the-job (OJT) refresher training and workstation assessment
Monitor inventory levels (WIP Aging) for specific area of responsibility
Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading
Compile and analyze data
Complete daily reports
Train and coach associates as needed

What are the requirements needed for this position?

High school diploma or equivalent
Minimum of 1 year of previous light manufacturing experience
Proficient in manual processing and receiving, consistently meeting UPH expectations
Strong team player who will thrive in a fast-paced environment
Excellent time management and organizational skills

What other skills/experience would be helpful to have?

Prior leadership experience in manufacturing, logistics, operations, or another applicable environment is preferred.
Database software- data entry software in existing programs
Spreadsheet software- Microsoft Excel- basic understanding and data entry into a pre-formed spreadsheet
Word processing- Microsoft Word- basic documents and reports

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Verification Specialist- Onsite in Springfield Ohio

Thu, 08 Oct 2026 07:00:00 GMT

**Onsite - Springfield Ohio**

Verification Specialists work in an office environment where they are responsible for reviewing images of insurance documents and entering missing data into a database. Associates must enter data quickly and accurately from insurance documents utilizing procedures in accordance with client requirements.

Successful candidates enjoy working on a computer and focusing on a single task. Can type at least 45 WPM, are comfortable with data entry including numbers, able to work rapidly with a high degree of accuracy, enjoy working late at night, quality oriented, can learn large amounts of procedures and apply them quickly, doesn't mind repetitive work, friendly but not talkative, can work in a group with different personalities, while working in a fast-paced office environment.

This role is important because they are responsible for making sure that insurers are covered, and policy information is current and accurate. If you are self-motivated and have experience in data entry, this may be the job for you.

New hires will spend the first few weeks on the job in training during which they will be compensated.

* 2nd Shift position working Mon- Fri 4:00pm-12:30am.

Primary Job Accountabilities/Responsibilities

Verifying data fields from insurance documents in accordance with client requirements

Special Considerations:

Typing Test and Alphanumeric data entry required. Minimum of 45 WPM and KPH of 6000.

Physical demands of the job include:

Must be able to sit for long periods of time
Must be able to work at a computer for several hours
Overtime maybe required up to and including weekend hours

Basic Qualifications

High School diploma or GED
Computer Proficiency/ data entry
Minimum 45 WPM & 6,000 KPH alpha-numeric data entry keystrokes per hour (testing required)

Preferred Qualifications/Experience

Proficiency with a computer
Office Experience and previous data entry experience preferred
Quality oriented while working in a high-volume production environment
Flexible with policy /procedure changes
Ability to adapt easily as procedures change frequently

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Product Analyst

Thu, 08 Oct 2026 07:00:00 GMT

As a Product Analyst, you will help shape and improve voluntary homeowners and condominium insurance products. You will work at the intersection of data, product strategy, and execution—analyzing product performance, identifying trends and opportunities, and turning findings into clear insights, requirements, documentation, and coordinated product changes.

This is a great opportunity for a curious, motivated analyst who enjoys working with data and asking thoughtful questions. The team can teach the products and industry; the strongest candidates will bring analytical ability, initiative, attention to detail, and a genuine interest in understanding how products are performing and how they can improve.

What You Will Do

Analyze product performance, profitability, customer needs, and market trends to identify risks and opportunities.
Turn complex data into clear reports, visualizations, and actionable insights for leaders and business partners.
Conduct competitive research and support decisions involving product positioning, pricing, rates, forms, and underwriting guidelines.
Translate business needs into requirements, user stories, workflows, and product documentation.
Support product changes from planning through QA, regulatory filing, release, implementation, and post-launch analysis.
Partner with Product Management, Actuarial, Underwriting, Sales, Technology, and other teams to deliver improvements.
Proactively identify product, reporting, and process gaps and recommend practical solutions.

What are the requirements needed for this position? 

2+ years of experience analyzing or supporting the performance of insurance, lending, banking, credit, healthcare-benefit, or other regulated financial products.
Strong critical thinking, organization, and communication skills.
Strong analytical skills (including advanced Excel formulas and functions and data visualization) with ability to translate data into findings and recommendations.

What other skills/experience would be helpful to have? 

Bachelor’s degree in Insurance, Finance, Actuarial, Business Administration, Marketing, Mathematics, or closely related field is preferred.
SQL, Power BI, or similar data-analysis tools are a plus
Experience analyzing product or portfolio performance, such as profitability, risk, pricing, consumer behavior, or market trends, with exposure to multiple stages of the product lifecycle preferred.

Why Join This Team

Make a visible impact on growing products with significant opportunity for improvement and innovation.
Gain broad exposure to the product lifecycle and collaborate with teams across the business.
Join a supportive, flexible team with an approachable leader who invests in individual development.
Build varied experience and grow toward future opportunities such as Senior Product Analyst or Product Manager.
Enjoy the ownership of a startup-style environment backed by Assurant’s stability and resources.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Sales Manager, Commercial Equipment

Thu, 08 Oct 2026 07:00:00 GMT

This position is responsible for Business Development with Dealers and OEMs in the Commercial Equipment Market specific to construction and agriculture industry. Identify and pursue potential clients and opportunities, servicing existing clients and presenting proposals to address client needs, concerns and objectives, attend industry functions.

What will be my duties and responsibilities in this job?

80% Work directly with Equipment Dealers and/or customers directly throughout the region on selling of our products. Primary focus will be on Physical Damage Insurance products and with some focus onextended Service contracts.
- Provide Training and support for on-line quoting system to Finance and Insurance (F&I) managers, sales managers, sales staff and dealer principals
- Collaborate with OEM Finance and Insurance personnel to facilitate sale of company’s products and services
- Educate customers and create awareness of available products and services.
- Identify and pursue new business opportunities and relationships with CNH dealers identified (Hunting)
- Prepare and send reports each month to dealers
- Prepare and send announcements to dealer base when changes occur
- Prepare and present proposals to individuals and groups of customers.
- Identify and communicate advantageous new product, market segments or service solutions for product /service development
10% Direct customer facing with dealer sales team
5% Follow up via phone each week and provide additional training
5% Attend equipment conventions/shows, manage booth, interact with dealers and their staff

What are the requirements needed for this position?

Demonstrated self-starter able to work with minimal supervision.
Goal-oriented, self-starter, positive attitude with strong communication, presentation and technology skills.
Minimum 1-year experience selling Finance & insurance (Insurance, Service contracts, Extended warranties) products in the commercial equipment industry. Heavy Equipment (agriculture and/or Construction) experience a plus.
Intermediate knowledge of Microsoft Office suite, including Excel, Word and PowerPoint

What other skills/experience would be helpful to have?

Bachelor’s degree in business, marketing, insurance or related field or equivalent work experience.
3 years business development & sales experience.
Strong understanding of the commercial (Agriculture and Construction) equipment markets and dealer networks.
Strong understanding of commercial equipment lending market.
Property and Casualty Insurance license.

What are the working conditions and physical requirements of this job?

General office demands

How much should I expect to travel?

10% travel

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Shared Service Operation Specialist

Thu, 08 Oct 2026 07:00:00 GMT

Job Description

This is an onsite position in Florence, SC and not eligible for work from home.

We are seeking a Shared Services Operation Specialist

This job is responsible for processing and researching loan items to include processing checks and performing monetary transactions. Also responsible for corresponding with customers, clients and agents via phone and email.

What will be my duties and responsibilities?

Responsible for performing job requirements including processing checks, payments, maintenance, basic analysis or research.
May perform monetary functional transactions such as posting deposits to client servicing system, processing premium payments, updating insurance data, balancing and sending wire disbursements, or transmitting stop pay requests directly to financial institution bank accounts.
Responsible for performing analysis on and resolving issues related to disbursements through review of system transactions, checks, reports, phone or written inquiries.
Uses computerized system for tracking, information gathering and / or trouble shooting the items raised by the client / insurance company / customer.
May work in multi-functional areas with multiple clients

Department-Specific Duties

Job duties may vary based on Shared Services department of assignment. Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function, and they are:

SMBR/Check Recon

Provides high level of accuracy in check handling
Maintain secure check handling environment

Schedule: Monday through Friday from 8:00am to 5:00pm EST

What are the requirements needed for this position?

High School diploma or GED
2 year of experience data entry / document processing

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Director, Global Trade Compliance

Thu, 08 Oct 2026 07:00:00 GMT

Overview of Position

Reporting to the AVP, Connected Living Compliance, this position is responsible for leading Assurant's global trade compliance program and ensuring compliance with all applicable import, export, sanctions, and customs regulations. In addition to enterprise related trade activities, this role actively supports the movement of mobile devices, device components, service parts, accessories, and related technologies across global markets while enabling efficient customer, carrier, OEM, repair, refurbishment, and logistics operations.

The Director serves as a strategic advisor to Connected Living leadership and business stakeholders, balancing compliance obligations with customer commitments, operational efficiency, and commercial objectives.

This role will also partner, coordinate, and align global trade compliance activities and strategies with the Director, Global Supply Chain Compliance.

What will my duties and responsibilities be in this job?

Global Trade Compliance Leadership (45%)

Develop, implement, and continuously improve Assurant's global trade compliance program.
Establish governance, policies, procedures, and internal controls covering import, export, sanctions, and customs compliance.
Ensure compliance with:
- U.S. Export Administration Regulations (EAR)
- OFAC sanctions requirements
- U.S. Customs regulations
- International customs laws and regulations
- Foreign trade regulations in countries where Assurant operates
Provide strategic guidance to executive leadership on global trade risks and opportunities.
Identify and implement value-creation opportunities, including duty drawback, free trade agreements, foreign trade zones, tariff engineering, and other lawful duty mitigation strategies.

Import Compliance and Customs Management (20%)

Oversee global customs compliance for mobile devices, service parts, accessories, and technology.
Ensure accurate:
- HTS classifications
- Country-of-origin determinations
- Customs valuation
- Duty assessment
Manage customs brokers and trade service providers.
- Identify and implement duty savings strategies and opportunities.
Support optimization of global supply chain costs and customs efficiency.

Export Controls and Sanctions Compliance (20%)

Oversee export classification activities for devices, components, software, and technology.
Ensure compliance with export controls.
Lead restricted-party screening and sanctions compliance programs.
Provide guidance regarding cross-border shipments, technology transfers, and international business transactions.
Manage export licensing requirements and government authorizations when required.
Drive global alignment for HTS classification, country of origin, customs valuation, and Export Control Classification Number (ECCN) determinations.
Maintain awareness of export-controlled technology, software, encryption, and restricted-access information requirements applicable to Assurant operations.
Assess and manage export control risks involving restricted destinations, restricted parties, military end users, military end uses, and controlled technologies, software, or technical data; develop procedures for end-use/end-user due diligence, escalation, licensing analysis, and transaction holds where required.

Risk Management and Compliance Governance (10%)

Conduct enterprise-wide trade compliance risk assessments.
Develop and maintain trade compliance controls and monitoring programs.
Lead internal audits and compliance reviews.
Establish compliance metrics, dashboards, and executive reporting.
Investigate compliance incidents and manage corrective actions.
Lead government audits, inquiries, disclosures, and remediation activities.

Assists in remediating trade compliance issues as necessary, including but not limited to putting together project plans, connecting resources to find solutions, documenting resolutions, and documenting remediation plans.
Supports internal compliance audits and assists with managing external audits or inquiries from government agencies Maintains accurate data and recordkeeping to include collecting and retaining records in response to third-party inquiries relating to Assurant compliance practices and business activities.

Training and Culture (5%)

Develop and deliver trade compliance training and awareness programs.
Ensure employees understand their responsibilities related to international trade activities.
Maintain training records and support audit readiness.

Number of Direct Reports

1-2 including a Compliance Analyst

Financial Responsibility

Signoff on responsible expenses, input on annual budget.

What are the requirements needed for this position?

Experience

Minimum of 8 years of progressive experience in global trade compliance.
At least 5 years of leadership experience.
Experience supporting multinational import/export operations.
Experience managing customs and export compliance programs.
Experience supporting technology, telecommunications, consumer electronics, mobile device, repair/refurbishment, or logistics industries preferred.

Education & Certifications

Bachelors’ degree required, Master’s or JD preferred

Preferred Certifications

Licensed Customs Broker (LCB)
Certified Export Specialist (CES)
Certified Customs Specialist (CCS)

Certified U.S. Export Compliance Officer (CUSECO)

Preferred Technical Expertise

EAR
OFAC sanctions compliance
Customs valuation
HTS classification
Country-of-origin analysis
Free Trade Agreements
Duty drawback
Foreign Trade Zones (FTZ)
Reverse logistics operations
Mobile device repair and refurbishment supply chains

Leadership Competencies

The candidate will be able to provide examples of successfully demonstrating the following leadership competencies:

Internal client-orientation with a constructive approach to resolution of issues. A style which builds alliances within the organization.
Ability to establish credibility with business owners, including senior and executive leadership, and influence through professional communication, work product, etc.
Solutions-oriented, demonstrated growth mindset.
Proven ability to build and maintain effective cross-functional relationships with clients, colleagues and stakeholders of various levels and areas throughout the organization.
Ability to lead change efforts through effective communication and persuasion.
Creative, resilient, and flexible style and approach to handling complex issues with high tolerance for ambiguity
Demonstrated leadership experience on leveraging data to drive actionable insights for risk or compliance programs
Clear written, visual and verbal communication skills, including ability to adjust messages dependent on audiences ranging from front-line employees to executive
Cultural competency and executive-level presence to work with the business and regional leadership teams around the world
Strong analytical, organizational, problem-solving, and follow-up skills. Ability to interpret rules and guidelines, and then conceptualize and implement into policies, procedures, and controls.
Excellent and demonstrated project management skills, and attention to detail in leading projects and activities in a global organization. Ability to prioritize and simultaneously execute on multiple projects and ability to organize and analyze complex information and data
Sound and independent judgment, and demonstrated prudence and maturity
Commitment to driving a culture of ethics and integrity

Cultivate a high-performing trade compliance team through coaching, mentoring, accountability, and development of trade compliance professionals.

Skills

The candidate will be able to demonstrate proficiency in the following skills:

Proficiency in the Microsoft Office Suite with specific emphasis in Word, Excel, PowerPoint
The ability to work in a fast-paced environment with several simultaneous deliverables
Program of project management skills

What other skills/experience would be helpful to have?

Experience in mobile or technology industries
Ability to use AI tools such as Copilot, ChatGPT, etc
Supply chain and vendor risk management experience

#AssurantProudMS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Material Processor Lead (Inventory)

Thu, 08 Oct 2026 07:00:00 GMT

This role is based at our Irving, TX location with a schedule of Monday - Friday from 11:30 am to 8:00 pm

What will be my duties and responsibilities be in this job?

• Participate in daily stand-up meetings with the Supervisor.

• Work with the Supervisor to reallocate resources, including employees, supplies, equipment, and products, as needed to meet customer and operational goals.

• Collaborate with other departments to ensure proper workflow and timely resolution of operational issues.

• Serve as a point of contact for employees and assist with escalations during the shift.

• Identify process improvement opportunities and submit recommendations to the Supervisor and Engineering teams.

• Assist the Supervisor with implementing operational changes and adjustments on the warehouse floor.

• Perform on-the-job training, refresher training, and workstation assessments.

• Monitor inventory levels and aging inventory within the area of responsibility.

• Monitor daily KPIs, SLAs, productivity, and quality metrics, and proactively support corrective actions when performance falls below target.

• Compile and analyze operational data and complete daily reports.

• Communicate effectively with employees, supervisors, managers, and cross-functional teams.

• Maintain proficiency and certification in the operational area being supported.

• Promote and maintain a safe work environment by ensuring associates follow all safety procedures and immediately escalating safety concerns.

• Lead by example and maintain a hands-on presence in the operation, supporting associates and assisting with operational activities when necessary to meet business objectives.

• Train, coach, and mentor associates while reinforcing productivity, quality, safety, and attendance expectations.

What are the requirements needed for this position?

• 1+ years of experience leading, training, coaching, or directing employees in a manufacturing, logistics, warehouse, or operations environment.

• High level of computer proficiency, including the ability to navigate multiple systems, analyze data, and utilize reporting tools effectively.

• Demonstrated ability to meet or exceed productivity, quality, and operational performance expectations while serving as a role model for associates.

• Strong leadership, communication, organizational, and problem-solving skills.

• Ability to work effectively in a fast-paced environment and manage multiple operational priorities.

• Ability to communicate effectively with employees at all levels of the organization.

• Demonstrated ability to work independently while also collaborating with Supervisors and cross-functional teams.

What other skills/experience would be helpful to have?

• Forklift certification or ability to obtain certification.

• Strong proficiency in Microsoft 365 applications, including Excel, Outlook, Teams, and Power BI.

• Experience analyzing operational data and generating reports to support business decisions.

• Experience using Oracle, Power BI, SQL, warehouse management systems, or similar reporting and operational platforms.

• Experience training, coaching, and developing associates in a warehouse or operational environment.

• Strong continuous improvement mindset with the ability to identify and recommend process improvements.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Summer 2027 Intern: Ethics & Compliance Intern

Thu, 08 Oct 2026 07:00:00 GMT

The Assurant Internship Program is a 12-week immersive experience where interns do not sit on the sidelines. You will gain real-world experience by tackling business challenges and helping drive meaningful outcomes. The program combines hands-on work with learning and development opportunities, mentorship, networking and engagement opportunities, and resources designed to support your professional growth. This program offers students meaningful, real-world experience while building foundational technical and business skills in a Fortune 500 organization.

The Ethics & Compliance Intern will gain hands-on experience across multiple compliance disciplines while supporting strategic initiatives that advance Assurant's culture of integrity and responsible innovation. Through a rotational program, the intern will work with a number of Ethics & Compliance teams, contributing to projects involving regulatory compliance, ethics and investigations, policy governance, risk management, and emerging technologies.

A key component of the internship will be a capstone project focused on the use of Artificial Intelligence (AI) within Ethics & Compliance. The intern will research, evaluate, and recommend innovative approaches that enhance compliance effectiveness, operational efficiency, and employee engagement.

This internship is designed for candidates who are curious, analytical, and interested in the intersection of compliance, ethics, technology, and business operations.

What You Will Do

Rotational Experience:

The intern will rotate through multiple Ethics & Compliance teams, which may include:

Business Unit Compliance
Ethics and investigations
Compliance communications and training
Risk assessment and monitoring
Enterprise policy management
Compliance operations and reporting

Potential Key Responsibilities:

Assist with research related to regulatory requirements, industry trends, and emerging risks.
Support the development, review, and maintenance of compliance policies, procedures, and governance documents.
Analyze data and prepare reports, dashboards, presentations, and executive summaries.
Help identify opportunities to improve compliance processes and operational efficiencies, including from the AI lens.
Participate in compliance risk assessments, monitoring activities, and program evaluations.
Assist in developing employee communications, training materials, and awareness campaigns.
Collaborate with team members across multiple business functions and compliance disciplines.
Present findings and recommendations to Ethics & Compliance leadership.

AI & Compliance Capstone Project:

As part of the internship experience, the intern will:

Explore how AI and emerging technologies can enhance Ethics & Compliance programs.
Assess opportunities to improve compliance processes through automation, analytics, and responsible AI practices.
Conduct stakeholder interviews and research leading practices across industries.
Develop recommendations for practical AI use cases within Ethics & Compliance.
Deliver a final presentation summarizing findings, recommendations, and potential business impact.

Qualifications

Required

Currently pursuing a Bachelor's or Master's degree in: Business, Risk Management, Compliance, Law, Public Policy, Information Systems, Data Analytics, Computer Science, or related field
Strong analytical and problem-solving skills.
Excellent written and verbal communication abilities.
Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
Ability to manage multiple priorities and work independently.
Strong attention to detail and organizational skill risk management, governance, or regulatory affairs.
Interest in artificial intelligence, emerging technologies, and responsible innovation.
Experience with data analysis, research projects, or process improvement initiatives.
·Demonstrated leadership through academic, volunteer, or extracurricular activities.

What You Will Gain

Exposure to multiple areas of a global Ethics & Compliance program.
Experience working alongside compliance and business leaders.
Understanding of compliance governance, regulatory requirements, and ethical business practices.
Real-world experience evaluating AI applications in a corporate environment.
Professional development opportunities, mentoring, and networking across the organization.
Experience presenting recommendations to senior leaders.

Hybrid Opportunity: Atlanta Office

Paid Internship: $20 -22/hour

Start Date: 5/17/2027
End Date: 8/7/2027

Note: You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future. The Company cannot offer employment to F-1 (student) visa holders who require employer sponsorship in the future or cannot work now on a full time basis.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Material Processor Lead

Thu, 08 Oct 2026 07:00:00 GMT

The Material Processor Lead is responsible for working with the Supervisors and assisting in training and developing the team, monitoring production performance, ensuring production and quality controls are met while adhering to the work instructions for the area of responsibility.

This is an onsite role in our Lewisville, TX facility with a schedule of Monday - Friday, 8:00AM - 4:30PM.

What will be my duties and responsibilities be in this job?

Working knowledge of shop floor systems such as Oracle
Participate in daily stand-up meetings with Supervisor
Participate in internal and external customer or vendor meetings
Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
Work with other departments as needed to ensure proper workflow is achieved
Point of contact for employees for handling escalation issues
Work with Engineering to identify and resolve process issues
Ability to collaborate with other departments with their area of responsibility
Track and maintain daily attendance roster for Emergency Evacuation purposes
Participate with the 5S Audit team on monthly 5S audits
Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
Forklift certified if needed for area of responsibility
Perform on-the-job (OJT) refresher training and workstation assessment
Monitor inventory levels (WIP Aging) for specific area of responsibility
Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading

What are the requirements needed for this position?

High school diploma or equivalent
Minimum of 1 year of previous light manufacturing experience
Proficient in manual processing and receiving, consistently meeting UPH expectations
Strong team player who will thrive in a fast-paced environment
Excellent time management and organizational skills
Attention to details

What other skills/experience would be helpful to have?

Prior leadership experience in manufacturing, logistics, operations, or another applicable environment
Database software- data entry software in existing programs
Spreadsheet software- Microsoft Excel- basic understanding and data entry into a preformed spreadsheet
Word processing- Microsoft Word- basic documents and reports

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supv, Capability Center Operations

Wed, 07 Oct 2026 07:00:00 GMT

Customer Care Operations Supervisor | Advanced English Required

We are looking for a Customer Care Operations Supervisor to lead a team within our Global Capability Center.

Key responsibilities

Lead, coach, and develop a customer care team.
Monitor KPIs related to quality, productivity, attendance, and SLAs.
Manage performance, escalations, and operational issues.
Identify root causes and implement improvement plans.
Participate in meetings with U.S.-based clients and stakeholders.
Prepare and present operational reports.

Requirements

2+ years of experience leading Customer Service, Contact Center, BPO, Banking, or Insurance operations.
Experience managing teams, KPIs, SLAs, quality, and productivity.
Strong analytical, coaching, and communication skills.
Excel and reporting knowledge.
Advanced or bilingual English, C1/C2, is mandatory.

Experience in insurance, mortgage servicing, financial services, or shared services is preferred.

The interview process and daily interactions will be conducted in English. Please submit your CV in English.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Claims Adjuster

Wed, 07 Oct 2026 07:00:00 GMT

Expert en sinistres bilingue (français et anglais) – Québec (titulaire d’un permis AMF)

Êtes-vous un(e) expert(e) en sinistres agréé(e) passionné(e) par l’expérience client et par la prise de décisions justes et éclairées en matière de réclamations? Nous sommes à la recherche d’un(e) professionnel(le) bilingue (français et anglais) pour se joindre à notre équipe au Québec et jouer un rôle essentiel en aidant les clients à traverser le processus de réclamation en toute confiance.

À titre d’expert(e) en sinistres titulaire d’un permis de l’Autorité des marchés financiers (AMF), vous enquêterez, évaluerez, négocierez et réglerez des réclamations d’assurance tout en assurant une conformité complète aux exigences réglementaires provinciales. Vous mettrez à profit votre expertise technique pour gérer des dossiers complexes, soutenir vos collègues et contribuer à l’excellence opérationnelle. Plus important encore, vous ferez partie d’une équipe engagée à offrir un service exceptionnel et à vivre les valeurs d’Assurant en plaçant le client au cœur de chacune de ses actions.

Pourquoi vous joindre à nous?

· Faire une réelle différence dans la vie des clients lors de moments importants
· Évoluer dans un environnement collaboratif axé sur le client
· Contribuer à des initiatives d’amélioration continue et à la croissance de l’entreprise
· Développer votre expertise technique tout en influençant les meilleures pratiques en matière de gestion des sinistres
· Joindre une organisation qui valorise l’innovation, la responsabilisation et le travail d’équipe

Quelles seront mes responsabilités dans ce poste?

· Enquêter, évaluer et gérer les réclamations d’assurance de l’avis initial jusqu’au règlement final, tout en offrant une expérience client exceptionnelle.
· Examiner les réclamations afin d’en valider l’exactitude, l’exhaustivité, l’admissibilité de la couverture et la conformité aux polices, puis recommander leur approbation, leur refus ou leur escalade au besoin.
· Analyser les renseignements disponibles afin de déterminer les responsabilités, d’évaluer l’exposition au risque et de soutenir des décisions de règlement éclairées.
· Traiter des réclamations complexes et à valeur élevée dans les limites de son autorité, tout en escaladant les dossiers lorsque nécessaire.
· Fournir du coaching technique et du soutien aux membres de l’équipe en matière de traitement des réclamations, d’interprétation des polices et d’exigences réglementaires.
· Collaborer avec les gestionnaires afin d’identifier des occasions d’amélioration des processus, d’efficacité opérationnelle et de meilleurs résultats pour les clients.
· Participer aux revues trimestrielles de leadership afin d’évaluer la performance des réclamations et de soutenir les initiatives stratégiques.
· Effectuer des audits mensuels de dossiers et des examens de la qualité, identifier les tendances et mettre en œuvre des plans d’action correctifs.
· Favoriser une culture d’amélioration continue, de réflexion critique, d’innovation et de responsabilisation.
· Suivre les indicateurs de performance et contribuer à l’atteinte des objectifs départementaux, corporatifs et réglementaires provinciaux.

Quelles sont les exigences requises pour ce poste?

· Maîtrise du français et de l’anglais, tant à l’oral qu’à l’écrit
· Permis valide et actif d’expert(e) en sinistres de particuliers délivré par l’Autorité des marchés financiers (AMF)
· Minimum de trois (3) ans d’expérience en règlement de sinistres automobiles
· Excellente connaissance des polices d’assurance, des enquêtes en sinistres et des pratiques de règlement
· Expérience avec Microsoft Office 365 et les applications fonctionnant dans un environnement Windows
· Solides compétences en analyse, résolution de problèmes et prise de décision, avec un souci du détail et de l’exactitude
· Capacité à gérer plusieurs priorités dans un environnement dynamique et en évolution rapide
· Esprit collaboratif et fort engagement envers le travail d’équipe et la satisfaction de la clientèle

Quelles autres compétences ou expériences seraient un atout?

· Expérience dans la gestion de réclamations complexes ou escaladées
· Capacité à agir comme mentor, coach et référence technique auprès des collègues
· Passion pour l’amélioration continue et l’excellence opérationnelle
· Excellentes aptitudes en défense des intérêts des clients, combinées à un solide jugement d’affaires

À quoi ressemble le succès dans ce rôle?

Vous êtes un(e) professionnel(le) de confiance en gestion des sinistres qui combine expertise technique, pensée critique et empathie afin d’offrir des règlements justes et rapides. Vous établissez des relations de confiance avec les clients, soutenez vos collègues et recherchez continuellement des occasions d’améliorer les processus et les résultats. Votre engagement envers l’excellence du service contribue à offrir une expérience de réclamation qui dépasse les attentes et renforce la fidélité des clients.

Bilingual (French & English) Claims Adjuster - Quebec (AMF Licensed)

Are you a licensed Claims Adjuster passionate about delivering exceptional customer experience and making fair, informed claim decisions? We're looking for a bilingual (French & English) professional to join our team in Quebec and play a critical role in helping customers navigate the claims process with confidence.

As an AMF-licensed Claims Adjuster, you'll investigate, evaluate, negotiate, and resolve insurance claims while ensuring full compliance with provincial regulations. You'll leverage your technical expertise to handle complex claims, provide guidance to colleagues, and help drive operational excellence. Most importantly, you'll be part of a team committed to delivering outstanding service and living The Assurant Way by putting customers first.

Why Join Us?

Make a meaningful difference in customers' lives during critical moments
Work in a collaborative, customer-focused environment
Contribute to continuous improvement initiatives and business growth
Expand your technical expertise while influencing claims best practices
Join a company that values innovation, accountability, and teamwork

What will be my duties and responsibilities in this job?

Investigate, evaluate, and manage insurance claims from initial notice through final resolution while delivering exceptional customer experience.
Review claims for accuracy, completeness, coverage eligibility, and policy compliance, making recommendations for approval, denial, or referral.
Analyze available information to determine liability, assess risk exposure, and support sound claim decisions.
Handle complex and high-value claims within established authority levels, escalating issues as appropriate.
Provide technical coaching and guidance to team members on claim handling, policy interpretation, and regulatory requirements.
Partner with leadership to identify opportunities for process improvements, operational efficiencies, and enhanced customer outcomes.
Participate in quarterly leadership reviews to evaluate claims performance and drive strategic initiatives.
Conduct monthly file audits and quality reviews, identifying trends and implementing corrective action plans.
Foster a culture of continuous improvement, critical thinking, innovation, and accountability.
Monitor performance metrics and contribute to achieving departmental, corporate, and provincial regulatory goals.

What are the requirements needed for this position?

Bilingual proficiency in French and English, both written and verbal
Current and active Autorité des marchés financiers (AMF) Personal Lines Claims Adjuster License
A minimum of 3 years of Automotive claims adjusting experience
Proven understanding of insurance policies, claim investigations, and settlement practices
Experience using Microsoft Office 365 and Windows-based applications
Proven analytical, problem-solving, decision-making skills and attention to detail and commitment to accuracy
Ability to manage multiple priorities in a fast-paced environment
Collaborative mindset with a strong focus on teamwork and customer satisfaction

What other skills/experience would be helpful to have?

Experience handling complex or escalated claims
Ability to mentor, coach, and provide technical guidance to others
Passion for continuous improvement and operational excellence
Strong customer advocacy skills balanced with sound business judgment

What Success Looks Like

You are a trusted claims professional who combines technical expertise, critical thinking, and empathy to deliver fair and timely claim resolutions. You build trust with customers, support your teammates, and continually seek opportunities to improve processes and outcomes. Your commitment to service excellence helps create a claims experience that exceeds expectations and strengthens customer loyalty.

#LI-Remote

#AssurantProudKS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Learning & Capability Specialist

Wed, 07 Oct 2026 07:00:00 GMT

Take the next step in your capability career

Why work with Assurant?

At Assurant, we redefine the boundaries of protection, helping people get the most from their technology, homes, vehicles and connected lifestyles.

When you join Assurant, you'll be part of a collaborative and supportive community that values curiosity, innovation and continuous learning. We're looking for someone who is eager to grow, enjoys building relationships and wants to make an impact through capability and development.

This is an exciting opportunity for a Capability Advisor, Capability Specialist, or Learning & Development professional who is ready to take the next step into a true partnering role. You don't need to have done everything before. We're looking for someone with the right attitude, curiosity and drive, and we'll help build your capability and experience along the way.

Benefits include:

International and local mentoring programs
Two Recharge Days plus a Cultural Day each year
Discounted Employee Share Purchase Program
Diversity panels and employee resource groups
10 weeks company paid parental leave
Professional development support and higher education assistance
Novated vehicle leasing
Volunteering leave
Hybrid working arrangements

What's the role about?

As our Capability Partner, you'll work closely with leaders across Australia and New Zealand to help build the skills, behaviours and capabilities that enable people and teams to succeed.

This is an ideal opportunity for a Capability Advisor, Capability Specialist or Learning & Development professional looking to take the next step into a partnering role. We're looking for someone with strong foundations, a growth mindset, curiosity and the drive to learn. We'll support you to build your capability partnering, consulting and strategic thinking skills along the way.

In this role, you'll:

Partner with leaders and People Organisation teams to understand capability, performance and development needs.
Support the development and delivery of capability initiatives aligned to business priorities across ANZ.
Design and deliver engaging learning experiences that drive leadership, people manager and professional capability.
Help leaders identify the root cause of performance challenges and implement practical solutions beyond traditional training.
Build capability in key areas including leadership effectiveness, coaching, collaboration, change readiness and AI and digital adoption.
Facilitate workshops, development programs and capability conversations with a range of stakeholders.
Support the rollout and localisation of global talent and capability initiatives across Australia and New Zealand.
Use data, feedback and business insights to evaluate capability programs and continuously improve outcomes.
Partner with Compliance and business stakeholders to deliver mandatory and regulatory learning requirements effectively.

This role offers exposure to leadership development, capability strategy, learning design, facilitation, organisational development and emerging technologies, making it an excellent next step for someone looking to grow their career in capability and people development.

What you'll bring

We're looking for someone with experience in capability, learning, talent or people development who is ready to take the next step into a partnering role.

You may currently be a Capability Advisor, Capability Specialist, Learning & Development Advisor, Learning Consultant, Talent Development Specialist, or OD professional.

You'll bring:

Experience supporting and/or leading learning, capability, talent or people initiatives.
Strong stakeholder engagement and relationship-building skills.
Curiosity, initiative and a growth mindset.
Strong communication and facilitation skills.
The ability to understand business needs and translate them into practical solutions.
A proactive, organised and solutions-focused approach.
An interest in leadership development, capability building and emerging technologies such as AI.

What will make you successful?

We're looking for someone with the right attitude as much as the right experience. You'll thrive if you're curious, eager to learn, comfortable building relationships and motivated to make an impact. You don't need to have done everything before. We'll support your development as you build your capability partnering, consulting and strategic thinking skills.

This role is ideal for someone looking to step up from a Capability Advisor, Specialist or Learning & Development role into a broader partnering position.

If this sounds like you, we’d love to hear from you!

Please submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

If you need a reasonable accommodation or adjustment at any stage of the hiring process, please contact us. We are committed to ensuring an accessible and equitable experience for all candidates.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Buyer

Wed, 07 Oct 2026 07:00:00 GMT

The Senior Buyer negotiates the purchase of complex equipment and strategic services within authorized limits, processes purchase requisitions and purchase orders using system software, looks for optimization, cost reduction, improved lead-times and product quality. The Senior Buyer coaches and mentors any Associate Buyer and Buyer. The Senior Buyer must have advanced knowledge of purchasing contract terms, RFP process, bid analysis and must be able to lead complex customer-focused special projects.

What will be my duties and responsibilities in this job?

Purchase goods and services by utilizing the Procurement operation processes and technology across Assurant enterprise to meet the needs of the customers.
Review purchase requisitions for completeness and accuracy.
Develop, implement and follow established Procurement policies, procedures and organization structure.
Manage suppliers, internal costs, quality and delivery performance.
Drive continuous improvement on end-to-end aspects of the procurement process.
Maintain and promote sound relationships with suppliers and the business community.
Maintain positive relationships and communication with internal customers.
Demonstrate understanding of market trends and conditions for product changes.

What are the requirements needed for this position?

Bachelor's Degree in Business or Finance
5 years buying and procurement related experience
Ability to positively adjust to changing daily demands and work volumes required.
Effective verbal and written skills with mid to upper-level management required.
Above-average telephone and interpersonal skills required.
Above-average judgment, initiative, problem solving, collaboration and teamwork skills required.
Ability to conduct Request for Proposal (RFP) projects.
Knowledge of Microsoft Word, Microsoft Excel.
Knowledge of purchasing terms, concepts, processes and procedures.

What other skills/experience would be helpful to have?  

CPM certification

Why Assurant? 

People First – we prioritize employee well-being and development

Empowerment – we enable our people to do their best work

Benefits effective day one

401K Match – up to 6% dollar-for-dollar

The Company

Assurant, Inc. redefines the boundaries of protection — safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands. As a Fortune 500 company operating in 21 countries, Assurant leads the way in leveraging insights and technology to transform customer connections that build loyalty and drive value. With more than 325 million consumers protected worldwide, Assurant is behind the scenes helping brands deliver reliable, meaningful experiences customers can count on, so brands can shine and customers can have peace of mind.

Global Impact

Assurant is a purpose-driven company committed to advancing a connected, respected, and protected world. Through our focus on Connected Communities , Respected Resources , and a Protected Planet , we integrate sustainability into our long-term strategy in ways that support our business, strengthen operations, and help us deliver value for clients, customers, employees, and communities.

Assurant Culture

The Assurant Way defines how we show up for our clients, customers, communities, and one another — with Common Sense, Common Decency, Uncommon Thinking, and Uncommon Results. Recognized on Forbes’ list of the World’s Best Employers , named among Fortune’s America’s Most Innovative Companies , and consistently ranked as a “Best/Great Place to Work” in 14 countries, Assurant attracts talented people who are passionate about service, practical innovation, and delivering meaningful results.

Benefits & Rewards

Assurant is committed to providing a competitive rewards package that offers market-competitive benefits and resources designed to support physical, emotional, financial, and social wellbeing.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Real Estate & Facilities Data Analyst

Wed, 07 Oct 2026 07:00:00 GMT

Overview of Position

The Senior Real Estate & Facilities Analyst supports the Global Corporate Real Estate organization by transforming complex portfolio, financial, occupancy, lease, project, facilities, workplace, sustainability, and employee data into accurate reporting, actionable insights, and decision-support materials.

This role combines advanced analytics, data governance, business intelligence, technology enablement, and practical artificial intelligence capabilities with strong corporate real estate knowledge. The analyst develops dashboards, scorecards, forecasts, scenario models, business cases, and executive presentations that support portfolio optimization, workplace strategy, capital investment, lease decisions, operational improvement, and long-term planning.

The successful candidate is detail-oriented, technically capable, and able to communicate complex findings clearly to executive, financial, operational, and technical audiences while partnering effectively across functions and with external service providers.

What will be my duties and responsibilities in this job?

Data Analytics, Governance & Portfolio Analysis (25%)

Collect, cleanse, reconcile, validate, manipulate, and analyze structured and unstructured data from multiple internal and external systems.
Maintain data standards, definitions, ownership, validation procedures, business rules, quality controls, and documentation across Corporate Real Estate data sources.
Monitor data quality, identify discrepancies and root causes, and coordinate remediation with internal teams and external service providers.
Analyze occupancy cost, utilization, lease activity, facilities operations, capital projects, sustainability, workplace experience, employee work arrangements, and portfolio risk.
Develop key performance indicators, benchmarks, forecasts, trends, scenario models, and ad hoc analyses to support portfolio optimization, site consolidation, workplace strategy, lease decisions, and capital investment.

Business Intelligence, Reporting & Technology (25%)

Build, manage, and continuously enhance centralized dashboards, scorecards, reporting tools, and analytical platforms for site-level and consolidated portfolio reporting.
Translate business requirements into scalable data, reporting, visualization, and technology solutions using advanced Excel and business-intelligence tools.
Automate recurring data collection, validation, analysis, and reporting to reduce manual effort and improve the speed, consistency, and reliability of insights.
Support system integrations, data pipelines, interfaces, data warehousing, application programming interfaces, and connections between source systems and reporting platforms.
Maintain recurring Real Estate & Facilities metrics, balanced scorecards, capital budgeting, fixed-asset reporting, and operational reporting as required.

Artificial Intelligence & Innovation (20%)

Serve as a Corporate Real Estate resource for artificial intelligence, generative AI, intelligent automation, and emerging analytical technologies.
Identify, prioritize, test, and implement practical AI use cases for document analysis, lease abstraction, portfolio research, forecasting, data-quality monitoring, executive reporting, and employee-service delivery.
Partner with Technology, Information Security, Legal, Risk, and Data Governance teams to support responsible and policy-compliant AI adoption.
Develop user guidance, demonstrations, training materials, and adoption support while maintaining awareness of developments in AI, analytics, commercial real estate technology, and workplace intelligence.

Executive Reporting & Decision Support (20%)

Convert complex data and analysis into clear, concise business recommendations, dashboards, scorecards, business cases, and executive presentations.
Communicate portfolio performance, risks, trends, opportunities, business impact, and recommended actions through effective data visualization and storytelling.
Tailor reporting for executive, operational, financial, and technical audiences and support annual planning, quarterly reviews, leadership meetings, and strategic initiatives.

Stakeholder & Program Support (10%)

Partner with Real Estate, Facilities, Finance, Procurement, Human Resources, Technology, Risk, Sustainability, Security, and regional teams to define business questions, reporting requirements, and priorities.
Coordinate cross-functional analytics and technology initiatives, including plans, milestones, dependencies, risks, deliverables, adoption, and performance measures.
Maintain productive relationships with service providers, technology vendors, consultants, and data partners; support continuous improvement and other analyses identified by leadership.

What are the requirements needed for this position?

Education

Bachelor’s degree in data analytics, business analytics, information systems, computer science, finance, real estate, business administration, engineering, or a related field.

Professional Experience

Five or more years of progressive experience in data analytics, business intelligence, data governance, technology, corporate real estate, finance, or a related discipline.
Experience developing complex analyses, dashboards, reports, data-quality processes, or technology-enabled solutions using information from multiple systems.

Knowledge and Skills

Advanced proficiency in Microsoft Excel, including complex formulas, PivotTables, Power Query, data modeling, scenario analysis, charts, and large-dataset manipulation.
Experience developing dashboards and visualizations using Power BI, Tableau, or a comparable business-intelligence platform.
Understanding of data governance, data quality, master data, business definitions, controls, validation, and ownership.
Professional experience using artificial intelligence or generative AI tools and an understanding of responsible-use considerations.
Strong analytical, organizational, project-management, problem-solving, written, verbal, presentation, and executive-communication skills.
Ability to translate technical or analytical findings into clear business recommendations, manage multiple priorities independently, and collaborate across functions and organizational levels.

What other skills/experience would be helpful to have?

Masters degree in a relevant field.

Professional Experience

Experience supporting a geographically dispersed corporate real estate portfolio or working within a Fortune 500 company.
Knowledge of portfolio strategy, transactions, lease administration, occupancy planning, facilities management, capital projects, workplace experience, sustainability, financial modeling, forecasting, benchmarking, and scenario planning.
Experience with integrated workplace management systems, lease-administration platforms, facility-management systems, occupancy technologies, or corporate real estate databases.
Experience working with outsourced service providers, technology vendors, consultants, and cross-functional global teams.

Knowledge and Skills

Working knowledge of SQL, Python, DAX, data warehouses, cloud platforms, application programming interfaces, or data-integration tools.
Experience with Microsoft Power Platform, including Power BI, Power Automate, Power Apps, or Copilot.
Experience implementing AI-enabled workflows, large language models, intelligent automation, or predictive analytics.
Intermediate or advanced Microsoft PowerPoint skills and strong data-visualization and storytelling capabilities.
Relevant certification in analytics, data governance, artificial intelligence, project management, Power BI, or commercial real estate.

#AssurantProudMS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Automotive National Training Consultant

Wed, 07 Oct 2026 07:00:00 GMT

This Automotive National Training Consultant is responsible for delivery of fee-based training to clients and prospective clients that drives production and promotes the Assurant brand.

What will be my duties and responsibilities in this job?

Conduct fee-based training to drive sales and improve overall dealership performance in existing accounts and to demonstrate Assurant capabilities in prospective accounts.
Prospect and acquire new dealership accounts (training or product).
Ensure timeliness, accuracy, and communication about all required reporting.
Develop and maintain relationships with dealers and executive managers with whom you have conducted training and participate in industry exposure activities.
Conduct F&I Professional’s and Master’s Class in Assurant office as needed.
Provide leadership with creative feedback and innovative ideas as they pertain to training content development and implementation.

What are the requirements needed for this position?

Minimum 1 year of Service Department experience or retail sales experience in the automotive industry.
Minimum 2 years of experience in the field of sales, management and customer service required.

Knowledge and Skills:

Communication Ability: The ability to reach an agreement with one or more individuals on a course of action in relation to a defined goal or problem.
Client Relations: Having a strong concern for client satisfaction and loyalty and the willingness to take actions that promote it.
Analysis: Relating and comparing data from different sources, identifying issues, securing relevant information, and identifying relationships.
Impact and Rapport Building: The ability to meet people quickly and establish a trust relationship. Make a positive first impression and exhibit confidence.

Professional Presence:

Ability to project a professional, businesslike image in the classroom, including proper attire, language, body language and demeanor.
Can communicate complex scenarios in simple terms with students and senior level executives alike while also using professional industry language.
Must process social skills needed to participate in and host business meals and networking events.

What other skills/experience would be helpful to have?

Bachelor’s Degree in Business Administration, Management or related field.
5+ years retail automotive dealership management experience in service, sales, and/or F&I.
Extensive knowledge of retail automobile dealership operation required.
Current state licensing required for home state or the ability to obtain licensing.
Bi-lingual English - Spanish.
Preference will be given to candidates that reside in the Chicago, Atlanta, or Houston markets.

How much should I expect to travel?

80% Travel

#LI-Remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Financial Analyst

Wed, 07 Oct 2026 07:00:00 GMT

Overview of Position

We are seeking a high-impact Senior Financial Analyst to join our Business Finance team. In this role, you will help lead forecasting, budgeting, performance reporting, and strategic financial analysis that supports critical business decisions. You will partner closely with finance, accounting, and business leaders to deliver clear insights, improve performance visibility, and strengthen planning across the organization. This opportunity is ideal for a highly analytical, business-minded professional who enjoys solving complex problems, building decision-support tools, and influencing outcomes through thoughtful financial insight.

What will my duties and responsibilities be in this job?

Lead financial analysis and decision support for budgeting, forecasting, performance reporting, and business planning.
Prepare monthly and quarterly financial reviews, including executive-ready reports, dashboards, presentations and client level reporting.
Perform variance analysis across actuals, plan, and forecast for key financial statement lines and metrics across Renters Solutions products and clients.
Analyze financial and operational performance to identify drivers, trends, risks, and opportunities and translate findings into actionable recommendations.
Build and enhance financial models, scenarios, and business cases to support forecasting, strategic initiatives, and investment decisions.
Partner with finance, accounting, and business leaders to align assumptions, improve visibility, and support decision-making.
Support the annual budget, forecast updates, and ad hoc analysis, ensuring accuracy, timeliness, and clarity.
Maintain data integrity and reporting consistency while identifying opportunities to improve processes, tools, and analytical efficiency.

What are the requirements needed for this position?

Bachelor’s degree in Finance, Accounting, Business, or a related field.
Minimum of 5+ years of experience in financial analysis, FP&A, business finance, or a related analytical role.
Strong financial modeling, forecasting, budgeting, and variance analysis capabilities.
Demonstrated ability to turn high volume, complex financial and operational data into clear insights, recommendations, and business actions.
Experience preparing management reporting, dashboards, and presentations for senior leaders.
Advanced Excel skills and experience using financial systems, reporting tools, or business intelligence platforms.
Experience with Power BI, SQL or similar analytics and business intelligence tools.
Strong communication and business partnering skills, with the ability to influence and collaborate across cross-functional teams.
Ability to manage multiple priorities, work independently, and succeed in a fast-paced, evolving environment.

What other skills/experience would be helpful to have?

Advanced degree or professional certification such as CPA, CFA, or MBA.
Experience with ERP or planning systems.
Experience supporting strategic planning, investment analysis, or enterprise-wide business initiatives.
Background partnering directly with senior business leaders on performance management and decision support.
Experience using AI-enabled tools to improve analysis, reporting, forecasting, or workflow efficiency.
Thorough understanding of business issues and concepts related to insurance or financial services industry

#AsurantProudMS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

People Partner

Wed, 07 Oct 2026 07:00:00 GMT

Overview of Position

We are growing in Irving, Texas! Assurant is seeking a People Partner who will provide Human Resource support to managers and employees in designated segments in one of Assurant Lines of businesses (LOB) focusing on the employee experience, enabling business outcomes, and using data to help make solid business decisions.

In partnership with the People Business Partner, you will provide comprehensive and consistent coaching to employees and managers on performance and conduct/behavioral related challenges. This will include answering questions and listening to concerns about the workplace and jobs. The Partner will also work with the Business Partner to assist the LOB in identifying people and talent needs in the organization through the application of talent program and processes.

This role espouses the vision of the People Organization by:

Putting people first
Helping our employees realize their potential
Empowering our employees to do their best work
Embedding Diversity Equity and Inclusion in all that we do
Living The Assurant Commitments in all that we do

What will be my duties and responsibilities in this job?

Focus on the employee experience, provide proactive and reactive coaching and consultative human resources advice and services to all employees of Assurant in their designated business unit from intake to resolution.
Coaching and advice are centered around and leverages the core learnings of Success in Leading Employees (i.e., StAR/StAR-AR, GROW) as they counsel on Performance Development and Performance Improvement situations.
Build and maintain strong working relationships with Managers and with the People Business Partners for their client group.
Provide hiring & staffing assistance such as interviewing, assessing and selection to managers as needed. Including effective compensation management and development of job descriptions for needed positions.
Partner with managers in client group in their efforts around Employee Engagement that could include action planning, team meetings and follow-up to ensure closure on plans.
Provide performance coaching and advice which may include participation in meetings with employees and managers.
Provide advice on policy interpretation with the focus on advising managers to always use their judgment and discretion. The Partner will leverage the Success in Leading Employees information in their interactions with managers and promote the use of this information to the Managers.
Provide education and training to managers as needed in areas such as FMLA, Union Avoidance, Wage and Hour, Accommodations etc. Collaboratively makes decisions about training needed by consulting with managers, Legal and/or People Business Partner.
Performs consultation responsibilities to assist managers & leaders in the termination process whether a reduction in force or a voluntary or involuntary termination including participating in any termination meeting with employees.
Facilitates the end-to-end process of the reduction in force in consultation with the People Business Partner and Business leadership. This will include the assessment of talent, notification to impacted associates and continued support to those employees after notification.
Performs more routine inquiries, research or investigation into issues raised by employees, managers, or other sources.
Participates in additional projects as identified by the People Organization leadership.
Utilize multiple tools (Workday, Peakon, ERIN, etc.) to mine data for their client groups and use the analytics to drive performance in the organization.
Recommend updates and suggestions to the content in the Knowledge Base and in the analytics that will improve the content available to them and to the managers.
Develop and maintain relationships with members of the People Experience Center team to expedite and ensure that employee and manager concerns or requests which have been escalated are responded to in a timely, consistent, and accurate manner as well as documented appropriately.

What are the requirements needed for this position?

Bachelor’s degree in a related area
A minimum of 2 years of experience in a Human Resource professional role.
Experience must include coaching and advising all levels of employees in areas such as performance, organizational change, employee engagement, working relationships.
Knowledge of employment law at the federal and state level (FMLA, ADA, FLSA, Title VII, EEO and other applicable employment related laws)

What other skills/experience would be helpful to have?

Extensive analytical and problem-solving skills desired.
Certification as PHR, SPHR or SHRM CP or SCP preferred.
Experience in handling employee related investigations and writing report summaries.
Minimum of 1 year HR support for a workforce of a minimum of 250 employees.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Buyer

Wed, 07 Oct 2026 07:00:00 GMT

The Buyer negotiates the purchase of equipment, supplies and services within authorized limits. The Buyer processes purchase requisitions and purchase orders using system software and leads customer focused special projects. The Buyer must also be familiar with purchasing contract terms, RFP process and bid analysis.

Key Responsibilities:

Process and manage purchase orders, requisitions, and receiving transactions in support of business operations.
Resolve purchase order, receipt, invoice, credit, and inventory discrepancies through coordination with internal stakeholders and suppliers.
Manage RMA processing and reconciliation activities within Oracle to ensure accurate order and inventory records.
Maintain and distribute open order, backorder, and operational reports to support inventory planning, business performance, and customer commitments.
Partner with Order Management, Customer Service, Accounts Payable, Logistics, and suppliers to resolve escalations and support daily operations.
Support inbound inventory transactions, device order processing, and fulfillment activities.
Execute expedited and standard purchase order requests in accordance with established service-level expectations.
Provide operational support during periods of increased demand, business-critical events, and emergency procurement situations, including limited after-hours support when required.
Contribute to continuous improvement initiatives that enhance procurement efficiency, inventory accuracy, reporting, and customer satisfaction.
Remote support process for PO’s to be created and placed over the weekend on an emergency basis
Staffed for normal weekly/monthly cyclicality (daily orders from DC90 and Apple into inventory)
Expedite PO placement within 1 hour
Standard PO placement within 6 hours

Basic Qualifications:

Bachelor degree in Business or Finance
Minimum of 3 years buying and procurement related experience
Advanced proficiency in Microsoft Excel, reporting, and data analysis.
Strong attention to detail with the ability to reconcile purchase orders, receipts, invoices, credits, and inventory transactions.
Ability to collaborate effectively with Procurement, Operations, Customer Service, Accounts Payable, Order Management, Logistics, and external suppliers.
Experience investigating and resolving transactional discrepancies within ERP systems.
Ability to support critical business operations that may require urgent response and expedited procurement activities.

Other Requirements:

Ability to positively adjust to changing daily demands and work volumes required.
Effective verbal and written skills with mid to upper-level management required.
Above-average telephone and interpersonal skills required.
Above-average judgment, initiative, problem solving, collaboration and teamwork skills required.
Ability to conduct Request for Proposal (RFP) projects.
Knowledge of Microsoft Word, Microsoft Excel.
Knowledge of purchasing terms, concepts, processes and procedures.
Oracle/MyBuy system experience

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Home Warranty Customer Care Specialist

Wed, 07 Oct 2026 07:00:00 GMT

Lugar de trabajo: Retiro, CABA. Presencial

Queres sumarte a un equipo en pleno crecimiento? 💥 En Assurant nos encontramos en búsqueda de Home Warranty Customer Care Specialist.

Es responsable de brindar atención dedicada tanto a propietarios como a agentes inmobiliarios que adquieren nuestros servicios de garantía para el hogar.

Este rol implica gestionar reclamos de principio a fin, atendiendo llamadas entrantes, documentando y realizando el seguimiento de los casos en los sistemas internos, y coordinando las acciones de seguimiento necesarias para garantizar una resolución en tiempo y forma.

El/la especialista se enfoca en brindar una experiencia de atención al cliente de alta calidad , asegurando que cada solicitud de servicio sea gestionada de manera eficiente, precisa y de acuerdo con los estándares de la compañía.

Responsabilidades:

- Atender llamadas entrantes y salientes en Estados Unidos en un ambiente de Call Center.

- Asistir a nuestros clientes respondiendo consultas sobre coberturas, pagos y diversos procesos administrativos

- Mantener actualizada la información en el sistema.

- Resolver las consultas de los clientes o derivarlos a otras áreas cuando sea necesario para brindar un excelente servicio.

- Mantener la relación con nuestros clientes brindándoles un servicio de calidad.

Qué podés esperar de esta oportunidad:

🏆Trabajar en un ambiente multicultural interactuando con personas de diferentes países.

🏆Poner en práctica tu inglés.

🏆Trabajar en una empresa reconocida hace más de 10 años como Great Place to Work.

Para postularse a esta posición se requiere:

✅ Nivel de inglés avanzado. (Excluyente)

✅Graduados de la escuela secundaria y/o estudiantes de los primeros años de carreras universitarias o tecnicaturas.

✅ Experiencia de 1 año en puestos de atención al cliente es un plus.

✅ Esquema de Trabajo: Presencial en nuestras oficinas de Retiro
✅Es necesario tener disponibilidad para trabajar durante los feriados nacionales y fines de semana.

Nuestros beneficios:

✔Montos mensuales en delivery

✔ Descuento en gimnasio 💪

✔Día libre en tu cumpleaños😎

✔ 2 Mañanas / tardes libres por año

✔Acceso gratuito a Udemy Learning

✔Reembolsos en clases de inglés

✔Te reembolsamos una parte de la cuota de la universidad en carreras relacionadas

✔ Gastos Home Office de cubiertos mensualmente

✔Descuentos en productos de consumo masivo

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Pricing Analyst

Wed, 07 Oct 2026 07:00:00 GMT

The Senior Pricing Analyst supports pricing decisions across device and product protection programs by combining internal performance data, market intelligence, customer response data, and financial inputs. This role evaluates how price, product configuration, channel, customer behavior, competitive position, and market conditions influence program performance and turns complex analysis into practical recommendations.

You will build analytical models, design and evaluate structured business tests, develop forecasts and scenarios, and help establish repeatable processes for measuring pricing outcomes. Success requires strong quantitative skills, commercial judgment, curiosity, and the ability to communicate clearly with both technical and nontechnical stakeholders.

What will be my duties and responsibilities in this job?

Analyze performance across products, price bands, plan types, clients, markets, channels, and customer groups, including relationships among price, sales volume, attachment or conversion, revenue, margin, and loss costs.
Identify pricing opportunities, performance gaps, and emerging risks, and develop forecasts, financial scenarios, and sensitivity analyses to estimate the business impact of pricing alternatives.
Build, validate, document, and maintain statistical models using methods such as regression, forecasting, segmentation, time-series analysis, and other appropriate quantitative techniques.
Design and evaluate structured pricing tests with defined hypotheses, comparison groups, success measures, sample requirements, decision criteria, and business guardrails.
Assess whether observed results are statistically reliable and commercially meaningful while accounting for seasonality, promotions, product mix, channel mix, competitor activity, and market conditions.
Incorporate competitor pricing, product structure, protection-plan coverage, promotional activity, and market changes into pricing analysis and recommendations.
Partner across Product, Account Management, Finance, Actuarial, Data Science, Engineering, Operations, Legal, Compliance, and client-facing teams to implement and measure pricing decisions.
Maintain traceable documentation for data sources, model versions, analytical assumptions, test designs, approvals, pricing changes, and outcomes, while supporting continuous improvement in pricing processes and data quality.
Create dashboards, reports, and executive-ready materials that communicate performance, opportunities, risks, financial impact, assumptions, confidence levels, and recommended actions.

What are the requirements needed for this position?

Bachelor's degree in economics, statistics, mathematics, data science, finance, business analytics, operations research, engineering, or a related quantitative field, or equivalent relevant professional background where permitted by company policy.
A minimum of 3 years in pricing analytics, revenue management, financial analysis, business analytics, marketing analytics, customer analytics, applied statistics, or a related quantitative role.
Demonstrated ability to analyze transactional, sales, product, pricing, customer, or program performance data and work with large datasets from multiple sources.
Proven track record of developing analytical models and translating quantitative findings into clear business recommendations.
Strong knowledge of statistical analysis, including regression, hypothesis testing, confidence intervals, sampling, and model evaluation.
Background in designing or evaluating controlled tests, comparison groups, pilot programs, or phased business changes.
Proficiency in forecasting, scenario modeling, sensitivity analysis, and financial impact assessment.
Familiarity with SQL and at least one analytical programming language, preferably Python or R, along with advanced Excel capabilities.
Proficiency with data visualization and business intelligence tools such as Power BI.

What other skills/experience would be helpful to have?

Master's degree in economics, statistics, data science, business analytics, operations research, finance, or a related quantitative discipline.
Prior experience in retail, e-commerce, insurance, warranties, protection plans, subscription products, telecommunications, or another transaction-intensive business.
Analyzing attachment rates, conversion rates, product demand, customer purchasing behavior, or promotional performance.
Experimental design, causal inference, quasi-experimental methods, advanced econometrics, optimization models, or decision-support tools.
Experience with cloud data platforms, data warehouses, Databricks, or similar analytical environments.
Familiarity with model governance, analytical controls, audit trails, and responsible use of customer- or segment-level data.
Former experience partnering with client, merchant, account, or product teams to implement and measure pricing changes.

Why This Role

This role offers broad exposure to pricing, customer behavior, financial performance, and competitive dynamics across U.S. and international markets. You will have the opportunity to shape pricing recommendations, improve how pricing tests are designed and measured, and influence decisions that affect revenue, margin, and program profitability while collaborating with a wide range of business and technical partners.

Location and Travel

Work arrangement: 100% virtual
Geographic scope: Global, with responsibility across the United States and international markets.
Travel: Up to 5%.
People management: No direct reports; may coordinate analytical workstreams and cross-functional contributors.

#LI-Remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Wireless Technician

Wed, 07 Oct 2026 07:00:00 GMT

As a Wireless Technician, you will inspect, refurbish, test, program, tune, troubleshoot and repair complex radio frequency electro-mechanical devices such as mobile phones. You will work from complex schematics and diagrams, and utilize Multi-meters, Oscilloscopes, RF Signal Generators, Spectrum Analyzers and Communication Test Sets to troubleshoot faults to the component level. A successful Wireless Technician II has demonstrated a higher level of skill than the Wireless Technician I and will typically handle the more complex and difficult tasks as needed.

Additionally, you will work independently at your station but will also have the opportunity to work in a friendly, team-oriented environment. This is a production environment with productivity requirements and quality standards. If you enjoy working with your hands and want to work with the latest in wireless technology, this may be the perfect career opportunity for you!

This is an onsite role in our Mt Juliet TN facility with a schedule of Monday - Friday, 7.30AM - 4PM.

What will be my duties and responsibilities in this job?

Conduct root case failure analysis and troubleshooting on suspected defective equipment
Perform repetitive electromechanical assembly using hand and electric tools
Must be able to perform component level and board repairs
Identify and report root cause deficiencies
Identify and report routine process deficiencies
Test, repair and program equipment
Perform soldering and de-soldering using handheld soldering equipment
Work with care and urgency in order to meet production goals
Participate in continuous improvement and team building activities
Refer to and follow Standard Operating Procedures to perform the job duties
Physically move material as needed
Perform other duties as assigned

What are the requirements needed for this position?

High school diploma or GED
2+ years skill-related experience such as working with components, testing requirements and/or assembly of small electronics
Demonstrate a high-level of proficiency with soldering and de-soldering
Basic computer skills and the ability to enter data on multiple screens
Strong communication skills in English
Strong attention to detail
Ability to handle multiple priorities simultaneously
Ability to work independently and in a team environment
Ability to interact effectively and positively with all levels of company personnel

What other skills/experience would be helpful to have?

Associates degree in electronics or technical degree in a related field
1+ years of previous experience working in a manufacturing environment
Knowledgeable in analog, digital and RF disciplines

What are the working conditions and physical requirements of this job?

Must be able to lift and/or move up to 30 pounds
Must be able to work overtime and on Saturdays as needed

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Operations Ssr Analyst

Tue, 06 Oct 2026 07:00:00 GMT

Ssr Operations Analyst | Automation & Process Improvement

Buscamos un/a Ssr Operations Analyst en Colombia para impulsar la eficiencia y transformación de nuestras operaciones mediante automatización, análisis de datos y mejora continua .

Tu impacto

Implementar y optimizar automatizaciones de procesos .
Identificar oportunidades para reducir tareas manuales, errores e ineficiencias.
Analizar KPIs, reportes y dashboards para generar insights.
Resolver incidencias mediante análisis de causa raíz.
Participar en proyectos de mejora continua y transformación operativa .
Colaborar con equipos regionales y multidisciplinarios.

Lo que buscamos

Profesional en Ingeniería Industrial, Sistemas, Informática, Administración o carreras afines .
2 a 4 años de experiencia en Operaciones, Automatización, Mejora Continua o Data Analytics.
Conocimientos en RPA, Power Automate/Power Platform
SQL, Python, APIs o integraciones son un plus.

Lo que ofrecemos

Modalidad: [Híbrida].
Exposición regional: Colombia, Perú y Chile .
Participación en proyectos de automatización y transformación .
Aprendizaje y desarrollo profesional.

Si te apasiona convertir procesos manuales en soluciones más inteligentes, eficientes y escalables, queremos conocerte.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Customer Service Associate (Portuguese Speaker)

Tue, 06 Oct 2026 07:00:00 GMT

Customer Service Associate (Portuguese Speaker)

Amsterdam | Hybrid Working – 2 days office, 3 days home
Fixed-Term Contract – 7 Months

Help customers get back to what matters most.

Do you enjoy helping people, solving problems, and delivering excellent customer experiences? Are you looking for a role that offers flexibility, career development, and the opportunity to work with one of Portugal's leading telecom brands?

We're looking for Portuguese-speaking Customer Service Claims Associates to join our growing Claims team in Amsterdam. Every day, you'll help customers when their mobile phone or connected device has been lost, stolen, or damaged, guiding them through the claims process and making a real difference when they need support most.

You'll support customers with insurance claims for mobile phones and other connected devices, ensuring a smooth and positive claims experience.

No previous claims experience? No problem. We'll provide comprehensive training and ongoing support to help you succeed from day one.

Why Join Assurant?

We're proud to create an environment where people can thrive both professionally and personally.

Enjoy the Best of Both Worlds

Following your initial training period, you'll move into our hybrid working model, allowing you to work from home 3 days per week while staying connected with your team in the office 2 days per week. We provide the support, tools, and allowances you need to be successful both at home and in the workplace.

What You'll Enjoy

Monthly wellbeing allowance to support your physical and mental wellbeing
Performance Bonus Plan
Flexible hybrid working after training – enjoy the flexibility of working from home 3 days per week , with 2 days in our Amsterdam office
Home working allowance and travel allowance
28 days' holiday plus public holidays , with opportunities to earn additional leave
Employee Assistance Programme offering professional support for health, family, and financial matters
Premium-free pension plan
Birthday allowance
Comprehensive training programme to help you build confidence and expertise
Access to Udemy and ongoing career development opportunities , including pathways to specialist, quality, training, team leader, or operational support roles

What You'll Be Doing

As part of our European Claims team, you'll:

Assess and process insurance claims for lost, stolen, or damaged devices
Support customers throughout the claims journey with empathy and professionalism
Investigate claim information and make fair, evidence-based claim decisions
Handle inbound customer calls and respond to customer enquiries
Complete policy administration activities and maintain accurate customer records
Communicate with customers via phone, email, and internal systems
Ensure claims are handled efficiently and in line with company guidelines
Work collaboratively with colleagues to deliver an excellent customer experience

What We're Looking For

We're more interested in your attitude and customer-focused mindset than specific industry experience.

You'll Bring

Fluent Portuguese language skills (written and spoken)
Strong communication and listening skills
A genuine desire to help customers
Good attention to detail and problem-solving abilities
Basic computer skills and confidence using multiple systems
The ability to work independently and as part of a team
A customer-focused and positive approach to work

Apply today and start your next career journey with Assurant.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Solutions Architect (Ai)

Tue, 06 Oct 2026 07:00:00 GMT

Lead the Future of AI-Driven Architecture and Technology Delivery

At Assurant, we're transforming how technology solutions are designed, developed, and delivered through Artificial Intelligence, automation, and cloud-native architectures. We're seeking a Senior Solution Architect (AI) who is passionate about leveraging AI to accelerate the process of Solution Architecture design to deliver AI-centered solutions that enable software delivery, modernize enterprise technology platforms, and create innovative solutions that drive business outcomes.

This is a unique opportunity to influence enterprise-wide architecture strategy while designing AI-powered delivery pipelines, cloud solutions, and automation frameworks that enable teams to move faster and deliver greater value.

What You'll Do

As a Senior Solutions Architect (AI), you will serve as a technology leader and trusted advisor, partnering with business and technology teams to architect scalable, secure, and AI-enabled solutions.

Design AI-Powered Solutions

Translate complex business requirements into scalable technology architectures.
Design AI-driven software delivery pipelines, automation frameworks, and cloud-native solutions.
Create architecture standards, reusable patterns, and AI-enabled tooling that accelerate development velocity.
Develop and implement automated architecture validation, governance, and compliance capabilities using tools such as Claude Code, GitHub Copilot, GitHub CLI, and similar AI technologies.
Design modern infrastructure platforms utilizing Infrastructure as Code (IaC), automation, and cloud technologies.

Drive Technology Leadership

Lead technical design efforts from concept through implementation.
Champion AI adoption across architecture and engineering teams.
Guide teams in applying architecture standards, automation practices, and cloud best practices.
Support troubleshooting and technical problem-solving throughout the SDLC.
Collaborate with vendors, product teams, developers, and enterprise architects to ensure successful solution delivery.

Shape the Future of Enterprise Architecture

Act as a leader to create a new, highly automated AI-driven end-to-end Solution Architecture workflow
Research emerging AI, cloud, and automation technologies.
Develop proof-of-concepts and evaluate new tools and platforms.
Influence enterprise architecture strategy and long-term technology direction.
Create best practices, reference architectures, and reusable AI-driven delivery frameworks.

Mentor and Enable Teams

Coach architects and engineering teams on AI technologies and modern architecture practices.
Conduct architecture reviews and provide technical guidance.
Promote innovation through knowledge sharing and continuous learning.

What You'll Bring

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
7+ years of experience across multiple technology disciplines such as cloud computing, application development, databases, middleware, networking, security, and enterprise platforms.
3+ years of experience designing and implementing automated software solutions utilizing cloud or hybrid cloud technologies.
2+ years of hands-on experience with AI-assisted development tools such as Claude Code, GitHub Copilot, Codex, or similar technologies.
2+ years of experience designing and implementing CI/CD and DevOps automation pipelines.
Experience designing enterprise-scale cloud and application architectures.
Willingness to travel up to 15%.

Preferred Qualifications

We're particularly interested in candidates with experience in:

Experience and vision around automating the Solution Design process in Claude Code, Github Copilot, Codex or similar tools.
AI architecture, automation, and intelligent software delivery solutions.
Cloud platforms including Microsoft Azure and AWS.
Modern DevOps practices and CI/CD toolchains.
Infrastructure as Code technologies such as Terraform.
Azure Foundry, Microsoft Fabric, Salesforce, and enterprise SaaS ecosystems.
Security, authentication, authorization, and governance frameworks.
AI implementation considerations including:
Model selection and optimization
Token management
Agent-based architectures
MCP frameworks
AI governance and security
Agile product delivery methodologies.
Atlassian tools including Jira and Confluence.
Enterprise integration and distributed systems design.

Success in This Role

You are:

An innovative thinker who embraces AI-first problem solving.
A strategic architect who balances speed, cost, scalability, and business value.
A collaborative leader who influences without authority.
Passionate about automation and continuous improvement.
Comfortable navigating both technical and business discussions.
Excited to help shape the next generation of AI-driven software delivery.

Why Assurant?

At Assurant, you'll work alongside talented professionals who are redefining how technology supports business growth. You'll have the opportunity to drive innovation, influence architecture strategy, and leverage cutting-edge AI technologies while delivering meaningful impact at enterprise scale.

If you're ready to lead the evolution of AI-powered architecture and help build the future of technology delivery, we'd love to hear from you.

Apply today and help us accelerate the future through AI, automation, and innovative architecture.

#AssurantProudJR

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Business Intelligence Developer (Contract)

Tue, 06 Oct 2026 07:00:00 GMT

Assurant is seeking a temporary Business Intelligence Specialist to join our Atlanta Analytics team. The Business Intelligence Specialist drives standardization, automation and reusability of reporting solutions and analytical products to deliver consistent, actionable information and insights across the enterprise for business and functional support areas. Support the delivery of revenue growth, expense optimization, competitive advantage and drive data driven decision making, by increasing analytical maturity. Leverage existing tools to efficiently deliver or present the information to internal or external audience.

This is a temporary hybrid role base out of our Atlanta, GA office.

What will be my duties and responsibilities in this job?

Implement and optimize visualization, dashboarding, reporting, process and analytical solution through standardization and automation by leveraging tools and proven methodology while using storytelling to drive business thinking.

Implement and optimize visualization, dashboarding, reporting, process and analytical solution through standardization and automation by leveraging tools and proven methodology while using storytelling to drive business thinking.

Analyze existing solutions and optimize them based on latest best practices, tools, techniques and policies.

Implement scalable standardized reports and self-service solutions to reduce the overall amount on reports and time spent on creating and maintaining reports.

Test results and apply best practices on quality assurance.

Communicate effectively with stakeholders to understand requirements, to execute fast and to assure the right training and hand-over effort to the stakeholders.

Ensure that provided timelines and business needs are met.

Proactively identify and design optimization opportunities to add value through holistic & advanced business insights and leverage Data Analytic capabilities and products efficiently with appropriate controls.

Collect requirements from stakeholders and leverage knowledge of the key components and relationships of Assurant products, distribution channels, customer base, systems and data into solution designs for effective reporting.

Foster and sustain open communication with business users and stakeholders.

Provide training to stakeholders.

Maintain and enhance knowledge of the business operations and strategic imperatives of Assurant through the periodic review of business goals and operational and strategic plans.

Assist business customers by advising them on defining systems requirements.

Work closely with business units to provide direction in addressing business systems challenges and new opportunities.

Assist in requirements analysis and solution design for approved projects and change requests of the highest complexity.

Prepare and contribute toward the preparation of project and product vision documentation.

Ensure change management and quality assurance practices are understood, adhered to, and leveraged to enhance system health and quality.

Understand methodology, standards, policies and procedures and ensure that teams are complying with established standards.

Design/develop solutions to business and technical requirements.

Review quality requirements and establish or recommend appropriate measurement metrics.

Identify and document quality assurance activities, strategies and schedules.

Evaluate software products and internally developed solutions for consistency with best practices and standards.

Oversee staff technical support activities required for execution of overall test plans. Assist in the analysis of conditions and approved strategies that effectively minimize implementation risk and/or improve solutions’ reliability and performance.

Perform and/or direct and mentor defect correction while maintaining reporting solution’s integrity.

Evaluate outcomes, review findings and recommend strategies that improve long term quality and performance.

Lead, plan, and manage significant departmental, division, or enterprise projects in support of project objectives and deadlines.

Provide project management services, providing budget and resource allocation and forecasting, financial tracking of resources, hours, and expenditures for teams, department, or projects, as needed.

Implement systems development methodologies and enforce compliance throughout the project lifecycle.

Assist in the coordination of user efforts required for project implementation.

Communicate issues and progress to management and customers as needed. Provide management reporting of status and relevant issues related to projects, personnel, etc.

Coordinate work activities across Data Analytics, Data Services, information technology departments, business, functional areas, and project teams.

Function as the lead BI and data modeler on highly complex or sensitive development projects for the department, division, or enterprise.

Work closely with the internal and external business clients to develop technology solutions that provide Assurant with a competitive advantage.

Direct efforts to ensure supported BI environments, Reports, Dashboards and Data Models are stable and highly available, cost efficient, and at an appropriate level of technical maturity. Provide effective, flexible and secure BI solutions that support business strategy and operations.

Ensure all supported BI environments, Reports, Dashboards and Data Models are working accurately and as expected, that process and technology documentation is complete and accurate, and that appropriate disaster recovery procedures are developed and maintained for relevance.

Manage departmental resources and systems to ensure Service Level Agreements are met or exceeded. Ensure that a proper control structure and escalation path is in place and is being followed and monitored.

Enforce governance and provide stewardship for supported environments, reports, Dashboards and data models.

Perform proactive and as requested audits or reviews. Communicate issues and progress to management and customers as needed.

Provide rapid corrective response and action to resolve disruptive incidents.

Ensure the communication of incident status to appropriate management, staff and user personnel.

Ensure the documentation of incident occurrence and resolution in the appropriate repositories.

Identify and recommend strategies to minimize risk(s) of incident recurrence.

Consult, mentor and direct other staff personnel as required for effective incident resolution.

Oversee the resolution of complex technical development and support issues.

Coordinate the application of program enhancements (resolutions) with the applications and technical staff and follow through to ensure customer satisfaction and SLA compliance.

Collaborate with other IT departments/disciplines to ensure that changes to the BI, ETL and warehouse environments are instituted at an appropriate level of quality, cost, and architectural consistency.

What are the requirements needed for this position?

Bachelor’s degree in the fields of statistics, business, analytics, computer science or other related fields
4+ years of experience in a business analyst, data analyst or similar role
4+ years of experience in translating insights into recommendations and/or developing reports (KPI, Dashboards, etc.). Experienced in visualization techniques, Strong visual story telling with data, designing highly automated descriptive analytics/reporting solutions, building, integrating and managing databases, creating data models, especially within the PowerBI stack, understanding business needs and processes.
Experience with a broad range of best-in-class database tools/analytics/research approaches and/or concepts

4+ years of experience in SQL, PowerBI, Excel, SSRS and Tableau, Proficient in SharePoint, PowerApps, MSFlow, and/or SAS
Experience in customer journey or behavioral data analytics is highly desired.
Excellent oral and written communication skills
Mortgagee experience is desired.

What other skills/experience would be helpful to have?

Master’s degree in computer science, Analytics, Business, Economics, Accounting or a related field.

7+ years of experience in the fields of insurance, analytics and reporting

Experience analyzing data and making strong recommendations based on findings, prioritizing tasks with shifting deadlines and working on multiple projects simultaneously, while working independently with little guidance while still meeting objectives.

#AssurantProudJR

#LI-Hybrid

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Automotive F&I Account Specialist

Tue, 06 Oct 2026 07:00:00 GMT

The Automotive Account Specialist will be responsible for planning, organizing, and conducting activities associated with achieving performance standards for our clients in the automotive sector. will be responsible for planning, organizing, and conducting activities associated with achieving performance standards for our clients in the automotive sector.

What will be my duties and responsibilities in this job?

Perform all functions of an F&I Manager consistent with good business practices
Achieve performance standards set by the company, or as determined by leadership
Isolate and resolve discrepancies in client performance and process determined to be detrimental to the solicitation, sale and desired profit margins related to Assurant Dealer Services products
Organize, plan and conduct meetings with clients as required, promoting communication and fostering a positive business relationship
Facilitate training as required to ensure understanding of Assurant Dealer Services, products, policies and procedures with appropriate dealership personnel
Identify new opportunities for applicable Assurant Dealer Services products currently not offered by existing clients
Complete all reports for Home Office in a Timely Manner, including 2-day kickoff worksheets, Trip Reports and Post Assignment Evaluations
Complete and submit expenses during business travel (if applicable) and/or submit business expense receipts into the expense portal to the Home Office on a timely basis
Coordinate and Book all Airline Reservations, Hotel Reservations and Car Rental Reservations thru our Corporate Travel Department, in accordance with corporate guidelines, and complete in a consistent, timely manner
Complete any items as requested by Program Administrator, Director of Training and any other company employees
Manage expenses incurred within the then current Assurant Dealer Services expense guidelines

What are the requirements needed for this position?

A minimum of 3 years retail automotive dealership experience, specifically F&I
Extensive knowledge of retail automobile dealership operation
Current state licensing required for assigned territory or the ability to obtain licensing after training

What other skills/experience would be helpful to have?

Bachelor's Degree
Proven retail sales experience in the automotive industry a plus
At least two years of experience in the field of sales, management, and customer relations required
Strong sales skills
Excellent presentation and communication skills
Problem-solving and customer service skills
Computer skills - Word, Excel, PowerPoint, and Access required
Must be a team player as well as able to work independently
Complete and graduate from our 1-week FSM Training Class

What are the working conditions and physical requirements of this job?

This position requires extensive travel to client sites
Candidates must be open to relocation for advancement opportunities

How much should I expect to travel?

80% nationwide travel

Salary:

$108,000

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Mgr, International Supply Chain

Tue, 06 Oct 2026 07:00:00 GMT

Overview of Position

We are seeking an experienced and strategic Senior Manager, International Supply Chain to help strengthen and scale our international supply chain organization.

In this role, you will serve as a supply chain subject matter expert, partnering with regional operations and leadership to establish best-in-class processes, optimize third-party logistics and repair networks, support new business and operational implementations, and improve supplier performance and cost efficiency.

You will have broad exposure across our international operations and will work cross-functionally with Operations, Procurement, IT, Finance, Quality, and other stakeholders. The role is ideal for a supply chain leader who combines deep expertise in the wireless, mobility, or electronics industry with strong commercial, analytical, implementation, and vendor-management capabilities.

What makes us different?

• International impact: Help shape supply chain strategy and operational excellence across multiple regions and markets.

• High-visibility role: Partner directly with senior supply chain leadership and regional operations leaders on critical initiatives.

• Opportunity to build: Help establish scalable processes, governance models, tools, and best practices as the international supply chain organization continues to evolve.

• End-to-end exposure: Influence the complete supply chain ecosystem, including 3PLs, warehousing, transportation, repair operations, technology integrations, contracts, cost management, and performance.

• Data-driven environment: Use operational and financial insights to identify opportunities, solve complex supply chain challenges, and deliver measurable improvements in cost, quality, and service.

What will be my duties and responsibilities in this job?

• Lead third-party partner and contract management: Support strategic sourcing, negotiations, contract execution, and ongoing governance across 3PLs, carriers, warehousing providers, repair providers, and other supply chain partners. Establish and monitor SLAs and KPIs and drive accountability through regular performance reviews.

• Drive implementations and operational readiness: Lead or support end-to-end onboarding of new 3PLs, repair providers, distribution centers, new business operations, and supply chain technology integrations, including WMS and TMS solutions. Coordinate cross-functional project plans to ensure successful launches.

• Optimize supply chain costs: Identify and implement cost-reduction opportunities across transportation, warehousing, packaging, network design, and provider contracts. Support freight and third-party billing audits and total-cost-to-serve analysis.

• Improve operational performance: Monitor critical logistics and supply chain KPIs such as On-Time In-Full (OTIF), order cycle time, inventory accuracy, damage rates, repair performance, and cost per unit. Apply data-driven root-cause analysis to resolve performance gaps and operational bottlenecks.

• Build best-in-class practices across regions: Assess established operations, processes, contracts, and supplier-management practices; identify opportunities for improvement; support regional supply chain teams; and promote the sharing and standardization of successful practices across the international organization.

What are the requirements needed for this position?

• 10+ years of progressive supply chain, logistics, transportation, or related experience , with significant experience supporting the wireless, mobility, electronic devices, or consumer electronics industry .

• Demonstrated experience directly managing 3PL and repair/service provider networks , including vendor performance, SLAs, KPIs, escalations, and continuous improvement.

• Proven experience with complex contract negotiations, RFPs, strategic sourcing, and commercial governance , ideally including responsibility for significant transportation, logistics, or supply chain spend.

• Strong knowledge of supply chain technology, including ERP, Warehouse Management Systems (WMS), and Transportation Management Systems (TMS) . Experience with platforms such as SAP or Oracle is highly relevant.

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering , or a related discipline.

What other skills/experience would be helpful to have?

• Demonstrated experience leading large-scale supply chain implementations , including new 3PLs, repair partners, distribution operations, new business launches, or technology integrations.

• Strong financial and analytical skills, including cost modeling, total-cost-to-serve analysis, business case development, and demonstrated ability to deliver measurable cost savings.

• Experience with data visualization and business intelligence tools such as Power BI or Tableau , along with advanced Excel modeling and reporting capabilities.

• Strong operational excellence and continuous improvement capabilities. Lean Six Sigma, PMP, or similar certifications are considered a plus.

• Excellent stakeholder management, negotiation, and executive communication skills, with the ability to influence cross-functional and regional teams in an international operating environment.

What are the working conditions and physical requirements of this job?

General office demands.

This role will support international and regional supply chain operations and may require flexibility to collaborate across different time zones based on business and project needs.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Data Operations & Quality Analyst

Tue, 06 Oct 2026 07:00:00 GMT

Role Overview

The Associate Data Support Analyst will support day-to-day data operations, analysis, reporting, and data quality activities across key business initiatives. This role is responsible for locating and consolidating data, validating its completeness and accuracy, producing actionable reports, and helping drive data issues through resolution.

This is a hands-on role for an analytical and resourceful professional who can work independently, manage multiple priorities, and turn broadly defined requests into accurate, timely deliverables. The successful candidate will use artificial intelligence tools where appropriate to accelerate research and analysis, while carefully validating outputs and ensuring data quality.

Key Responsibilities

Perform day-to-day data analysis and deliver reports and insights for internal stakeholders and client-related requests.

Identify, locate, extract, and consolidate data from multiple sources, including situations where the required information is not immediately available.

Use artificial intelligence tools appropriately to support data research, consolidation, analysis, and reporting, while verifying the accuracy of all outputs.

Monitor and assess data quality, completeness, consistency, and accuracy across incoming data and existing reports.

Investigate data discrepancies, document findings, open tickets with the appropriate teams, and drive issues through completion.

Create, maintain, and validate recurring and ad hoc reports, dashboards, and business metrics.

Support established and emerging data initiatives, including Device IQ and Protection Index.

Manage multiple workstreams with strong attention to detail, ensuring that tasks and issues do not fall behind.

Communicate findings, progress, risks, and recommended actions clearly to business and technical stakeholders.

Document data sources, processes, assumptions, and analysis to support repeatability and knowledge sharing.

Required Qualifications

At least 2 years of experience in data analysis, business analysis in a technical environment, data operations, or a related role.

Experience extracting, analyzing, validating, and reporting data from multiple sources.

Working knowledge of SQL, Microsoft Excel, and Power BI or comparable reporting and visualization tools.

Demonstrated ability to investigate ambiguous requests, identify the data needed, and independently develop a practical solution.

Strong attention to detail and a disciplined approach to data quality and accuracy.

Ability to organize and manage multiple assignments, shifting priorities, and time-sensitive requests.

Effective written and verbal communication skills, with the ability to collaborate across business and technology teams.

Interest in and practical understanding of using artificial intelligence tools responsibly to improve productivity and analytical work.

Preferred Qualifications

Bachelor's degree in a technical, analytical, or business discipline, or equivalent professional experience.

Experience with data quality assurance, dashboard validation, issue management, or operational reporting.

Experience working with Salesforce, Oracle databases, APIs, web services, or ETL tools.

Exposure to Python, R, SQL Server Integration Services, or SQL Server Reporting Services.
Experience supporting internal customers or responding to time-sensitive business requests.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Data Analytics Manager - Insights

Tue, 06 Oct 2026 07:00:00 GMT

We are looking for a Data Analytics Manager – Insights to lead a team responsible for turning complex data into clear, actionable recommendations for senior leaders, internal business partners, and external client audiences. This is a hands-on leadership role for someone who can guide analysts, work directly in the data, shape ambiguous business questions, and deliver trusted insights that influence decisions.

What will be my duties and responsibilities in this job?

You will lead a small team of analysts whose work supports business performance, client relationships, operational strategy, and executive-level decision-making. You will balance people leadership, analytics delivery, stakeholder prioritization, and the continued modernization of the team’s reporting and insight capabilities.

Lead analytics delivery and decision support

Lead analytical projects end to end, including problem framing, project planning, data discovery, analysis, validation, insight development, and recommendation delivery.
Translate open-ended business questions from internal leaders and client-facing teams into a clear analytical approach, data plan, and measurable answer.
Use data to identify trends, root causes, risks, opportunities, and performance drivers across business operations, client portfolios, and strategic priorities.
Present complex findings to senior leaders and external client audiences in plain language, with a clear “so what,” recommended actions, and business implications.
Own the quality of what leaves the team, including accuracy, reconciliation, reproducibility, documentation, and consistency of every number shared with clients or executives.

Lead, coach, and develop the team

Lead, coach, and develop a team of analysts, setting clear goals, expectations, priorities, and standards for quality and delivery.
Provide regular feedback, conduct performance and development conversations, and help analysts grow their technical depth, business judgment, communication, and stakeholder impact.
Review analytical approaches, SQL, data models, dashboards, and recommendations to raise the level of the work, not just check completion.
Manage workload and capacity across competing priorities, assigning work based on business value, urgency, skills, and development opportunities.
Support hiring, onboarding, retention, and talent development across the broader Data Analytics organization.

Build scalable analytics practices, governance, and platforms

Drive standardization, automation, and reuse of recurring reporting, dashboards, semantic models, datasets, and analytical assets so the team spends more time on insight and less time on manual assembly.
Advance data modeling, metric definition, documentation, quality controls, and governance best practices across Power BI, Microsoft Fabric, and related analytics environments.
Partner with Data Engineering, IT, Security, business teams, and other analytics groups to ensure solutions are scalable, secure, well-documented, and production-ready.
Establish practical standards for data privacy, access controls, testing, release readiness, issue resolution, and responsible use of AI-assisted analytics tools.
Identify opportunities to modernize legacy reports, reduce duplication, improve performance, and increase adoption of trusted, governed self-service analytics.

Manage stakeholder intake and grow analytics impact

Own intake and prioritization for the team’s work, making tradeoffs visible and aligning requests to business value, urgency, capacity, and leadership priorities.
Proactively engage internal and client-facing teams to identify analytical needs before they arrive as requests and shape them into high-value use cases.
Stay current with trends in insurance, protection and support services, analytics, BI technology, Microsoft Fabric, and responsible AI adoption, bringing forward what is worth testing or scaling.

What will success look like in this role?

In your first 90 days

You understand the team, the business partners, the reporting portfolio, the data estate, and the highest-value decision points the team supports.
You have established a clear intake and prioritization rhythm, and stakeholders understand how decisions are made.
You are reviewing critical outputs for quality, clarity, and business relevance before they reach senior leaders or clients.

By six months

The quality and consistency of the team’s work has visibly improved through stronger review habits, reproducible analysis, better documentation, and clearer storytelling.
You have identified recurring reporting and manual processes that should be automated, consolidated, retired, or moved into governed self-service.
You are personally presenting insights and recommendations to senior leaders or client audiences and helping the team do the same with confidence.

By twelve months

Measurable time has shifted from manual reporting assembly into analysis, advisory work, and higher-value decision support.
The team’s Power BI and Fabric assets are more standardized, governed, better documented, and easier for stakeholders to trust and use.
At least one analyst has grown into materially more complex work through your coaching and development.
The team is engaged earlier in business decisions, helping shape the question rather than only responding after the request is fully defined.

What are the requirements needed for this position?

Bachelor’s degree in Business Analytics, Statistics, Economics, Applied Mathematics, Computer Science, Information Management, or a related quantitative field; equivalent work experience may be considered.
7+ years of experience in analytics, business intelligence, reporting, data management, research, or a related data-focused field.
2+ years of experience formally leading, supervising, or managing analysts, or equivalent experience leading analytical work through others.
Demonstrated ability to translate complex analysis into recommendations that influence business decisions.
Experience leading analytical projects from intake and scoping through delivery, presentation, adoption, and follow-up.
Experience managing competing stakeholder priorities, team capacity, timelines, quality standards, and delivery expectations.

Technical requirements

Advanced SQL skills, including complex joins, window functions, CTEs, performance tuning, data validation, and the ability to work directly with enterprise data warehouses.
Strong Power BI experience, including data modeling, star schema design, DAX, semantic model development, row-level security, report performance tuning, and governed self-service analytics.
Working knowledge of Microsoft Fabric, including Lakehouse/Warehouse concepts, Direct Lake, pipelines, notebooks, or comparable experience with modern cloud/lakehouse analytics platforms.
Strong understanding of data quality, data governance, metric consistency, documentation, access controls, and reporting reliability.
Advanced Excel skills and comfort using modern analytics, automation, and AI-assisted tools to improve productivity and documentation.

Communication and data storytelling

Excellent written, verbal, and interpersonal communication skills, with the ability to communicate effectively with technical teams, non-technical stakeholders, senior leaders, and client audiences.
Strong data storytelling skills, including the ability to simplify complex or ambiguous findings into clear messages, business implications, and recommended actions.
Executive presence and confidence presenting to, advising, and being challenged by senior leaders and external stakeholders.
Ability to build trust, influence decisions, manage tradeoffs, and keep stakeholders aligned when priorities shift.

What other skills/experience would be helpful to have?

Master’s degree in business, analytics, statistics, applied mathematics, operations research, economics, engineering, computer science, or a related quantitative field.
Experience in insurance, telecommunications, retail, warranty, service operations, client operations, or other data-rich operational environments.
Experience with Databricks, Apache Spark, Azure, Python, R, predictive modeling, time series forecasting, segmentation, cluster analysis, retention analysis, or exploratory analytics.
Experience modernizing legacy reporting, consolidating dashboards, defining KPI frameworks, improving semantic models, and increasing adoption of trusted analytics products.
Experience with Agile delivery, product ownership, portfolio prioritization, user acceptance testing, release management, or change management for analytics solutions.
Hands-on use of AI-assisted coding, documentation, or analytics tools to accelerate analysis, automate recurring work, or build internal tooling responsibly.
A track record of developing talent, leading through influence, and creating a culture of curiosity, accountability, inclusion, and continuous improvement.

#AssurantProudJR

#LI-Hybrid

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Principal Sourcing Manager - Enterprise & Supply Chain Services

Mon, 05 Oct 2026 07:00:00 GMT

The Principal Sourcing Manager serves as the on-site sourcing partner for the Nashville Device Care Center , working closely with Operations, Engineering, Logistics, and GREF to support effective and efficient sourcing outcomes. This role helps translate enterprise sourcing strategies into practical, site-level execution by providing structure, insight, and commercial guidance. The individual will need to collaborate with stakeholders to enhance visibility, streamline supplier engagement, and strengthen continuity of supply, while supporting cost efficiency and operational agility. A key focus is on evolving sourcing practices in a way that balances speed, flexibility, and governance enabling teams to operate effectively while benefiting from scalable, transparent sourcing approaches.

What You'll Do

On-Site Sourcing Partnership & Vendor Support

Act as the primary on-site sourcing partner for the Nashville DCC.
Build strong relationships with stakeholders and suppliers to support day-to-day needs and priorities.
Provide guidance on supplier considerations including capacity, performance, and risk.
Partner with teams to incorporate sourcing perspectives early in planning and decision-making.

End-to-End Sourcing Collaboration

Facilitate sourcing processes from requirements definition through implementation and transition to BAU.
Work cross-functionally with Operations, Engineering, Logistics, Facilities, Finance, Legal, and GREF to ensure aligned and seamless execution.
Support the implementation of contracts, catalogues, and purchasing frameworks that enable efficient and compliant buying.

Buying Practices & Enablement

Promote consistent and effective buying practices across the DCC.
Provide clarity, tools, and support to help teams make informed purchasing decisions.
Partner with stakeholders to simplify processes and encourage adoption of preferred sourcing channels.

Supplier Strategy & Value Realization

Collaborate with stakeholders to optimize the supplier landscape, improving resilience and operational simplicity.
Support delivery of cost efficiencies and productivity improvements aligned with enterprise priorities.
Balance immediate opportunities with longer-term enhancements to sourcing approaches.

Performance Insight & Continuous Improvement

Support supplier performance management and continuous improvement efforts.
Provide insights on spend, usage, and supplier trends to inform decision-making.
Act as a collaborative change partner, helping teams realize the benefits of structured sourcing while maintaining operational momentum.

Qualifications

Bachelor’s degree required (MBA/Master’s a plus).
8+ years’ experience in Strategic Sourcing / Procurement with end‑to‑end ownership (RFx through BAU).
Experience operating in fast‑paced operational, manufacturing, or logistics environments.
Strong capability across supplier performance management, continuity of supply, and vendor risk.
Proven delivery of cost optimization, supplier consolidation, and governed buying adoption. Solid commercial, financial, and contract acumen; able to influence cross‑functional stakeholders.

Why Assurant?  

People First – we prioritize employee well-being and development

Empowerment – we enable our people to do their best work

Benefits effective day one

401K Match – up to 6% dollar-for-dollar

The Company

Global Impact

Assurant Culture

Benefits & Rewards

Assurant is committed to providing a competitive rewards package that offers market-competitive benefits and resources designed to support physical, emotional, financial, and social wellbeing.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

UK E- Commerce Manager

Mon, 05 Oct 2026 07:00:00 GMT

UK eCommerce Manager

Location: Stoke-on-Trent, Staffordshire | Hybrid 2 days in the office, 3 days flexible from home

The Opportunity

As UK eCommerce Manager, you will shape and grow our online and retail sales of technology devices and services. With ownership of the customer journey and profit-and-loss performance, you will use commercial insight, data and cross-functional collaboration to create simple, effective experiences for our customers. This is an opportunity to influence strategy while staying close to day-to-day delivery in a flexible, supportive environment.

What You’ll Do

Grow sales and develop strategic channels: Develop and deliver strategies that increase sales, improve the customer experience and establish strong commercial relationships across MNO, retail, leasing, and other channels.
Turn insight into action: Use data and customer insight to guide decisions and optimise online and retail sales.
Collaborate across the business: Partner with marketing, sales, IT, operations and customer support to deliver a joined-up customer journey.
Manage commercial performance: Own budgets, forecasts, sales targets and profit-and-loss performance, and provide clear reporting on results.
Explore market opportunities: Keep up to date with customer needs, market trends and emerging technology to strengthen our proposition.
Lead digital marketing activity: Oversee channels including PPC, SEO, display, affiliates and email marketing, working with internal teams and partners as appropriate.
Support responsible growth: Ensure activity meets relevant legal, regulatory, ethical and internal requirements, including business, contract and commercial approvals.
Oversee day-to-day delivery: Manage eCommerce operations from end to end, identifying and resolving issues that affect customers or performance.
Communicate progress: Share regular, meaningful updates with senior stakeholders on key measures, progress, risks and opportunities.

What You’ll Bring

Essential: Demonstrable experience growing eCommerce or retail sales and establishing strong commercial relationships with mobile network operators (MNOs), retailers and leasing partners, ideally within used mobile devices, refurbished technology or consumer electronics.
Commercial awareness, including experience with budgets, forecasting, targets or profit-and-loss performance.
Confidence using data, web analytics and customer insight to make decisions and improve performance.
Practical experience of, and a strong understanding of cloud‑based multichannel e‑commerce sales platforms such as Rithum (ChannelAdvisor), together with working knowledge of content management systems and digital marketing practices such as SEO, SEM, PPC, affiliates or email marketing.
Ability to lead projects, manage competing priorities and work effectively with colleagues and partners across different functions.
Clear communication and the ability to explain performance, recommendations and risks to a range of audiences.
Comfort using Microsoft 365 tools and learning new systems.
A proactive, collaborative approach and sound judgement when working independently.
Experience in technology eCommerce, retail sales, contract negotiations or a regulated environment.

What We Offer

Hybrid/flexible work arrangements
Performance Bonus Scheme
A range of financial, wellbeing and social benefits
Internal Wellbeing Programme
Learning and Development opportunities

Our Values and Commitment to Inclusion

At Assurant, our values of Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide how we work. We welcome different perspectives, experiences and backgrounds because they help us innovate, support our clients and build a workplace where everyone can contribute and do their best work.

We are committed to an accessible and inclusive recruitment process. If you need any adjustments at any stage, please let us know and we’ll be happy to support you.

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Lead Accountant

Mon, 05 Oct 2026 07:00:00 GMT

Lead Accountant

Location Virtual

The Lead Accountant role will play a vital role within the Consolidations team. Duties and responsibilities will include, but not limited to, preparation and reconciliation of capital movements between entities, assisting with accounting for equity changes and equity pickups and eliminations, tracking intercompany loans, and reconciling intercompany transactions for select entities. The role will also assist with preparation of various journal entries, account reconciliations and analytical duties related to these responsibilities on a monthly and quarterly basis, as well as assist in process improvement efforts and automation of tasks where applicable.

Core Responsibilities

Equity:

- Record and reconcile cash and non-cash capital movements between parent and subsidiary legal entities.
- Assist with accounting for entity acquisitions, dissolutions, mergers, and transfers.
- Review monthly consolidated equity pickup and eliminations for accuracy.
- Record equity related clean-up entries as needed and prepare related account reconciliations.
- Assist in reconciling and troubleshooting the year-end close out process.

Intercompany:
- Track and reconcile intercompany loans.

- Prepare intercompany reconciliation for select entities, including domestic holding companies.

Review international intercompany recharge entries as needed.

- Assist in recording and reconciling royalty payments between domestic and international entities.

Prepare ad-hoc reports for internal management or assist with projects as business needs change.
Assist in SEC reporting schedule preparation and review of 10Q/10K as needed.

QUALIFICATIONS

Education

BA or BS in Accounting or Finance
Minimum of 5 years accounting experience, experience in Corporate or Consolidations environment a plus
Knowledge of U.S. GAAP
Experience with Oracle ERP a plus
Advanced skills in Microsoft Excel, Microsoft PowerBI a plus

Preferred Experience, Skills, and Knowledge

Excellent oral and written communication skills to effectively communicate with domestic and international teams.
Excellent analytical and organizational skills to meet reporting deadlines.
Results oriented and detail focused for accuracy in reporting.
Ability to work independently and within a team structure.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Manufacturing Operations Supervisor

Mon, 05 Oct 2026 07:00:00 GMT

As a Senior Manufacturing Operations Supervisor, you will lead a high-volume manufacturing and distribution operation with full accountability for operational performance, financial results, and team success. Acting as the business owner for your assigned area, you will drive productivity, quality, cost efficiency, employee engagement, and continuous improvement while ensuring exceptional execution across production, inventory, warehousing, and logistics functions.

This is a hands-on leadership role for a results-driven operational leader who thrives in fast-paced environments, develops high-performing teams, and consistently delivers measurable business outcomes.

This is an onsite role in our Mt Juliet TN facility.

What will be my duties and responsibilities in this job?

Own the performance of your assigned business unit, including operational results, productivity, quality, safety, employee engagement, and cost performance
Drive achievement of production goals through effective workforce planning, resource allocation, and workflow optimization
Manage key performance indicators including yield, cost-per-unit (CPU), throughput, revenue-impacting processes, and operational efficiency
Monitor operational dashboards and performance metrics to identify trends, solve problems, and drive corrective actions
Partner with site leadership to execute strategic initiatives, capacity planning, automation opportunities, and continuous improvement projects
Lead, coach, and develop a team of hourly associates and frontline leaders to achieve performance goals
Manage all people leadership activities, including hiring, onboarding, performance management, coaching, employee engagement, and corrective actions
Conduct regular one-on-one meetings focused on performance, development, and career growth
Maintain training compliance and workforce readiness through effective management of training and skill-development programs
Foster a positive, accountable, and high-performance culture
Champion Lean, continuous improvement, and operational excellence initiatives that improve productivity, quality, and cost performance
Partner closely with Engineering, Quality, Supply Chain, and Operations teams to optimize processes, resolve issues, and implement new products or workflows
Identify opportunities to reduce waste, improve efficiency, and enhance customer outcomes
Serve as a key liaison across departments, shifts, and stakeholders to ensure operational alignment and execution
Maintain a safe, compliant, and productive work environment by ensuring adherence to company policies, procedures, and regulatory requirements
Promote a safety-first culture and actively support risk reduction initiatives

What are the requirements needed for this position?

High School Diploma or GED required
3+ years of leadership experience in a fast-paced manufacturing, production, repair, distribution, or logistics environment
Experience supervising and developing hourly employees in a high-volume operation
Strong understanding of warehouse, inventory, shipping, receiving, and production processes
Demonstrated success driving operational performance, workforce productivity, and process improvements
Proficiency with Microsoft Office Suite, particularly Excel
Excellent communication, coaching, problem-solving, and relationship-building skills
Ability to manage multiple priorities in a dynamic, deadline-driven environment
Flexibility to support multiple shifts as business needs require

What other skills/experience would be helpful to have?

Associate's Degree or higher
Experience leading teams of 15+ employees in a manufacturing or distribution environment
Knowledge of Lean Manufacturing, Six Sigma, or other continuous improvement methodologies
Experience with operational reporting and performance management tools such as Tableau

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Content Production Specialist

Mon, 05 Oct 2026 07:00:00 GMT

Overview of Position

The is responsible for performing quality assurance (QA) on technical and support content related to consumer technology, including IoT devices, smartphones, computers, smart home products, and home appliances. Acting as the final validation point before publication, this role helps ensure customers receive accurate, relevant, and high-quality content.

This position is primarily focused on Spanish-language content QA and translation support, while also reviewing and publishing English-language content. The ideal candidate combines exceptional writing and proofreading skills with strong attention to detail and a genuine passion for technology.

Working within a global, fully remote team, this role offers the opportunity to influence the customer experience, identify content improvement opportunities, and stay current with emerging consumer technologies.

What makes us different?

Play a critical role in shaping the content experience delivered to premium customers.
Work with emerging consumer technologies, including IoT, smart home devices, smartphones, and computers.
Join a collaborative, multicultural, and fully remote global team.
Enjoy a high level of ownership and autonomy in managing content quality and publishing decisions.
Gain exposure to industry trends, new product launches, and evolving technology innovations.

What will be my duties and responsibilities in this job?

Perform quality assurance reviews of Spanish-language content and provide support for English-language content, including user manuals, troubleshooting articles, how-to guides, videos, and blog content.
Review content for accuracy, grammar, spelling, formatting, categorization, device associations, and adherence to established style and quality standards.
Support the translation process from English to Spanish by translating content or reviewing AI-generated translations to ensure quality and accuracy.
Approve, publish, or reject content within the Content Management System (CMS), providing clear and actionable feedback when revisions are required.
Identify content gaps, missing device coverage, and opportunities to improve content quality, completeness, and customer experience.
Stay informed on emerging technology trends, new product releases, and consumer devices to support content strategy and quality efforts.
Collaborate closely with content creators, curated content analysts, translators, and global QA peers.
Independently manage QA workflows and priorities while maintaining high standards of quality and timeliness.

What are the requirements needed for this position?

Fluent in both Spanish and English, with exceptional written and verbal communication skills.
Strong writing, editing, proofreading, and content quality assurance experience.
Exceptional attention to detail and a highly analytical mindset.
Demonstrated interest in technology, such as consumer electronics, IoT devices, smartphones, gaming, computers, applications, or emerging technologies.
Ability to work independently and effectively in a fully remote environment.
Strong collaboration skills and the ability to provide constructive feedback to cross-functional teams.
Experience prioritizing workloads and managing tasks with minimal supervision.

What other skills/experience would be helpful to have?

Experience in content QA, technical writing, copywriting, localization, translation, or technical support.
Experience working with Content Management Systems (CMS) or structured content workflows.
Exposure to device troubleshooting, knowledge base management, or technical documentation.
Familiarity with AI-assisted translation tools and content review processes.
Experience or strong personal interest in consumer technology, smart home products, smartphones, computers, gaming, or IoT devices.
Bachelor's degree preferred but not required with equivalent relevant experience.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Summer 2027 Intern: Manufactured Housing Product Analysis Intern

Mon, 05 Oct 2026 07:00:00 GMT

Manufactured Home Product Analyst Intern:

As a Manufactured Home Product Analyst Intern, you will support efforts to shape and improve the manufactured home insurance product. Working alongside experienced team members, you will gain exposure to the intersection of data, product strategy, and execution. You will help analyze product performance, identify trends and opportunities, conduct competitive analysis, and turn findings into clear insights, documentation, and recommendations.

This is a great opportunity for a curious and motivated student who enjoys working with data, asking thoughtful questions, and learning how products perform. Our team will teach you about the products and insurance industry. Successful interns will bring analytical ability, initiative, attention to detail, and a genuine interest in learning and contributing.

What You’ll Do

Assist with analyzing product performance, profitability, customer needs, and market trends to identify potential risks and opportunities.
Help turn data into clear reports, visualizations, and insights for team members and business partners.
Conduct competitive and market research to support product decisions including development of state specific competitive analysis documentation of our top competitors.
Identify risk management concerns, analyze client specific risk management items, and suggest corrective actions based on data analysis.
Gain exposure to product changes throughout the development lifecycle, including planning, quality assurance, regulatory filing, implementation, and post-launch analysis.
Collaborate with teams such as Product Management, Actuarial, Underwriting, Sales, and Technology.
Help identify opportunities to improve products, reporting, and team processes.
Participate in team meetings, ask questions, share ideas, and contribute to assigned projects.

Basic Qualifications

Currently pursuing a bachelor’s degree in Risk/Insurance, Finance, Business Administration, Marketing, Mathematics, Data Analytics, Economics, or a related field.
Interest in product analysis, business analysis, data analysis, market research, insurance, or product development.
Familiarity with Microsoft Office, particularly Excel (pivot tables, lookups, data cleaning).
Strong analytical, problem-solving, organizational, and communication skills.
Attention to detail and the ability to manage multiple assignments.
A willingness to learn, ask questions, accept feedback, and collaborate with others.

Preferred Skills & Experience

Experience working with data through coursework, academic projects, student organizations, or a previous internship.
Familiarity with data visualization concepts or tools.
Exposure to SQL, Power BI, or similar data and reporting tools.
An interest in insurance products, customer behavior, or market trends.
Automation/AI exposure

Why Join This Team

Gain hands-on experience supporting products with meaningful opportunities for improvement and innovation.
Learn about the product lifecycle and how insurance products are developed, evaluated, and enhanced.
Build practical skills in data analysis, market research, business documentation, and cross-functional collaboration.
Work with a supportive and flexible team that values questions, new perspectives, and professional development.
Receive guidance and mentorship from experienced product professionals.
Explore potential career paths in product analysis, product management, business analysis, and related fields.

Hybrid Opportunity: 2 days per week in office

Paid Internship: $25/hour

Start Date: 5/17/2027
End Date: 8/7/2027

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Manufacturing Operations Supervisor

Mon, 05 Oct 2026 07:00:00 GMT

As the Operations Supervisor you will be responsible for the employees in our facility, ensuring its effective operation by preparing work schedules, assigning tasks, coordinating the flow of work, and assigned projects, overseeing completion of work, and monitoring performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

This is an onsite role within our Lewisville TX facility with a schedule of Monday - Thursday, 1PM – 11PM.

What will be my duties and responsibilities in this job?

Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
Work with management to establish department and company goals, and rely on experience, judgment, and innovation to achieve them
Develop and implement process improvements, and coordinate new model introductions
Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area
Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with Mgr to review the peakon score and create action plans within the tool
Meet production operational standards by implementing production, productivity and quality standards
Work with the site leadership to assist in resolving problems and identifying process improvements
Meet production financial standards by controlling and minimizing production expenses
Monitor production performance and ensure all daily shift production reports are completed on time
Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching. These meetings need to be held at a minimum of once a month
Performs other duties as assigned

What are the requirements needed for this position?

HR Diploma or GED required
Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Prior experience in a warehouse, shipping, receiving or related environment required
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills
Ability to successfully interface with all levels of Company personnel as well as external personnel
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
May be required to work across multiple shifts

What other skills/experience would be helpful to have?

Understanding of Lean and Six Sigma methodologies

Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment

What are the working conditions and physical requirements of this job?

Position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone.
Employee is occasionally required to stand and walk, lift, carry and/or move up to 20 pounds.
Occasional bending, squatting, kneeling, reaching, twisting, exposure to changes in temperature, being near moving machinery, and office machinery
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Claims Examiner

Fri, 02 Oct 2026 07:00:00 GMT

Want to join a growing team? 💥 At Assurant, we are looking for a Shipping Insurance Claims Specialist to join our team.

The person in this position will be responsible for handling customer claims related to shipping insurance, providing support for packages shipped through carriers such as UPS, FedEx, USPS, and others.

This role involves managing claims from start to finish , maintaining clear and consistent communication with customers via phone, email, and live chat, following up on each case, and ensuring that all information and documentation are accurate and up to date.

We are looking for someone who is organized, self-motivated, and customer-focused, with the ability to manage multiple cases simultaneously while providing a high-quality customer experience .

Responsibilities:

Process and manage a high volume of claims, following each case from initial filing through resolution.
Maintain ongoing communication with customers regarding the status and progress of their claims.
File and follow up on claims with shipping carriers such as UPS and FedEx.
Respond to claims-related inquiries via email, live chat, and phone.
Assist customers with general inquiries and provide excellent customer service.
Manage and maintain organized documentation related to each case.
Keep customer and claims information accurate and up to date in the appropriate systems.

What You Can Expect from This Opportunity:

🏆 Work in a multicultural environment while interacting with customers in the United States.
🏆 Use and strengthen your English skills every day, both verbally and in writing.
🏆 Gain experience in end-to-end claims management and customer service.
🏆 Work for a company that has been recognized as a Great Place to Work for more than 10 years.

Requirements:

✅ Advanced English proficiency, both written and spoken. (Required)
✅ High school graduates and/or students in the early years of a university or technical degree program.
✅ Previous over the phone customer service experience. (Required)
✅ Ability to effectively handle challenging customer interactions.
✅ Excellent verbal and written communication skills, particularly via phone and email.
✅ Ability to multitask while maintaining a high level of organization and attention to detail.
✅ Proficiency in Microsoft Office, including Word, Excel, and Outlook.
✅ Strong computer and internet skills.
✅ Self-motivated, proactive, and problem-solving mindset.
✅ QuickBooks experience is a plus.
✅ Work arrangement: Hybrid

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Material Processor Lead - Exception (Nights)

Fri, 02 Oct 2026 07:00:00 GMT

This role is based at our Irving, TX location with a schedule of Monday-Thursday from 5:30 pm to 4:00 am

What will be my duties and responsibilities be in this job?

Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
Participate in daily stand-up meetings with Supervisor
Participate in internal and external customer or vendor meetings
Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
Work with other departments as needed to ensure proper workflow is achieved
Point of contact for employees for handling escalation issues
Work with Engineering to identify and resolve process issues
Ability to collaborate with other departments with their area of responsibility
Track and maintain daily attendance roster for Emergency Evacuation purposes
Participate with the 6S Audit team on monthly 6S audits
Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
Forklift certified if needed for area of responsibility
Perform on-the-job (OJT) refresher training and workstation assessment
Monitor inventory levels (WIP Aging) for specific area of responsibility
Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading
Compile and analyze data
Complete daily reports
Train and coach associates as needed

What are the requirements needed for this position?

High School Diploma or GED
1+ years of lead or supervisory experience in a manufacturing and/or warehouse environment

What other skills/experience would be helpful to have?

Prior leadership experience in manufacturing, logistics, operations, or another applicable environment is preferred
Ability to collaborate with other departments within their area of responsibility
Training environment experience
Forklift certified if needed for area of responsibility
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Customer Service Advisor - Crewe

Thu, 01 Oct 2026 07:00:00 GMT

Customer Service Advisor

Location: Crewe, Cheshire
Full time, 40 hours, including some weekends
Remote Working (After 8 to 16 weeks of on site training)
Salary: £26,624.00 per annum + benefits
Start date: 3 November 2026

Shift Pattern: Our contact centre is open 8.00 to 20.00 Monday to Friday, and 8.00 to 18.00 at weekends. You will work on a rota that includes both weekday and weekend shifts. Weekend shifts are worked from home once training is complete. Weekday shifts are on site.

Are you an active listener who has a passion for helping others?

Are you a problem solver who challenges the norm to inspire new ideas?

Have you ever thought about using these skills for customer service?

If so, Assurant could be the perfect place for you to start your new career!

Overview of Position

Helping people thrive in a connected world! As a member of our Contact Centre team, you’ll support some of our 8 million+ customers and represent some of the biggest brands in telecoms and finance.

We are looking for great listeners and communicators to help our customers protect what matters most, getting them back on their feet when their mobile phone or gadget gets lost, stolen, or damaged.

What makes us different?

Comprehensive training to prepare you for the role
Flexibility: with remote working is available once full training is completed, and performance targets are met
Balance is important - so we offer 21 days of annual leave plus bank holidays, which will increase in line with the length of service. You will also receive an additional cultural Heritage Day
We care about your well-being - we have an employee assistance program that helps you and your family with practical information and advice covering a wide range of topics affecting health, family, money matters, and work.
A multitude of benefits including discounts on retail and tech, health cash plans, bonus schemes, internal recognition, rewards, and incentives plus lots more!
Learning and Development opportunities including Udemy learning, internal one-to-one development, and growth platforms
Internal Wellbeing Programmes
We have an employee referral scheme, which rewards employees when referring friends and family to be part of our Assurant family
Free Onsite Parking

What are the requirements needed for this position?  

Excellent verbal, written, and listening skills
Basic computer skills, including data entry, website navigation, and other software
Experience working in a customer service environment.

At Assurant, we are passionate about Diversity, Equity & Inclusion. Diversity allows us to inspire creativity in the global marketplace, and we are huge believers in the strategic value of inclusion and how it can improve us as a business. Not just in performance, it also allows us to create growth opportunities, better aligns us with our clients, and enhances employee engagement. 

We can’t wait to review your application!

#LI-Onsite

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Territory Sales Representative

Thu, 01 Oct 2026 07:00:00 GMT

Territory Sales Representative

Argentina | Desarrollo de negocios y liderazgo comercial

Descripción general de la posición

Buscamos una persona que lidere el lanzamiento y crecimiento en Argentina de una nueva línea de negocio orientada al mercado de vehículos usados. El foco principal de la posición será comercial y de desarrollo de negocios, con participación activa en la adaptación de la propuesta de valor al mercado local. Esta es una oportunidad para transformar un modelo probado regionalmente en una operación relevante para Argentina, combinando visión estratégica, cercanía con el mercado y capacidad de ejecución.

Durante la etapa inicial, la persona seleccionada desarrollará las primeras cuentas, validará el modelo comercial y generará aprendizajes para definir la estrategia de crecimiento. A medida que el negocio avance, tendrá la oportunidad de diseñar y desarrollar una red comercial con alcance nacional. Reportará directamente al líder del negocio y colaborará con equipos de Producto, Operaciones, Legales, Recursos Humanos, Finanzas y referentes regionales.

¿Cuáles serán mis funciones y responsabilidades?

Impulsar la estrategia de lanzamiento, adquisición y crecimiento de clientes para la nueva línea de negocio en Argentina.
Identificar mercados y cuentas prioritarias, desarrollar relaciones con propietarios y tomadores de decisión, presentar la propuesta de valor y negociar acuerdos.
Construir y administrar el pipeline comercial mediante CRM, asegurando visibilidad sobre oportunidades, conversión, activación y crecimiento de cuentas.
Monitorear indicadores comerciales, de productividad y rentabilidad para promover un crecimiento sostenible.
Coordinar con equipos internos y regionales la adaptación del producto, los procesos, la tecnología y el modelo operativo al mercado argentino.
Recoger aprendizajes del mercado, anticipar oportunidades y proponer mejoras para fortalecer la experiencia de clientes y consumidores.

¿Cuáles son los requisitos necesarios para esta posición?

Un mínimo de 5 años de experiencia en ventas B2B, desarrollo de negocios, gestión de canales o funciones comerciales similares.
Experiencia comprobable en apertura y desarrollo de clientes, territorios, canales o líneas de negocio.
Experiencia en negociación con propietarios, socios comerciales o tomadores de decisión.
Experiencia en seguimiento de indicadores comerciales, forecast y uso de sistemas CRM.
Experiencia gestionando equipos comerciales o coordinando redes de distribuidores, representantes o socios de canal.

¿Qué otras habilidades o experiencia sería útil tener?

Experiencia en el sector automotriz, agencias, concesionarios, garantías extendidas, seguros, asistencia, servicios o aftermarket.
Conocimiento de modelos de venta consultiva y desarrollo de canales indirectos.
Capacidad para desenvolverse con autonomía en entornos dinámicos y de construcción.
Perfil comercial orientado a la apertura de oportunidades, con visión de negocio, organización y foco en resultados.
Habilidad para construir relaciones de largo plazo y colaborar con equipos multidisciplinarios y regionales.

¿Cuáles son las condiciones laborales y los requisitos físicos del puesto?

La posición combina actividades comerciales presenciales, visitas a clientes, reuniones virtuales y tareas administrativas generales. Se requiere movilidad propia.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sales Specialist

Thu, 01 Oct 2026 07:00:00 GMT

Title 

Sales Specialist

Overview of Position
Assurant is currently looking to hire Sales Specialists! Be a part of a hard-working team that likes to have fun while delivering outstanding world class service!  Support the organization’s extended warranty contract business by selling extended service contracts on major appliances and consumer electronics and resolving customer contract billing questions.

What makes us different?

Performance driven! This role is hourly wage + commission! The more you sell, the more you make!

Structured training offered

What will be my duties and responsibilities in this job?  

· Cultivate and develop customer relationships to identify and present sales opportunities to develop and maintain long-term customers.

· Work closely with customers and clients through inbound calls to create a positive, memorable call experience, while helping customers to protect everything that matters most.

· Apply sales tools and techniques to identify cross-sale opportunities and sell extended service contracts.

· Actively listen to customer’s needs and concerns to provide successful solutions to ensure the customer feels supported and valued.

· Resolve customer questions and provide resolutions to existing customer contracts and conduct file maintenance.

· Navigate multiple programs/software for information gathering, trouble shooting and transaction processing.

· Strive to meet and exceed department metrics and business goals.

· Adhere to all company policies and procedures.

· This position will be onsite at our Rapid City location but will have the option to work remotely after an agreed upon period.

 
What are the requirements needed for this position?  

· High school diploma or GED 

· 6 months previous customer service experience 

· Able to work 8-hour shift/40 hours a week/between the hours of 6:00 am mst - 6:00 pm mst.

· Sales Aptitude

· Strong work ethic

· Ability to adapt to change

· Positive attitude

· Excellent customer service skills

What are the working conditions and physical requirements of this job?   

General office demands  
 

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Desktop Support Engineer

Thu, 01 Oct 2026 07:00:00 GMT

Why work with Assurant?

Assurant redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands.

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.

Some of the benefits you'll get working at Assurant include:

International and Local mentoring programs
Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
Discounted Employee Share Purchase Program
Diversity panels and employee resource groups
10 weeks company paid parental leave including superannuation contributions while on unpaid leave
Development programs and support for higher education
Novated vehicle leasing
Volunteering leave to give back to the communities we serve

What's the role about?

This position is responsible for ensuring the stability, integrity, and efficient operation of the end-user computer systems and infrastructure that support core organisational functions, as well as to conduct/lead research on new and emerging technologies for practical application to business problem and strategic initiatives.

Some of the responsibilities include:

Manages several small to medium-scale projects and/or tasks of various complexities across the business.
Act as primary contact for end-users via phone, chat, email, and onsite support
Log, classify, and prioritise incidents/requests in ITSM tools (ServiceNow)
Troubleshoot common issues: Windows login, VPN, printing, Wi-Fi/Ethernet, browser, Microsoft 365 apps, OneDrive sync, and mobile devices.
Fulfill requests: password resets, software installs via endpoint management, hardware/peripheral setup.
Resolve escalated incidents and perform diagnostics for hardware, drivers, and application conflicts.
Manage endpoint tooling: Intune, Zscaler and Active Directory
Coordinate with Networking, Security, and Collaboration teams on VPN, SSO/MFA, identity (Azure AD), and conditional access.
Support site moves/outages: Experience with IT cabling (Cat-5, Cat-6 etc), patch panels, labelling and equipment mounting in the IT racks.
Complete periodic (e.g. daily, monthly & year-end) IT processes and procedures within the stipulated SLAs and KPIs.
Manage vendors and third-party providers with performance reviewed periodically.

Does this sound like you?

Degree or Tertiary Qualifications in Computer Systems Engineering, Computer Science or equivalent
A minimum of 3 years of experience in a Level 1/Level 2 support role
Previous experience/exposure to warehousing, transport or logistics environments highly advantageous
Experienced knowledge of Windows, Microsoft 365, Technology infrastructures in distributed / cloud configuration, broad network IP, relational databases and AD / LDAP directory understanding
Familiarity with on-premise and cloud infrastructure platforms including Microsoft Azure and Intune
Previous experience with ticketing systems such as ServiceNow highly advantageous
Required skills in the following areas: Infrastructure / Network / Server/ Industry Monitoring and Performance Testing Tools / Service Management Process, Proficient knowledge of Technology methodologies (life-cycle management, Agile, ITIL, Waterfall)
Azure Administrator Associate, Azure Network Engineer Associate, Windows Server Hybrid Administrator Associate, Azure Virtual Desktop Specialty, VMware Certified Professional (VCP) Certifications preferred
Ability to work on-site 5 days a week on rotating shifts between 7am-5pm
Team player, approachable and customer centric
Adaptable, with great time management skills

Interested? We've love to talk more...

Submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

If you need a reasonable accommodation or adjustment at any stage of the hiring process, please contact us. We are committed to ensuring an accessible and equitable experience for all candidates.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Material Processor Lead- Triage(Weekend)

Thu, 01 Oct 2026 07:00:00 GMT

This is an onsite role in our Irving, TX DCC with a schedule of Friday through Sunday 6 am to 6:30 pm.

What will be my duties and responsibilities in this job?

Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
Participate in daily stand-up meetings with Supervisor
Participate in internal and external customer or vendor meetings
Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
Work with other departments as needed to ensure proper workflow is achieved
Point of contact for employees for handling escalation issues
Work with Engineering to identify and resolve process issues
Track and maintain daily attendance roster for Emergency Evacuation purposes
Participate with the 6S Audit team on monthly 6S audits
Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
Perform on-the-job (OJT) refresher training and work station assessment
Monitor inventory levels (WIP Aging) for specific area of responsibility
Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed

What are the requirements needed for this position?

High School Diploma or GED
1+ years lead or supervisory experience in a manufacturing and/or warehouse environment

What other skills/experience would be helpful to have?

Prior leadership experience in manufacturing, logistics, operations, or another applicable environment is preferred
Ability to collaborate with other departments with their area of responsibility
Training environment experience
Forklift certified if needed for area of responsibility
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading

Environmental/ physical demands

Occasional: Bending, squatting, kneeling, reaching, twisting, exposure to changes in temperature, being near moving machinery, and office machinery.
This position requires incumbents to regularly sit at a desk and operate.
standard office equipment such as a computer and bar scanner
Employee is occasionally required to stand and walk, lift, carry and/or move up to 40 pounds
Specific vision abilities required by this job include close vision and the ability to adjust focus
Must be able to talk and hear

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

People Partner

Thu, 01 Oct 2026 07:00:00 GMT

The People Partner provides human resources support to managers and employees in designated segments in one or more Assurant Lines of businesses (LOB) Focusing on the employee experience, enabling business outcomes, and using data to help make solid business decisions.

The People Partner, in partnership with the People Business Partner, provides comprehensive and consistent coaching and counseling services to employees and managers on performance and conduct/behavioral related challenges; answering questions and listening to concerns about the workplace and jobs. The Partner will also work with the Business Partner to assist the LOB in identifying people and talent needs in the organization through the application of talent program and processes.

The People Partner may be involved in requests to investigate situations that may require investigation or have a sense of urgency to resolve. Those requests may come from employees, managers, Legal, the People Experience Center etc. In addition, the People Partner will proactively work with People Business Partners, managers & leaders in the People Experience center, providing insights and trends that impact the achievement of business results.

The feedback and coaching provided by the People Partner will model and reinforce the learnings of Success in Leading Employees to enable managers to leverage their discretion in judgment to determine the most appropriate course of action while continuing to focus on the employee experience. To this end he or she will promote The Assurant Way in their approach to policies, procedures, and practices to minimize risk to the company.

Creating and maintaining strong relationships will be critical to success as the People Partner will serve as a key resource to managers and People Business partners. In this capacity the People Partner may provide training to managers on topics that will enhance engagement or provide greater insights into management of people resources to support business objectives. Relationships with the other COE’s in the People Organization such as Talent Acquisition and the People Experience Center, will be vital to the success of this role

This role espouses the vision of the People Organization by:

· Putting people first

· Helping our employees realize their potential

· Empowering our employees to do their best work

· Embedding Diversity Equity and Inclusion in all that we do

Primary Job Responsibilities

1. The People Partner, focusing on the employee experience, provides proactive and reactive coaching and consultative human resources advice and services to all employees of Assurant in their designated business unit from intake to resolution. This coaching and advice is centered around and leverages the core learnings of Success in Leading Employees (i.e. StAR/StAR-AR, GROW) as they counsel on Performance Development and Performance Improvement situations. They will build and maintain strong working relationships with Managers and with the People Business Partners for their client group.

· Provides hiring & staffing assistance such as interviewing, assessing and selection to managers as needed. Including effective compensation management and development of job descriptions for needed positions.

· Works with managers in client group in their efforts around Employee Engagement that could include action planning, team meetings and follow-up to ensure closure on plans.

· Provides performance coaching and advice which may include participation in meetings with employees and managers.

· Provides advice on policy interpretation with the focus on advising managers to always use their judgment and discretion. The Partner will leverage the Success in Leading Employees information in their interactions with managers and promote the use of this information to the Managers.

· Provides education and training to managers as needed in areas such as FMLA, Union Avoidance, Wage and Hour, Accommodations etc. Collaboratively makes decisions about training needed by consulting with managers, Legal and/or People Business Partner.

· Performs consultation responsibilities to assist managers & leaders in the termination process whether a reduction in force or a voluntary or involuntary termination including participating in any termination meeting with employees.

· Facilitates the end-to-end process of the reduction in force in consultation with the People Business Partner and Business leadership. This will include the assessment of talent, notification to impacted associates and continued support to those employees after notification.

· Performs more routine inquiries, research or investigation into issues raised by employees, managers, or other sources.

· Participates in additional projects as identified by the People Organization leadership.

2. The People Partner leverages NeoCase/ ERIN, to document and manage the types of situations that come to them from managers and employees. The Partner will use multiple tools (Workday, Peakon, ERIN, etc.) to mine data for their client groups and use the analytics to drive performance in the organization. In addition, the Partner will recommend updates and suggestions to the content in the KnowledgeBase and in the analytics that will improve the content available to them and to the managers.

The People Partner will develop and maintain relationships with members of the People Experience Center team to expedite and ensure that employee and manager concerns or requestswhich have been escalatedare responded to in a timely, consistent, and accurate manner as well as documented appropriately

Required Experience, Skills, and Knowledge

Bachelor’s degree in a related area with 1 yrs. experience in an HR professional role or a minimum of 4 years’ experience in an HR professional role or managing people. Experience must include coaching and advising all levels of employees in areas such as performance, organizational change, employee engagement, working relationships.

Knowledge of employment law at the federal and state level (FMLA, ADA, FLSA, Title VII, EEO and other applicable employment related laws)

Preferred Experience, Skills, and Knowledge

Strong analytical and problem-solving skills desired.
Certification as PHR, SPHR or SHRM CP or SCP preferred
Experience in handling employee related investigations and writing report summaries
Minimum of 1 year HR support for a workforce of a minimum of 250 employees.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Material Processor Lead (Picking)

Thu, 01 Oct 2026 07:00:00 GMT

This is an onsite role in our Mt Juliet, TN facility with a schedule of Monday - Thursday, 5:00AM - 3:30PM.

What will be my duties and responsibilities be in this job?

Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
Participate in daily stand-up meetings with Supervisor
Participate in internal and external customer or vendor meetings
Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
Work with other departments as needed to ensure proper workflow is achieved
Point of contact for employees for handling escalation issues
Work with Engineering to identify and resolve process issues
Ability to collaborate with other departments with their area of responsibility
Track and maintain daily attendance roster for Emergency Evacuation purposes
Participate with the 5S Audit team on monthly 5S audits
Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
Forklift certified if needed for area of responsibility
Perform on-the-job (OJT) refresher training and workstation assessment
Monitor inventory levels (WIP Aging) for specific area of responsibility
Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading

What are the requirements needed for this position?

High school diploma or equivalent
Minimum of 2 year of previous light manufacturing experience or 1 year of previous Inspector experience
Proficient in manual processing and receiving, consistently meeting UPH expectations
Strong team player who will thrive in a fast-paced environment
Excellent time management and organizational skills
Attention to details

What other skills/experience would be helpful to have?

Prior leadership experience in manufacturing, logistics, operations, or another applicable environment
Database software- data entry software in existing programs
Spreadsheet software- Microsoft Excel- basic understanding and data entry into a preformed spreadsheet
Word processing- Microsoft Word- basic documents and reports

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Inventory Material Processor Lead (Nights)

Thu, 01 Oct 2026 07:00:00 GMT

This role is based at our Irving, TX location with a schedule of Monday-Thursday from 5:30 pm to 4:00 am.

What will be my duties and responsibilities be in this job?

Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
Participate in daily stand-up meetings with Supervisor
Participate in internal and external customer or vendor meetings
Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
Work with other departments as needed to ensure proper workflow is achieved
Point of contact for employees for handling escalation issues
Work with Engineering to identify and resolve process issues
Ability to collaborate with other departments with their area of responsibility
Track and maintain daily attendance roster for Emergency Evacuation purposes
Participate with the 6S Audit team on monthly 6S audits
Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
Forklift certified if needed for area of responsibility
Perform on-the-job (OJT) refresher training and workstation assessment
Monitor inventory levels (WIP Aging) for specific area of responsibility
Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading
Compile and analyze data
Complete daily reports
Train and coach associates as needed

What are the requirements needed for this position?

High School Diploma or GED
1+ years of lead or supervisory experience in a manufacturing and/or warehouse environment

What other skills/experience would be helpful to have?

Prior leadership experience in manufacturing, logistics, operations, or another applicable environment is preferred
Ability to collaborate with other departments within their area of responsibility
Training environment experience
Forklift certified if needed for area of responsibility
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Analista Operações Júnior (Gestão de Rede)

Wed, 30 Sep 2026 07:00:00 GMT

Sobre nós

A Gestauto, uma empresa Assurant, é líder e pioneira em Certificação com Garantia para automóveis seminovos e usados a combustão, elétricos, híbridos e motocicletas. A missão da empresa é oferecer tranquilidade e segurança a concessionárias e lojistas, bancos, e seus clientes finais por meio de um serviço transparente, ágil e personalizado, que vai além do convencional. Presente em mais de 3.700 pontos de vendas em todo o território nacional, já certificamos mais de 500 mil veículos, consolidando uma rede de confiança e qualidade.

Analista Operações Júnior (Gestão de Rede)

Local: Capão Raso - Curitiba

Modelo de atuação: 100% presencial

Principais atividades do cargo:

Prospectar, identificar e desenvolver parceiros estratégicos em todo o território nacional;
Realizar o credenciamento, homologação e manutenção de parceiros da rede;
Receber, conferir e direcionar documentação necessária para processos de cadastro e homologação;
Gerir e controlar a rede de parceiros, considerando demandas, capacidade de atendimento e categorias de atuação;
Atualizar e manter cadastros e informações em sistemas internos;
Atuar como interface entre parceiros, áreas internas e demais stakeholders;
Organizar, controlar e garantir a integridade de processos, informações e documentação da rede;
Monitorar a qualidade, disponibilidade e nível de atendimento dos parceiros credenciados;
Apoiar a expansão e o fortalecimento da rede por meio da identificação de novas oportunidades de credenciamento;
Acompanhar indicadores operacionais relacionados à rede de parceiros;
Prestar suporte às demandas operacionais relacionadas à gestão da rede;
Contribuir para a melhoria contínua dos processos de credenciamento, homologação e gestão de parceiros.

Requisitos e Qualificações

Ensino superior completo ou cursando em Administração, Logística, Processos Gerenciais, Engenharia, ou áreas correlatas.
Experiência em atividades de credenciamento, gestão de fornecedores, rede de prestadores, operações ou atendimento corporativo.
Conhecimento em rotinas administrativas, análise documental e controle de processos.
Experiência com atualização e manutenção de cadastros em sistemas.
Conhecimento intermediário do Pacote Office, especialmente Excel.
Boa comunicação verbal e escrita.
Capacidade de negociação e gestão de relacionamentos com parceiros.

Benefícios

Assistência Médica Unimed
Assistência Odonto DentalUni
Vale refeição
Vale transporte
Programa de apoio ao colaborador
Day Off de aniversário

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Behavioral Science Intern

Wed, 30 Sep 2026 07:00:00 GMT

Job Purpose

The People Organization is seeking an intern to help explore how principles from Behavioral Science can be applied to improve employee experiences, product adoption, change adoption, and self-service utilization of People Org. product and services.

This is an internship designed to test whether behavioral science techniques such as social norms, nudges, framing, choice architecture, simplification, and reinforcement can help employees more effectively engage with People Organization products, services, and programs.

The intern will work with People Org teams to design small-scale experiments, analyze outcomes, and recommend improvements.

Primary Job Responsibilities

Research behavioral science concepts and identify practical workplace applications

Support the design of employee adoption and engagement experiments

Analyze employee behavior patterns and adoption metrics

Develop recommendations to improve utilization of People Organization products and services

Help design employee communications informed by behavioral science principles

Measure effectiveness of interventions and document lessons learned

Partner with People Organization leaders to identify opportunities for experimentation

Create presentations and summaries of findings and recommendations

What success looks like: Drive measurable business outcomes through behavioral science experimentation, resulting in actionable recommendations, improved employee adoption and engagement, and a scalable framework for future initiatives.

Examples of projects you may work on: Employee adoption and utilization of People Organization digital solutions, including the AI colleague used to access HR information, policies, support, and transactions . AI and digital tool adoption . People Organization product and service awareness . Self-service utilization .Reduction of avoidable employee support inquiries and cases .Employee listening and survey participation .Change management initiatives

Required Experience, Skills, and Knowledge

Undergraduate student pursuing a degree in Behavioral Science, Cognitive Science or Behavioral Economics

Strong analytical and problem-solving skills

Curiosity about human behavior and decision-making

Excellent written and verbal communication skills

Preferred Experience, Skills, and Knowledge

Coursework in behavioral science, experimentation, statistics, or research methods

Experience working with data and insights

Interest in Employee Experience, HR, AI adoption, or organizational change

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Summer 2027 Intern: Product Analyst Intern - Housing

Wed, 30 Sep 2026 07:00:00 GMT

As a Product Analyst Intern, you will support efforts to shape and improve voluntary homeowners and condominium insurance products. Working alongside experienced team members, you will gain exposure to the intersection of data, product strategy, and execution. You will help analyze product performance, identify trends and opportunities, and turn findings into clear insights, documentation, and recommendations.

What You Will Do

Assist with analyzing product performance, profitability, customer needs, and market trends to identify potential risks and opportunities.
Help turn data into clear reports, visualizations, and insights for team members and business partners.
Conduct competitive and market research to support product decisions.
Support the development of business requirements, user stories, workflows, and product documentation.
Gain exposure to product changes throughout the development lifecycle, including planning, quality assurance, regulatory filing, implementation, and post-launch analysis.
Collaborate with teams such as Product Management, Actuarial, Underwriting, Sales, and Technology.
Help identify opportunities to improve products, reporting, and team processes.
Participate in team meetings, ask questions, share ideas, and contribute to assigned projects.

What You Will Bring

Currently pursuing a bachelor’s degree in Risk/Insurance, Finance, Business Administration, Marketing, Mathematics, Data Analytics, Economics, or a related field. Expected graduation between December 2027 – June 2029
Interest in product analysis, business analysis, data analysis, market research, insurance, or product development.
Familiarity with Microsoft Office, particularly Excel and PowerPoint.
Strong analytical, problem-solving, organizational, and communication skills.
Attention to detail and the ability to manage multiple assignments.
A willingness to learn, ask questions, accept feedback, and collaborate with others.
Previous professional experience is not required.

What Would Be Helpful to Have

Experience working with data through coursework, academic projects, student organizations, or a previous internship.
Familiarity with data visualization concepts or tools.
Exposure to SQL, Power BI, or similar data and reporting tools.
An interest in insurance products, customer behavior, or market trends.

Why Join This Team

Gain hands-on experience supporting products with meaningful opportunities for improvement and innovation.
Learn about the product lifecycle and how insurance products are developed, evaluated, and enhanced.
Build practical skills in data analysis, market research, business documentation, and cross-functional collaboration.
Work with a supportive and flexible team that values questions, new perspectives, and professional development.
Receive guidance and mentorship from experienced product professionals.
Explore potential career paths in product analysis, product management, business analysis, and related fields.
Experience the ownership and variety of a startup-style environment backed by Assurant’s stability and resources.

Remote Opportunity

Paid Internship: $25/hour

Start Date: 5/17/2027
End Date: 8/7/2027

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Summer 2027 - Underwriter Intern

Wed, 30 Sep 2026 07:00:00 GMT

We are seeking an Underwriting Intern to join our team!

The Underwriting Intern will support the Underwriting team by assisting with risk analysis, portfolio management, reporting, and underwriting processes that help drive informed business decisions and profitable growth. This role offers an opportunity to gain hands-on experience in insurance underwriting, data analysis, and cross-functional collaboration while developing foundational skills for a career in underwriting and risk management.

Underwriting Analysis & Development (80%)

Assist the Underwriting team with data collection, analysis, and reporting of key underwriting and portfolio performance metrics.
Support the review and evaluation of underwriting results, trends, risk characteristics, and financial performance.
Assist in the preparation of underwriting reports, presentations, and business insights for internal stakeholders.
Conduct research and analysis to support underwriting strategies, pricing initiatives, and risk management decisions.
Help identify opportunities for process improvements and support the development of more efficient underwriting practices.
Utilize reporting and analytical tools to manage and interpret underwriting data in support of various projects.
Collaborate with underwriting, finance, product, and operations teams to support business objectives.

Project Management & Continuous Improvement (20%)

Participate in team meetings and brainstorming sessions to support underwriting initiatives and business solutions.
Assist in documenting underwriting processes, standard operating procedures, and work instructions.
Support special projects related to portfolio management, risk assessment, business analytics, and operational improvements.
Contribute to process mapping and workflow optimization efforts.

Learning & Development Opportunities

In this role, the intern will have the opportunity to gain experience, enhance skills, and develop competencies that prepare them for future underwriting and risk management roles, including:

Exposure to a corporate insurance and underwriting environment
Understanding of underwriting principles and risk evaluation
Critical thinking and analytical problem-solving skills
Advanced use of data analysis and reporting tools
Experience working with business performance metrics and portfolio analysis
Ability to develop business recommendations supported by data and research
Experience presenting findings and insights to stakeholders
Exposure to cross-functional collaboration and business decision-making

Basic Qualifications

Minimum of 2 years completed and currently enrolled in a 3rd or 4th year undergraduate program in Risk Management, Finance, Business Management, Economics, Statistics, Mathematics, Actuarial Science, Information Systems, or a related field. Master's degree candidates will also be considered.
Strong analytical and quantitative skills.
Experience with Microsoft Excel, including data analysis, reporting, and basic modeling.
Interest in insurance, underwriting, risk assessment, and business analytics.

Other Skills

Ability to work effectively in a team environment.
Excellent written and verbal communication skills.
Detail-oriented with strong organizational and follow-up skills.
Ability to manage multiple priorities and adapt to changing business needs.
Ability to work independently with minimal supervision.
Professional demeanor and positive attitude.
Strong analytical and strategic thinking capabilities.
Ability to learn new systems and applications quickly.
Comfortable working with ambiguity and making sound recommendations based on available information.

Preferred Qualifications

Strong computer skills with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Experience using data visualization or analytical tools (Power BI, Tableau, SQL, or similar) is a plus.
Coursework in insurance, risk management, finance, statistics, or related disciplines preferred.

Remote Opportunity

Paid Internship: $22/hour

Start Date: 5/17/2027
End Date: 8/7/2027

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Summer 2027 Intern: Global Finance Intern

Tue, 29 Sep 2026 07:00:00 GMT

Overview

The Global Finance Internship Program at Assurant is a 12-week immersive experience designed to provide hands-on exposure within Accounting, Business Finance, Tax, Investments, Internal Audit & Analytics, Vendor Management or Actuarial. This program offers students meaningful, real-world experience while building foundational technical and business skills in a Fortune 500 organization.

Interns will contribute to meaningful business initiatives, gain insight into enterprise financial operations, and develop professional capabilities through structured learning and mentorship. This program concludes with a capstone presentation delivered to leadership.

Interns will be placed into one of several functional teams based on interests, coursework, and business need. High-performing interns may be considered for future full-time opportunities within Assurant’s Finance organization.

What You’ll Do

Responsibilities vary by placement area, but interns can expect to perform one or more of the following tasks:

Support financial analysis, reporting, forecasting, and reconciliation activities
Participate in month‑end financial close tasks and audit preparation
Analyze structured data and develop insights to support business decisions
Assist in building dashboards, financial models, and KPI reports
Conduct research, synthesize findings, and communicate recommendations
Collaborate with cross-functional teams on ongoing projects and strategic initiatives
Present project outcomes and learnings during final capstone

Specialized Finance Tracks

Accounting : Gain exposure to corporate and international accounting operations, financial reporting (including SEC and statutory), controllership activities, audit support, and balance sheet reconciliation processes.
Finance: Support financial planning, forecasting, expense management, client profitability analysis, and financial modeling across domestic and international business units.
Vendor Management: Assist in global vendor risk oversight, regulatory research, and emerging risk analysis to support enterprise compliance and operational resilience.
Internal Audit & Analytics : Contribute to risk-based audit activities and leverage data analytics tools (e.g., SQL, Power BI) to enhance audit insights and financial transparency.
Tax : Support state and local tax compliance, research, and planning initiatives within a complex regulatory environment.
Investments : Assist with portfolio analytics, income forecasting, risk assessment, and strategic asset allocation activities within the enterprise investment function.
Actuarial : Support pricing, ratemaking, reserving, forecasting, and financial reporting activities that inform risk and profitability management.

Basic Qualifications

You are currently enrolled in a bachelor's degree program in Accounting, Finance, Business, Economics, Data Analytics, Actuarial Science/Mathematics, or related field and will have at least on semester remaining following the summer internship
Expected graduation between December 2027 – June 2029
Basic Excel skills
Willingness to develop advanced Excel & Power BI skills
Strong written and verbal communication skills
Analytical mindset with curiosity and problem-solving ability
Ability to organize and interpret structured data
Collaborative, team-oriented approach
Interest in accounting, finance, risk, investments, or analytics

Preferred Skills & Experience

Excel: pivot tables, lookups, data cleaning
Power BI: dashboards, KPIs (training provided)
SQL and/or other data tools (preferred for some tracks)
Understanding of performance metrics and financial statements
Automation/AI exposure
PowerPoint and executive-level presentation skills
Progress towards professional designations (CPA, CFA, ACAS, etc.)

Finance at Assurant

Finance at Assurant is about more than numbers—it’s about creating clarity and confidence in a complex world. Our teams operate across global markets and provide analytical insight and financial stewardship that empower the organization to invest smartly, innovate boldly, and deliver long‑term value. This internship will provide exposure to how finance helps strengthen and sustain our business globally.

Hybrid Opportunity: 2 days per week in office

Paid Internship: $25/hour

Start Date: 5/17/2027
End Date: 8/7/2027

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Repair Operations Manager

Tue, 29 Sep 2026 07:00:00 GMT

The Repair Operations Manager leads device processing operations in a fast-paced, high-growth environment. This role is accountable for production performance, quality standards, workforce development, and operational efficiency. You’ll oversee supervisors and technical teams to ensure production goals and customer SLAs are consistently met.

This is an onsite role in our Mt Juliet TN facility.

What will be my duties and responsibilities in this job?

Lead and supervise supervisors and production staff to execute device processing in line with company standards and work instructions
Drive production performance, ensuring quality, throughput, and SLA targets are met
Monitor workflows, enforce quality controls, and implement reporting systems to track KPIs
Partner with leadership to set daily production plans, priorities, and continuous improvement initiatives
Optimize operations through line balancing, WIP reduction, and process improvements
Coach, train, and develop team members; foster a positive, high-performance culture
Implement and improve operational systems, procedures, and workforce planning
Maintain a safe, compliant, and efficient work environment

What are the requirements needed for this position?

8+ years of experience in manufacturing, production, distribution, assembly, reverse logistics, or related operational environments
5+ years of experience leading supervisors and managing frontline operations teams
Proven experience implementing Lean, Six Sigma, 5S, or other continuous improvement methodologies
Demonstrated ability to analyze operational data and make informed, data-driven decisions
Experience managing an hourly workforce in a fast-paced production environment
Strong leadership, coaching, and employee development skills
Excellent communication, organizational, and problem-solving abilities
Proficiency with Microsoft Excel and other business reporting tools
Ability to manage multiple priorities while delivering results in a dynamic environment

What other skills/experience would be helpful to have?

Bachelor's degree in Business, Operations, Engineering, Supply Chain, or a related field
Experience in wireless device repair, electronics manufacturing, OEM operations, or mobile device processing
Knowledge of ISO 9001, R2, or similar quality certifications
Familiarity with repair technologies, barcode scanning systems, and production tracking tools
10+ years of operations or production leadership experience

#AssurantProudEB

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Technology Automation Engineer (Azure Cloud + Azure Devops + Terraform + AKS + Powershell + CI/CD Automation)

Tue, 29 Sep 2026 07:00:00 GMT

Senior Technology Automation Engineer

Job Purpose

The Senior Technology Automation Engineer is responsible for designing, developing, implementing, operating, and continuously improving enterprise automation solutions that enable automated service fulfillment, remediation, reporting, and platform operations across Assurant's technology ecosystem.

This role combines software engineering, cloud engineering, DevOps, platform engineering, and operational ownership responsibilities. The engineer is accountable for delivering automation capabilities while ensuring the ongoing stability, security, compliance, lifecycle management, and operational excellence of automation platforms, applications, cloud services, and supporting third-party technologies.

The role partners closely with Infrastructure, Cloud, Security, Service Management, Architecture, Risk, Compliance, and vendor teams to reduce manual effort, improve operational efficiency, strengthen governance, enhance security, and increase platform reliability. Additionally, the role is responsible for identifying opportunities to leverage AI-assisted automation technologies to improve service delivery, operational effectiveness, and user experience across the enterprise.

This position will be in Bengaluru/Hyderabad at our India location

Working Hours: 3:30 PM IST to 12:30 AM IST

What will be my duties and responsibilities in this job?

Automation Engineering & Solution Delivery

Design, develop, test, deploy, and maintain enterprise automation products and reusable automation components.

Develop software solutions using C#, Python, PowerShell, Bash, APIs, and cloud-native technologies.
Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, and Infrastructure as Code (IaC) methodologies.
Perform peer code reviews and ensure adherence to enterprise development, security, and architectural standards.
Develop automation solutions for provisioning, remediation, orchestration, reporting, compliance, and service fulfillment processes.
Build and maintain integrations across enterprise platforms using REST and SOAP APIs.
Identify and implement AI-assisted automation opportunities

Platform Operations, Lifecycle Management & Governance

Own operational health, availability, performance, scalability, and reliability of automation platforms and supporting third-party technologies.

Monitor applications, integrations, cloud services, infrastructure components, and automation workflows.
Manage platform lifecycle activities including upgrades, patching, version management, dependency management, and end-of-life remediation.
Administer and support Azure cloud services and Azure Kubernetes Service (AKS) environments.
Ensure containerized workloads adhere to enterprise security, compliance, and operational standards.
Manage vulnerability remediation, security hardening activities, and technical debt reduction initiatives.
Develop and maintain modernization roadmaps.
Support disaster recovery planning, testing, and business continuity readiness.

Architecture, COE Participation & Technical Governance

Participate in architecture reviews, design reviews, and technical governance processes.
Promote reuse of enterprise automation components, standards, and best practices.
Contribute to enterprise automation strategy, platform roadmaps, and engineering standards.
Provide technical leadership and guidance.

Production Support, Risk, Compliance & Operational Excellence

Provide production support for automation platforms, cloud services, and enterprise integrations from tools in the platform such as Ansible/Tower, APIM, Atlassian Suite, Azure DevOps, GitHub Enterprise, MuleSoft, Octopus, SailPoint, Salesforce, Service Fabric, ServiceNow, SSRS, etc.
Perform incident response, troubleshooting, root cause analysis, and corrective action implementation.
Support audit, compliance, regulatory, and risk management activities.

Ensure compliance with security, risk, operational, and technology governance policies. Drafting and maintaining operational procedures and runbooks for managed service team execution.

What are the requirements needed for this position?

Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related STEM discipline.
Minimum 5 years of experience across Automation Engineering, DevOps Engineering, Cloud Engineering, Software Engineering, Platform Engineering, or Systems Engineering.
Experience supporting enterprise production environments and mission-critical platforms.

Required Technical Skills

System Administration
- Windows Server administration (2016/2019/2022) and Linux administration (RHEL, Ubuntu)
- Active Directory, Group Policy, DNS, DHCP, and enterprise infrastructure services
- PowerShell and Bash scripting for systems administration and operational automation
- Server provisioning, configuration management, patching, and operating system lifecycle management
- IIS and web application hosting administration
- Windows Services, scheduled tasks, certificates, and service account management
- Enterprise file systems, storage, and permissions management
- Performance monitoring, troubleshooting, and root cause analysis for server and application infrastructure
- Troubleshooting, administering, and supporting enterprise third-party applications, platforms, and integrations
- Diagnosing application, infrastructure, network, and integration issues across vendor-supported platforms using logs, monitoring, and vendor documentation
- Virtualization platforms (VMware vSphere and/or Hyper-V)
- SSL/TLS certificate management and PKI fundamentals
- System hardening, security baselines, vulnerability remediation, and compliance support
- Backup, recovery, disaster recovery, and high availability concepts
- Experience administering enterprise applications and supporting production environments

Software Development & Automation
- Python, PowerShell and Bash
- REST and SOAP APIs
- GitHub Flow, GitFlow, GitOps
- Claude Code, GitHub Copilot (i.e. agentic automation technologies)

DevOps & CI/CD
- Azure DevOps YAML Pipelines
- GitHub Actions and GitHub Workflows
- CI/CD and Infrastructure as Code
  - Terraform
Cloud & Platform Technologies
- Microsoft Azure
- Azure PaaS Services (e.g. App Services, Functions, Cosmos DB, Data Factory, Key Vault, SQL Database)
- Azure Kubernetes Service (AKS)
- Docker and Kubernetes
- API Management Technologies (e.g. Azure APIM, and/or MuleSoft, APISIX)
Identity & Access Management
- Active Directory and Entra ID
- OpenID Connect (OIDC)
- SSO Integration for 3rd Party Apps (i.e. authentication, authorization, SCIM, etc.)
Platform Operations & Governance
- Monitoring and Observability
- Incident, Problem, Change and Release Management
- Vulnerability Management
- Technical Debt Management
- Capacity Planning
- Disaster Recovery and Business Continuity
- Audit and Compliance Support
- Vendor Management
- AI-assisted automation platforms

What are the preferred requirements for this position?

• Master's degree in related STEM discipline.
• Experience participating in an Automation or Platform Engineering COE.
• Terraform and Terraform Cloud.
• Ansible Automation Platform.
• SailPoint IDM and Okta.IDP
• Experience supporting SOX, SOC, ISO, PCI or similar compliance frameworks.
• Azure certifications.
• Certified Kubernetes Administrator (CKA).

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Compensation Analyst

Tue, 29 Sep 2026 07:00:00 GMT

Position Summary

The Senior Compensation Analyst will support Assurant's Global Compensation team by delivering data-driven insights and compensation solutions that help attract, retain, and reward talent across the organization. This role partners with HR and business leaders to provide market-informed recommendations, support compensation programs, and contribute to key initiatives that drive equitable and competitive pay practices. The position offers the opportunity to influence strategic compensation decisions while contributing to the evolution of Assurant's Total Rewards programs.

Key Responsibilities

Conduct compensation analyses and develop recommendations to support talent and business decisions.
Perform job evaluations, market pricing, and benchmarking activities to maintain competitive compensation practices.
Support annual compensation programs, including salary planning processes and related reporting.
Partner with HR and business stakeholders to provide compensation guidance and consultation.
Prepare analyses, presentations, and reports for leadership and executive audiences.
Contribute to compensation transformation initiatives and process improvement efforts.
Support pay equity and pay transparency programs through analysis and project participation.

Location & Work Arrangement

This position is based in Argentina and follows a hybrid work model.
The role primarily aligns with Argentina business hours.
Occasional early morning or evening meetings may be required during compensation cycles and annual processes.

Required Qualifications

Bachelor's degree or equivalent professional experience.
3+ years of experience in Compensation, Total Rewards, or a related field.
Experience conducting compensation analysis, job evaluation, and market benchmarking.
Advanced Excel skills and strong analytical capabilities.
Experience translating data into actionable recommendations for stakeholders.
Strong written and verbal English communication skills.
Ability to manage multiple priorities and work independently in a dynamic environment.

Preferred Qualifications

Experience supporting regional or multinational compensation programs.
Knowledge of pay equity, pay transparency, salary structures, and incentive programs.
Strong stakeholder management and consulting skills.
Experience participating in transformation, change, or process improvement initiatives.
Exposure to AI-enabled tools or technology-driven work environments.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Customer Service / Call Centre (Dutch Speaker)

Mon, 28 Sep 2026 07:00:00 GMT

Senior Customer Service / Call Centre (Dutch Speaker)
Location: Amsterdam | Hybrid Working – 2 days office, 3 days home

As a Senior Customer Service /Call Centre Associate, you will play an important role within our Dutch Customer Support team. Alongside providing excellent customer service and resolving complex customer enquiries, you will act as a key support to the Team Lead and help ensure the smooth day-to-day running of the operation.

You will support colleagues with escalations and customer complaints, help onboard and train new team members, and contribute to maintaining service levels and quality standards across the team.

What You’ll Do

Handle and resolve customer enquiries through multiple communication channels.
Support with administrative activities and email management.
Support the planning of the team's work schedule.
Act as a subject matter expert for complex customer cases and service processes.
Take ownership of escalated complaints, fraud investigations, and complex customer situations.
Conduct quality reviews and provide guidance and feedback to colleagues.
Assist with the onboarding and training of new starters.
Work closely with the Team Lead to support daily operations, service levels, quality standards, and continuous improvements.

What You’ll Bring

Fluent Dutch speaker with good English communication skills.
Excellent verbal, written, and listening skills.
Good computer skills, including data entry, website navigation, and other software.
Previous experience within a call center, contact center, customer service, or customer support environment.
Experience supporting team performance, monitoring quality, and coaching or guiding colleagues would be considered a strong advantage.
Strong organisational skills and the ability to prioritise tasks.
Comfortable handling escalated customer situations and complex cases.
Demonstrated ability to act as a mentor, coach, or point of contact for colleagues in a fast-paced customer service environment.

What We Offer

Competitive annual salary of €3.000 - €3.200 gross per month, plus holiday allowance paid in 12 monthly payments. (Total annual salary = €38.880 - €41.472)
Flexible hybrid working after training: 3 days from home and 2 days in our Amsterdam office.
Performance-related bonus.
Monthly wellbeing allowance of €45 net.
Transportation and working from home allowance.
28 days of holiday, plus wellbeing and employee support programmes.
Premium-free pension plan.
€50 net birthday gift.
Comprehensive training programme to help you build confidence and expertise.
Access to Udemy and ongoing career development opportunities, including pathways to specialist, quality, training, team leader, or operational support roles.

We look forward to receiving your application
#LI-Hybrid

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Automotive Business Development Director (Midwest & Midcentral)

Mon, 28 Sep 2026 07:00:00 GMT

The Automotive Director of Business Development is responsible for generating profitable business growth through the acquisition of new business within their assigned geographic area. Doing so by working independently and in tandem with our field team to assist clients in maximizing profit opportunities.

As a leader within the Assurant Dealer Services organization, this position will contribute to the development and oversight of consistent sales processes, implementation of our business development strategy and input into strategic business growth initiatives.

This position offers a base salary of $190,000. In addition, the role is eligible for a monthly commission plan, with total target compensation generally expected to range from approximately $300,000 to $400,000+ annually. Actual compensation may vary based on factors such as individual performance, experience, skills, and geographic location. Commission earnings are not guaranteed and are subject to the terms of the applicable incentive plan.

What makes us different?

Assurant Dealer Services is the leader in driving F&I and overall performance for dealers in changing markets. We are unmatched in our ability to increase dealer profitability while providing an exceptional experience for their teams and their customers. With products and participation that adapt to shifting conditions. Innovative digital approaches that meet customers where they are. And training that helps build the dealership of the future, today. Dealers choose us — and stay with us — for the long term because we have the vision to help them thrive today and tomorrow.

What will be my duties and responsibilities in this job?

Generating profitable growth through the addition of new client partnerships. Understanding client (i.e., dealership) needs, presenting the Assurant Dealer Services value proposition, determining strategic fit, and successfully positioning products and solutions to satisfy needs.
Establishes, cultivates, and maintains relationships with prospective dealers to grow new business opportunities by providing support, information, and guidance; researching and recommending new opportunities; assessing dealership performance/production and recommending product, process and service improvements.
Oversee the product launch strategy including conducting market research, competitor analysis, product demand and support the launch and installation of new clients to ensure a favorable experience for clients.
Partner with the field team to identify existing opportunities, collaborating on presentation development and lead generation by working in tandem on prospecting and sales opportunities to deliver results for the company and clients.
Partner with cross functional teams in Marketing, Product Development and Communications to design, implement, and measure marketing approaches.
Attend industry trade and client events along with networking opportunities and other relevant meetings/seminars.
Ensure timely and accurate sales reporting within the Sales Performance Management tool (i.e., Salesforce) is achieved.
Undertake domestic travel to industry partners, clients and for other business development opportunities as required.

What are the requirements needed for this position?

Previous Experience:

A minimum of 10 years of successful Business to Business sales experience within F&I products, training, and reinsurance. 15 years preferred.
Experience working in a retail management capacity within the automotive industry is desirable.
Knowledge regarding the various reinsurance structures available to an Automotive Dealer is highly preferred.

Knowledge and Skills:

Excellent sales, negotiation, and team building skills are required.
Ability to effectively utilize PowerPoint for presentations is a requirement, along with utilization of all other Microsoft Office applications (Word, Copilot, Excel, etc.)
Excellent oral and written communications skills.
A valid driver’s license and the ability to travel.
Extensive contacts along with strong knowledge of F&I Products, Training and Reinsurance structures.

Location:

This territory includes Iowa, Minnesota, Michigan, Wisconsin, North Dakota, South Dakota, Indiana, Ohio, and West Virginia.
Preference is for the candidate to live in the Chicago, Indianapolis, Milwaukee, or Minneapolis marketplace.

How much should I expect to travel?

50% travel required.

#LI-Remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Data & Reporting Analyst, Finance (FP&A)

Mon, 28 Sep 2026 07:00:00 GMT

Overview of Position

We are seeking a hands-on Senior Data & Reporting Analyst to build, automate, and maintain data and business intelligence solutions for the Renters Insurance Financial Planning & Analysis team. This role serves as the primary technical owner of reporting and analytical solutions, translating FP&A reporting and analytical requirements into scalable technical solutions through data acquisition, validation, modeling, reporting, automation, and analysis.

Approximately 70-80% of the role focuses on data, reporting, business intelligence, analytics, and technical solution development, while the remaining portion is dedicated to understanding financial and business context. This position offers significant autonomy and ownership, allowing the analyst to influence decision-making, enhance reporting capabilities, drive automation initiatives, and explore the application of AI and emerging technologies within Finance.

What makes us different?

Significant autonomy and ownership of reporting and analytical solutions from end to end.
Opportunity to directly influence how data is leveraged for business and financial decision-making.
Empowerment to recommend new analyses, process improvements, and scalable reporting solutions.
Exposure to innovative technologies, including AI-driven solutions within Finance.
Collaborative environment partnering with Finance, technology teams, and business stakeholders.

What will be my duties and responsibilities in this job?

Translate FP&A reporting and analytical requirements into technical solutions that support actuals, budgets, forecasts, revenue, expenses, profitability, operational metrics, and KPIs.
Explore, understand, and maintain knowledge of databases, data warehouses, reporting environments, business rules, and data dependencies.
Assess data quality, completeness, accuracy, consistency, timeliness, and fitness for purpose.
Extract, combine, validate, and reconcile data from multiple sources.
Develop, optimize, troubleshoot, and maintain recurring reporting solutions and ad hoc analytical tools.
Design, build, enhance, and support Power BI dashboards, data models, measures, and reporting solutions.
Explore and integrate AI solutions into reporting and analytics development processes.
Recommend reporting enhancements, process improvements, automation opportunities, and scalable solutions.
Document data sources, calculations, assumptions, controls, lineage, and operating procedures.
Partner with data owners and technology teams while maintaining ownership of FP&A reporting and analytics deliverables.

What are the requirements needed for this position?

5+ years of experience in data analysis, business intelligence, reporting development, and analytics.
Advanced SQL experience in a professional environment.
Strong hands-on Power BI experience, including report development and data modeling.
Advanced Excel skills for analysis, validation, financial modeling, and reporting.
Professional English proficiency, both written and verbal.
Ability to work independently while effectively collaborating with cross-functional stakeholders.
Bachelor's degree in Data Analytics, Business Intelligence, Information Systems, Finance, Accounting, Business Analytics, or a related field, or equivalent professional experience.

What other skills/experience would be helpful to have?

Experience with DAX, Power Query, testing, deployment, performance optimization, and production support within Power BI.
Experience with Alteryx, Python, or similar tools for data preparation, integration, automation, and analysis.
Exposure to financial planning systems, ERP platforms, general ledger data, or transaction-level data.
Experience automating recurring reporting and analytical workflows.
Experience supporting FP&A, Finance, Accounting, Commercial Analytics, Operations Analytics, or other data-driven business functions.
Ability to interpret results, identify opportunities for deeper analysis, and recommend practical process improvements.
Experience in insurance, financial services, or another data-intensive industry.

What are the working conditions and physical requirements of this job?

General office demands.

How much should I expect to travel?

No regular travel is expected for this position.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supervisor, Capability Center Operations

Fri, 25 Sep 2026 07:00:00 GMT

OVERVIEW/GENERAL DESCRIPTION

The Supervisor, Capability Center Operations - GCC Global Home IT, is the people manager who is in charge of leading the end-to-end operational performance for assigned insurance operation workstreams. This role ensures consistent achievement of quality, production, and client SLA targets while fostering strong talent development, operational discipline, and continuous improvement. The Supervisor partners closely with global stakeholders to deliver compliant, cost-effective, and scalable operations that support Assurant’s strategic objectives and client commitments.

ESSENTIAL FUNCTIONS

Manages day to day operations making sure associates Quality and productivity are up to standard.

Leads performance conversations with associates. Creating short/long term goals for his/hers work group.

Coaches for performance leading the team for success and communicating the departamental performance appropriately.

Manages communication with leadership and peers on a clear and proactive way. Maintains stakeholders on the loop of challenges, opportunities and operational success.

Manages change within the group.

Works with local managers proposing action plans to work on operational gains and improvements.

Enforces all corporate/operational/departmental policies and values

Ensures that controls exist to monitor existing performance for all department assignments and managing financial risk to the clients and Assurant by effectively managing controls to prevent losses and poor customer support.

Provides coaching and direction to all associates within department that promote continued improvement in performance.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED

Experience: Two or more years of supervisory experience required. Experience in mortgage servicing, customer service, retail banking or hazard insurance processing is desirable.
Knowledge: Good verbal and written communications skills, analytical skills. An understanding of human resource policies and procedures.
Skills: Well developed interpersonal skills promoting team participation with assigned staff. Motivational methods to improve and develop assigned staff. Ability to engage co-workers and peers in cross-functional teams. Multi-task and perform to multiple goals/objectives.

Soft Skills

Be able to work on multiple projects simultaneously, keeping up with deadlines, and meeting client compliance goals/standards.

Be able to make quick decisions even when not all the information is at hand.

Be able to think creatively and implement process improvements.

Be a motivator.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Data Engineer (6+ Years in Data Engineering + Contact Center Analytics + SQL + ETL/ELT + Power BI+ AWS + API Integrations + Genesys/Cisco/NICE/Five9/Amazon Connect + Team Leadership)

Fri, 25 Sep 2026 07:00:00 GMT

Senior Data Engineer – Contact Center & Digital Analytics, Assurant GCC India,

We’re looking for a Senior Data Engineer to design and maintain the data foundations that power contact center and digital interaction analytics. This role sits at the intersection of data engineering and software engineering, supporting operational reporting, automation performance, and data‑driven decision‑making at scale.

You’ll work closely with product, engineering, and analytics partners to deliver trusted datasets, scalable pipelines, and well‑defined metrics.

This position will be in Hyderabad and Bengaluru at our India location.

Work Timings: 3:30 PM IST ~ 12:30 AM IST

What will be my duties and responsibilities in this job?

Design and maintain data pipelines (ETL/ELT) that transform high‑volume event and interaction data into analytics‑ready datasets
Build and optimize SQL‑based data models , including star schemas and semantic layers for reporting
Develop and maintain standardized KPIs and metrics used in operational dashboards
Support Power BI datasets and reports , ensuring consistency between data models and visualizations
Investigate data issues in production and partner with engineering teams during releases and incidents
Contribute to data governance by defining metric definitions, documentation, and data quality checks
Build supporting services and tooling using Go (or similar backend languages) following modern software engineering practices

What are the requirements needed for this position?

6+ years of experience in data engineering or analytics engineering
Strong SQL skills and experience designing dimensional (star) schemas
Hands‑on experience building and operating ETL/ELT pipelines
Experience supporting BI tools such as Power BI
Proficiency in Go (preferred) or another backend programming language
Experience working in production environments with real‑time or operational data

What are the preferred skills needed for this position?

Experience with contact center, IVR, or digital interaction data
Familiarity with data governance, metric standardization, or semantic modeling
Experience supporting automation or AI‑driven products

Why Join Us

Work on data that directly impacts customer experience and operational performance
High ownership role with real influence on data architecture and standards
Collaborative, product‑focused engineering culture

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Shared Service Specialist

Fri, 25 Sep 2026 07:00:00 GMT

About the Role

We are seeking a Shared Services Specialist to support the printing, balancing, reconciliation, and quality review of hazard, claims, and loss draft checks. This role is responsible for ensuring the accuracy of check production files, maintaining records, preparing reports, and following established procedures and controls.

The ideal candidate has good organizational skills and the ability to manage multiple tasks and meet deadlines. Candidates should have basic computer knowledge and proficiency with Microsoft Office applications, including Excel, as well as good oral and written communication skills and professional etiquette.

Print hazard, claims, and loss draft checks for various clients according to established schedules and procedures.
Review and validate check production files prior to processing.
Balance and reconcile daily check files to ensure accuracy and completeness.
Verify check totals, sequence numbers, and payment information before release.
Investigate and resolve discrepancies related to check printing, balancing, or reporting.
Maintain accurate records of printed checks and associated documentation.
Ensure compliance with internal controls, security procedures, and client requirements.
Coordinate with internal departments to resolve processing issues and meet production deadlines.
Prepare daily, weekly, and monthly reconciliation reports as required.
Assist with quality control reviews to ensure accuracy of printed documents.

Support audit requests by providing documentation and reporting information.

Handle confidential customer and financial information in a secure manner.

Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function.

Schedule: Monday through Friday from 7:30 am to 4:30 pm EST.

Requirements needed for this position:

High School diploma or GED

1 Year Processing Experience

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Business Intelligence Solutions Specialist

Thu, 24 Sep 2026 07:00:00 GMT

Overview of Position

The Business Intelligence Solutions Specialist supports Legal and Compliance operations by designing, developing, and implementing data-driven solutions that improve decision-making, operational efficiency, and business performance. This role partners closely with Legal, Compliance, IT, and third-party vendors to translate business requirements into reporting, analytics, automation, and technology solutions.

The position serves as a key liaison between business stakeholders and technical teams, developing business intelligence solutions, supporting data integrations, driving automation initiatives, and leading projects that enhance operational effectiveness. The Business Intelligence Solutions Specialist leverages Power BI, SQL, Power Query, Power Automate, APIs, and emerging technologies, including artificial intelligence solutions, to deliver measurable business value and continuous improvement.

What will be my duties and responsibilities in this job?

Business Intelligence & Analytics

Develop, maintain, and enhance Power BI dashboards, reports, and visualizations that provide actionable business insights and support strategic decision-making.
Design and maintain data models that support accurate, scalable reporting and analytics solutions.
Write, optimize, and maintain SQL queries to extract, transform, validate, and analyze data from multiple sources.
Develop reporting solutions and KPIs that measure operational performance and support business objectives.
Ensure the accuracy, consistency, and integrity of reporting and analytics outputs.
Implement and maintain appropriate data access controls, including Power BI row-level security, workspace permissions, and other measures to protect sensitive or confidential information.
Support the development lifecycle of business intelligence solutions and projects, including requirements, development, testing, deployment, workspace management, scheduled refreshes, production releases, and ongoing enhancements.

Data Integration & Automation

Develop and support ETL processes to integrate, cleanse, transform, and prepare data for reporting and analytics.
Utilize Power Query and related tools to combine and optimize data from multiple sources.
Build, support, and enhance automated workflows using Power Automate and other automation technologies.
Support and maintain integrations between enterprise systems using APIs and other connectivity methods.
Identify opportunities to streamline manual processes and improve operational efficiency through automation and technology solutions.
Maintain technical documentation for data sources, data models, integrations, APIs, automation workflows, dependencies, and solution configurations.

Business Partnership & Solution Delivery

Partner with stakeholders across Legal, Compliance, IT, and external vendors to gather and document business requirements.
Translate business needs into reporting, analytics, automation, and technology solutions.
Serve as a liaison between business stakeholders and technical teams to ensure successful solution delivery.
Coordinate system testing activities, including functional testing and User Acceptance Testing (UAT).
Develop training materials and support user adoption of new processes, systems, and reporting solutions.

Project & Process Improvement

Lead and support business intelligence, automation, and process improvement initiatives from planning through implementation.
Develop project plans, coordinate activities, monitor timelines, and manage risks to ensure successful delivery.
Analyze current-state business processes and identify opportunities for optimization and operational improvement.
Apply continuous improvement methodologies and best practices to enhance business performance.
Communicate project status, risks, issues, and recommendations effectively to stakeholders and leadership.
Document current-state and future-state business processes, workflows, data flows, and system interactions using Microsoft Visio, Lucidchart, or similar process-mapping tools.

Support change management and release activities by documenting solution changes, coordinating deployments, communicating impacts, and maintaining appropriate documentation

Operational Support

Support the administration, maintenance, and continuous improvement of Legal and Compliance technology solutions.
Troubleshoot reporting, integration, automation, and workflow issues while providing ongoing production support.
Support system enhancements, upgrades, and maintenance activities to ensure reliability and scalability.
Research and evaluate emerging technologies, including AI-enabled solutions, that can improve business operations.
Monitor data refreshes, integrations, automated workflows, and reporting solutions to identify failures, performance issues, and opportunities to improve reliability.

What are the requirements needed for this position?

Minimum of 3 years of experience in Business Intelligence, Data Analytics, Business Analysis, Business Systems, Project Management, Process Improvement, or a related field.
Advanced English proficiency (C1 or higher) with strong verbal and written communication skills.
Hands-on experience developing reports and dashboards using Power BI.
Strong SQL skills with experience extracting, transforming, and analyzing data from multiple sources.
Experience designing and maintaining data models that support reporting and analytics.
Experience developing or supporting ETL processes and data integration solutions.
Experience using Power Query for data transformation and preparation.
Experience integrating enterprise systems using APIs, web services, or other connectivity methods.
Experience building or supporting workflow automation solutions using Power Automate or similar technologies.
Experience gathering business requirements and translating them into technical solutions.
Experience managing projects through planning, execution, monitoring, and implementation phases.
Bachelor's degree in Information Systems, Computer Science, Engineering, Data Analytics, Business Administration, or a related field, or an equivalent combination of education and experience.

What other skills/experience would be helpful to have?

Advanced Power BI experience, including DAX, Power Query (M), semantic modeling, and report performance optimization.
Experience with Python or other analytics tools to support reporting, automation, and data analysis initiatives.
Experience working in Legal, Compliance, Risk Management, or other highly regulated environments.
Experience designing and supporting end-to-end business intelligence and analytics solutions.
Knowledge of data governance, data quality, KPI development, and reporting best practices.
Experience applying Lean, Six Sigma, or other continuous improvement methodologies.
Experience with automation technologies, workflow management platforms, and artificial intelligence solutions.
Experience integrating enterprise applications using REST APIs, web services, and related technologies.
Strong analytical, problem-solving, stakeholder management, communication, and organizational skills.
Experience serving as a liaison between business and technical teams to deliver technology-enabled business solutions.
Professional certifications such as Microsoft Power BI, PMP, CBAP, Lean Six Sigma, or related certifications.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Technical Support Associate (On-Site)

Thu, 24 Sep 2026 07:00:00 GMT

Job Purpose

This position is responsible for providing first-level technical support to end users and ensuring the effective delivery of IT services across the organization. The role supports the maintenance and operation of IT infrastructure, telephony, network connectivity, hardware, software, and user access services.

The Technical Support Associate is also responsible for supporting IT Service Management (ITSM) processes, including incident management, request fulfillment, ticket administration, service level compliance, and continuous service improvement activities following ITIL best practices.

Primary Job Accountabilities/Responsibilities

Provide first-level support for hardware, software, telecommunications, mobile devices, and network connectivity issues.
Perform troubleshooting, diagnosis, and resolution of routine technical incidents affecting end users and business operations.
Respond to requests for support, installation, configuration, relocation, and removal of hardware and software provided by the company.
Own and track incidents and service requests through resolution, ensuring compliance with established Service Level Agreements (SLAs).
Administer and maintain IT service management processes related to Incident Management and Request Fulfillment.
Identify recurring issues, incident trends, and service improvement opportunities and communicate findings to appropriate IT teams.
Collaborate with internal technical teams and third-party vendors to resolve escalated incidents and service requests.
Provide excellent customer service and maintain effective communication with end users throughout the support lifecycle

Required Experience, Skills, and Knowledge

Education

Associate's or Bachelor's Degree in Information Technology, Computer Systems, Computer Science or Engineering, or equivalent experience.

Previous Experience

At least two (2) years of experience in a Technical Support, Help Desk, Service Desk, Desktop Support, or similar IT support role.

Knowledge and Skills

Strong analytical, troubleshooting, and problem-solving skills.
Experience supporting Windows desktop environments.
Experience administering and supporting Microsoft 365 services.
Experience with identity and access management solutions (e.g., Active Directory, Okta).
Basic Microsoft Azure administration knowledge.
Knowledge of DNS, DHCP, and networking fundamentals.
Understanding of cybersecurity fundamentals, endpoint protection, phishing awareness, and security incident escalation procedures.
Familiarity with endpoint management solutions such as Microsoft Intune, endpoint provisioning, and device compliance management.
Knowledge of IT Service Management (ITSM) concepts and processes.
Understanding of Incident Management, Request Fulfillment, escalation procedures, and SLA management.
Strong customer service orientation and commitment to delivering a positive end-user experience.
Excellent written, verbal, and interpersonal communication skills in Spanish and English.
Ability to collaborate effectively across technical and business teams.
Demonstrated accountability, organization, and attention to detail.

Other Requirements

Ability to prioritize and manage multiple tasks in a fast-paced environment, while demonstrating a strong sense of urgency.
Ability to maintain confidentiality when handling sensitive information.
Commitment to continuous learning, professional development and the adoption of emerging technologies.

Preferred Experience, Skills, and Knowledge

Knowledge of ITIL principles and best practices.
Experience supporting LAN and WAN environments.
Experience with IT asset management processes.
Experience with service reporting and SLA management.
Experience with Service Desk / ITSM solutions such as ServiceNow, Jira Service Management, Freshservice, Ivanti, ManageEngine, or similar platforms
Familiarity with workflow automation and AI-enabled productivity tools used to improve efficiency, service delivery, and knowledge management (Power Automate, Power Apps, Copilot, Claude, etc).

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Key Account Manager

Thu, 24 Sep 2026 07:00:00 GMT

Key Account Manager, Assurant-India

The Key account Manager is primarily responsible for development of Business and ensure to increase the penetration rate.

Contribute to the continuous improvement of the business by actively identifying opportunities to improve processes and/or procedures.

This position will be based out of Patna, Bihar, East Zone, OR Bhubaneswar, Orissa India.

What will be my duties and responsibilities in this job?

• First level of contact for all queries from the OEM dealer

• To drive the sales through the OEM dealers in the assigned territory to achieve the desired product numbers and attachment ratio.

• Build relationships with various stakeholders [Sales/Service/Warranty Team/Accounts/team] at dealer and with OEM field team.

• Regular Interactions with Dealer Principle’s for business development

• Identifying the dealer sales team member wise attachment ratio to drive the business

• Train, motivate and align the dealership staff to promote the sales

• Receivables/ Payables management for the assigned dealers

What are the requirements needed for this position?

BE/MBA preferred
4 - 6 years of minimum experience in the field of Client & Dealer management
Must have Skills: Sales and Marketing Skill, Knowledge of OEMs Motor Dealership Business
Preferred Skills: Problem solving, Understanding & Adaptability, Hardworking & Optimistic.
Travel visits to dealers will be required.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Compensation Analyst

Wed, 23 Sep 2026 07:00:00 GMT

Senior Compensation Analyst | Assurant-GCC

Position Summary

Key Responsibilities

Conduct compensation analyses and develop recommendations to support talent and business decisions.
Perform job evaluations, market pricing, and benchmarking activities to maintain competitive compensation practices.
Support annual compensation programs, including salary planning processes and related reporting.
Partner with HR and business stakeholders to provide compensation guidance and consultation.
Prepare analyses, presentations, and reports for leadership and executive audiences.
Contribute to compensation transformation initiatives and process improvement efforts.
Support pay equity and pay transparency programs through analysis and project participation.

Location & Work Arrangement

This position is based in Argentina and follows a hybrid work model.
The role primarily aligns with Argentina business hours.
Occasional early morning or evening meetings may be required during compensation cycles and annual processes.

Required Qualifications

Bachelor's degree or equivalent professional experience.
3+ years of experience in Compensation, Total Rewards, or a related field.
Experience conducting compensation analysis, job evaluation, and market benchmarking.
Advanced Excel skills and strong analytical capabilities.
Experience translating data into actionable recommendations for stakeholders.
Strong written and verbal English communication skills.
Ability to manage multiple priorities and work independently in a dynamic environment.

Preferred Qualifications

Experience supporting regional or multinational compensation programs.
Knowledge of pay equity, pay transparency, salary structures, and incentive programs.
Strong stakeholder management and consulting skills.
Experience participating in transformation, change, or process improvement initiatives.
Exposure to AI-enabled tools or technology-driven work environments.

Why Join Us?

Join a highly collaborative Global Compensation team where you'll gain exposure to complex compensation challenges, partner with experienced leaders, and contribute to programs that impact employees across multiple business functions and geographies. This role offers meaningful opportunities to develop expertise, influence strategic decisions, and help shape the future of compensation at Assurant through transformation, innovation, and continuous improvement initiatives.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Capability Partner Australia & New Zealand

Wed, 23 Sep 2026 07:00:00 GMT

Why work with Assurant?

Assurant redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands.

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

Some of the benefits you'll get working at Assurant include:

International and Local mentoring programs
Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
Discounted Employee Share Purchase Program
Diversity panels and employee resource groups
10 weeks company paid parental leave including superannuation contributions while on unpaid leave
Development programs and support for higher education
Novated vehicle leasing
Volunteering leave to give back to the communities we serve
Hybrid work model

What's the role about?

Based in our Hawthorn East office, the Capability Partner develops and delivers the Australia and NZ capability strategy, translating business priorities into a focused 12-month portfolio of capability initiatives that support organisational performance, growth and risk management.

The role partners with leaders to diagnose business and performance needs, challenge assumptions that training is always the answer, and design practical capability solutions that strengthen leadership, manager effectiveness, AI and digital adoption, change capability, and commercial performance.

The role also supports the localisation, adoption and embedding of Global Enterprise Talent initiatives across AUS & NZ, ensuring global frameworks are translated into practical actions that strengthen leadership, talent and organisational capability.

In addition, the successful candidate will:

Partner with leaders and the People Organisation team to diagnose capability challenges, shape strategic capability plans and prioritise investment across key business needs.
Design and deliver leadership and people manager development initiatives that strengthen coaching, performance management, decision-making, accountability and collaboration.
Drive AI and digital capability by building confidence, accelerating responsible adoption and enabling teams to translate emerging technologies into practical business outcomes.
Create engaging, blended learning experiences using facilitation, coaching, peer learning, digital resources and workplace application to support lasting behaviour change.
Facilitate high-impact workshops, leadership forums and development programs, influencing stakeholders at all levels including senior leaders.
Establish success measures and evaluate learning effectiveness, ensuring capability initiatives deliver measurable behavioural and business outcomes.
Partner with Compliance team to design, deliver and continuously improve mandatory and regulatory learning programs.

What You'll Bring

4+ years' experience in capability, learning and development, leadership development, organisational development or a related field.
Experience as a Capability Advisor/Specialist looking to step up to a true business partnering role.
Relevant tertiary qualifications in Human Resources, Organisational Development, Learning & Development, Psychology, Education, Business or a related discipline, or equivalent professional experience.
Proven experience developing capability strategies and translating business priorities into actionable capability roadmaps and annual plans.
Strong capability to partner with leaders and subject matter experts to diagnose business challenges and design targeted development solutions.
Demonstrated success delivering blended learning experiences, combining facilitation, coaching, peer learning, workplace application and digital learning approaches.
Experience measuring and evaluating capability initiatives, using data and insights to demonstrate impact and inform recommendations.
Excellent stakeholder engagement and influencing skills, with the confidence to challenge thinking and provide evidence-based advice to senior leaders.
Strong facilitation, communication and presentation skills, with the ability to engage diverse audiences.
Sound understanding of adult learning principles, behaviour change and leadership development practices.
Curious, adaptable and willing to test, learn from and improve new approaches to capability development.
Strategic thinker with the ability to balance competing priorities and translate complex business needs into practical capability solutions.
Practical understanding of AI and digital tools, including their responsible use and application within workforce capability programs.
Highly organised, commercially minded and self-directed, with the ability to manage multiple initiatives in a fast-paced environment.

If you are looking for a role that combines strategic capability partnering, leadership development, learning design, facilitation and digital capability expertise to help build a high-performing, future-ready workforce – we’d love to hear from you!

If you need a reasonable accommodation or adjustment at any stage of the hiring process, please contact us. We are committed to ensuring an accessible and equitable experience for all candidates.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Channel Optimisation Manager - Victoria

Wed, 23 Sep 2026 07:00:00 GMT

Why work with Assurant?

Assurant redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands.

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

Some of the benefits you'll get working at Assurant include:

International and Local mentoring programs
Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
Discounted Employee Share Purchase Program
Diversity panels and employee resource groups
10 weeks company paid parental leave including superannuation contributions while on unpaid leave
Development programs and support for higher education
Novated vehicle leasing
Volunteering leave to give back to the communities we serve

What's the role about?

We are on the search for an energetic and driven Channel Optimisation Manager to join our team and partner with our key retail clients across Metro Melbourne and Regional Victoria. In this role some of your key responsibilities include:

Build and enhance effective sales relationships by developing and implementing an active client engagement plan
Identify and outline key sales, training and compliance milestones for your region, and guide and coach store leadership and team members as required to implement and achieve targets
Planning for the medium to long term, ensuring our partner's accounts are regularly reviewed, planned for, and always be thinking ahead as to how you can grow the business and add mutual value
Support your client across the specified territory to implement new products, changes and updates
Observe in-store sales pitch and messaging and provide training as needed to maximize sales opportunities, and ensure sales are made in a compliant manner
Coordinate with the compliance team to ensure all compliance requirements, including training, is completed on time
Ensure all required in-store messaging and advertising is displayed, communicated effectively, and made available to all consumers
Keep up to date with industry and local developments, keep business updated and provide recommendations, including monitoring consumer behaviours and buying patterns helping create new products and sales strategies

Does this sound like you?

Previous Account or Relationship Management experience is essential
A natural ability to build rapport, maintain and build relationships
Able to work in a structured and organised way, but hold the ability to be flexible and adjust to changing environments and schedules
A high performer who can effectively engage with a wide range of audiences
Can manage your time independently to ensure your goals are met
Confident and engaging when speaking in front of a group
Enjoy working autonomously, as well as engaging with peers to look for ways to improve and learn
Must hold a valid drivers license

Interested? We've love to talk more...

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Key Account Manager (Autombile+Dealership mgmt+sales growth)

Wed, 23 Sep 2026 07:00:00 GMT

Key Account Manager/Area Sales Manager, Assurant-India

The Area Sales Manager/Key Account Manager is primarily responsible for development of Business and ensure to increase the penetration rate.

Contribute to the continuous improvement of the business by actively identifying opportunities to improve processes and/or procedures.

This position will be working from Delhi/NCR, India location.

What will be my duties and responsibilities in this job?

• First level of contact for all queries from the OEM dealer

• To drive the sales through the OEM dealers in the assigned territory to achieve the desired product numbers and attachment ratio.

• Build relationships with various stakeholders [Sales/Service/Warranty Team/Accounts/team] at dealer and with OEM field team.

• Regular Interactions with Dealer Principle’s for business development

• Identifying the dealer sales team member wise attachment ratio to drive the business

• Train, motivate and align the dealership staff to promote the sales

• Receivables/ Payables management for the assigned dealers

What are the requirements needed for this position?

BE/MBA preferred
4 - 6 years of minimum experience in the field of Client & Dealer management
Must have Skills: Sales and Marketing Skill, Knowledge of OEMs Motor Dealership Business
Preferred Skills: Problem solving, Understanding & Adaptability, Hardworking & Optimistic.

Frequent travel visits to dealers will be required

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Automotive Division Vice President

Wed, 23 Sep 2026 07:00:00 GMT

Job Description

The Division Vice President (DVP) of Assurant Dealer Services leads the strategic and operational direction of a defined geographic business. This executive is responsible for achieving and exceeding revenue targets, growing market share, budget management, and ensuring exceptional client satisfaction across a portfolio of automotive accounts. The DVP oversees performance of the regional sales team, drives new business development, and builds strong relationships with key clients and stakeholders.

What will be my duties and responsibilities in this job?

Develop and execute sales strategies aligned with Assurant Dealer Services (ADS) goals based on expertise within the channel, participants, markets, products and competitive landscape (traditional and disruptive).
Drive revenue growth, margin performance, and cost management across the division, creating a roadmap for increased profitability and commercial excellence within their division.
Research and proposes innovative strategies for ADS sales strategic accounts growth for their division; monitor sales effectiveness in delivering points of difference to increase our position in value creation for AIZ and our partners.
Provides leadership in developing best practices for measuring and optimizing strategic activities to drive data-driven decision making and excellence in their division.
Proactively analyze segments of customer data to uncover insights and key takeaways that inform strategic planning, increase revenue and drives business value in their division.
Synthesize and present data on account performance, identify areas of potential income improvement, and implement strategies to cross-sell products in their division.
Ensures any service gaps are addressed quickly and effectively and in situations of conflict with the client, leads the management team(s) to resolution looking to accomplish a win-win situation. Measures client satisfaction and uses findings to identify and address areas of opportunities as well as build upon success stories in their division.
Collaborates with risk management team related to current clients to mitigate regulatory risk and manage client compliance and oversight requirements in their division.
Lead, mentor, develop and performance manage regional sales managers and support staff. Build a high-performance, results-driven culture.
Monitor division sales performance/pipeline metrics and provide coaching.
Creating a roadmap for increased profitability and excellence within their division.

Team Leadership:

Direct reports

8 Regional Managers

Number of direct and indirect reports

Approx. 20-35

What are the requirements needed for this position?

Bachelor’s degree in Business Administration, Management, Finance, Marketing or related field.
A minimum of 10 years of progressive leadership experience in retail automotive space with concentration in the F&I arena, with demonstrated experience showing progression and increasing scope of responsibility.
15 or more years in the Automotive Insurance experience and/or training industry.
Proven track record of strategic goal setting and personnel oversight, development and managing large, complex accounts.
Strong knowledge of the automotive ecosystem—OEMs, tiered suppliers, dealers, or fleet/aftermarket services.
Excellent negotiation, presentation, and client relationship management skills.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
Strategic Thinking - Develops strategies to achieve business goals that support the overall organization’s goals; Understands business strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

What other skills/experience would be helpful to have?

Master's degree in Business Administration preferred.

How much should I expect to travel?

Up to 70% travel

Strong preference to candidates that reside or are open to relocation to the Dallas, Houston, Phoenix, Los Angeles, or Chicago markets.

#LI-Remote

The Division Vice President, ADS is a commission-based position which is eligible for participation in a sales compensation plan and a biweekly non-recoverable draw. The non-recoverable draw represents a payroll advance against future earned commissions for a fixed period of time. Because this role is fully commission based, the earning potential is from $250,000 to $340,000.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Process Engineer

Tue, 22 Sep 2026 07:00:00 GMT

The Senior Process Engineer is responsible for driving operational excellence across a high-volume, highly automated manufacturing facility. This role provides technical leadership for manufacturing processes, equipment optimization, new product introductions, and large-scale continuous improvement initiatives to achieve world-class safety, quality, delivery, and cost performance.

The Senior Process Engineer leads cross-functional projects from concept through implementation, develops standardized manufacturing processes, and serves as a technical mentor to Process Engineers and Operations teams. This position partners closely with Operations, Maintenance, Quality, Automation, Supply Chain, and customers to improve manufacturing capability while supporting production performance and business objectives.

This is an onsite role in our Mt. Juliet TN facility with a schedule of Monday - Friday, 8AM – 5PM.

What will be my duties and responsibilities in this job?

Manufacturing Process Leadership

Provide technical leadership and engineering support for all production operations.
Develop, optimize, and standardize manufacturing processes to improve safety, quality, productivity, and cost.
Design and maintain manufacturing work instructions, process documentation, and standard operating procedures.
Establish best practices that improve process consistency and manufacturing reliability.
Support new product introductions, equipment launches, and production transfers.

Project Management

Lead complex, cross-functional capital and operational improvement projects.
Develop project timelines, budgets, resource plans, launch curves, and risk mitigation strategies.
Create project dashboards and tracking systems to ensure milestones, deliverables, and financial targets are achieved.
Coordinate activities between Engineering, Operations, Quality, Automation, Supply Chain, Maintenance, and external suppliers.
Present project status and business results to plant leadership.

Continuous Improvement

Lead Lean Manufacturing, Six Sigma, Kaizen, and Value Stream Mapping initiatives throughout the facility.
Identify opportunities to reduce manufacturing cost, improve throughput, eliminate waste, and increase equipment utilization.
Utilize data analytics to identify process bottlenecks and prioritize improvement opportunities.

Root Cause Analysis & Problem Solving

Lead structured problem-solving activities utilizing:
- DMAIC
- 8D
- 5 Why
- Fishbone Analysis
- FMEA
Investigate manufacturing failures, field returns, and customer complaints.
Validate corrective and preventive actions (CAPA) to eliminate recurring issues.
Support production during critical downtime events and major quality issues.

Data Analysis

Analyze manufacturing KPIs including:
- Overall Equipment Effectiveness (OEE)
- First Pass Yield (FPY)
- Throughput
- Cycle Time
- Scrap
- Rework
- Labor Efficiency
- Cost per Unit
- Capacity Utilization
Utilize statistical analysis and manufacturing data to drive operational decisions.
Develop reports and dashboards using Excel, Power BI, or similar analytical tools.

Cross Functional Leadership

Partner with Production, Maintenance, Automation, Quality, Materials, Supply Chain, Product Engineering, and Customers to achieve operational objectives.
Coordinate with suppliers on component issues and alternate material qualifications.
Support manufacturing readiness during new product launches.
Lead engineering reviews and communicate technical recommendations to leadership.

Coaching & Technical Leadership

Mentor Process Engineers
Coach manufacturing supervisors and production teams on Lean Manufacturing principles.
Provide technical guidance during equipment startups and process improvements.
Lead engineering knowledge-sharing and technical training sessions.

What are the requirements needed for this position?

Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Electrical Engineering, or related engineering discipline
3+ years of manufacturing engineering experience in a high-volume manufacturing environment
Experience leading large cross-functional manufacturing projects
Strong project management experience with budgets, schedules, and resource planning
Demonstrated experience in Lean Manufacturing and Six Sigma methodologies
Experience with highly automated manufacturing systems
Strong analytical and statistical problem-solving skills
Proficient with Microsoft Excel, Word, PowerPoint, and Project
Experience using AutoCAD for manufacturing layouts
Excellent communication and leadership skills

What other skills/experience would be helpful to have?

Experience in consumer electronics, wireless devices, or electronics refurbishment.
Experience in high-volume automated manufacturing facilities.
Lean Six Sigma Green Belt required; Black Belt preferred.
Knowledge of Statistical Process Control (SPC), Minitab, and process capability analysis.
Experience supporting robotics, vision systems, conveyors, and automated material handling.
Power BI or advanced manufacturing analytics experience.
Experience supporting New Product Introduction (NPI) and product launches

#AssurantTeamProud

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Claims Specialist Klantenservice (Dutch Speaker)

Tue, 22 Sep 2026 07:00:00 GMT

Claims Specialist Klantenservice (Dutch Speaker)

Amsterdam | Hybrid Working – 2 days office, 3 days home

Help customers get back to what matters most.

At Assurant, we're looking for Dutch-speaking Customer Service Claims Associates to join our growing Claims team in Amsterdam. Every day, you'll help customers when their mobile phone or connected device has been lost, stolen, or damaged, guiding them through the claims process and making a real difference when they need support most. You'll support customers with insurance claims for mobile phones and other connected devices, ensuring a smooth and positive claims experience.

No previous claims experience? No problem. We'll provide comprehensive training and ongoing support to help you succeed from day one.

Why Join Assurant?

We're proud to create an environment where people can thrive both professionally and personally.

Enjoy the Best of Both Worlds

What you'll enjoy:

Salary ranging from €2,500 to €2,800 gross per month based on a 38-hour workweek, depending on experience + holiday allowance paid in 12 monthly payments
Monthly wellbeing allowance (€45 net) to support your physical and mental wellbeing
Performance Bonus plan for all employees
Flexible hybrid working after training – enjoy the flexibility of working from home 3 days per week, with 2 days in our Amsterdam office.
Home working allowance and travel allowance
28 days' holiday plus public holidays , with opportunities to earn additional leave
Employee Assistance Programme offering professional support for health, family, and financial matters
Premium-free pension plan
€50 net birthday gift
Comprehensive training programme to help you build confidence and expertise
Access to Udemy and ongoing career development opportunities , including pathways to specialist, quality, training, team leader, or operational support roles.

What You'll Be Doing

As part of our European Claims team, you'll:

Assess and process insurance claims for lost, stolen, or damaged devices
Support customers throughout the claims journey with empathy and professionalism
Investigate claim information and make fair, evidence-based claim decisions
Communicate with customers via email and internal systems
Ensure claims are handled efficiently and in line with company guidelines
Work collaboratively with colleagues to deliver an excellent customer experience

What We're Looking For

We're more interested in your attitude and customer-focused mindset than specific industry experience.

You'll bring:

Fluent Dutch language skills (written and spoken)
Strong communication and listening skills
A genuine desire to help customers
Good attention to detail and problem-solving abilities
Basic computer skills and confidence using multiple systems
The ability to work independently and as part of a team

Apply today and start your next career journey with Assurant.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Operations Country Leader

Tue, 22 Sep 2026 07:00:00 GMT

Insurance Operations Leader

Santiago, Chile | Modalidad Híbrida

¿Te apasiona liderar operaciones complejas, impulsar la excelencia operativa y generar un impacto directo en la experiencia de clientes?

Buscamos un(a) Operations Leader para liderar la operación de Chile y fortalecer la ejecución de la estrategia del negocio, garantizando altos niveles de servicio, eficiencia operativa y colaboración con equipos regionales en Latinoamérica, en importante compañía de seguros y servicios con rápido crecimiento.

Principales responsabilidades

Liderar la estrategia y ejecución operacional para Chile.
Supervisar áreas de Servicio al Cliente, Claims, Fulfillment, Billing y operaciones de soporte.
Impulsar iniciativas de mejora continua, optimización de procesos y excelencia operativa.
Colaborar con equipos regionales de Operaciones, Tecnología, Supply Chain y áreas comerciales en LATAM.
Gestionar presupuestos, indicadores de desempeño, riesgos operacionales y controles de calidad.
Liderar, desarrollar e inspirar equipos de alto desempeño en un entorno matricial y multicultural.

Requisitos

Más de 8 años de experiencia liderando equipos en áreas de Operaciones, Transformación, customer service, service delivery o business operations, en compañías de seguros.
Experiencia gestionando equipos y stakeholders en organizaciones matriciales.
Sólida capacidad analítica, orientación a resultados y liderazgo de cambio.
Experiencia administrando presupuestos y KPIs operacionales.
Título profesional en Ingeniería, Administración de Empresas, Tecnología de la Información o carrera afín.
Inglés avanzado, tanto oral como escrito.

Lo que ofrecemos

La oportunidad de liderar una operación estratégica para Chile con exposición regional.
Participación activa en iniciativas de transformación e innovación.
Modalidad híbrida y entorno dinámico.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Finance Officer - Foreign Reinsurance Branch (GIFT City)

Mon, 21 Sep 2026 07:00:00 GMT

Finance Officer - Foreign Reinsurance Branch (IIO – IFSC/GIFT City, India)

To manage the accounting, financial reporting, regulatory compliance, treasury, taxation, and financial control functions of the Foreign Reinsurance Branch operating as an IFSC Insurance Office (IIO) under the regulatory framework of the International Financial Services Centers Authority (IFSCA). The role will support compliance with IFSCA financial reporting, solvency, governance, and statutory requirements.

This position will be based in Ahmedabad, India location.

Work hours – 9:30 AM – 6:30 PM IST (5 days a week in office)

What will be my duties and responsibilities in this job?

Financial Accounting & Reporting

· Maintain accurate books of accounts in accordance with applicable accounting standards and IFSCA requirements.

· Prepare monthly, quarterly, and annual financial statements.

· Manage general ledger, journal entries, accruals, and reconciliations.

· Coordinate month-end and year-end closing activities.

· Ensure proper accounting of reinsurance premiums, claims, commissions, and reserves.

Regulatory Compliance

· Support compliance with IFSCA regulations applicable to IIOs, including financial statement preparation and regulatory submissions.

· Prepare and submit regulatory returns and management reports.

· Liaise with auditors, regulators, actuaries, and compliance teams.

· Support internal and external audits, coordinate audit reviews, and ensure timely implementation of audit recommendations.

· Maintain documentation and records for regulatory inspections and audits.

Treasury & Cash Management

· Monitor branch bank accounts and cash positions.

· Manage investments, fund transfers, and liquidity requirements.

· Support capital and solvency reporting requirements where applicable.

Taxation

· Coordinate direct and indirect tax compliance.

· Ensure timely filing of tax returns and statutory payments.

· Liaise with tax advisors and authorities on assessments and audits.

· Internal Controls & Governance

· Implement and monitor financial controls and approval processes.

· Ensure compliance with group finance policies and local regulations.

· Support risk management, fraud prevention, and operational control activities.

Stakeholder Management

· Coordinate with Head Office finance teams.

· Support external auditors, actuaries, consultants, and service providers.

· Provide financial analysis and management information to senior management.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Marketing Copy Editor & Proofreader

Mon, 21 Sep 2026 07:00:00 GMT

Job Purpose

The Marketing Copy Editor & Proofreader provides editorial governance and quality oversight for marketing content across traditional and digital channels. The role independently reviews and evaluates content for clarity, accuracy, audience appropriateness, readability, structure, messaging flow, tone, brand alignment, and adherence to approved legal, regulatory, product, and client requirements.

Working across multiple lines of business and competing priorities, the role regularly exercises discretion and independent judgment when established guidance does not clearly dictate the appropriate editorial outcome. The incumbent advises stakeholders on brand and editorial standards, recommends substantive revisions, and is expected to influence final Assurant-branded deliverables through recognized editorial expertise.

The role applies approved legal and compliance direction rather than independently interpreting legal requirements. For client-branded materials, the role recommends edits consistent with the client's voice and tone guidelines, while the client retains final authority for its brand.

Primary Job Accountabilities/
Responsibilities

Copyediting and Editorial Governance - 45%

• Serves as a strategic editorial governance resource, supporting the development and maintenance of editorial standards, style guide interpretation, and quality benchmarks across the marketing content team.

• Independently evaluates marketing content for quality, audience appropriateness, readability, structure, messaging flow, tone, clarity, and alignment with applicable Assurant or client brand standards.

• Regularly exercises discretion and independent judgment when guidelines do not clearly dictate the outcome, including while managing a high volume of work, competing priorities, and differing requirements across lines of business.

• Determines and directs substantive editorial revisions for Assurant-branded materials related to voice, tone, mechanics, grammar, syntax, structure, and clarity. Stakeholders are expected to align with the role's editorial recommendations when those recommendations apply established Assurant standards.

• Provides substantive consultation to business stakeholders regarding editorial governance and brand inconsistencies. Applies legal and compliance edits based on direction or approved guidance from Legal, Compliance, Advertising, and filed product information; the role does not independently provide legal or compliance advice.

• Balances business, regulatory, client, product, and brand considerations against approved guidelines and stakeholder requirements while maintaining the integrity and marketing lens of each deliverable.

• For client-branded materials, recommends edits consistent with the client's approved voice and tone guidelines; the client retains final decision-making authority for its brand.

Proofreading and Technology Governance - 45%

• Proofreads and fact-checks marketing materials for spelling, grammar, punctuation, typographical errors, AP Style, approved product information, and adherence to established compliance and brand guidance.

• Independently works with stakeholders throughout the project lifecycle to resolve editorial questions, incorporate changes, document proofing comments, and confirm that content is current and accurate.

• Makes independent decisions within approved parameters regarding voice, tone, mechanics, brand standards, legal or regulatory edits provided by authorized reviewers, filed product constructs, and defined client requirements.

• Maintains Jasper AI knowledge base assets, including approved source materials, product details, messaging guidance, brand voice references, and content examples, to support accurate and consistent AI-assisted content development.

• Explores, tests, and documents practical Jasper agent use cases to streamline research, content review, message refinement, and recurring workflows while supporting responsible AI adoption.

Subject Matter Expert - 10%

• Serves as an editorial subject matter expert whose recommendations are routinely relied upon by copywriters, marketers, and other stakeholders for questions involving content quality, grammar, punctuation, branding, style, tone, voice, and editorial standards.

• Partners with line-of-business marketers and the content team to understand business objectives, key messages, product information, audience needs, and project requirements.

• Resolves editorial issues independently through stakeholder consultation. Escalates disagreements or material misalignment to the manager when the editor or proofreader and stakeholder cannot reach consensus, or when a decision falls outside approved guidelines or authority.

• Serves as the subject matter expert for Jasper AI content governance by validating use cases, establishing knowledge base maintenance standards, documenting guidance, and supporting responsible adoption across the content team.

Experience/Skill/Knowledge Requirements

Required skills:

4-year degree in a related subject, such as English, publishing, advertising, communications, or journalism
Minimum 2-3 years copyediting and proofreading experience for an agency or an in-house corporate team
Knowledge of various forms of content development, including print, web, social, email, and paid media. Strong focus on digital content.
Excellent written English, including spelling and grammar
Meticulous approach to work and an eye for detail
Excellent proofreading skills
Expert knowledge of AP Style
Ability to maintain high-quality work while meeting tight deadlines
An inquisitive mind
Good concentration to focus on content that may be lengthy or highly technical
Sound judgment in applying client (internal and/or external) style guide
A tactful approach when dealing with writers and other stakeholders
Ability to retain the writer’s voice after editing
Proficiency in Microsoft Office suite, Adobe Acrobat Pro DC, Jasper AI, and Generative AI tools such as Claude, Gemini, ChatGPT, and Copilot
Experience maintaining AI knowledge bases and exploring agent-based workflows, including organizing source materials, testing use cases, documenting guidance, and supporting responsible team adoption

Essential functions and responsibilities:

Ensure content developed is well-written, logically structured, and in the right style for the intended audience
Correct grammar and spelling
Ensure content is written in accordance with AP Style, which dictates writing standards, such as tense, voice, or the spelling of certain words
Ensure brand tone, voice, and style are maintained
Double-check that names, places, and organizations are properly spelled , and that facts, dates, and statistics are accurate
Proofread and fact check marketing materials for spelling, grammar, punctuation, typographical errors, AP Style, and adherence to compliance guidelines
Resolve questions and problems relating to copy, grammar, punctuation, branding, style, tone, and voice
Possess knowledge of company products and services
Works closely with writers, directing content revisions to optimize readability, ensuring alignment with strategic messaging and brand standards
Raise queries with senior writers and refer more difficult items to higher levels within the reporting structure
Proactively partner with line-of-business stakeholders throughout the life of the project to define editorial objectives, align on standards, and negotiate deliverable timelines — exercising authority to recommend scope or approach changes when content quality is at risk. This includes incorporating changes, documenting proof comments, and ensuring copy is up-to-date and accurate
Maintain Jasper AI knowledge base content, including approved messaging, product information, brand voice guidance, content examples, and other source materials that support accurate AI-assisted output
Explore, test, and document practical uses for Jasper agents to improve content workflows, support research and review tasks, and help the team apply AI tools responsibly and effectively

Negotiate deadlines with clients
Evaluate content for legal, regulatory, and brand compliance risk, escalating and resolving issues that could expose the organization to reputational or legal liability.
Support the development of accurate, effective, and legally compliant marketing copy that aligns itself to the objectives of the organization and its clients
Possess excellent project management, time management, and communications skills in a deadline-driven environment

Preferred Experience, Skills, and Knowledge

A love of and feel for language
Curious, creative, and knowledgeable about various topics
Collaborator who works well in team environment
Experience working in a corporate environment
Comfortable working with several MarTech tools
Knowledge of CMS and project management systems like Monday, Ziflow, Semrush, Jasper AI, and Contentstack a plus

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Bilingual Customer Service Representative

Mon, 21 Sep 2026 07:00:00 GMT

Lugar de trabajo: Retiro, CABA. Hibrido

Queres sumarte a un equipo en pleno crecimiento? 💥 En Assurant nos encontramos en búsqueda de Bilingual Customer Service Representative .

Responsabilidades:

- Atender llamadas entrantes y salientes de asegurados, bancos y áreas internas de la empresa en Estados Unidos en un ambiente de Call Center.

- Asistir a nuestros clientes respondiendo consultas sobre coberturas, pagos y diversos procesos administrativos

- Mantener actualizada la información en el sistema.

- Resolver las consultas de los clientes o derivarlos a otras áreas cuando sea necesario para brindar un excelente servicio.

- Mantener la relación con nuestros clientes brindándoles un servicio de calidad.

Qué podés esperar de esta oportunidad:

🏆Trabajar en un ambiente multicultural interactuando con personas de diferentes países.

🏆Poner en práctica tu inglés.

🏆Trabajar en una empresa reconocida hace más de 10 años como Great Place to Work.

Para postularse a esta posición se requiere:

✅ Nivel de inglés avanzado. (Excluyente)

✅Graduados de la escuela secundaria y/o estudiantes de los primeros años de carreras universitarias o tecnicaturas.

✅ Experiencia de 1 año en puestos de atención al cliente es un plus.

✅ Esquema de Trabajo: El esquema actual de trabajo para la posición consiste en 4 días de home office y 1 día presencial por semana en nuestras oficinas. Es importante destacar que este esquema puede ser modificado en función de cambios en las condiciones operativas, las políticas globales de la compañía o necesidades del negocio.
✅Es necesario tener disponibilidad para trabajar durante los feriados nacionales.

Nuestros beneficios:

✔Montos mensuales en delivery

✔ Descuento en gimnasio 💪

✔Modalidad de trabajo híbrida 🐕 🐈 👔 🧦

✔Día libre en tu cumpleaños😎

✔ 2 Mañanas / tardes libres por año.

✔Acceso gratuito a Udemy Learning

✔Reembolsos en clases de inglés.

✔Te reembolsamos una parte de la cuota de la universidad en carreras relacionadas.

✔ Gastos Home Office de cubiertos mensualmente.

✔Descuentos en productos de consumo masivo.

Esta publicación de empleo es para oportunidades futuras. Si estás interesado/a en unirte a nuestra red de talentos y ser considerado/a para roles a largo plazo que se abrirán próximamente, te invitamos a postularte y mantenerte en contacto.

¡Aplicá hoy mismo!

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Automation Maintenance Technician

Mon, 21 Sep 2026 07:00:00 GMT

The Maintenance Technician is a technical leader and subject matter expert (SME) responsible for maximizing equipment reliability, uptime, and operational performance within a highly automated production environment. This role leads advanced troubleshooting and repair efforts across robotics, vision systems, conveyors, PLC-controlled equipment, and other production technologies. Beyond hands-on maintenance, the Maintenance Technician mentors team members, drives continuous improvement initiatives, champions safety and compliance, and serves as the primary escalation point for complex equipment issues. Working cross-functionally with Operations, Engineering, Quality, and Production teams, this individual helps optimize productivity, enhance equipment performance, and minimize downtime.

This is an onsite role in our Lewisville TX facility, with a schedule of Monday-Thursday 6AM-4:30PM.

What will be my duties and responsibilities in this job?

Diagnose, troubleshoot, and repair complex mechanical, electrical, robotic, vision, and automation systems, including KUKA robots, Cognex vision systems, shrink tunnels, conveyors, and PLC-controlled equipment
Lead root cause analysis (RCA) and implement corrective and preventive actions to eliminate recurring failures
Serve as the primary escalation resource for advanced equipment and automation issues
Analyze maintenance data and identify opportunities to improve reliability, efficiency, and equipment performance
Recommend equipment upgrades, design enhancements, and process improvements to reduce downtime
Mentor and train Maintenance Technicians on troubleshooting, safety, maintenance procedures, and best practices
Support onboarding and development of new technicians through structured training and hands-on coaching
Lead daily shift meetings to communicate safety updates, maintenance priorities, and operational goals
Provide feedback to leadership regarding team performance and development opportunities
Coordinate maintenance activities and provide shift leadership when supervisors are unavailable
Maintain accurate maintenance records and ensure compliance with CMMS (e.g., eMaint) work order standards
Develop and update SOPs, PM procedures, troubleshooting guides, and LOTO documentation
Audit preventive maintenance activities to ensure quality and effectiveness
Participate in Kaizen, 5S, and continuous improvement initiatives that enhance productivity and equipment reliability
Champion workplace safety through LOTO compliance, safety audits, and proactive risk identification
Assist in developing Job Safety Analyses (JSAs) and support ongoing safety training efforts
Partner with cross-functional teams to ensure maintenance activities meet safety, quality, and customer compliance requirements
Identify critical spare parts requirements and support inventory optimization efforts
Assist with storeroom audits and ensure availability of essential repair components

What are the requirements needed for this position?

4+ years of industrial maintenance experience, including experience with automation systems and advanced troubleshooting
Strong knowledge of electromechanical systems, robotics, PLCs, vision systems, motors, sensors, and industrial controls
Ability to read and interpret electrical schematics, wiring diagrams, and equipment documentation
Experience using CMMS platforms such as eMaint or similar maintenance management systems
Proven ability to diagnose and resolve complex equipment issues in a fast-paced manufacturing environment

What other skills/experience would be helpful to have?

Experience leading, mentoring, or training maintenance technicians
Hands-on experience with KUKA robotics, Cognex vision systems, Siemens TIA Portal, or similar automation platforms
OSHA 10 or OSHA 30 certification
Experience leading continuous improvement, reliability, or equipment optimization projects

#AssurantProudEB

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Engineering Technician (Nights)

Mon, 21 Sep 2026 07:00:00 GMT

Under supervision of the Engineering Manager, the Engineering Technician will develop processes, tests, and documentation required to support all production repair functions. Attention to detail and proficiency in analog, digital and RF disciplines is required. Has the ability to recognize deviations from company practices and standards and takes appropriate action. Applies job skills and company policies to solve complex problems. Provides input to company and general practices and standards. Solves complex line/ process problems through high degree of initiative.

This is an onsite role in our Irving TX facility with a schedule of Monday - Thursday, 5:30PM – 4AM.

What will be my duties and responsibilities in this job?

Work from complex schematics, layouts, and diagrams
Utilize multimeters, oscilloscopes, RF signal generators, spectrum analyzers, power meters, and communication test sets
Coordinate with OEM and materials associates to source required components
Evaluate new phones, qualify components, support equipment maintenance, etc.
Evaluate new model to create repair documentation including assembly / disassembly, functional, troubleshoot, etc. documentation.
Interface with OEM to remedy component availability issues
Interpret ISB’s, CSB’s, and FSB’s and determine relevance to daily responsibilities
Actively identify & pursue process improvement initiatives
Identify and report process deficiencies and potential improvements to the department Supervisor
Support level 3 technicians with documentation, tooling, training, etc.
Support Automation, conveyors, and sortation equipment
Perform root cause failure analysis on field failures and repair process failures

What are the requirements needed for this position?

Associates degree in Electronics Engineering or equivalent trade school Certification.
3+ years of related tech and customer service experience

What other skills/experience would be helpful to have?

Wireless manufacturer (OEM) repair certification preferred
Experience in process development and implementation
Knowledge of Autocad and Soildworks is a plus
3D printing experience is a plus
Ability to read and comprehend moderately complex instructions
Ability to effectively present information in one-on-one and small group situations to other employees, leads and supervisor of the organization
Ability to deal with problems involving a few concrete variables in standardized situations where only limited oral instructions are available
Can perform analysis/ work using some independent judgment. Decisions may affect the team
Ability to use positive interpersonal skills to handle customer problems
Must possess oral and written communication skills and attention to detail
Ability to work scheduled hours required plus overtime as dictated by company
Experience with Microsoft Office (Word & Excel) for purpose of production documentation creation
Computer skills including Microsoft Office with procedure / documentation writing background.
Awareness of new technologies/techniques
Communication and problem-solving skills
Basic arithmetic skills
Proven knowledge of CDMA/ GSM / LTE/ RF communications tester use
Soldering skills including surface mount rework, shield, and connector replacement experience
Comprehensive knowledge of the wireless data
Knowledge and skills to complete a wide range of tasks

What are the working conditions and physical requirements of this job?

Ability, visual acuity and manual aptitude to recognize and accurately repair/install components according to product specification
Position requires incumbents to regularly sit at their workstation and use hands to disassemble, assemble, operate, and repair equipment
Occasional bending, lifting up to 25 pounds
Specific vision abilities required by this job include close vision and the ability to adjust focus
Must be able to speak and hear
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Accounting Transformation Specialist

Fri, 18 Sep 2026 07:00:00 GMT

Accounting Transformation Specialist

Join a regional Finance Transformation initiative supporting the migration to Oracle Global Finance Systems (GFS) across Latin America. You'll work at the intersection of Accounting, Finance, and Technology, helping ensure successful system implementations, data migrations, and process improvements across multiple countries.

What You'll Do

Support Oracle finance system migrations across LATAM.
Validate, reconcile, cleanse, and map financial data.
Partner with Accounting, Tax, Treasury, Reporting, and IT teams.
Participate in testing, issue resolution, and process improvement initiatives.
Analyze how system changes impact financial reporting and close activities.
Collaborate with stakeholders across Argentina, Brazil, Chile, Colombia, Mexico, and Peru.

What We're Looking For

✅ Bachelor's degree in Accounting, Finance, Business, or related field.

✅ 3+ years of experience in Accounting, Financial Reporting, Financial Systems, or Finance Transformation.

✅ Hands-on experience supporting:
- Month-end, quarter-end, or year-end close
- Account reconciliations
- Journal entries
- Financial reporting
- Audit support

✅ Experience with ERP implementations, system migrations, or process transformation projects.

✅ Ability to work with both Finance and Technology teams.

✅ Intermediate to advanced English.

Nice to Have

Oracle, Oracle Cloud ERP, SAP Finance, or similar ERP experience.
Power BI, SQL, Python, or data analytics tools.
Insurance industry experience.
Multi-country or regional project exposure.

Why Join Us?

Strategic regional Oracle transformation project.
Exposure to Finance leaders and global stakeholders.
LATAM scope across 6 countries.
Hybrid work model.
Long-term career opportunities beyond the migration program.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Compliance Analyst

Fri, 18 Sep 2026 07:00:00 GMT

Compliance Analyst

Overview of Position

The Compliance Analyst is responsible for supporting the organization's compliance initiatives by performing compliance testing, risk assessments, monitoring, analysis, and reporting on business operations and/or vendor oversight to ensure adherence to applicable federal and state regulatory requirements, internal policies, and industry standards. This role plays a key part in identifying compliance risks, implementing controls, and fostering a culture of ethical business practices through compliance testing, risk assessments, monitoring, and vendor oversight.

What makes us different?

Opportunity to work in a highly collaborative and compliance-focused environment.
Exposure to enterprise-wide compliance programs and regulatory initiatives.
Professional development and continuous learning opportunities.
Cross-functional partnership with business leaders and key stakeholders.
Meaningful work that helps protect customers, clients, and the organization.

What will be my duties and responsibilities in this job?

Conduct compliance reviews and risk assessments across departments to ensure processes align with legal and regulatory standards.
Assist in the development, implementation, and maintenance of compliance policies, procedures, and training programs.
Monitor and analyze new and existing laws, regulations, and policies and communicate impacts to relevant stakeholders.
Investigate compliance issues and partner with internal teams to implement corrective action plans.
Prepare and maintain documentation and reports related to compliance testing, risk assessments, and vendor reviews.
Perform research, root cause analysis, and process improvement activities to support compliance testing results.
Collaborate with business units to strengthen controls and reduce compliance risk exposure.
Escalate potential compliance violations or concerns to leadership and compliance management when appropriate.
Participate in special projects, targeted risk assessments, and peer quality reviews.
Conduct peer cross-training and support team development activities.

What are the requirements needed for this position?

3+ years of progressive experience in compliance, testing, risk management, auditing, or a similar analytical role.
Knowledge of industry regulations relevant to mortgage, insurance, warranty and service contracts, and/or financial services industries.
Strong analytical, organizational, and problem-solving skills.
Strong verbal and written communication skills with the ability to present findings to diverse audiences.
Proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, and Teams.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Strong attention to detail and commitment to quality.

What other skills/experience would be helpful to have?

Bachelor's degree in Business, Finance, Legal Studies, Risk Management, or a related field.
Professional certifications such as CRCM, CCEP, CIA, CAMS, or similar.
Experience using compliance management systems and testing tools.
Experience developing compliance testing programs, risk assessments, vendor reviews, and control evaluations.
Knowledge of regulatory risk frameworks and control environment mapping.
Demonstrated ability to work independently while also collaborating effectively across teams.
Strong decision-making, critical thinking, and problem-resolution capabilities.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Administrative Support Supervisor

Fri, 18 Sep 2026 07:00:00 GMT

The Administrative Assistant Supervisor provides high-level administrative support to site and senior leadership while overseeing day-to-day administrative operations. This role serves as a key business partner, ensuring seamless coordination of schedules, communications, reporting, office operations, and employee engagement activities. As the primary point of contact for administrative and office-related matters, this individual drives organization, efficiency, and professionalism across the site while supporting business priorities and fostering a positive workplace experience.

This is an onsite role in our Mt Juliet TN facility.

What will be my duties and responsibilities in this job?

Lead and oversee administrative support activities, including workload prioritization, task delegation, process coordination, and quality assurance
Manage complex calendars, meetings, and events for site and senior leadership, including scheduling, logistics, travel arrangements, visitor coordination, technology needs, and follow-up actions
Coordinate leadership meetings, employee events, recognition programs, volunteer activities, and other site initiatives
Prepare reports, presentations, dashboards, spreadsheets, meeting materials, and executive communications
Maintain accurate records, trackers, documentation, and administrative systems to support operational efficiency and compliance
Assist with purchase orders, invoice processing, expense reporting, budget tracking, and other administrative finance activities
Serve as the primary contact for office administration, facility support, visitor management, and workplace-related inquiries
Coordinate office supplies, workspace organization, and interactions with internal departments and external vendors
Support cross-functional communication and collaboration with employees, leadership, and business partners
Maintain confidentiality while managing sensitive information, special projects, and other administrative initiatives

What are the requirements needed for this position?

High school diploma or equivalent
3+ years of administrative support experience, preferably supporting senior leaders or executives
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
Strong calendar management, meeting coordination, and organizational skills
Excellent written and verbal communication skills with the ability to interact professionally across all levels of the organization
Proven ability to manage multiple priorities, adapt to changing business needs, and exercise sound judgment in a fast-paced environment
Experience preparing reports, presentations, meeting materials, and executive support documentation
Ability to maintain confidentiality and handle sensitive information with discretion

What other skills/experience would be helpful to have?

Associate's or Bachelor's degree
Experience supporting senior leaders within a manufacturing or industrial environment
Experience coordinating executive travel, conferences, off-site meetings, and large-scale events
Advanced PowerPoint and Excel skills, including reporting, data tracking, and presentation development
Experience with expense management, purchasing, and enterprise scheduling systems

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

UK Retail & Franchise Marketing Manager

Thu, 17 Sep 2026 07:00:00 GMT

UK Retail & Franchise Marketing Manager

Location: London office | Hybrid working, with 2 days per week in the office and 3 days from home with regular travel across our UK retail and franchise locations

The Opportunity

Reporting to the Regional Marketing Director, Europe, This role acts as the marketing heartbeat of the UK business and a visible ambassador for the iSmash brand, supporting both the company-owned iSmash estate and the Pocket Geek franchise network while helping to deliver strategic migration to a single iSmash brand. The role partners closely with retail leadership and franchise stakeholders to drive footfall, customer acquisition, conversion, repeat visitation and consistent brand execution across 30+ corporate stores and c.18 franchise locations.

What You’ll Do

Act as a trusted marketing partner for the UK Retail business, using data, insight and creativity to support store performance and commercial goals.
Plan and deliver local store marketing activity, campaigns and promotions that help attract new customers and encourage repeat visits.
Work with retail leaders to understand opportunities and challenges across stores and regions, turning insight into clear marketing actions.
Support customer engagement across digital, social, promotional and in-store channels, ensuring activity feels relevant, accessible and easy to understand.
Support 30+ company-owned iSmash stores and around 18 Pocket Geek franchise locations with practical, consistent and commercially focused marketing plans.
Build positive working relationships with franchise partners, supporting clear communication, shared learning and consistent brand execution across the network.
Help support the transition to a single iSmash brand, ensuring marketing activity brings the brand journey to life for customers, colleagues and partners.
Visit stores regularly to listen, learn and gather insight so marketing plans reflect customer needs and day-to-day operational realities.
Measure and share the impact of marketing activity against agreed retail KPIs, including footfall, revenue contribution, customer engagement and brand execution.

What You’ll Bring

Experience in retail, franchise, multi-site, omnichannel or local marketing.
A good understanding of how online and offline marketing channels can work together, including local campaigns, digital activity, social media, promotions and in-store execution.
Ability to use customer, campaign or commercial insight to shape practical marketing recommendations.
Confidence building collaborative relationships with colleagues, retail leaders, franchise partners and cross-functional teams.
Strong organisational skills, with the ability to balance priorities, work independently and stay connected with teams across different locations.
Clear communication and problem-solving skills, with a practical approach to getting things done.
A degree or formal marketing qualification can be helpful, but it is not essential. Equivalent experience, learning or professional development will be valued.
You will need to have the ability to travel regularly visiting our retail and franchise stores and partners

What We Offer

Hybrid and flexible working arrangements to support how you work best.
Performance bonus scheme.
A range of financial, wellbeing and social benefits.
Access to our internal wellbeing programme.
Learning and development opportunities to help you grow your career.

Our Values and Commitment to Inclusion

At Assurant, our values of Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide how we work. We believe different perspectives, experiences and backgrounds help us make better decisions, support our customers and create an environment where people can contribute and grow.

We’re committed to an accessible and inclusive recruitment process. If you need adjustments at any stage, or if there is anything that would help you show your best during the process, please let us know and we’ll be happy to support you.

If this opportunity sounds like a role where you could make an impact, we’d love to hear from you.

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Project Manager

Tue, 15 Sep 2026 07:00:00 GMT

Position Summary

Assurant is seeking an experienced Senior Project Manager to lead large, complex, cross-functional business and technology initiatives that support strategic business objectives and enterprise transformation efforts.

The Senior Project Manager is responsible for planning, executing, monitoring, controlling, and delivering enterprise projects within approved scope, schedule, budget, quality, and risk parameters. This role partners closely with business leaders, technology teams, vendors, and executive stakeholders to ensure successful delivery of strategic outcomes while applying strong leadership, governance, and project management discipline.

The ideal candidate is an accomplished project leader who thrives in a dynamic environment, excels at stakeholder management, and has a proven track record of successfully delivering complex programs that drive meaningful business value.

What You’ll Do

Lead Complex Enterprise Initiatives

Manage large-scale, cross-functional projects from initiation through implementation and operational transition.
Define project scope, objectives, deliverables, milestones, success measures, and implementation strategies.
Develop and maintain integrated project plans, schedules, resource plans, budgets, and governance artifacts.
Coordinate business, technology, operations, vendor, and third-party resources to achieve project objectives.
Ensure projects are delivered on time, within scope, and within budget.

Drive Governance, Risk, and Delivery Excellence

Identify, assess, and manage project risks, issues, dependencies, assumptions, and change requests.
Monitor project health, resource capacity, budget performance, and key delivery metrics.
Lead issue resolution activities and escalate critical concerns as appropriate.
Ensure adherence to corporate governance standards, compliance requirements, audit controls, security policies, and project management methodologies.

Executive Communication and Stakeholder Management

Build and maintain strong relationships across all levels of the organization.
Facilitate project governance reviews, steering committees, status meetings, workshops, and executive briefings.
Provide clear, concise communication of project status, risks, accomplishments, decisions, and recommendations.
Influence decision-making and drive stakeholder alignment to support business objectives.

Team Leadership

Lead and motivate cross-functional teams in a matrixed environment.
Foster a culture of accountability, collaboration, transparency, and continuous improvement.
Mentor project managers, project coordinators, and team members.
Resolve conflicts and remove barriers that may impact delivery success.

Continuous Improvement

Champion project management best practices, standards, processes, and tools.
Identify opportunities to improve delivery efficiency, governance effectiveness, and organizational maturity.
Contribute to operational excellence initiatives across the PMO and broader organization.

Required Qualifications

Bachelor’s degree in Business, Information Technology, Engineering, Finance, or a related field, or equivalent combination of education and experience.
8+ years of project management experience leading large, complex, enterprise-wide initiatives.
Demonstrated success delivering cross-functional programs involving multiple business and technology teams.
Experience managing project scope, schedule, budget, risks, dependencies, and change controls.
Strong leadership, facilitation, negotiation, and conflict-resolution skills.
Exceptional written, verbal, and presentation communication skills.
Proven ability to influence stakeholders and drive decisions without direct authority.
Experience working within a Project Management Office (PMO) environment.
Advanced proficiency with Microsoft Office Suite and enterprise project management tools.

Preferred Qualifications

Project Management Professional (PMP) certification.
Experience leading business transformation, finance transformation, systems implementation, integration, or modernization initiatives.
Experience using Microsoft Project, Azure DevOps, Jira, ServiceNow, or Project Portfolio Management (PPM) platforms.
Experience with Agile, Hybrid, and Waterfall delivery methodologies.
Experience presenting to executive leadership and steering committees.
Financial services, insurance, fintech, or shared services experience preferred.

Competencies for Success

Strategic Thinking
Enterprise Project Management
Program Leadership
Risk and Issue Management
Financial Management
Stakeholder Management
Executive Communication
Change Leadership
Decision Making
Problem Solving
Team Leadership
Collaboration and Influence
Operational Excellence
Customer Focus

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Analista Técnico de Garantías Automotrices (Inglés)

Mon, 14 Sep 2026 07:00:00 GMT

Ubicación: Retiro, CABA | Modalidad: Híbrida

En esta posición, aplicarás tu experiencia como mecánico automotor para analizar reclamos relacionados con contratos de servicio y protección vehicular. Revisarás diagnósticos, órdenes de reparación y documentación técnica para determinar si una falla y su reparación se encuentran cubiertas por los términos del contrato.

Tu conocimiento práctico de sistemas mecánicos, eléctricos y electrónicos del vehículo será fundamental para evaluar diagnósticos, validar procedimientos de reparación e identificar oportunidades de mejora en la gestión de reclamos.

Tendrás contacto frecuente, principalmente telefónico y en inglés, con concesionarias, talleres, centros de servicio, proveedores y clientes. Tu objetivo será obtener la información necesaria, tomar decisiones precisas y comunicar cada resolución de manera clara y profesional.

Esta oportunidad te permitirá trasladar tu experiencia técnica adquirida como mecánico automotor a un entorno corporativo y desarrollar conocimientos especializados en garantías, análisis contractual y toma de decisiones.

Requisitos Excluyentes

Secundario completo.
Nivel de inglés avanzado/bilingüe.
Buen manejo de herramientas informáticas y múltiples aplicaciones simultáneamente.
Experiencia comprobable como mecánico automotor en talleres, concesionarias o centros de servicio.
Experiencia realizando diagnósticos, reparaciones y mantenimiento de vehículos.
Conocimiento técnico sólido de sistemas de motor, transmisión, suspensión, dirección, frenos y componentes eléctricos/electrónicos.
Capacidad para interpretar órdenes de reparación, diagnósticos técnicos, manuales y documentación de servicio.
Capacidad para analizar fallas mecánicas y determinar la razonabilidad técnica de una reparación.
Experiencia laboral previa en el sector automotor.
Capacidad para interpretar documentación técnica y relacionarla con términos contractuales para tomar decisiones de cobertura.

Valoraremos especialmente

Experiencia como asesor de servicio con formación y trayectoria mecánica previa.
Experiencia en garantías automotrices, procesos de posventa o reclamos técnicos.
Certificaciones técnicas automotrices.
Excelentes habilidades de comunicación oral y escrita.
Capacidad analítica y orientación a la resolución de problemas.
Organización para gestionar múltiples casos en simultáneo.
Capacidad para trabajar tanto de forma autónoma como en equipo.

¿Por qué sumarte a nuestro equipo?

Disfrutás ayudar a las personas y generar experiencias positivas.
Te gustan los desafíos y resolver problemas.
Te adaptás fácilmente a entornos dinámicos y de ritmo acelerado.
Tenés vocación de servicio y excelentes habilidades de comunicación.
Buscás desarrollarte profesionalmente en una compañía global.

Nuestros beneficios

✔ Montos mensuales para delivery

✔ Descuento en gimnasio 💪

✔ Modalidad de trabajo híbrida 🐕 🐈 👔 🧦

✔ Día libre por cumpleaños 😎

✔ 2 mañanas o tardes libres al año

✔ Acceso gratuito a Udemy Learning

✔ Reintegro en clases de inglés

✔ Reembolso parcial de estudios universitarios en carreras afines

✔ Cobertura mensual de gastos de Home Office

✔ Descuentos en productos de consumo masivo

Si te interesa desarrollarte en un entorno dinámico, colaborar con equipos de alto desempeño y brindar soluciones que generen impacto en la experiencia de nuestros clientes, te invitamos a postularte.

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Compensation Analyst

Fri, 11 Sep 2026 07:00:00 GMT

Senior Compensation Analyst | Assurant-GCC

Position Summary

Key Responsibilities

Conduct compensation analyses and develop recommendations to support talent and business decisions.
Perform job evaluations, market pricing, and benchmarking activities to maintain competitive compensation practices.
Support annual compensation programs, including salary planning processes and related reporting.
Partner with HR and business stakeholders to provide compensation guidance and consultation.
Prepare analyses, presentations, and reports for leadership and executive audiences.
Contribute to compensation transformation initiatives and process improvement efforts.
Support pay equity and pay transparency programs through analysis and project participation.

Location & Work Arrangement

This position is based in Argentina and follows a hybrid work model.
The role primarily aligns with Argentina business hours.
Occasional early morning or evening meetings may be required during compensation cycles and annual processes.

Required Qualifications

Bachelor's degree or equivalent professional experience.
3+ years of experience in Compensation, Total Rewards, or a related field.
Experience conducting compensation analysis, job evaluation, and market benchmarking.
Advanced Excel skills and strong analytical capabilities.
Experience translating data into actionable recommendations for stakeholders.
Strong written and verbal English communication skills.
Ability to manage multiple priorities and work independently in a dynamic environment.

Preferred Qualifications

Experience supporting regional or multinational compensation programs.
Knowledge of pay equity, pay transparency, salary structures, and incentive programs.
Strong stakeholder management and consulting skills.
Experience participating in transformation, change, or process improvement initiatives.
Exposure to AI-enabled tools or technology-driven work environments.

Why Join Us?

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Proposal & Strategy Manager

Fri, 11 Sep 2026 07:00:00 GMT

Job Purpose

Responding to RFPs is a critical aspect of Assurant’s business, and the proposal coordinator plays a critical role managing RFP intake, as well as response authoring, revision, completion and delivery.

Key Objectives

Increase win rate by developing and executing clear, client-focused win strategies for every RFP.
Ensure on-time, high-quality submissions that are fully compliant and tailored to client requirements.
Strengthen competitive differentiation by delivering compelling, insight-led proposals that clearly articulate Assurant’s value proposition.
Drive cross-functional accountability by aligning stakeholders to defined roles, deadlines, and deliverables.
Improve proposal efficiency and cycle time through standardized processes, tools, and best practices.
Enhance content quality and consistency by managing reusable assets and ensuring messaging alignment across responses.
Embed governance and performance tracking using KPIs (e.g., win rate, turnaround time, quality scores) to continuously improve outcomes.
Increase stakeholder engagement and effectiveness through structured collaboration, clear communication, and proactive issue resolution.
Identify and implement process improvements to scale the proposal function and support business growth.

Primary Job Responsibilities

Key Responsibilities & Accountabilities

30% Win Strategy & Proposal Leadership

Own the development and execution of RFP win plans, ensuring each response is aligned to client priorities, competitive positioning, and Assurant’s strategic objectives.
Translate complex requirements into clear, compelling, and differentiated narratives that increase probability of win.
Challenge and guide stakeholders to ensure contributions are strategic, relevant, and aligned to the overall value proposition.

30% End-to-End RFP Ownership

Lead the full lifecycle of RFP responses—from intake qualification through to final submission—with clear accountability for quality, timeliness, and completeness.
Ensure all requirements are met while maintaining a sharp focus on differentiation and client impact.
Oversee the creation of integrated deliverables (proposals, presentations, personas, videos, etc.) that reinforce the win strategy.

20% Cross-Functional Leadership & Accountability

Act as the single point of accountability across Marketing and enterprise stakeholders for all RFP activities.
Align 10–50+ contributors to clear roles, deadlines, and deliverables—holding teams accountable to commitments.
Facilitate working sessions that drive decisions, resolve blockers, and maintain momentum toward submission.
Capture and communicate clear actions, decisions, and ownership, ensuring follow-through and execution discipline.
Proactively influence senior stakeholders to maintain focus on priorities and deliver high-quality inputs on time.

10% Process Excellence & Continuous Improvement

Own and evolve the RFP management process, ensuring scalability, efficiency, and consistency across submissions.
Drive adoption of proposal management tools and best practices to improve speed, quality, and collaboration.
Identify and implement improvements based on performance insights (e.g., cycle time, win rates, stakeholder feedback).
Establish and track KPIs to measure proposal effectiveness and inform ongoing optimization.

10 % Stakeholder & Relationship Management (20%)

Build strong, trusted relationships across functions to enable effective collaboration and high-quality contributions.
Act as a strategic partner to stakeholders—anticipating needs, surfacing risks early, and driving alignment.
Represent Marketing with credibility and clarity, ensuring a consistent and professional engagement model.
Foster a culture of accountability, responsiveness, and continuous feedback across teams.

Required Experience, Skills, and Knowledge

Three to five (3-5) years of experience managing complex, multi-pronged projects with 10-50 stakeholders
Extremely organized with an instinct for thinking on one’s feet and finding solutions on the fly
Comfortable managing multiple workstreams simultaneously and collaborating with the multiple people and personalities behind the work
Comfortable and confident enough to communicate with senior colleagues on a daily basis, helping them focus as needed, and facilitating the timely delivery of their deliverables
Interest in growing into a role in project management and/or organizational dynamics, with a passion for finding efficiencies in the way teams operate on a day-to-day basis
Interest in marketing, business strategy and/or persuasive writing also helpful

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Dock Receiving Supervisor (Nights)

Fri, 11 Sep 2026 07:00:00 GMT

As the Dock Receiving Supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

This is an onsite role in our DFW facility with a schedule of Monday-Thursday, 5:30PM - 04:00AM.

What will be my duties and responsibilities in this job?

Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them
Drive process improvements and coordinate new product introductions
Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area
Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
Drive engagement across area of responsibility and work with the team to foster a strong engage culture
Work with manager to review the peakon score and create action plans within the tool
Meet production operational standards by implementing production, productivity and quality standards
Work with the site leadership to assist in resolving problems and identifying process improvements
Meet production financial standards by controlling and minimizing production expenses
Monitor production performance and ensure all daily shift production reports are completed on time
Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching at a minimum of once a month
Performs other duties as assigned

What are the requirements needed for this position?

Must have HS Diploma or GED
Minimum of 3-years of experience with small electronics repair
Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Prior experience in a warehouse, shipping, receiving or related environment required
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills
Able to successfully interface with all levels of Company personnel as well as external personnel
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
May be required to work across multiple shift

What other skills/experience would be helpful to have?

Associates Degree
3+ years of experience in mobile device repair
3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
Understanding of Lean and Six Sigma methodologies

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Procurement Analyst

Fri, 11 Sep 2026 07:00:00 GMT

Job Purpose

The Associate Procurement Analyst is a GCC‑based role responsible for managing sourcing intake requests through the Buy Desk, executing tail‑spend and low‑complexity sourcing activities, and supporting supplier due diligence, onboarding, and contract execution under established category strategies.

This is a newly created role within Assurant’s sourcing organization, playing a critical part in the implementation and success of the Buy Desk operating model. The role is expected to operate with a high level of initiative, responsiveness, and execution discipline, ensuring that tactical sourcing needs are addressed efficiently while maintaining procurement governance.

The Vendor Analyst owns tail spend within assigned sub‑categories, performing spend analysis, identifying optimization opportunities, proposing tactical initiatives, and executing them within defined thresholds (e.g., RFQs, 3‑bid processes, spot buys). More complex or strategic opportunities are escalated to Senior Sourcing Analysts/Managers or Category Leads.

Role Scope

Primary ownership of Buy Desk intake and tactical sourcing execution
Responsibility for tail spend management across assigned sub‑categories
Execution of low‑complexity sourcing events (RFQs, spot buys, simple renewals)
Escalation of strategic or high‑value initiatives
Global categories and stakeholders (execution‑focused role)

Key Responsibilities

Receive, review, and triage sourcing intake requests through the Buy Desk.
Execute tail‑spend sourcing activities, including spot buys, simple renewals, and one‑off purchases.
Run RFQ / 3‑bid processes in line with procurement policies, thresholds, and timelines.
Analyze tail‑spend patterns to identify tactical savings and standardization opportunities.
Propose and execute tactical sourcing initiatives within defined authority limits.
Coordinate supplier due diligence, onboarding, and compliance checks, including collaboration with Risk, Legal, and Operations teams.
Support contract execution and deployment in coordination with Legal and senior sourcing stakeholders.
Maintain complete sourcing documentation, audit trails, and intake records.
Escalate complex, high‑risk, or strategic sourcing needs to Senior Sourcing Analysts or Category Leads.

Required Experience, Skills, and Knowledge

1–3 years of experience in procurement, sourcing, buying, or tactical purchasing roles.
Solid understanding of sourcing processes, RFQs, and basic commercial negotiations.
Hands‑on experience supporting tail‑spend and tactical procurement activities.
Strong organizational skills with the ability to manage high volumes of requests.
Experience using procurement or sourcing tools (Oracle, Ariba, Coupa, or similar).
Professional working proficiency in English (written and verbal).

Preferred Qualifications

Experience supporting multiple categories or stakeholders simultaneously.
Exposure to global or regional sourcing environments.
Basic understanding of contract terms and supplier risk considerations.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Business Systems Coordinator

Thu, 10 Sep 2026 07:00:00 GMT

Associate Business Systems Coordinator

Overview of Position

As an Associate Business Systems Coordinator, you will play a key role in supporting strategic technology and business initiatives across Global Auto. This position offers exceptional visibility and the opportunity to influence the success of multiple high-impact programs by helping teams organize requirements, improve processes, and strengthen collaboration across stakeholders.

You will work closely with Program Managers and Business Systems Managers to ensure requirements are documented accurately, Jira backlogs are maintained effectively, and information flows seamlessly across teams. This role is ideal for someone who enjoys connecting information, solving problems, and leveraging technology, including AI and automation tools, to improve business outcomes.

You will support a primarily US-based team in while gaining exposure to strategic initiatives focused on operational excellence, digital transformation, and innovation.

What will be my duties and responsibilities in this job?

Translate business requirements into Jira features, user stories, and related documentation.
Gather, organize, and document requirements from meetings, recordings, workshops, and stakeholder discussions.
Maintain Jira backlog hygiene by ensuring stories, tasks, and priorities remain accurate and up to date.
Review acceptance criteria and support alignment between business needs and development deliverables.
Assist with solution demonstrations, feedback collection, and analysis of business outcomes.
Coordinate activities and communication across Program Managers, Business Systems Managers, and other stakeholders.
Generate status reports and ensure timely sharing of project information across multiple strategic programs.
Support process improvement, knowledge management, and AI-driven operational efficiencies utilizing Microsoft 365, SharePoint, Copilot, and related technologies.

What are the requirements needed for this position?

A minimum of 2 years of experience in business analysis, systems analysis, project coordination, or a related field.
Experience gathering, documenting, and managing business requirements.
Experience working with Jira, including backlog management and user story creation.
Understanding of software development lifecycle (SDLC) methodologies and technology delivery processes.
Advanced English communication skills, both written and verbal.
Experience working with Microsoft 365 applications and collaboration tools.

What other skills/experience would be helpful to have?

Experience working with SharePoint environments and knowledge management practices.
Exposure to AI and automation technologies such as Microsoft Copilot, AI agents, or comparable tools.
Experience supporting cross-functional or enterprise-wide programs.
Strong analytical and problem-solving capabilities.
Excellent organizational skills with the ability to manage multiple priorities.
Ability to work independently while maintaining strong collaboration across teams.
Experience in PMO, product, operations, or technology-focused environments.

Why Join Us?

This is an opportunity to join a highly collaborative team that values innovation, continuous improvement, and diverse perspectives. You'll contribute to strategic programs, help shape a newly established role, and gain exposure to emerging technologies including AI and automation. Team members are encouraged to challenge ideas, improve processes, and make a visible impact on business results from day one.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Practicante

Wed, 09 Sep 2026 07:00:00 GMT

🚀 ¡Oportunidad de Aprendizaje SENA!

¿Estás buscando realizar tu etapa práctica y desarrollar experiencia en una compañía líder? ¡Esta puede ser tu oportunidad!

📱 Aprendiz SENA - Soporte Operativo Serás responsable de apoyar la atención y seguimiento de solicitudes de centros de servicio y call center, actualizar información en sistemas, gestionar casos y reportes operativos, y brindar soporte a los procesos para garantizar una excelente experiencia al cliente.

✅ Requisitos:

Ser estudiante SENA en etapa práctica.
Contar con aval para contrato de aprendizaje.
Interés en servicio al cliente, operaciones y gestión administrativa.
Manejo básico de herramientas de Office.
Contar con una conexión a internet estable , ya que las actividades se realizan de manera remota.

🌟 Tendrás la oportunidad de aprender sobre procesos operativos, trabajo en equipo, atención al cliente y herramientas digitales en un entorno dinámico y profesional.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Customer Care Representative Albany, OR

Tue, 08 Sep 2026 07:00:00 GMT

Associate Customer Care Representative

$500 sign-on bonus for on-site employees!!!

Location: Albany, OR | Job Type: Full-Time
Schedule: Must be able to work any shift between 6am-6pm M-F onsite location- Albany, OR
Compensation: Competitive pay

Why Join Us?

At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers. We are deeply invested in your success and committed to providing a supportive, inclusive, and growth-oriented environment.

What Sets Us Apart:

Benefits from Day One – Medical, dental, vision, and more
Paid Time Off – Including holidays
Career Growth – Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
Comprehensive Training – Paid training to set you up for success

What You’ll Do:

Handle inbound customer calls with empathy and professionalism
Resolve issues, answer questions, and provide proactive solutions
Document interactions and follow up as needed
Participate in special projects and adapt to evolving priorities
Deliver a WOW experience on every call —customers should hear your smile!

Note: This role does not involve cold calling, sales, or contract upgrades.

What We’re Looking For:

Minimum Requirements:
- High school diploma or GED
- Customer service experience (call center preferred)
- Strong communication, listening, and problem-solving skills
- Ability to multitask using technology in a fast-paced environment

Work Environment:

Full-time, 40 hours/week
Shifts may vary and include holidays
Periodic shift bids determine schedules based on business needs

Ready to Make a Difference?

If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we’d love to hear from you!

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Accountant

Mon, 07 Sep 2026 07:00:00 GMT

Responsibilities and Main Tasks

Prepare and maintain balance sheet reconciliations for varying complexities of balance sheet reconciliations ensuring accuracy, completeness, and timely submission for management review and approval.
Perform and support reconciliation activities while actively contributing to the identification, design, and implementation of automation opportunities across assigned processes and the broader Center of Excellence (COE). Partner with stakeholders to improve process scalability, strengthen operational controls, enhance efficiency, and reduce manual effort through continuous process improvement and automation initiatives.
Demonstrate an understanding of assigned balance sheet accounts, including related upstream and downstream processes and key operational dependencies.
Complete timely and accurate analytical reviews of reconciliations within scope, investigating variances and supporting resolution efforts.
Supports the aging analysis compilation and review.
Provide support on reconciliation requirements and documentation standards for area of responsibility.
Build effective working relationships with business partners and operational stakeholders to facilitate timely issue resolution.
Monitor key financial metrics and management reporting related to assigned areas of responsibility.
Participate in projects and initiatives including but not limited to, system integrations, acquisitions, and process improvement for areas of responsibility.
Demonstrate ownership of assigned accounts by proactively identifying, researching, and resolving reconciling items while maintaining appropriate documentation.
Exercise professional judgment when evaluating transactions and account activity, ensuring compliance with GAAP and company policies.
Maintain high-quality work standards by identifying potential issues, trends, and control concerns and escalating them when appropriate.
Ensure all assigned processes are fully documented with accurate and up-to-date desk procedures.

Requirements

BA or BS in Accounting, CPA preferred.
Minimum 3-5 years of related general accounting experience, insurance preferred Demonstrated experience working with Oracle ERP or other ERP tools.
Efficient in Microsoft Office Suite, specifically excel, word, and powerpoint Experience in analytical skills: gather & analyze data, identify trends and differences, communicate the impact or story appropriately, and ensure relevant resolution for all activities.
Demonstrates awareness of AI-enabled and automation tools and applies them appropriately to improve productivity, data analysis, and process efficiency.
Utilizes technology solutions, including AI-assisted tools, to support reconciliation activities, research, and process improvement initiatives.
Supporting manager in transformational initiatives
Ability to demonstrate strong collaboration, delegation, and partnering skills.
Proven ability to operate independently, prioritize competing deliverables, and make sound decisions under tight close timelines.

Other Requirements

Knowledge of US GAAP, STAT, internal controls, financial reporting and data analysis and trending preferred
Understanding of progressive accounting practices and procedures
Blackline or other reconciliation tool usage a plus
Working knowledge of regulatory requirements (i.e., SOX, audits)
Working in an enterprise center of excellence environment a plus
Ability to multi-task, work well under pressure and perform in a fast-paced environment.
Adhere to strict timelines for recurring deliverables such as quarter-end close activities which may require extended working hours during those periods.

This is a hybrid role that requires in‑person attendance at our Buenos Aires, Argentina office once per week.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Analista de Qualidade Pleno (Poá/SP)

Fri, 04 Sep 2026 07:00:00 GMT

Título: Analista de Qualidade Pleno

Localidade: Poá/SP

Como Analista de Qualidade Pleno na Assurant, você será responsável por apoiar o desenvolvimento da equipe de atendimento, atuando em treinamentos, reciclagens e monitoramento da qualidade. Além disso, identificará oportunidades de melhoria nos processos e contribuirá para o aumento da eficiência e da excelência operacional.

Principais Responsabilidades

Realizar monitorias de qualidade por meio da escuta de atendimentos e análise de chamadas gravadas, avaliando a atuação do parceiro terceirizado e das áreas internas conforme os padrões e diretrizes da companhia;
Fornecer feedbacks estruturados e transparentes aos operadores, contribuindo para o desenvolvimento contínuo da equipe;
Desenvolver e aplicar treinamentos operacionais e comportamentais, com foco na excelência do atendimento ao cliente;
Atuar em parceria com as lideranças na implementação de projetos voltados à melhoria dos indicadores operacionais, como TMA (Tempo Médio de Atendimento), FCR (First Call Resolution) e outros KPI's da operação;
Desenvolver e validar, junto à gestão da área, campanhas, ações motivacionais e iniciativas voltadas ao aumento da qualidade e da eficiência operacional;
Identificar oportunidades de melhoria em processos, propondo soluções que contribuam para a experiência do cliente e para a evolução contínua da operação.

Requisitos

Formação Superior Completa.
Experiência em Qualidade, Customer Experience (CX), Eficiência Operacional ou áreas correlatas;
Vivência com análise de indicadores, identificação de oportunidades de melhoria e otimização de processos;
Perfil analítico, com facilidade para trabalhar com dados e elaborar relatórios;
Conhecimento em Excel para análise de informações e geração de insights;
Experiência com monitoria de qualidade, treinamento e desenvolvimento de processos será considerada um diferencial;
Capacidade de desafiar o status quo, propor soluções e atuar com foco em melhoria contínua;
Perfil proativo, inovador e orientado à resolução de problemas;
Experiência no segmento de seguros será considerada um diferencial;
Espanhol será considerado um diferencial.
Disponibilidade para atuar no modelo Híbrido, com disponibilidade para atuação em Poá/SP e, eventualmente, Alphaville

Benefícios

Local de trabalho: Poá/SP
Trabalho Híbrido 3x2 (2 vezes por semana presencial no escritório)
Auxílio Home Office
Assistência Médica Sulamérica
Assistência Odonto Careplus
Seguro de Vida
Previdência Privada
Vale refeição
Vale alimentação
13° cesta alimentação
Vale transporte / Fretado
Auxílio Creche / Babá
Convenio academia – Total Pass
Programa de apoio ao colaborador
Empréstimo consignado
Day off de aniversário
Short Friday no verão

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Data Insights Associate

Fri, 04 Sep 2026 07:00:00 GMT

Data Insights Associate

Position Overview

The Data Insights Associate is responsible for developing, maintaining, and enhancing reporting and analytics solutions that support business decision-making. This role will partner with internal stakeholders to transform data into meaningful insights through dashboards, reports, and data analysis.

The ideal candidate is analytical, detail-oriented, and eager to learn new technologies. This position offers the opportunity to work with business leaders, gain exposure to multiple areas of the organization, and contribute directly to data-driven decision-making.

Key Responsibilities

Reporting & Analytics

Develop, maintain, and enhance reports, dashboards, and visualizations using Power BI.
Analyze operational, financial, sales, and business data to identify trends and actionable insights.
Deliver accurate and timely reporting to internal stakeholders and external partners.
Support ad hoc reporting requests and business analysis initiatives.
Monitor and validate data quality across reporting sources.

Data Analysis & Business Support

Interpret data and provide recommendations that support business objectives.
Partner with business stakeholders to understand reporting needs and requirements.
Perform root cause analysis to investigate reporting discrepancies and data-related issues.
Gather, document, and clarify business requirements for new reporting solutions.

Technical Development

Write and maintain SQL queries to support reporting and analytical needs.
Support the development and optimization of reporting datasets.
Identify opportunities for automation and process improvement.
Assist with testing and validating reporting enhancements prior to deployment.

Collaboration & Communication

Work closely with cross-functional teams to deliver reporting solutions.
Present findings and insights to stakeholders in a clear and actionable manner.
Provide support and guidance to end users regarding reports and dashboards.
Participate in Agile ceremonies and project activities as needed.

Required Qualifications

Bachelor's degree in Business, Information Systems, Analytics, Mathematics, Statistics, Finance, or a related discipline.
1+ years of experience in Data Analytics, Reporting, Business Intelligence, or a related field.
Experience developing reports and dashboards using Power BI.
Strong SQL skills for querying and analyzing data.
Advanced Microsoft Excel skills.
Strong analytical and problem-solving abilities.
Excellent written and verbal communication skills.
Professional proficiency in English.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred Qualifications

Experience with Power Query and Power Pivot.
Knowledge of data warehousing and dimensional modeling concepts.
Experience working in Agile environments.
Exposure to financial services, insurance, lending, or equipment finance industries.
Experience gathering business requirements and documenting user stories.
Experience supporting executive and operational reporting.

Key Competencies

Analytical Thinking
Attention to Detail
Continuous Learning
Problem Solving
Communication Skills
Stakeholder Management
Organization and Time Management
Adaptability
Collaboration and Teamwork

Why Join Us?

Opportunity to work with modern reporting and analytics technologies.
High visibility across the organization and direct exposure to business leaders.
Collaborative team environment with strong mentorship and development opportunities.
Ability to influence reporting strategies and contribute to data-driven decision-making.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Actuarial Lead

Thu, 03 Sep 2026 07:00:00 GMT

Actuarial Lead

Location: Milan, Italy | Hybrid working with time in our Milan office and the flexibility to work from home

Business Unit; Actuarial

Employment Type: Permanent, full time, 37 hours per week, Monday to Friday

Reports To : Regional Director

The Opportunity:

This is an opportunity to join Assurant Europe as an Actuarial Lead in Milan, working in a hybrid role that combines technical actuarial and pricing expertise with business partnership. Reporting to the Regional Director, you will support pricing for new business opportunities and monitoring existing underwriting scheme performance, identifying areas for improvements and making clear recommendations to support the achievement of the regional business plan. You will work with colleagues across Europe, contribute to continuous improvement, and have the opportunity to broaden your experience through our actuarial exam and rotational programme.

What you will do:

Prepare pricing for new business opportunities ensuring that pricing is within risk appetite, sustainable and provides the opportunity for business development teams to win new business.
Prepare regular performance analysis output, monitoring actual vs expected results for both internal and external business partners. Ensure reports and business communications support effective business decision-making. Gather, validate and interpret data from a range of sources, applying appropriate methodologies and identifying trends that may influence business performance.
Translate financial projections into practical business metrics, recommendations and insights for stakeholders across finance, accounting, regulatory, IT and other teams.
Recommend improvements to pricing and underwriting processes, data quality, reporting and ways of working.
Lead or contribute to team projects, support knowledge sharing, and provide constructive peer review and feedback.
Manage multiple priorities and deadlines while continuing to develop your actuarial expertise and professional qualification pathway.

What you Bring:

Fluent Italian and English communication skills. English is used as the common business language across Assurant Europe.
A degree in Mathematics, Actuarial Science or a related field, or a demonstrated relevant business experience.
Progressive actuarial and/or underwriting experience, with a strong understanding of actuarial and underwriting concepts, insurance products and business performance drivers.
Confidence working with Microsoft Office (Excel and PowerBi) and data tools such, SQL or similar platforms.
Strong analytical, project management and problem-solving skills, with the ability to explain complex information clearly.
A collaborative approach, curiosity to learn, and an interest in building trusted relationships across teams and markets.

Benefits & Training

Full time base salary range: €50,600 – €65,800 based on 14 salary instalments
Full time is classed as 37 hours per week, Monday to Friday
Bonus or variable pay: 10% performance bonus based on 70% company and 30% individual performance. Paid March 2027 (pro-rated).
Hybrid working arrangement with flexibility to work from home and from our Milan office.
A local benefits package aligned to the Italian market.
Wellbeing and employee support programmes.
Ongoing learning and development opportunities, including support for actuarial development.

Collective Labour Agreement (CCNL)

This position is governed by the applicable provisions of the ANIA as required under Italian employment legislation. Additional information regarding employment terms and conditions will be provided during the recruitment process.

Equal Opportunity and Pay Transparency

Assurant is an Equal Opportunity Employer. Employment decisions are based on objective, job-related, and gender-neutral criteria. We are committed to fostering an inclusive workplace where all employees and applicants are treated fairly and with respect. In accordance with the EU Pay Transparency Directive and applicable Italian legislation, compensation information is provided prior to the interview process and recruitment decisions are based on objective and gender-neutral criteria. Job titles, job advertisements, and recruitment processes are designed to be gender-neutral and non-discriminatory. Candidates will not be asked to disclose their current or previous compensation during the recruitment process.

Our Values:

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

We look forward to receiving your application!

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supply Chain Manager (Mobile Reverse Logistics)

Thu, 03 Sep 2026 07:00:00 GMT

The Supply Chain Manager is responsible for ensuring the smooth flow of materials and products necessary for production and operational success within the depots. In addition to managing the entire lifecycle of materials, from procurement to distribution, ensuring that production processes run smoothly, maintains optimal inventory levels to prevent shortages or excess, which can disrupt production or tie up capital unnecessarily, and implement strategies to reduce costs while maintaining quality and supply continuity. This is accomplished through the development of lean processes and procedures that meet internal and external customer requirements and the effective leadership of Inventory Control resources through clear and precise communications of responsibilities and goals.

This is an onsite role in our Irving, TX facility. Multiple shifts and positions are available.

This job posting is part of our ongoing efforts to build a strong talent network for current and future opportunities. We invite you to apply, and qualified candidates will be contacted as roles become available.

What will be my duties and responsibilities in this job?

Effective operation by working with the supervisors to complete customer priorities based on demand schedules, assigning tasks/projects as needed, coordinating the flow of work, oversee completion of work, monitor key performance metrics (KPI), managing labor efficiency across the area of responsibility, mentor/coach leaders and manage headcount
Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff for the department
Establish, track, and analyze departmental reports/measurements and present findings as appropriate
Work with senior management to establish department and company goals, and rely on experience, judgment and innovation to achieve them
Identify process improvements for the department along with the design of KPIs and coordinate new model introductions
Create and utilize reports to accurately represent product flow and task completion rates and percentages
Develop and utilize reporting to ensure SLAs are achieved
Manage cycle counts and inventory control processes to ensure inventory accuracy maintained
Liaison between teams, shifts, and departments, and partners with vendor/customer/client representatives while fostering true partner relationships that allow us to manage change and growth within the individual business
Monitor inventory of stock and ensure adequate levels are maintained
Provides technical and operational support during the business development process and new customer acquisition
Maintain a clean, organized and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followed
Develop and establish document controls to ensure accuracy of inventory
Hires, develops, evaluates, and (when necessary) disciplines and discharges subordinates’ personnel or makes authoritative recommendations in such matters
Develops function-specific orientation and training programs for area personnel
Establishes standards for effective job performance and evaluates subordinates according to such standards

What are the requirements needed for this position?

Bachelor’s degree or equivalent in any business or related discipline
Minimum seven (7) years’ experience required in a logistics/distribution, fast paced, high volume manufacturing environment with at least five (5) years of data interpretation/analysis and logistics experience and 2 of inventory management experience
Minimum of five (5) years leadership experience with at least five (5) years’ experience managing supervisory personnel

What other skills/experience would be helpful to have?

APICS CPIM designation
Working knowledge and understanding of MRP/ERP systems, WIP & Planning, Preferred knowledge with Oracle
Experience with Microsoft Great Plains
Highly skilled inventory control leader with extensive strategic and tactical experience, results-oriented, high energy, high urgency, and embraces effective change
High level of customer interaction; frequent interruptions and re-prioritization of projects based upon customer needs, working under deadlines, creative thinking, working on multiple projects simultaneously, and ability making decisions based on various levels of information
Working knowledge of Visio
Ability to interact and understand IT issues related to business processes and systems changes
Knowledge of inventory and warehousing processing procedures
Experience in, manufacturing, automation, electronics, systems integration, life cycle modeling, new product introduction, process development and deployment, leveraging Lean/6 Sigma tools, project and resource planning, and systems implementation

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supv, Capability Center Operations

Thu, 03 Sep 2026 07:00:00 GMT

Supervisor, Capability Center Operations

Overview of Position
The Renters Solutions Customer Care organization is looking for a people-focused leader to support and develop a team of Customer Care Representatives. In this role, you will oversee daily operations, coach employees, manage escalated customer situations, and help ensure productivity, quality, and service standards are consistently achieved.

You will also identify performance trends and opportunities to reduce repeat escalations while creating an engaging, accountable, and customer-focused team environment. This is an opportunity to strengthen your leadership capabilities, expand your operational knowledge, and make a direct impact on both the employee and customer experience.

What will be my duties and responsibilities in this job?

Lead, coach, develop, and engage Customer Care Representatives to meet productivity, quality, and customer service expectations.
Manage day-to-day operations and adjust staffing and leadership priorities based on workflow volumes and business needs.
Communicate performance expectations, conduct regular evaluations, and provide ongoing coaching and actionable feedback.
Handle complex and escalated customer situations professionally and serve as a subject-matter resource for the team.
Review productivity and performance reports to identify trends, risks, and opportunities to improve results and reduce repeat escalations.
Support hiring, onboarding, training, testing, and ongoing employee skill development.
Collaborate with internal teams, leaders, clients, and other stakeholders on operational priorities, staffing needs, process improvements, and special projects.

What are the requirements needed for this position?

High school diploma or GED.
A minimum of 2 years of professional experience in a team-oriented work environment.
A minimum of 2 years of supervisory or team-lead experience, including employee coaching and development.
Ability to work various schedules between 8:00 AM and 8:00 PM Eastern Time, Monday through Friday.
Ability to provide occasional Saturday support, approximately once per quarter, based on business needs.

What other skills/experience would be helpful to have?

Leadership experience in a call center, contact center, or customer service environment.
Proficiency with Microsoft Word and Excel.
Strong verbal and written communication skills.
Ability to work effectively both independently and collaboratively.
Strong organizational and time-management skills, with the ability to perform effectively under pressure.
Professional judgment and composure when managing escalated customer situations.
Attention to detail and a commitment to quality and continuous improvement.
Ability to adapt to changing workloads, processes, and business priorities.
A leadership style that balances empathy, accountability, employee engagement, and business results.

What are the working conditions and physical requirements of this job?
General office demands.

Lead by example
Build trust and engagement within their teams
Balance empathy with accountability
Take pride in developing others
Deliver consistent customer and operational results

If you are passionate about people leadership, customer experience, and continuous learning, this role offers an opportunity to make a meaningful impact while growing your career.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supervisor, Capability Center Operations - GCC Global Home IT

Thu, 03 Sep 2026 07:00:00 GMT

Overview of Position

The Supervisor, Capability Center Operations - Global Housing Operations, is responsible for leading the day-to-day performance of a team supporting insurance processing operations for U.S. mortgage servicing clients. This role oversees quality, productivity, service level adherence, and employee development while ensuring operational excellence and client satisfaction.

The Supervisor partners with business leaders and stakeholders to manage workloads, monitor performance metrics, support continuous process improvements, and develop high-performing teams in a fast-paced, deadline-driven environment. This position plays a key role in supporting operational growth as new portfolios and clients transition into the Global Capability Center.

What will be my duties and responsibilities in this job?

Lead and develop a team of Team Leads and Processing Associates, fostering a culture of accountability, engagement, and continuous improvement.
Monitor and drive key operational metrics, including productivity, quality, accuracy, turnaround times, and service level agreements (SLAs).
Conduct regular performance reviews, coaching sessions, and career development conversations with team members.
Manage workload distribution and operational capacity to ensure timely completion of assigned work items and client commitments.
Analyze operational trends and performance data to identify risks, opportunities, and process improvement initiatives.
Collaborate with business partners and leadership to communicate operational results, challenges, and strategic priorities.
Lead change management initiatives and support business growth through effective operational planning and team scalability.
Ensure compliance with all departmental, operational, regulatory, and company policies and procedures.

What are the requirements needed for this position?

A minimum of 2 years of experience leading operational teams in a supervisor, team manager, or equivalent leadership role.
Experience managing productivity, quality, performance metrics, KPIs, and SLAs within a processing, operations, shared services, financial services, insurance, banking, or similar environment.
Advanced English communication skills, both written and verbal.
Intermediate to advanced Microsoft Excel skills, including data analysis, reporting, formulas, and performance tracking.
Experience coaching employees, managing performance, and building high-performing teams.
Strong analytical and problem-solving skills with the ability to make informed decisions using operational data.
Ability to manage multiple priorities in a fast-paced environment while meeting deadlines and client commitments.

What other skills/experience would be helpful to have?

Experience in mortgage servicing, insurance operations, financial services, or transaction processing environments.
Experience managing teams responsible for processing high-volume workloads rather than traditional inbound call center operations.
Working knowledge of Power BI or other reporting and dashboard tools.
Experience supporting operational transitions, organizational growth, or process improvement initiatives.
Ability to influence stakeholders and effectively communicate across multiple levels of the organization.
Strong ownership mindset with a focus on operational excellence and customer outcomes.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Claims Specialist

Wed, 02 Sep 2026 07:00:00 GMT

Why work with Assurant?

Everyone at Assurant, no matter their role, their skills, or where they’re located around the world, is united by our uncompromising values and culture. You’ll bring innovative thought, and a passion for exceptional customer & client partnering to everything you do.

Some of the benefits you'll get working at Assurant include:

International and Local mentoring programs
Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
Discounted Employee Share Purchase Program
Diversity panels and employee resource groups
10 weeks company paid parental leave
Development programs and support for higher education
Novated vehicle leasing
Volunteering leave to give back to the communities we serve
Hybrid work model

What's the role about?

We are seeking enthusiastic individuals to join our Business Services Team in a permanent opportunity. Working a hybrid model between home and our Hawthorn-based office, the successful candidates would be responsible for providing a seamless customer journey. To deliver this customer experience, the successful Claims Specialists will manage end to end claims processes including lodgment, adjudication, case management and settlements of Insurance and Warranty claims.

Reporting to the Claims Team Leader you will be responsible for:

Delivering excellent service for all customers and suppliers, by providing timely and accurate response over the phone and via e-mail
Resolving claims in the most cost effective and time efficient manner, whilst complying to all regulatory requirements
Managing claim enquiries received via inbound / outbound calls and emails
Ability to coordinate administrative duties in between calls and emails
Resolving customer complaints and/or objections within delegated authority to ensure best possible outcome for the customer and Assurant
Working effectively in a team environment, collaborating with others and sharing knowledge and skills to achieve team goals and objectives

Does this sound like you?

Previous Customer Service and/or Call Centre experience
Experience with complaint handling or disputes management is highly advantageous
Previous experience in claims, insurance and/or warranty (desirable but not essential - we will train you!)
Proactive attitude and willingness to learn
A pleasant and professional phone manner
Great team player
Ability to meet service levels and individual KPI’s
Ability to prioritise and multi-task
Decision making skills and ability to problem solve
Sound knowledge of Microsoft Office Suite

Interested? We've love to talk more...

If you need a reasonable accommodation or adjustment at any stage of the hiring process, please contact us. We are committed to ensuring an accessible and equitable experience for all candidates.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Information Security Analyst

Wed, 02 Sep 2026 07:00:00 GMT

Information Security Analyst, GCC-Assurant

The Information Security Analyst position will provide and serve as a resource for security and compliance related tasks and projects. This role will develop, support, and execute processes that enforce Assurant security policies and standards, regulatory requirements, contractual agreements/obligations and any other IT related security or privacy requirements.

What will be my duties and responsibilities in this job?

Responding to incidents
Participation in audits related to security and compliance
Enforce the privacy and confidentiality of sensitive and confidential information in accordance with company policies
Keep a current understanding of evolving threats and defensive technologies
Maintain awareness and knowledge of contemporary security laws, standards, practices, and methods
Other duties as assigned

What are the requirements needed for this position?

3+ years of experience in an information technology role
1+ years of experience with IT Security
Bachelor’s Degree
2+ years of experience in a technical information security role
4+ years of experience in an information technology role

What are the Preferred Skills required for this position?

Working knowledge of information security control technologies including EDR, web and email gateways, access control, cryptography, vulnerability management, SIEM/log management, ID/IPS, zero-trust networks, and DLP
Working knowledge of network protocols, desktops, laptops, DNS, and networking devices - servers, routers, VPNs, proxies, firewalls
Strong written and verbal communication skills, including the ability to discuss technical topics with a non-technical audience
Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential
Demonstrate ability to engage and collaborate with employees, presenting a friendly, approachable demeanor to leverage security to help others succeed.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Email Marketing Specialist

Tue, 01 Sep 2026 07:00:00 GMT

JOB PURPOSE:

The Email Marketing Specialist is a key member of the Email Center of Excellence responsible for executing customer engagement and lifecycle marketing initiatives across multiple brands, business units, and communication programs. This role partners closely with marketing stakeholders to build, test, deploy, monitor, and optimize email communications that support acquisition, onboarding, engagement, retention, loyalty, and reactivation objectives.

The Email Marketing Specialist serves as a trusted execution partner, managing campaign production from intake through deployment while ensuring accuracy, brand consistency, quality assurance, and adherence to email marketing best practices. Success in this role requires strong organizational skills, attention to detail, proactive communication, and the ability to manage multiple concurrent projects in a fast-paced environment.

JOB RESPONSIBILITIES:

Email Marketing Execution & Lifecycle Campaign Support (50%)

Build, test, and deploy email campaigns, customer journey communications, and lifecycle marketing programs using enterprise marketing platforms and approved content creation tools.
Create and maintain email content using Knak, Salesforce Marketing Cloud, and other approved marketing technologies.
Configure audience selections, personalization elements, dynamic content, scheduling, and deployment settings.
Support customer lifecycle initiatives including onboarding, engagement, retention, loyalty, and reactivation communications.
Source, organize, and manage campaign assets while ensuring alignment with brand standards and business requirements.
Execute campaigns with a focus on speed, accuracy, scalability, and customer experience.

Campaign Management & Stakeholder Coordination (25%)

Coordinate campaign requirements, timelines, approvals, and deliverables across stakeholders, creative teams, and internal partners.
Manage multiple competing priorities and deadlines while maintaining a high level of organization and accountability.
Communicate proactively regarding project status, risks, dependencies, and deployment readiness.
Ensure campaign details are accurate, complete, and aligned with stakeholder expectations.
Support intake processes and campaign documentation requirements.

Reporting, Testing & Optimization (15%)

Monitor and report on email campaign performance using available reporting and analytics tools.
Assist with A/B testing initiatives, performance analysis, and optimization efforts.
Identify trends, insights, and opportunities to improve engagement, operational efficiency, and campaign effectiveness.
Support reporting requests and performance reviews for stakeholders.

Quality Assurance, Brand Compliance & Continuous Improvement (10%)

Perform campaign quality assurance reviews including content validation, link testing, personalization testing, rendering reviews, and accessibility checks.
Ensure communications align with brand standards, marketing best practices, and established quality expectations.
Maintain knowledge of email marketing trends, platform capabilities, and industry best practices.
Recommend process improvements that support operational efficiency and execution excellence.

Required Experience, Skills, and Knowledge

Bachelor's degree in Marketing, Business Administration, Communications, Digital Marketing, or a related field; or equivalent relevant work experience.

Certifications

Salesforce Marketing Cloud Specialist Certification required.
Salesforce Marketing Cloud Administrator Certification preferred.

Previous Experience

Minimum of 3 years of experience in email marketing, digital marketing, campaign execution, or related marketing disciplines.
Minimum of 1 year of experience managing projects, campaigns, stakeholders, or client relationships.
Experience building and deploying email marketing campaigns within enterprise marketing platforms.
Experience supporting customer engagement, lifecycle marketing, or CRM-based marketing initiatives.
Experience reporting on campaign performance and translating data into actionable insights.

Knowledge and Skills

Experience working with Salesforce Marketing Cloud, Salesforce and/or Account Engagement (Pardot)
Experience using Knak or comparable content creation and campaign production tools.
Strong understanding of email marketing best practices, personalization, segmentation, testing methodologies, and customer engagement principles.
Strong quality assurance skills including content validation, link testing, rendering reviews, and campaign verification.
Working knowledge of HTML and CSS as it relates to email marketing and template editing.
Familiarity with CRM data, audience segmentation, and customer communication strategies.
Excellent organizational, project management, and time management skills.
Strong written and verbal communication skills.
Ability to manage multiple projects, lead meetings, and juggle competing priorities.
Demonstrated attention to detail and commitment to execution excellence.
Ability to work independently and proactively within a fast-paced environment.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Order Management Specialist

Mon, 31 Aug 2026 07:00:00 GMT

Perform troubleshooting on all insurance claims and other order types and assist to identify and execute various enhancements to all order management processes. Ensure compliance with all company and business policies and administer all and ensure appropriate order flow.

This is an onsite role in our Irving TX facility with a schedule of Monday - Thursday, 6AM – 4.30PM.

What will be my duties and responsibilities in this job?

This is a highly technical job, where understanding of order flow, process flow and above average knowledge of the Operating system is crucial for successful performance
Manage all communication with Materials, Operations and Fulfilment centers and in order to satisfy and process all insurance orders and timely shipment of devices within SLA.
Using current warehouse management system (Oracle) to modify, migrate and push orders using technical knowledge in order to facilitate order flow until shipment.
Verify all order lines and prepare reports on everyday basis and manage all shipment and respond to all inquiries for all status order and resolve all order issues
Monitor and evaluate all order issues and resolve using tools available
Work in tandem with Purchasing department in order to resolve escalations for claims which can’t be satisfied based on current stock availability
Using tools available, this position is responsible to generate multiple reports in order to send priority and urgency to other departments. For example: Priorities needed to satisfy backorders. Receiving daily priorities, Kitting Priorities
Technical research for current claims needing migration of existing models and execute those migrations in order to satisfy claims within SLA.
Communicate with the Planning Department on devices that need to be prioritized from Production lines for all programs.
Ensure FIFO is followed to satisfy older claims
Depending on program and customer additional research will be needed in order to move orders from Entered status into Booked status, allowing the orders to be cascaded within the system
Create different feedback reports to monitor overall SLA attainment on a daily/monthly basis and publish this data to stakeholders
Create reports of status, pending shipment, and overall status of claims at a model level for all programs and the action items needed to fulfil and troubleshoot orders
Other duties as assigned

What are the requirements needed for this position?

High School Diploma or equivalent. BS/BA on a technical field preferred
2+ years of distribution and logistics background.
MS Excel proficiency in order to manage large amount of data
MS Word proficiency in order to create basic documents and reports
Good communication skills in order to interact and influence others

What other skills/experience would be helpful to have?

Oracle experience a plus.
Experience in inventory control, material management/movement of more than 2 years desired

What are the working conditions and physical requirements of this job?

Occasional: bending, squatting, kneeling, reaching, twisting, exposure to changes in temperature, being near moving machinery, and office machinery
This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone
Employee is occasionally required to stand and walk, lift, carry and/or move up to 40 pounds
Specific vision abilities required by this job include close vision and the ability to adjust focus
Ability to talk and hear
Required to use hands and fingers, handle, or feel objects, tools, or controls. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Technology Automation Engineer(| Azure DevOps | Azure Cloud | Terraform | C#/Python | API)

Thu, 27 Aug 2026 07:00:00 GMT

Senior Technology Automation Engineer, Assurant-GCC, India

The Senior Technology Automation Engineer role exists to provide software development and system configuration expertise for all things related to automated service fulfillment, remediation, and reporting automation across a variety of technology products and platforms in use at Assurant. The Senior Technology Automation Engineer works with other engineers across a variety of disciplines to implement and support solutions that reduce and eliminate manual work needed to provide IT services and support.

The Senior Technology Automation Engineer is accountable for implementing the automation product and component specifications called for in an automation technology design. Additionally, the Senior Technology Automation Engineer must participate in automation design reviews and assist with scoping and estimating implementation efforts.

This position will be based in Hyderabad/Bangalore at our India location.

Working Hours: 3:30 PM IST to 12:30 AM IST

What will be my duties and responsibilities in this job?

Implementing and maintaining automation product and component solutions through software development, system configuration, and peer code reviews (75%)
Stewarding the software and automation COE through automation product design review to ensure alignment to implementation intentions, reuse of existing components, and assessment of levels of effort (15%)
Providing support, troubleshooting, and root cause analysis for issues affecting automation that is currently in production (10%)

What are the requirements needed for this position?

Education

A bachelor’s degree in computer engineering, computer science, information technology, or another equivalent applicable STEM field.

Professional Experience

8+ total years of professional working experience as an Automation, Cloud, DevOps, Software, or Systems engineer. This requirement can be met by combinations of experience in the specified IT engineering disciplines. The experience must encompass usage of the technologies listed in the Technology Skills requirement.

Technology Skills

ADO YAML pipelines and/or GitHub Actions pipelines with GitHub Workflows for both CI and CD.
API Management technology such as Azure APIM or MuleSoft CloudHub for managing, publishing, and securing API endpoints.
Azure cloud application and infrastructure hosting technologies such as App Services, Cosmos DB, Data Factory, Function Apps, Key Vaults, and SQL DB.
C#. and/or Python based software development of backend APIs and console applications.
CI pipeline development for linting, unit testing, static security scanning (SAST), and building code artifacts.
CD pipeline development for integration testing, dynamic security scanning (DAST), code artifact promotion, environment releases, and infrastructure as code (IaC) deployment.
Centralized identity management using Active Directory and EntraID users and groups.
Federated identity management and provisioning using OpenID Connect (OIDC)
Git based source code control using GitFlow, GitHub Flow, and/or GitOps branching strategies.
REST and SOAP API creation, consumption, and maintenance
PowerBI data dashboarding, reporting, and visualization
PowerShell and bash shell scripting and software development
SQL Server RDBMS skills for both DDL and DML.
ServiceNow Flow and Workflow developer experience.

What other the Preferred Experience, Skills, and Knowledge required?

Education

A master’s degree in computer engineering, computer science, information technology, or another equivalent applicable STEM field.

Professional Experience

Prior experience participating in a software COE

Technology Skills

Configuration management using Ansible and Ansible Tower
Distributed identity management using SailPoint for managing Active Directory and EntraID users and groups.
Federated identity management using Okta as an OIDC provider
Infrastructure as Code (IaC) using Terraform and TFC via CD pipeline

Certifications

ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) certifications
Azure AZ-900 Azure Fundamentals

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Receiving Supervisor

Wed, 26 Aug 2026 07:00:00 GMT

As the Receiving Supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

This is an onsite role in our DFW facility with a schedule of Monday-Friday, 7AM-3:30PM.

What will be my duties and responsibilities in this job?

Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them
Drive process improvements and coordinate new product introductions
Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area
Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
Drive engagement across area of responsibility and work with the team to foster a strong engage culture
Work with manager to review the peakon score and create action plans within the tool
Meet production operational standards by implementing production, productivity and quality standards
Work with the site leadership to assist in resolving problems and identifying process improvements
Meet production financial standards by controlling and minimizing production expenses
Monitor production performance and ensure all daily shift production reports are completed on time
Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching at a minimum of once a month
Performs other duties as assigned

What are the requirements needed for this position?

Must have HS Diploma or GED
Minimum of 3-years of experience with small electronics repair
Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Prior experience in a warehouse, shipping, receiving or related environment required
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills
Able to successfully interface with all levels of Company personnel as well as external personnel
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
May be required to work across multiple shift

What other skills/experience would be helpful to have?

Associates Degree
3+ years of experience in mobile device repair
3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
Understanding of Lean and Six Sigma methodologies

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Complaints Officer

Tue, 25 Aug 2026 07:00:00 GMT

Why work with Assurant?

Assurant redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands.

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

Some of the benefits you'll get working at Assurant include:

International and Local mentoring programs
Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
Discounted Employee Share Purchase Program
Diversity panels and employee resource groups
10 weeks company paid parental leave including superannuation contributions while on unpaid leave
Development programs and support for higher education
Novated vehicle leasing
Volunteering leave to give back to the communities we serve
Hybrid work model

What's the role about?

Based in our Hawthorn East office, the Senior Complaints Officer is responsible for leading the complaints function by managing complex disputes and exercising final IDR decision-making authority. By providing leadership, coaching, and development to a team of Complaints Officers, the Senior Complaints Officer is to ensure compliance with set service level and regulatory requirements (ASIC RG271, AFCA guidelines) and delivering fair, timely, and customer-focused outcomes.

As a key point of contact for external clients on escalated claims, this role will be responsible for ensuring clear communication and resolution on these claims in a timely manner.

Some of the day-to-day responsibilities include:

Oversee complex and escalated complaints through to resolution.
Make final decisions on IDR cases in line with regulatory and internal standards.
Ensure compliance with RG 271, AFCA guidelines, Privacy Act, and internal policies.
Monitor complaint trends for systemic improvements, identifying and implementing data driven process improvements.
Collaborate with internal and external teams to resolve systemic issues and/or escalated complaints.
Prepare reports on complaint volumes, trends, and root causes for senior management.
Contribute to policy reviews, training and quality assurance initiatives.
Achieve the required standards of performance against all relevant SLAs and KPIs.
Lead, coach, develop and motivate team of complaints officers.
Allocate workloads, monitor performance, and conduct regular reviews.

Does this sound like you?

Minimum 3 years experience in complaints handling
Insurance or financial services industry is advantageous
RG 271 compliance knowledge essential
Proven client relationship management skills
Proficiency in the use of Microsoft applications (Word and Excel) and CRMs
Proven leadership and people management skills.
Analytical and practical skills; applying theoretical or practical knowledge to new situations and problems
Strong decision making and problem-solving skills
High level of dispute resolution skills
Demonstrates ability to work effectively in a team environment
Excellent communication, negotiation, and conflict resolution abilities.

Interested? We've love to talk more...

If you need a reasonable accommodation or adjustment at any stage of the hiring process, please contact us. We are committed to ensuring an accessible and equitable experience for all candidates.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Materials Manager

Tue, 25 Aug 2026 07:00:00 GMT

The Materials Manager is responsible for ensuring the smooth flow of materials and products necessary for production and operational success within the depots. In addition to managing the entire lifecycle of materials, from procurement to distribution, ensuring that production processes run smoothly, maintains optimal inventory levels to prevent shortages or excess, which can disrupt production or tie up capital unnecessarily, and implement strategies to reduce costs while maintaining quality and supply continuity. This is accomplished through the development of lean processes and procedures that meet internal and external customer requirements and the effective leadership of Inventory Control resources through clear and precise communications of responsibilities and goals.

This is an onsite role at our Irving, TX facility with a schedule of Monday - Thursday from 6 AM to 4:30 PM.

What will be my duties and responsibilities in this job?

Effective operation by working with the supervisors to complete customer priorities based on demand schedules, assigning tasks/projects as needed, coordinating the flow of work, oversee completion of work, monitor key performance metrics (KPI), managing labor efficiency across the area of responsibility, mentor/coach leaders and manage headcount
Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff for the department
Establish, track, and analyze departmental reports/measurements and present findings as appropriate
Work with senior management to establish department and company goals, and rely on experience, judgment and innovation to achieve them
Identify process improvements for the department along with the design of KPIs and coordinate new model introductions
Create and utilize reports to accurately represent product flow and task completion rates and percentages
Develop and utilize reporting to ensure SLAs are achieved
Manage cycle counts and inventory control processes to ensure inventory accuracy maintained
Liaison between teams, shifts, and departments, and partners with vendor/customer/client representatives while fostering true partner relationships that allow us to manage change and growth within the individual business
Monitor inventory of stock and ensure adequate levels are maintained
Provides technical and operational support during the business development process and new customer acquisition
Maintain a clean, organized and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followed
Develop and establish document controls to ensure accuracy of inventory
Hires, develops, evaluates, and (when necessary) disciplines and discharges subordinates’ personnel or makes authoritative recommendations in such matters
Develops function-specific orientation and training programs for area personnel
Establishes standards for effective job performance and evaluates subordinates according to such standards

What are the requirements needed for this position?

Bachelor’s degree or equivalent in any business or related discipline
Minimum seven (7) years’ experience required in a logistics/distribution, fast paced, high volume manufacturing environment with at least five (5) years of data interpretation/analysis and logistics experience and 2 of inventory management experience
Minimum of five (5) years leadership experience with at least five (5) years’ experience managing supervisory personnel

What other skills/experience would be helpful to have?

APICS CPIM designation
Working knowledge and understanding of MRP/ERP systems, WIP & Planning, Preferred knowledge with Oracle
Experience with Microsoft Great Plains
Highly skilled inventory control leader with extensive strategic and tactical experience, results-oriented, high energy, high urgency, and embraces effective change
High level of customer interaction; frequent interruptions and re-prioritization of projects based upon customer needs, working under deadlines, creative thinking, working on multiple projects simultaneously, and ability making decisions based on various levels of information
Working knowledge of Visio
Ability to interact and understand IT issues related to business processes and systems changes
Knowledge of inventory and warehousing processing procedures
Experience in, manufacturing, automation, electronics, systems integration, life cycle modeling, new product introduction, process development and deployment, leveraging Lean/6 Sigma tools, project and resource planning, and systems implementation

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Company Secretarial Assistant (12 month fixed term contract)

Mon, 24 Aug 2026 07:00:00 GMT

Company Secretarial Assistant, Europe

12 months Fixed Term Contract to cover maternity leave

Location: United Kingdom | Flexible and remote working available, with the ability to attend UK Board meetings at ou r UK offices (Crewe, Mitcheldean, Tunstall).

The Opportunity

Join Assurant’s European Legal and Compliance team as a Company Secretarial Assistant, supporting high-quality corporate governance across the UK and Europe. In this fixed-term role, you’ll help keep our boards, committees, records and statutory obligations running smoothly while working with colleagues across several European markets.

What You’ll Do

Act as lead secretary for the UK Business Committee, including meeting planning, agendas, materials, minutes and action logs.
Support European Leadership Team and UK Board and Committee activity, including in person attendance at quarterly meetings in the UK..
Maintain statutory registers, corporate records and governance schedules.
Prepare and manage routine corporate documents, filings and information requests.
Coordinate signatures, notarisation, legalisation and support from external company secretarial partners.
Maintain the European corporate structure chart and administer entity management systems and the Board portal.
Contribute to governance projects, process improvements and monitoring of relevant legal and regulatory changes.
Provide wider administrative support to the team, including departmental inbox, diary, SharePoint and invoice processing.

What You’ll Bring

Qualified, part-qualified or working towards qualification with the Chartered Governance Institute, or able to bring equivalent governance experience.
Experience supporting company secretarial and corporate governance activities, preferably in a regulated financial services business.
Good understanding of UK company law, statutory filings, corporate records and governance processes.
Confident and experienced preparing meeting materials, taking accurate minutes and managing follow-up actions.
Comfortable using Microsoft Office and board portal and entity management systems such as Board Vantage and Diligent Entities.
Organised, proactive and able to manage competing priorities, meet deadlines and use initiative.
Clear communicator who enjoys working with stakeholders across different countries and functions.

What We Offer

Hybrid/flexible work arrangements
Performance Bonus Scheme
A range of financial, wellbeing and social benefits
Internal Wellbeing Programme
Learning and Development opportunities

Our Values and Commitment to Inclusion

At Assurant, our values of Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide how we work. We welcome different perspectives, experiences and backgrounds because they help us innovate, support our clients and build an inclusive workplace where people can do their best work.

We are committed to an accessible and inclusive recruitment process. If you need any adjustments at any stage, please let us know and we’ll be happy to support you.

If this opportunity sounds like a good fit, we’d love to hear from you.

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

In-House Legal Counsel

Mon, 24 Aug 2026 07:00:00 GMT

In-House Legal Counsel – Automotive Europe

Location: United Kingdom | Flexible and hybrid working available

The Opportunity

We’re looking for an In-House Legal Counsel to provide practical, commercially focused legal advice to our Automotive business across Europe. You’ll support teams in the UK, France, Italy, Spain, Germany and the Netherlands, helping the business grow while managing legal and regulatory risk.

This is a varied role with an initial focus on the UK automotive market, including extended warranty, insurance and service contract products. You’ll also support the expansion of automotive products and distribution across Europe, working closely with Sales, Operations, Compliance, Privacy, Product and Supply Chain colleagues.

You’ll advise on commercial contracts, distribution arrangements, product development, disputes, legislative change and wider legal matters across the Assurant Europe business. This is a great opportunity for someone who enjoys partnering with stakeholders, solving problems and making legal advice clear and actionable.

What You’ll Do

You’ll provide clear legal advice that enables growth and supports informed decision-making across the business. This includes identifying legal risks, recommending practical options and helping stakeholders navigate local regulatory requirements.

You’ll draft, review and negotiate commercial agreements, advise on contract interpretation and support strategic projects across multiple European markets.

Partner with colleagues across Legal, Compliance, Privacy, Risk, Sales, Product, Operations and Supply Chain.
Support the design, review and implementation of new products, services and distribution models.
Advise on warranty, insurance, service contract and intermediary arrangements.
Monitor relevant legal and regulatory developments and explain their potential business impact.
Work with external counsel where specialist or local advice is needed.

What You’ll Bring

Qualified solicitor, lawyer or equivalent legal professional with permission to practise in England and Wales, or a comparable qualification.
Experience advising on commercial contracts and business-facing legal matters in a law firm, in-house environment or both.
Ability to explain legal concepts clearly and provide pragmatic, risk-aware recommendations.
Strong stakeholder management skills and confidence working with geographically dispersed teams.
Curiosity and adaptability in a fast-evolving, regulated business environment.
Knowledge of automotive, warranty, insurance or service contract products would be helpful, but is not essential.

What We Offer

Hybrid/flexible work arrangements
Performance Bonus Scheme
£9,000 Flexible benefits package
A range of financial, wellbeing and social benefits
Internal Wellbeing Programme
Learning and Development opportunities

Our Values and Commitment to Inclusion

At Assurant, our values of Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide how we work. We believe diverse perspectives help us innovate, better serve our clients and create an inclusive workplace where people can do their best work.

We are committed to providing an accessible and inclusive recruitment process. If you need any adjustments at any stage, please let us know and we’ll be happy to support you.

We look forward to receiving your application.

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Repair Operations Supervisor

Mon, 24 Aug 2026 07:00:00 GMT

As the repair operations supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

This is an onsite role in our DFW facility with a schedule of Monday-Thursday, 6AM-4:30PM.

What will be my duties and responsibilities in this job?

Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them
Drive process improvements and coordinate new product introductions
Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area
Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
Drive engagement across area of responsibility and work with the team to foster a strong engage culture
Work with manager to review the peakon score and create action plans within the tool
Meet production operational standards by implementing production, productivity and quality standards
Work with the site leadership to assist in resolving problems and identifying process improvements
Meet production financial standards by controlling and minimizing production expenses
Monitor production performance and ensure all daily shift production reports are completed on time
Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching at a minimum of once a month
Performs other duties as assigned

What are the requirements needed for this position?

Must have HS Diploma or GED
Minimum of 3-years of experience with small electronics repair
Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Prior experience in a warehouse, shipping, receiving or related environment required
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills
Able to successfully interface with all levels of Company personnel as well as external personnel
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
May be required to work across multiple shift

What other skills/experience would be helpful to have?

Associates Degree
3+ years of experience in mobile device repair
3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
Understanding of Lean and Six Sigma methodologies

#AssurantTeamProud

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Licensed Insurance Sales Agent

Fri, 21 Aug 2026 07:00:00 GMT

Assurant is looking for Licensed Insurance sales agents to join our dynamic team. Come build a career with our team or grow your portfolio of work before you set out in new directions. We are a fast-paced, energetic environment where you drive the results while having the opportunity to connect remotely and enjoy competitive monthly bonuses and working from the comforts of home.

You will serve as the point of contact in fulfilling the insurance needs of our clients by assisting them with their sales process via inbound calls.

Work Schedule:

Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5 PM ET on Saturdays. Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process. Need flexibility to work any shift.

What will be my duties and responsibilities in this job?

90% Handle inbound calls for multiple products with no prospecting or cold calling
10% outbound calls to follow up on existing quotes
Establish a good liaison with our client's customers while selling Renters Insurance products.
Adopt and develop strategies while meeting departmental monthly sales goals
Track and monitor personal results to meet monthly sales and key performance goals
Follow underwriting requirements and corporate policies while negotiating sales
Navigate a computerized data entry system, internet, and/or other relevant applications for tracking, information gathering, troubleshooting and transaction processing
Complete mandatory licensure continuing education and other training sessions as appropriate
Remain positioned and well informed of changes implemented that affect your work
Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5PM ET on Saturdays. Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process.

What are the requirements needed for this position?

High school diploma or GED
One (1) plus year of sales related experience
One (1) plus years of call center and/or insurance experience
Solid computer, grammar, and multi-tasking skills
Must have a Property & Casualty or Personal Lines insurance license.
Ability to become appointed/licensed as a non-resident agent in all applicable states.

What other skills/experience would be helpful to have?  

Strong analytical, listening, problem-solving, and negotiating skills
Ability to thrive in a fast-paced environment
Detail-oriented with a commitment to excellence
Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously
Excellent oral and written communication skills, ability to communicate effectively with all levels of the organization internally and externally

What are the working conditions and physical requirements of this job?

General office demands

#LI-Remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Accounts Receivable Functional Analyst

Fri, 21 Aug 2026 07:00:00 GMT

1. Oracle Cloud ERP Implementation Support, 30%

Support Oracle Cloud ERP implementation activities across relevant Finance modules, including configuration validation, data validation, testing, issue resolution, and deployment readiness.

Assist with implementation activities for finance processes such as Accounts Receivable, Billing, Collections, Cash Management, and related downstream reporting processes, as applicable.

Participate in Agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.

Help maintain project artifacts, track assigned tasks, and support timely completion of sprint deliverables.

Partner with senior team members to identify opportunities to simplify, standardize, and improve finance processes using delivered Oracle Cloud functionality.

2. Testing, Validation, and Defect Support, 30%

Support unit testing, system integration testing, regression testing, user acceptance testing, and production validation activities.

Execute test scripts under the guidance of senior analysts or functional leads.

Document test results, defects, retesting outcomes, and business sign-offs.

Assist in troubleshooting system issues by gathering examples, reviewing data, validating expected results, and coordinating with appropriate Finance, IT, or implementation team members.

Help ensure system changes are tested and documented in accordance with established project timelines and procedures.

3. Ongoing Production Support and Continuous Improvement, 25%

Provide first-level functional support for AR and CM Oracle Cloud ERP processes after implementation.

Assist with researching user questions, documenting recurring issues, and identifying opportunities for process or system improvements.

Support enhancement requests by gathering details, documenting business impact, and helping validate proposed solutions.

Contribute to continuous improvement efforts that reduce manual work, improve controls, and increase process efficiency.

Maintain process documentation, job aids, user guides, and support materials for finance system users.

5. Stakeholder, Training, and Change Support, 15%

Support communication and training activities related to Oracle Cloud ERP implementation, enhancements, and process changes.

Assist with preparing training materials, meeting notes, issue logs, knowledge articles, and user support documentation.

Communicate clearly with Finance, Accounting, IT, and project stakeholders regarding assigned tasks, testing status, issues, and documentation updates.

Support change readiness activities by helping users understand new processes, system impacts, and available support resources.

Required Experience, Skills, and Knowledge

Bachelor’s degree in Accounting, Finance, Information Systems, or related field

0–2 years of experience in finance, accounting, or systems support

Basic understanding of accounting principles and financial systems

Proficiency in Excel and familiarity with SQL or data tools a plus

Strong communication and organizational skills

Familiarity with financial systems

Strong Excel skills; exposure to SQL or reporting tools

Analytical mindset with strong attention to detail

Effective communicator and team collaborator

Eagerness to learn Oracle Cloud ERP, finance transformation concepts, Agile delivery practices, testing methodologies, and system support processes.

Ability to adapt to ambiguity, changing priorities, and evolving project needs.

Preferred Experience, Skills, and Knowledge

Exposure to Oracle Cloud ERP, Oracle Financials, or another enterprise ERP platform.

Exposure to Accounts Receivable, Billing, Cash Management, General Ledger, Subledger Accounting, or financial reporting processes.

Familiarity with Agile project delivery, user stories, sprint planning, testing cycles, or defect tracking.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

VP, Client Supply Chain Solutions

Fri, 21 Aug 2026 07:00:00 GMT

The VP, Client Supply Chain Solutions leads the development, execution, and expansion of the strategic account plan for the client, with specific responsibility for identifying, positioning, and selling Assurant's supply chain capabilities as a core value driver within the broader client relationship. This senior commercial leader serves as a trusted advisor, connecting client's business priorities with Assurant solutions across supply chain, device lifecycle, logistics, reverse logistics, repair, refurbishment, fulfillment, inventory management, and operational optimization.

This role is accountable for expanding the relationship beyond existing programs by shaping growth opportunities, influencing senior client stakeholders, and translating Assurant's operational capabilities into compelling commercial solutions. The successful candidate will improve client outcomes, support profitable revenue growth, and strengthen the long-term strategic partnership.

The VP will engage senior and mid-level client leaders across business, operations, supply chain, finance, product, and executive stakeholder groups, while leading direct and matrixed teams across Assurant. This role will be based on site at our Irving, Texas location.

What will be my duties and responsibilities in this job?

Lead the creation and execution of the strategic account plan for the client, with a focus on expanding revenue, strengthening executive engagement, and identifying new opportunities to position Assurant supply chain capabilities.
Build and cultivate senior-level relationships across the client business, operations, supply chain, finance, product, and executive stakeholder groups to understand priorities, anticipate needs, and position Assurant as a strategic partner.
Identify, develop, and advance commercial opportunities related to device lifecycle management, logistics, reverse logistics, repair, refurbishment, fulfillment, inventory management, operational efficiency, and related value-added services.
Translate client business objectives and operational challenges into compelling solution opportunities, partnering with internal supply chain, operations, product, finance, legal, pricing, and implementation teams to develop client-ready proposals and business cases.
Lead cross-functional selling efforts for new supply chain solutions, clearly articulating client value, financial impact, service performance, scalability, and alignment with the client’s strategic priorities.
Guide direct and matrixed teams in the development of annual business plans, client business reviews, growth roadmaps, and executive-level presentations that demonstrate performance, highlight operational value, and advance mutual revenue goals.
Develop, negotiate, and execute complex commercial agreements, renewals, expansions, and amendments that support Assurant growth objectives and the client’s evolving supply chain and customer experience needs.
Partner with operational leaders to ensure sold solutions are executable, scalable, and aligned with contracted service expectations, while driving accountability for performance, service utilization, and client satisfaction.
Lead the prioritization and coordination of client initiatives, including supply chain capability launches, operational enhancements, product or service expansions, and implementation of new client solutions.
Anticipate and resolve client issues by engaging appropriate cross-functional leaders, driving operational process improvements, and ensuring supply chain performance supports the overall health and growth of the relationship.
Monitor account financial performance, opportunity pipeline, margin considerations, contract economics, and mutual business outcomes to ensure growth opportunities are commercially sound and strategically aligned.
Mentor account management leaders and cross-functional partners on strategic client engagement, executive communication, consultative selling, and positioning supply chain capabilities as part of an integrated client growth strategy.

What are the requirements needed for this position?

BS/BA degree; MBA preferred.
15+ years of sales and/or marketing experience.
15+ years of experience interacting with large, complex mobile industry clients and developing strategic relationships.
7+ years of experience directly leading the work of others, including direct people leadership and supervision.
Demonstrated industry experience and deep knowledge of mobile supply chain, device lifecycle, logistics, reverse logistics, repair, refurbishment, fulfillment, inventory management, or related services.
Experience developing and executing long-term strategic plans spanning three or more years.
Experience managing complex commercial opportunities, account financial performance, pricing, margin considerations, contract economics, and revenue growth.

Core Capabilities

Deep understanding of complex deals and contracts, with advanced negotiation skills.
Advanced business and financial acumen, including the ability to build and evaluate compelling business cases.
Expert ability to cultivate strategic relationships and influence senior and C-suite leaders.
Advanced written and verbal communication skills, including executive presentations and commercial pitches.
Ability to translate client needs and operational challenges into clear, scalable, and financially viable solutions.
Strong organizational skills and disciplined management of multiple priorities, stakeholders, and initiatives.
Ability to lead cross-functional teams and collaborate effectively at all levels of the organization.
Strong judgment balancing client advocacy, operational feasibility, commercial value, and long-term partnership objectives.

Communication & Leadership

Proven ability to serve as a trusted advisor to senior client and internal stakeholders.
Ability to influence without authority and align direct and matrixed teams around shared priorities.
Confidence leading difficult conversations, resolving escalations, and presenting recommendations to executives.
Demonstrated ability to mentor account management leaders and elevate consultative selling and executive engagement capabilities.

Analytical & Operational Skills

Ability to assess account performance, opportunity pipeline, financial trends, operational data, and client feedback to identify risks and growth opportunities.
Ability to connect service performance and operational capabilities with measurable client and financial outcomes.
Proficiency with business software, including Word, Excel, PowerPoint, and project management tools.

#AssurantProudKB

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Customer Care Representative

Thu, 20 Aug 2026 07:00:00 GMT

Job Description

Customer Care Representative Located in Arizona and Nevada

Location: Remote | Job Type: Full-Time
Schedule: Shifts may include evenings and weekends
Compensation: Competitive pay + shift differentials for nights/weekends

Why Join Us?

What Sets Us Apart:

Benefits from Day One – Medical, dental, vision, and more
Paid Time Off – Including holidays
Career Growth – Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
Comprehensive Training – Paid virtual training to set you up for success

What You’ll Do:

Handle inbound customer calls and/or e-mails with empathy and professionalism
Resolve issues, answer questions, and provide proactive solutions
Document interactions and follow up as needed
Participate in special projects and adapt to evolving priorities
Deliver a WOW experience on every call—customers should hear your smile!

Note: This role does not involve cold calling, sales, or contract upgrades.

What We’re Looking For:

Minimum Requirements:
- High school diploma or GED
- Customer service experience (call center, insurance, or banking preferred)
- Strong communication, listening, and problem-solving skills
- Ability to multitask using technology in a fast-paced environment
- Reliable high-speed internet (25 Mbps down / 6 Mbps up)
- Quiet, distraction-free home office setup
Preferred Qualifications:
- 2+ years of customer service experience
- Prior remote work experience

Work Environment:

Full-time, 40 hours/week
Shifts may vary and include weekends and holidays
Must be available to work as late as 9 PM EST
Periodic shift bids determine schedules based on business needs

Ready to Make a Difference?

If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we’d love to hear from you!

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Claims Analyst

Wed, 19 Aug 2026 07:00:00 GMT

Claims Analyst - Auto

Buscamos un perfil con sólida capacidad de análisis de siniestros , estricto apego a las condiciones generales de póliza y un fuerte enfoque en servicio al cliente . La posición es responsable de analizar, dictaminar y dar seguimiento a reclamaciones, asegurando la calidad de la información, cumplimiento de SLAs y generación de insights operativos que contribuyan a la mejora continua de los procesos y resultados del negocio.

Experiencia 1 a 3 años

• Experiencia en análisis y gestión de siniestros / claims .

• Experiencia en atención a clientes y manejo de casos.

• Deseable experiencia en lectura e interpretación de pólizas .

Conocimientos técnicos

• Manejo de sistemas de administración de siniestros (claims systems) .

• Análisis de información financiera y técnica.

• Interpretación de indicadores operativos (severidad, frecuencia, SLAs).

• Manejo intermedio de herramientas de análisis (Excel, Power BI u otros).

Formación académica

• Licenciatura concluida en áreas económico‑administrativas, financieras o afines.

Hybrid Model - 2 días Oficina /3 Home Office

Sueldo + prestaciones superiores a las de ley

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Product Configuration Assistant

Tue, 18 Aug 2026 07:00:00 GMT

Purpose:

The Product Configuration Assistant will assist in the development and maintenance of the insurance rating, system control, financial mapping and reporting support tables on the GLoW Admin Business system. The position helps configure products, identifies and documents all unexpected results and works with other team members to propose solutions to management. The Product Configuration Assistant will assist in the review of current business processes to determine if they are effective and efficient in supporting business objectives. This role possesses basic product and system knowledge that helps support product delivery and future new product concepts and product implementation to the systems. This position can report to the Supervisor, Manager or Director of Product Configuration .

Responsibilities:

Helps deploy products, which includes but not limited to: product rate files, vehicle class, eligibility constraints, accounting distribution(s), line of business reporting, rate calculation methods and dynamic form setup, as directed
Learns how to interpret, extract & reconcile data from production tables that will be used to support Operational reviews, as well as State DOI audits/compliance
Implement and maintain products on application and legacy systems
Ensures products adhere to product specification as directed by manager
Learns process and how to create test cases, perform testing and document results
Provide support analyzing basic policy and rating issues; suggest solutions
Learn & understand current business processes
Assist in the investigation, correction, and mitigation of errors found tables
Help support UAT during system modifications and enhancements
Manages and documents assigned projects and maintains current project list that includes status, milestones & deadlines, accessible to manager
Perform all other duties and participate in special projects assigned

Preferred Experience:

Experience with SQL, Python
Basic understanding of warranty or insurance product knowledge/terminology
Basic understanding of database theory and experience working with databases
Self-driven with a desire to successfully take on new challenges and additional responsibilities
Can work on multiple projects with varying deadlines and prioritizes
Asks questions to clarify and seeks out information
Understands how to accurately produce reports, memorandums, and other communications needed for internal and external requests by following specifications in place
Demonstrates competent analytical skills
Strong organizational skills

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Hazard Forecaster

Fri, 14 Aug 2026 07:00:00 GMT

Overview of Position
The Hazard Forecaster plays a critical role in supporting business operations by analyzing workload trends, forecasting future volumes, and translating those forecasts into staffing recommendations. This position partners closely with Operations teams to drive informed workforce planning decisions, ensure service level commitments are met, and support business growth through data-driven insights.

What makes us different?

Fully remote work flexibility across Argentina.
Opportunity to influence strategic workforce planning decisions.
Exposure to global forecasting and cross-functional business partnerships.
Collaborative team environment focused on innovation and continuous improvement.
Access to modern analytics tools including Excel, Power BI, and forecasting methodologies.

What will be my duties and responsibilities in this job?

Analyze historical workload data, trends, and business drivers to develop accurate volume forecasts.
Create staffing recommendations that support operational goals and contractual service level agreements.
Present forecasts, trends, and workforce recommendations during monthly business review meetings.
Develop reports and perform ad hoc analyses related to new initiatives, process changes, and client onboarding activities.
Continuously improve forecasting models, methodologies, and workforce planning processes.

What are the requirements needed for this position?

High School Diploma or GED required.
Minimum 3 years of advanced Microsoft Excel experience, including formulas, pivot tables, and data analysis.
Strong analytical and problem-solving skills with the ability to translate data into business recommendations.
Excellent written and verbal English communication skills.
Ability to manage multiple priorities, work independently, and collaborate effectively across teams.

What other skills/experience would be helpful to have?

Previous forecasting, workforce planning, capacity planning, or workforce management experience.
Experience with Power BI reporting and dashboard development.
SQL knowledge and experience extracting or analyzing data from multiple sources.
Knowledge of forecasting methodologies, statistics, and trend analysis.
Experience presenting insights and recommendations to operational or business stakeholders.

What are the working conditions and physical requirements of this job?
General office demands. This role supports U.S. Eastern Time business hours and can be performed remotely from anywhere in Argentina.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Analista de Operaciones Comerciales

Fri, 14 Aug 2026 07:00:00 GMT

Analista de Operaciones Comerciales

Estamos buscando una persona con una fuerte capacidad analítica, orientación a resultados y visión comercial, capaz de identificar oportunidades, generar insights estratégicos y contribuir directamente al crecimiento del negocio.

Responsabilidades

Administrar y dar seguimiento a la operación diaria de programas comerciales relacionados con la compra, venta y gestión de dispositivos.
Analizar el desempeño comercial mediante indicadores clave de negocio, incluyendo ventas, inventario, precios, márgenes, costos operativos y niveles de servicio.
Generar reportes ejecutivos, dashboards y análisis recurrentes para proporcionar visibilidad sobre la operación y apoyar la toma de decisiones.
Transformar grandes volúmenes de información en insights accionables y recomendaciones estratégicas para optimizar resultados.
Monitorear indicadores de desempeño y liderar iniciativas de mejora continua para incrementar la eficiencia de los procesos.

Requisitos

Licenciatura concluida en Administración, Finanzas, Economía, Ingeniería, Actuaría, Ciencia de Datos o áreas afines.
Entre 3 y 5 años de experiencia en análisis de datos y soporte a operaciones comerciales, ventas o áreas de business operations.
Dominio avanzado de Excel (tablas dinámicas, fórmulas avanzadas, análisis de datos y modelado).
Experiencia en Power BI para desarrollo de dashboards y visualización de información.
Conocimiento de DAX deseable.

Ofrecemos

Sueldo Competitivo

beneficios adicionales a los de ley

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Bilingual Customer Care Representative

Tue, 04 Aug 2026 07:00:00 GMT

Bilingual Customer Care Representative

Location: Remote | Job Type: Full-Time
Schedule: Shifts may include evenings and weekends
Compensation: Competitive pay + shift differentials for nights/weekends

Why Join Us?

What Sets Us Apart:

Benefits from Day One – Medical, dental, vision, and more
Paid Time Off – Including holidays
Career Growth – Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
Comprehensive Training – Paid virtual training to set you up for success

What You’ll Do:

Handle inbound customer calls and/or e-mails with empathy and professionalism
Resolve issues, answer questions, and provide proactive solutions
Document interactions and follow up as needed
Participate in special projects and adapt to evolving priorities
Deliver a WOW experience on every call—customers should hear your smile!

Note: This role does not involve cold calling, sales, or contract upgrades.

What We’re Looking For:

Minimum Requirements:
- Bilingual fluency in Spanish and English (required).
- High school diploma or GED
- Customer service experience (call center, insurance, or banking preferred)
- Strong communication, listening, and problem-solving skills
- Ability to multitask using technology in a fast-paced environment
- Reliable high-speed internet (25 Mbps down / 6 Mbps up)
- Quiet, distraction-free home office setup
Preferred Qualifications:
- 2+ years of customer service experience
- Prior remote work experience

Work Environment:

Full-time, 40 hours/week
Shifts may vary and include weekends and holidays
Must be available to work as late as 9 PM EST
Periodic shift bids determine schedules based on business needs

Ready to Make a Difference?

If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we’d love to hear from you!

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Device Trading Manager (Telecommunications), Europe

Fri, 24 Jul 2026 07:00:00 GMT

Device Trading Manager (Telecommunications), Europe

Location: Budapest, Hungary | Hybrid working

Business Unit: Supply Chain

Reports To: Supply Chain Manager Europe

The Opportunity:

This is an exciting opportunity to help shape purchasing and trading activity across Europe. Reporting to the Supply Chain Manager, Europe, you will manage device sales opportunities and purchasing requirements across European markets for external and internal channels, working closely with supply chain operations, commercial teams and supplier partners to ensure products are available at the right time, at the right value and in line with client and business needs. You will use market insight, data and supplier relationships to support revenue growth, improve fulfilment and contribute to an inclusive, collaborative and high-performing European supply chain team.

What you will do:

Forecast, plan and manage purchasing activity across European channels in line with customer demand and business priorities.
Build effective supplier relationships and support continuous improvement in quality, fulfilment and service through regular performance feedback.
Negotiate purchase/sale pricing and commercial terms across product types, clearly tracking value delivered across suppliers and categories.
Manage purchase/sales administration, stock ageing and device lifecycles to help reduce obsolescence and maximize commercial value.
Develop demand planning approaches that support timely procurement and effective inventory decisions.
Proactively identify device sales opportunities, while also partnering with commercial teams on new business opportunities, providing clear analysis and supply chain input.
Support sales and revenue performance by using data, market insight and commercial judgement to improve efficiency and manage risk.
Contribute ideas and improvements that support new channels, evolving product requirements and changing customer needs.

What you will bring:

Experience in supply chain trading, purchasing, procurement, commercial trading or a related field.
Experience working in the telecommunications, mobile phone or consumer electronics market is essential, particularly where you have used market insight to identify trends or opportunities.
Experience negotiating pricing, commercial terms or service agreements with suppliers or partners.
Strong analytical skills, with confidence using data to support decisions, explain recommendations and track commercial outcomes.
A collaborative communication style and the ability to build trusted relationships with colleagues, suppliers and stakeholders across different countries and cultures.
Good working knowledge of Microsoft Excel, with the ability to organise, interpret and present data clearly.
Professional working proficiency in English. Additional European language skills, such as Italian, Hungarian, German, Spanish or French, would be an advantage.

You will be organised, detail-focused and comfortable working with a variety of internal and external stakeholders. You will be able to communicate clearly, manage priorities and use Microsoft Excel, Word and Outlook to support daily activities and reporting.

We are looking for someone who enjoys working collaboratively, can adapt to changing priorities and is comfortable sharing ideas that help improve how we work.

Our Values:

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

We look forward to receiving your application!

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Customer Service Claims Associate - German Speaker

Thu, 23 Jul 2026 07:00:00 GMT

Customer Service Claims Associate – German Speaker

Amsterdam | Hybrid Working – 2 days office, 3 days home

Help customers get back to what matters most.

At Assurant, we're looking for German speaking Customer Service Claims Associates to join our growing team in Amsterdam. Every day, you'll help customers when their mobile phone or connected device has been lost, stolen, or damaged, guiding them through the claims process and making a real difference when they need support most. You'll support customers with insurance claims for mobile phones and other connected devices, ensuring a smooth and positive claims experience.

No previous insurance or claims experience? No problem. We'll provide comprehensive training and ongoing support to help you succeed from day one.

Why Join Assurant?

We're proud to create an environment where people can thrive both professionally and personally.

What you'll enjoy:

Starting salary: €2.550 gross per month + holiday allowance paid in 12 monthly payments
Performance Bonus plan for all employees
Hybrid working – work 2 days in the office and 3 days from home
Home working allowance and travel allowance
28 days' holiday plus public holidays , with opportunities to earn additional leave
Monthly wellbeing allowance (€45 net) to support your physical and mental wellbeing
Employee Assistance Programme offering professional support for health, family, and financial matters
Premium-free pension plan
€50 net birthday gift
Comprehensive training programme to help you build confidence and expertise
Access to Udemy and ongoing career development opportunities , including pathways to specialist, quality, training, team leader, or operational support roles.

What You'll Be Doing

As part of our European Customer Service team, you'll:

Provide outstanding customer service to German speaking customers via phone, email, and other communication channels
Support customers with questions relating to their insurance cover, claims, and connected devices
Guide customers through processes and provide clear, accurate information
Investigate claim information and make fair, evidence-based claim decisions
Accurately maintain customer records and case information across multiple systems
Work collaboratively with colleagues to deliver an excellent customer experience

What We're Looking For

We're more interested in your attitude and customer-focused mindset than specific industry experience.

You'll bring:

Fluent German language skills (written and spoken)
Strong communication and listening skills
A genuine desire to help customers
Good attention to detail and problem-solving abilities
Basic computer skills and confidence using multiple systems
The ability to work independently and as part of a team

Apply today and start your next career journey with Assurant.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Device Trading Manager (Telecoms) Europe

Mon, 20 Jul 2026 07:00:00 GMT

Device Trading Manager (Telecommunications), Europe

Location: Milan, Italy | Hybrid working with time in our Milan office and the flexibility to work from home

Business Unit: Supply Chain

Employment Type: Permanent

Reports To: Supply Chain Manager Europe

The Opportunity:

What you will do:

Forecast, plan and manage purchasing activity across European channels in line with customer demand and business priorities.
Build effective supplier relationships and support continuous improvement in quality, fulfilment and service through regular performance feedback.
Negotiate purchase/sale pricing and commercial terms across product types, clearly tracking value delivered across suppliers and categories.
Manage purchase/sales administration, stock ageing and device lifecycles to help reduce obsolescence and maximize commercial value.
Develop demand planning approaches that support timely procurement and effective inventory decisions.
Proactively identify device sales opportunities, while also partnering with commercial teams on new business opportunities, providing clear analysis and supply chain input.
Support sales and revenue performance by using data, market insight and commercial judgement to improve efficiency and manage risk.
Contribute ideas and improvements that support new channels, evolving product requirements and changing customer needs.

What you will bring:

Experience in supply chain trading, purchasing, procurement, commercial trading or a related field.
Experience working in the telecommunications, mobile phone or consumer electronics market is essential, particularly where you have used market insight to identify trends or opportunities.
Experience negotiating pricing, commercial terms or service agreements with suppliers or partners.
Strong analytical skills, with confidence using data to support decisions, explain recommendations and track commercial outcomes.
A collaborative communication style and the ability to build trusted relationships with colleagues, suppliers and stakeholders across different countries and cultures.
Good working knowledge of Microsoft Excel, with the ability to organise, interpret and present data clearly.
Professional working proficiency in English. Additional European language skills, such as Italian, Hungarian, German, Spanish or French, would be an advantage.

We are looking for someone who enjoys working collaboratively, can adapt to changing priorities and is comfortable sharing ideas that help improve how we work.

Pay, benefits and development

Full time base salary range: €42,100 – €54,800 based on 14 salary instalments
Full time is classed as 37 hours per week, Monday to Friday
Bonus or variable pay: 10% performance bonus based on 70% company and 30% individual performance. Paid March 2027 (pro-rated).
Hybrid working arrangement with flexibility to work from home and from our Milan office.
Laptop and company mobile phone.
Local benefits package aligned to the Italian market, including meal vouchers, state pension.
Wellbeing and employee support programmes.
Ongoing learning and development opportunities to support your growth.

Collective Labour Agreement (CCNL)

Equal Opportunity and Pay Transparency

Our Values:

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

We look forward to receiving your application!

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

DCC Warehouse Team Member - Casual

Fri, 17 Jul 2026 07:00:00 GMT

Why work with Assurant?

What's the role about?

Our Device Care Centres (DCCs) repair, refurbish, and prepare mobile devices and electronics for reuse, including supporting trade-in programs for major partners.

As we head into our peak period starting from August, we’re looking for casual DCC Team Members to join our Auburn team. This is an excellent opportunity to gain hands-on experience in a fast-paced, tech-focused environment.

What you'll be doing

Diagnose and perform quality checks on mobile devices
Data wipe and configure devices using internal systems
Assist with device customisation and processing
Label, document, and verify devices accurately
Prepare stock and shipments for dispatch
Meet productivity targets (KPIs/SLAs) while maintaining quality
Support stock handling, stocktakes, and general warehouse tasks
Maintain a clean and safe working environment
Work collaboratively with the team to meet deadlines

Does this sound like you?

Previous warehouse or device handling experience (preferred but not essential)
Experience with mobile devices or repairs (advantageous)
Availability Monday to Friday, 7:00am – 3:00pm
Strong attention to detail and ability to follow processes
Comfortable working in a fast-paced, target-driven environment
Basic computer skills and ability to use multiple systems
Good communication skills and a team-first mindset
Able to stand for extended periods and handle stock safely

Interested? We've love to talk more...

Apply with your resume. We also use this ad for ongoing talent pooling , so we encourage early applications.

Shortlisted candidates will be invited to our Assurant Hiring Event, offering a great opportunity to meet the team, gain deeper insights into the role, and interview with us.

Successful candidates must complete relevant background checks, including Right to Work and a Police Check.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

VP, Business Development Financial Services

Thu, 09 Jul 2026 07:00:00 GMT

The VP, Business Development is a senior commercial hunter responsible for securing net-new Financial Services client partnerships that drive profitable revenue and EBITDA growth for Assurant. This role is focused on identifying, originating, shaping, negotiating, and closing complex, multiyear commercial agreements with targeted Financial Services prospects across card benefits, retail travel, legal services/insurance, identity theft protection, and adjacent customer value-added services.

This is not a transactional sales role. This is a new-sales leadership role, not an account management or renewal ownership role. The VP will own the external pursuit strategy and full deal lifecycle for prospective clients — from target identification, executive outreach, discovery, solution development, commercial structuring, negotiation support, contracting, and close. The role will partner closely with the appropriate Line of Business leader, Finance, Legal, Product, Operations, and other internal stakeholders to structure economically sound, executable client solutions.

The VP serves as a commercial architect and closer — building senior-level prospect relationships, creating urgency, aligning Assurant’s enterprise capabilities to client growth priorities, and positioning Assurant as a strategic partner for new Financial Services clients.

What will be my duties and responsibilities in this job?

Financial Services Growth & New Client Acquisition

Originate and close new partnerships across targeted net-new Financial Services prospects across card benefits, retail travel, legal services, identity theft protection, and adjacent customer value-added services.
Personally build and own a targeted prospecting strategy, including market mapping, target lists, outbound executive outreach, industry networking, referrals, and pursuit prioritization
Own the full deal lifecycle: prospecting, discovery, solution design, executive engagement, negotiation, contracting, and close.
Build and maintain a disciplined business development funnel, using Salesforce and dashboards to track opportunity health and outcomes.
Create account pursuit plans for priority prospects, including stakeholder mapping, value hypothesis, buying triggers, competitive positioning, next-best actions, and path-to-close.
Apply disciplined deal qualification to ensure resources are focused on opportunities with strong strategic, financial, operational, and timing fit.

Full Deal Lifecycle Ownership & Close Execution

Lead discovery with prospective clients to uncover business priorities, customer experience gaps, revenue opportunities, operational requirements, and decision criteria.
Shape differentiated value propositions that connect client needs to Assurant capabilities and clearly articulate client economics, customer value, and Assurant profitability.
Drive executive engagement and maintain momentum through complex, multi-stakeholder sales cycles.
Lead internal deal reviews, opportunity strategy sessions, and close plans to accelerate decision-making and improve conversion.
Maintain accountability for moving qualified prospects from first meeting to signed agreement.

Client Expansion & Relationship Deepening

Secondary Growth Opportunities: While the primary focus of this role is net-new client acquisition, the VP may identify expansion opportunities within recently acquired or strategically targeted relationships when those opportunities support new revenue, new product adoption, or broader enterprise growth. Ongoing account management, renewal ownership, and day-to-day client relationship management will remain with the appropriate account leadership teams.

Commercial Structuring & Contract Negotiation Partnership

Partner with the relevant Line of Business leader on commercial strategy, pricing structure, deal economics, and negotiation approach for prospective client agreements.
Lead the business development workstream in client negotiations, while collaborating with the LOB leader, Finance, Legal, Product, Risk, Compliance, and Operations to ensure proposed terms are commercially attractive, legally sound, operationally executable, and aligned to Assurant’s financial objectives.
Translate prospect requirements into deal structures that balance client outcomes, Assurant profitability, risk management, implementation feasibility, and long-term partnership value.
Support negotiation of complex multiyear agreements, including scope, pricing, service levels, performance commitments, implementation timelines, governance, and renewal/expansion pathways.
Maintain accountability for progressing opportunities to signed agreement while ensuring appropriate internal approvals and stakeholder alignment.

Solution Leadership & Cross Functional Orchestration

Orchestrate internal teams to co-create prospect-specific solutions that are differentiated, executable, scalable, and aligned to Assurant’s growth strategy.
Partner with Product, Operations, Technology, Legal, Finance, Compliance, and the relevant LOB leader to validate solution feasibility, economics, implementation requirements, and risk considerations
Ensure solutions are executable, scalable, and aligned to Assurant’s five-year strategy and growth roadmap.
Ensure new-client proposals translate clearly into operating models, launch plans, financial assumptions, and contractual commitments.
Remove internal barriers, drive decisions, and maintain momentum across matrixed teams during active pursuits.

Enterprise Growth & “Connect the Dots”

Champion enterprise-wide growth by connecting Assurant capabilities across divisions to unlock new revenue streams for the business.
Lead/participate in cross functional Business Development forums to share best practices, improve funnel efficiency, and accelerate innovation.
Bring a P&L mindset to every opportunity, balancing growth, profitability, and long-term partnership value.

Financial Responsibility

Accountable for driving Financial Services revenue and EBITDA growth through net-new client acquisition, qualified pipeline creation, conversion of targeted prospects, and launch of newly secured client partnerships.
Partners with the relevant Line of Business leader and Finance, Legal, Product, Risk, Compliance, and Operations on commercial structuring, pricing strategy, deal economics, approvals, and negotiation strategy for prospective client agreements.
Manages and influences business development–related budgets.

Market Intelligence, Competitive Positioning & Executive Influence

Maintain a strong understanding of Financial Services market dynamics, competitive offerings, buyer priorities, and emerging client needs.
Develop executive-level narratives and pursuit messaging that differentiate Assurant in competitive new-business opportunities.
Represent Assurant externally at client meetings, conferences, industry events, and strategic networking forums to identify and advance new sales opportunities.

Leadership & Talent Development

Lead, mentor, and inspire BD talent and matrixed teams, setting a high bar for performance, accountability, and execution.
Model Assurant’s values and represent the brand with credibility and consistency across Assurant and the Financial Services ecosystem.

What are the requirements needed for this position?

15+ years of progressive business development, enterprise sales, strategic partnerships, or commercial growth experience.
Direct experience selling or structuring complex solutions in Financial Services, card benefits, protection products, retail travel, legal services, identity protection, customer experience, or adjacent regulated-market solutions.
Proven hunter profile with experience building target lists, creating outbound pursuit strategies, developing executive relationships, and converting qualified pipeline into signed multiyear contracts.
Demonstrated success as a hunter—originating, negotiating, and closing complex, multi‑year commercial deals.
Experience partnering with Line of Business leaders, Finance, Legal, Product, Operations, Compliance, and executive stakeholders to structure commercially sound and operationally executable client agreements.
Proven experience leading cross-functional teams to design and deliver client specific solutions.
Deep experience in complex contracting, deal structuring, and negotiation, including financial, legal, and operational dimensions.
Experience using Salesforce or similar CRM tools to manage pipeline, forecast opportunity progression, inspect deal health, and drive accountability.
MBA preferred
Ability to rapidly synthesize complex client, market, and enterprise inputs into a clear growth narrative that resonates with clients and aligns internal teams around a shared vision.
Demonstrated skill in leading outcomes across highly matrixed organizations by aligning stakeholders, resolving tradeoffs, and driving decisions without direct control.
Strong instinct for prioritizing the right opportunities, structuring pragmatic solutions, and making sound tradeoffs in fastmoving, high stakes deal environments with incomplete information.
Experience developing executive-level value messaging for competitive pursuits involving complex solutions, regulated environments, or multi-stakeholder buying groups.
Ability to travel up to 60% domestically for client meetings, executive presentations, negotiations, and industry events, as business needs require.

Core Competencies:

Strategic growth mindset with the ability to connect client needs to enterprise capabilities
Advanced commercial and financial acumen, including P&L ownership
Executive level communication and influence with C-suite and senior leaders
Hunter/closer orientation with a demonstrated ability to personally create, advance, and close new-business opportunities.
Strategic pipeline builder with disciplined funnel management, qualification rigor, and forecast accountability.
Commercial architect with strong judgment in structuring deals that balance client value, profitability, operational feasibility, and risk.
Strong solution orientation—able to go beyond selling to building and delivering
High energy, hungry, dynamic, and resilient, with a bias toward action and results
Ability to operate effectively in ambiguity and drive outcomes across matrixed organizations.

What Success Looks Like in This Role:

Net-new Financial Services clients acquired.
Qualified new-logo pipeline created, advanced, and converted.
Complex multi-year agreements signed with targeted prospects.
Measurable revenue and EBITDA contribution from newly secured client relationships.
New-client revenue launched across growth product lines.
Strong client satisfaction and executive level trust
Repeatable, scalable solutions launched through cross functional execution
Internal institutional knowledge, high-engagement, and trust
Accurate forecasting, disciplined funnel management, and consistent opportunity progression.

#LI-remote

#AssurantProudKB

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Financial Analyst

Tue, 12 May 2026 07:00:00 GMT

Job Purpose

Financial Analyst supports operational and financial effectiveness by analyzing results, preparing reports, and providing insightful explanations for quarter-end earnings, Forecasts and Plan deliverables.

Primary Job Accountabilities/Responsibilities

Analyze monthly operating variances and summarize key business metrics, comparing actual results to Forecasts and Plans.
Develop and maintain report to assess historical expense performance and project future outcomes for Planning/Forecast cycles
Prepare and distribute month-end, quarter-end, and year-end financial reports to relevant stakeholders.
Identify, investigate, and resolve discrepancies in financial, accounting, and data quality.
Utilize software tools such as Excel, PowerBI, and other databases to compile, manipulate, and format data.
Recommend and implement process improvements to enhance operational efficiency.
Participate in operational meetings to gather insights and support management in evaluating business decisions.
Apply critical thinking to challenge assumptions, identify root causes, and propose innovative solutions.
Assist operational teams in preparing and managing their budgets.

Required Experience, Skills, and Knowledge

Bachelor’s degree in Business, Finance or Accounting
Fluent English
Minimum of 3 years of experience in financial analysis, including budgeting, forecasting, and data interpretation
Proficiency in Microsoft Excel, PowerPoint, Word
Strong analytical, time management and problem-solving skills
Excellent attention to detail and accuracy in data handling
Ability to communicate complex financial information clearly to non-financial stakeholders

Preferred Experience, Skills, and Knowledge

Familiarity with financial systems such as SAP, Oracle, or similar ERP platforms
Experience working in a shared services or multi-site operational environment
Knowledge of financial reporting standards and variance analysis
Ability to manage multiple priorities and meet tight deadlines
Strong interpersonal skills and ability to collaborate across departments

Work Environment

Environment/Physical Demands: This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone. Employee is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to talk and hear. Required to use hands to finger, handle, or feel objects, tools or controls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Manager, DevOps

Tue, 21 Apr 2026 07:00:00 GMT

We are seeking a DevOps Manager to lead and spearhead our enterprise DevOps initiatives. This role will oversee a diverse technology stack including Salesforce, Azure Cloud, Jira, Bamboo, MuleSoft, SQL Server, Azure Data Factory, and Azure Databricks , among others. The ideal candidate will combine strong leadership skills with deep technical expertise to drive automation, scalability, and operational excellence across our systems.

Key Responsibilities

Leadership & Strategy
- Define and execute the DevOps vision, strategy, and roadmap for the organization.
- Lead, mentor, and grow a high-performing DevOps team.
- Partner with engineering, product, and IT stakeholders to align DevOps practices with business goals.
Platform & Tool Ownership
- Oversee CI/CD pipelines using Bamboo and other automation tools.
- Manage Jira workflows and integrations to support agile delivery.
- Drive adoption and optimization of Azure Cloud services including Data Factory and Databricks .
- Ensure seamless integration and deployment across Salesforce and MuleSoft environments.
Operational Excellence

Implement monitoring, logging, and alerting frameworks to ensure system reliability.
Establish best practices for infrastructure as code, configuration management, and automated testing.
Champion security, compliance, and governance across all DevOps processes.
Drive continuous improvement in deployment speed, system uptime, and incident response.

Qualifications

Education & Experience
- Bachelor’s degree in Computer Science, Engineering, or related field experience (Master’s preferred).
- 8+ years of experience in DevOps, Cloud Engineering, or related roles.
- 3+ years in a leadership or managerial capacity.
Technical Skills
- Strong expertise in Azure Cloud services (Data Factory, Databricks, Azure DevOps).
- Hands-on experience with CI/CD tools (Bamboo, Jenkins, GitHub Actions).
- Proficiency with Salesforce DevOps practices and MuleSoft integration .
- Solid knowledge of SQL Server administration and optimization.
- Familiarity with Jira administration and agile methodologies.
Soft Skills

Excellent communication and stakeholder management abilities.
Proven track record of building and leading cross-functional teams.
Strong problem-solving and decision-making skills.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

VP, Automotive

Mon, 20 Apr 2026 07:00:00 GMT

Job Purpose

We are seeking a strategic and results‑oriented leader to head our Automotive Line of Business. This role leads a complex, fast‑evolving portfolio within the vehicle industry and is accountable for driving performance, profitable growth, and product strategy. Success in this role requires strong commercial acumen, deep market and network awareness, and the ability to translate industry trends into sustainable business results.

This is a high‑impact opportunity to shape the future of our automotive services while leading a growing business with significant revenue and profitability goals.

Key Responsibilities

Develop, and execute the AUTO LOB vision, growth strategy, product roadmap, operating plans, and financial plans.
Analyze vehicle market trends to forecast objectives and identify and size growth opportunities.
Own P&L accountability for the AUTO LOB, partnering with other countries, centers of excellence, and shared services to deliver results across local and enterprise targets.
Recommend and manage enterprise investments, operating expenses, and advertising and promotional spend for the LOB.
Provide direct oversight of AUTO business performance in Puerto Rico, including client results tracked through StoneEagle metrics.
Maintain accountability for the performance of all AUTO products.
Expand the business by identifying new opportunities through client engagement, channel partnerships, competitive analysis, and industry research.
Apply strong risk management expertise, monitoring trends and recommending changes as needed.
Build and develop a high‑performing team, strengthening people capabilities to deliver both short‑ and long‑term objectives.
Lead cross‑functional collaboration to scale the business.
Coordinate efforts at regional and corporate levels to ensure strategic alignment and effective product deployment.
Provide inspirational leadership to the AUTO team, fostering a culture of engagement, growth, accountability, and outperformance

Required Qualifications

15+ years of experience in general management, business development, and services support.
Demonstrated P&L ownership, with accountability for revenue growth and profitability.
Strong capability to transfer business knowledge and best practices across teams, geographies, and functions.
Proven ability to build, develop, and lead high‑performing leadership teams.
Track record of fostering a culture of engagement, growth, accountability, and outperformance.

Other requirements :

Bachelor’s degree in Business Administration, preferably with a concentration in Finance, Accounting, or Marketing.
10+ years of experience within the automotive ecosystem, including one or more of the following:
Automotive OEM, Captive Finance Company, Automotive Third‑Party Administrator, Automotive Retail, Auto Lending, or Insurance.
Proven general management and negotiation experience in multi‑country or regional environments.
Deep knowledge of the Puerto Rico automotive market, including key players, dynamics, and regulatory considerations.
Basic working knowledge of Property & Casualty (P&C) insurance.
Fully bilingual (English and Spanish).

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Wireless Technician

Tue, 07 Apr 2026 07:00:00 GMT

As a Wireless Technician , you will inspect, refurbish, test, program, tune, troubleshoot and repair complex radio frequency electro-mechanical devices such as mobile phones. You will work from complex schematics and diagrams, and utilize Multi-meters, Oscilloscopes, RF Signal Generators, Spectrum Analyzers and Communication Test Sets to troubleshoot faults to the component level.

This role is based at our Irving, TX location with a schedule of Monday - Thursday from 6am to 4:30pm

What will be my duties and responsibilities in this job?

Conduct root case failure analysis and troubleshooting on suspected defective equipment
Perform repetitive electromechanical assembly using hand and electric tools
Must be able to perform component level and board repairs
Identify and report root cause deficiencies
Identify and report routine process deficiencies
Test, repair and program equipment
Perform soldering and de-soldering using handheld soldering equipment
Work with care and urgency in order to meet production goals
Participate in continuous improvement and team building activities
Refer to and follow Standard Operating Procedures to perform the job duties
Physically move material as needed
Perform other duties as assigned

What are the requirements needed for this position?

High school diploma or GED
Two years skill-related experience such as working with components, testing requirements and/or assembly of small electronics
Demonstrated high-level proficiency with soldering and de-soldering
Basic computer skills and the ability to enter data on multiple screens
Strong attention to detail
Ability to handle multiple priorities simultaneously
Ability to work independently and in a team environment
Ability to interact effectively and positively with all levels of company personnel

What other skills/experience would be helpful to have?

Associates degree in electronics or technical degree in a related field
One year of previous experience working in a manufacturing environment
Knowledgeable in analog, digital and RF disciplines

What are the working conditions and physical requirements of this job?

Must be able to lift and/or move up to 30 pounds
Must be able to work overtime and on Saturdays as needed
Specific vision abilities required by this job include close vision and the ability to adjust focus
Must be able to talk and hear
Required to use hands and fingers, handle, or feel objects, tools or controls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The noise level in the work environment is low, and it is an Electro Static Discharge (ESD) safe area; wrist strap and smocks must be worn at all times

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr. Auto Claims Analyst

Fri, 13 Mar 2026 07:00:00 GMT

Job Purpose

The Senior Auto Claims Analyst is a senior individual contributor responsible for governing claim outcomes, coverage interpretation, and operational consistency for vehicle service contract programs and other ancillary products related to the auto industry. This role provides technical authority, analytical leadership, and escalation oversight to ensure claims are handled accurately, consistently, and in full compliance with contract terms, regulatory requirements, and internal controls.

Primary Job Responsibilities

Claims Governance & Technical Authority

Serve as the technical authority for coverage interpretation, exception handling, and complex claim scenarios.
Determine appropriate repair measures based on research, peer-to-peer examination, and job experience.
Act as the final escalation point for high-risk, high-exposure, or precedent-setting claims.
Establish and maintain adjudication standards, decision frameworks, and interpretation guidance to ensure consistency across teams.
Ensure alignment between contract intent, regulatory requirements, and operational execution.

Offshore Adjudication Oversight & Quality Enablement

Provide indirect oversight and technical direction to offshore claims adjudication teams.
Conduct targeted case reviews, calibration sessions, and thematic deep dives to assess quality and consistency.
Identify systemic gaps and drive corrective actions through training updates, documentation, or process enhancements.
Support alignment between onshore expectations and offshore execution without direct people management.

Data Analysis, Insights & Forecasting
Analyze claims data to identify trends in frequency, severity, leakage, repair practices, and operational performance.
Translate analytical findings into actionable recommendations that improve outcomes, controls, and efficiency.
Support forecasting of claim volume, severity, and repair mix to inform planning and risk management.
Partner with leadership, analytics, and finance teams to improve reporting and decision visibility.

Repair Network Governance & Optimization
Develop and monitor governance standards for client-owned repair facilities.
Assess adherence to contractual requirements, repair practices, quality standards, and cost controls.
Identify optimization opportunities related to cycle time, repair accuracy, cost containment, and customer experience.
Escalate performance or compliance concerns and recommend corrective actions or operational enhancements.

Compliance, Audit & Continuous Improvement
Support internal audits, quality assurance reviews, and regulatory inquiries through expert analysis and documentation.
Identify control weaknesses and contribute to sustainable remediation plans.
Develop and maintain training materials, job aids, and knowledge resources that strengthen claims capability and consistency.
Actively contribute to continuous improvement initiatives across claims, repair networks, and supporting processes.

Required Qualifications

Bachelor’s degree, preferably in Engineering, Business Administration, Finance, Accounting, Risk Management or Insurance.
5+ years of experience in auto claims, extended warranties, or vehicle service contract administration.
Demonstrated expertise in interpreting vehicle service contracts, exclusions, and endorsements.
Strong understanding of automotive systems, repair diagnostics, labor guides, and repair facility workflows.
Experience analyzing claims data and translating insights into operational or governance improvements.
Familiarity with state regulatory requirements applicable to vehicle service contracts or insurance-adjacent products.
Proven ability to influence outcomes across distributed or offshore teams without direct supervisory authority.

Core Competencies

Analytical Judgment: Applies data, contract language, and risk assessment to complex decisions.
Systems Thinking: Understands how claims, repair networks, controls, and customer outcomes intersect.
Influence Without Authority: Leads through expertise, credibility, and collaboration.
Attention to Detail: Ensures decisions and standards are accurate, defensible, and compliant.
Clear Communication: Articulates complex decisions and insights effectively to diverse stakeholders.
Continuous Improvement Mindset: Proactively identifies opportunities to strengthen outcomes and efficiency.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Assurant jobs feed

Sr Business Development Representative

Senior Facility Technician

Quality Assurance Lead - Nights

Shared Service Specialist- Springfield

Overview of Position:

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

Receiving Material Processor Lead

Verification Specialist- Onsite in Springfield Ohio

Product Analyst

Associate Sales Manager, Commercial Equipment

Shared Service Operation Specialist

Director, Global Trade Compliance

Material Processor Lead (Inventory)

Summer 2027 Intern: Ethics & Compliance Intern

What You Will Do

Rotational Experience:

Potential Key Responsibilities:

AI & Compliance Capstone Project:

Qualifications

Required

Currently pursuing a Bachelor's or Master's degree in: Business, Risk Management, Compliance, Law, Public Policy, Information Systems, Data Analytics, Computer Science, or related field

What You Will Gain

Material Processor Lead

Supv, Capability Center Operations

Customer Care Operations Supervisor | Advanced English Required

Key responsibilities

Requirements

Claims Adjuster

Expert en sinistres bilingue (français et anglais) – Québec (titulaire d’un permis AMF)

Pourquoi vous joindre à nous?

Quelles seront mes responsabilités dans ce poste?

Quelles sont les exigences requises pour ce poste?

Quelles autres compétences ou expériences seraient un atout?

À quoi ressemble le succès dans ce rôle?

Learning & Capability Specialist

Take the next step in your capability career

Why work with Assurant?

Benefits include:

What's the role about?

What you'll bring

What will make you successful?

Sr Buyer

Senior Real Estate & Facilities Data Analyst

Automotive National Training Consultant

Sr Financial Analyst

People Partner

Buyer

Home Warranty Customer Care Specialist

Sr Pricing Analyst

Wireless Technician

Operations Ssr Analyst

Ssr Operations Analyst | Automation & Process Improvement

Tu impacto

Lo que buscamos

Lo que ofrecemos

Customer Service Associate (Portuguese Speaker)

Why Join Assurant?

What You'll Be Doing

What We're Looking For

Senior Solutions Architect (Ai)

What You'll Do

Design AI-Powered Solutions

Drive Technology Leadership

Shape the Future of Enterprise Architecture

Mentor and Enable Teams

What You'll Bring

Required Qualifications

Preferred Qualifications

Success in This Role

Why Assurant?

Business Intelligence Developer (Contract)

Automotive F&I Account Specialist

Sr Mgr, International Supply Chain

Overview of Position

What makes us different?

What will be my duties and responsibilities in this job?

What are the requirements needed for this position?

What other skills/experience would be helpful to have?