Assurant jobs feed

Business Systems Analyst

Fri, 03 Jul 2026 07:00:00 GMT

Why work with Assurant?

Assurant redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands.

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

We come from a variety of countries, cultures, and backgrounds, but we are united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results.

Some of the benefits we offer to our team members are:

Development programs and study grants and support for higher education
Cultural day off to celebrate what’s important to you
International and local mentoring programs
Diversity panels and employee resource groups
Hybrid work model – 3 days in the office, 2 days from home
2 mental health recharge days per year
Annual health & wellbeing allowance to contribute to your overall wellbeing
Volunteering opportunities to give back to a cause that is important to you

What’s the role about?

We're looking for a Business Systems Analyst who brings a strong blend of business/process analysis and technical systems analysis . This role sits at the heart of our delivery function, partnering with stakeholders, engineers, and delivery teams to drive meaningful business outcomes and continuous improvement across our auto business.

Reporting to the Delivery Manager and based out of our stunning new central Auckland offices, this role will see you help shape solutions, improve workflows, support operational change, and ensure requirements are clearly defined and understood from concept through to delivery.

Some of your day-to-day responsibilities will look like:

Gather, analyse, and document business, process, and technical requirements.
Create customer journeys, process maps, use cases, business rules, and functional specifications.
Facilitate workshops and engage stakeholders to define and validate requirements.
Bridge communication between business stakeholders, delivery teams, and engineers.
Investigate operational issues, defects, and change requests, including SQL and system analysis.
Support root cause analysis and coordinate issue resolution across teams.
Assess business impacts, dependencies, risks, and implementation considerations.
Drive governance, documentation quality, traceability, and prioritisation practices.

About you

Previous technical and business process BA experience in financial services or insurance is preferred.
Proven experience in technical system analysis, supporting business requests and defining process improvements.
Excellent communication, presentation, and stakeholder management skills, with the ability to build effective relationships across cross-functional teams.
Strong documentation skills, ensuring clear, concise, and audience-appropriate deliverables (experience with tools like Miro/Ludic/Visio).
Demonstrated ability to analyse and document complex requirements, reconcile conflicts, and facilitate alignment between business and technical stakeholders.
Experience working within project and changing environments, ideally in global or regional delivery settings, with exposure to managing concurrent workstreams.
Familiarity with technical data driven systems (e.g. event-driven services, API endpoints, cloud/web services, SQL and JSON/XML) and the ability to bridge business and technical requirements effectively.

To apply

Please submit your resume accompanied by a cover letter detailing your suitability for the role. Don't miss your opportunity to be part of this successful team, apply now!

The successful applicant will be subject to relevant background checks such as reference checks and a Ministry of Justice Criminal Record Check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

If you need a reasonable accommodation or adjustment at any stage of the hiring process, please contact us. We are committed to ensuring an accessible and equitable experience for all candidates.

For further information about Assurant, please visit our website: https://www.assurant.com/

If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

CRM Mexico AUTO

Fri, 03 Jul 2026 07:00:00 GMT

To be the main point of contact between corporate clients and Assurant, both for the sustainable development of current businesses, and for the generation, development and implementation of new businesses that allow the relation between companies to be long-term.

Requirements

A minimum of10 years of experience as a Corporate Sales Executive or in a upper Middle Management position in the automotive industry.

Experience in car brand and / or distribution of cars at group level is valued

“University graduate (Degree in Economic/Administrative areas, Industrial Engineering/Other engineering with strong administrative and/or

business focus).”

Master of Administration (desirable), Diploma in Marketing (desirable).

Advanced English

Advanced management of Office and Internet

We offer

Permanent contract with benefits above to law
Sales incentives
Car and fuel allowance .

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Email Marketing Specialist

Fri, 03 Jul 2026 07:00:00 GMT

JOB PURPOSE:

The Email Marketing Specialist is a key member of the Email Center of Excellence responsible for executing customer engagement and lifecycle marketing initiatives across multiple brands, business units, and communication programs. This role partners closely with marketing stakeholders to build, test, deploy, monitor, and optimize email communications that support acquisition, onboarding, engagement, retention, loyalty, and reactivation objectives.

The Email Marketing Specialist serves as a trusted execution partner, managing campaign production from intake through deployment while ensuring accuracy, brand consistency, quality assurance, and adherence to email marketing best practices. Success in this role requires strong organizational skills, attention to detail, proactive communication, and the ability to manage multiple concurrent projects in a fast-paced environment.

JOB RESPONSIBILITIES:

Email Marketing Execution & Lifecycle Campaign Support (50%)

Build, test, and deploy email campaigns, customer journey communications, and lifecycle marketing programs using enterprise marketing platforms and approved content creation tools.
Create and maintain email content using Knak, Salesforce Marketing Cloud, and other approved marketing technologies.
Configure audience selections, personalization elements, dynamic content, scheduling, and deployment settings.
Support customer lifecycle initiatives including onboarding, engagement, retention, loyalty, and reactivation communications.
Source, organize, and manage campaign assets while ensuring alignment with brand standards and business requirements.
Execute campaigns with a focus on speed, accuracy, scalability, and customer experience.

Campaign Management & Stakeholder Coordination (25%)

Coordinate campaign requirements, timelines, approvals, and deliverables across stakeholders, creative teams, and internal partners.
Manage multiple competing priorities and deadlines while maintaining a high level of organization and accountability.
Communicate proactively regarding project status, risks, dependencies, and deployment readiness.
Ensure campaign details are accurate, complete, and aligned with stakeholder expectations.
Support intake processes and campaign documentation requirements.

Reporting, Testing & Optimization (15%)

Monitor and report on email campaign performance using available reporting and analytics tools.
Assist with A/B testing initiatives, performance analysis, and optimization efforts.
Identify trends, insights, and opportunities to improve engagement, operational efficiency, and campaign effectiveness.
Support reporting requests and performance reviews for stakeholders.

Quality Assurance, Brand Compliance & Continuous Improvement (10%)

Perform campaign quality assurance reviews including content validation, link testing, personalization testing, rendering reviews, and accessibility checks.
Ensure communications align with brand standards, marketing best practices, and established quality expectations.
Maintain knowledge of email marketing trends, platform capabilities, and industry best practices.
Recommend process improvements that support operational efficiency and execution excellence.

Required Experience, Skills, and Knowledge

Bachelor's degree in Marketing, Business Administration, Communications, Digital Marketing, or a related field; or equivalent relevant work experience.

Certifications

Salesforce Marketing Cloud Specialist Certification required.
Salesforce Marketing Cloud Administrator Certification preferred.

Previous Experience

Minimum of 3 years of experience in email marketing, digital marketing, campaign execution, or related marketing disciplines.
Minimum of 1 year of experience managing projects, campaigns, stakeholders, or client relationships.
Experience building and deploying email marketing campaigns within enterprise marketing platforms.
Experience supporting customer engagement, lifecycle marketing, or CRM-based marketing initiatives.
Experience reporting on campaign performance and translating data into actionable insights.

Knowledge and Skills

Experience working with Salesforce Marketing Cloud, Salesforce and/or Account Engagement (Pardot)
Experience using Knak or comparable content creation and campaign production tools.
Strong understanding of email marketing best practices, personalization, segmentation, testing methodologies, and customer engagement principles.
Strong quality assurance skills including content validation, link testing, rendering reviews, and campaign verification.
Working knowledge of HTML and CSS as it relates to email marketing and template editing.
Familiarity with CRM data, audience segmentation, and customer communication strategies.
Excellent organizational, project management, and time management skills.
Strong written and verbal communication skills.
Ability to manage multiple projects, lead meetings, and juggle competing priorities.
Demonstrated attention to detail and commitment to execution excellence.
Ability to work independently and proactively within a fast-paced environment.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Material Processor Lead (Nights)

Thu, 02 Jul 2026 07:00:00 GMT

This job is responsible for working with the Supervisors and assisting in training and developing the team, monitoring production performance, ensuring production and quality controls are met while adhering to the work instructions for the area of responsibility.

This is an onsite role in our Irving TX facility with a schedule of Monday - Thursday, 5:30PM-4:00AM.

This job posting is part of our ongoing efforts to build a strong talent network for current and future opportunities. We invite you to apply, and qualified candidates will be contacted as roles become available.

What will be my duties and responsibilities be in this job?

Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
Participate in daily stand-up meetings with Supervisor
Participate in internal and external customer or vendor meetings
Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
Work with other departments as needed to ensure proper workflow is achieved
Point of contact for employees for handling escalation issues
Work with Engineering to identify and resolve process issues
Ability to collaborate with other departments with their area of responsibility
Track and maintain daily attendance roster for Emergency Evacuation purposes
Participate with the 6S Audit team on monthly 6S audits
Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
Forklift certified if needed for area of responsibility
Perform on-the-job (OJT) refresher training and workstation assessment
Monitor inventory levels (WIP Aging) for specific area of responsibility
Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading
Compile and analyze data
Complete daily reports
Train and coach associates as needed

What are the requirements needed for this position?

High school diploma or equivalent
Minimum of 2 year of previous light manufacturing experience or 1 year of previous Inspector experience
Proficient in manual processing and receiving, consistently meeting UPH expectations
Strong team player who will thrive in a fast-paced environment
Excellent time management and organizational skills
Attention to details

What other skills/experience would be helpful to have?

Prior leadership experience in manufacturing, logistics, operations, or another applicable environment
Database software- data entry software in existing programs
Spreadsheet software- Microsoft Excel- basic understanding and data entry into a preformed spreadsheet
Word processing- Microsoft Word- basic documents and reports

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Material Processor Lead (Day/Night/Weekend Shift)

Thu, 02 Jul 2026 07:00:00 GMT

This is an onsite role in our Irving, TX facility.

What will be my duties and responsibilities be in this job?

Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
Participate in daily stand-up meetings with Supervisor
Participate in internal and external customer or vendor meetings
Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
Work with other departments as needed to ensure proper workflow is achieved
Point of contact for employees for handling escalation issues
Work with Engineering to identify and resolve process issues
Ability to collaborate with other departments with their area of responsibility
Track and maintain daily attendance roster for Emergency Evacuation purposes
Participate with the 6S Audit team on monthly 6S audits
Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
Forklift certified if needed for area of responsibility
Perform on-the-job (OJT) refresher training and workstation assessment
Monitor inventory levels (WIP Aging) for specific area of responsibility
Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading
Compile and analyze data
Complete daily reports
Train and coach associates as needed

What are the requirements needed for this position?

High school diploma or equivalent
Minimum of 2 year of previous light manufacturing experience or 1 year of previous Inspector experience
Proficient in manual processing and receiving, consistently meeting UPH expectations
Strong team player who will thrive in a fast-paced environment
Excellent time management and organizational skills

What other skills/experience would be helpful to have?

Prior leadership experience in manufacturing, logistics, operations, or another applicable environment
Database software- data entry software in existing programs
Spreadsheet software- Microsoft Excel- basic understanding and data entry into a preformed spreadsheet
Word processing- Microsoft Word- basic documents and reports

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Receiving Material Processor Lead (Nights)

Thu, 02 Jul 2026 07:00:00 GMT

This is an onsite role in our Irving TX facility with a schedule of Monday - Thursday, 5:30PM-4:00AM.

What will be my duties and responsibilities be in this job?

Working knowledge of shop floor systems (CVision, Oracle, Unit Tracker, Great Plains, Ghost)
Participate in daily stand-up meetings with Supervisor
Participate in internal and external customer or vendor meetings
Work with Supervisor to reallocate resources (people/supplies/products etc.) as needed to meet customer goals
Work with other departments as needed to ensure proper workflow is achieved
Point of contact for employees for handling escalation issues
Work with Engineering to identify and resolve process issues
Ability to collaborate with other departments with their area of responsibility
Track and maintain daily attendance roster for Emergency Evacuation purposes
Participate with the 6S Audit team on monthly 6S audits
Work with supervisor to implement any changes or adjustments on production floor as a result from the audits
Forklift certified if needed for area of responsibility
Perform on-the-job (OJT) refresher training and workstation assessment
Monitor inventory levels (WIP Aging) for specific area of responsibility
Monitor KPI and SLA performance levels and escalate any issues/concerns to supervisor when needed
Ability to communicate effectively with all levels of employees
Must be proficient and certified in the area that they are responsible for leading
Compile and analyze data
Complete daily reports
Train and coach associates as needed

What are the requirements needed for this position?

High school diploma or equivalent
Minimum of 2 year of previous light manufacturing experience or 1 year of previous Inspector experience
Proficient in manual processing and receiving, consistently meeting UPH expectations
Strong team player who will thrive in a fast-paced environment
Excellent time management and organizational skills
Attention to details

What other skills/experience would be helpful to have?

Prior leadership experience in manufacturing, logistics, operations, or another applicable environment
Database software- data entry software in existing programs
Spreadsheet software- Microsoft Excel- basic understanding and data entry into a preformed spreadsheet
Word processing- Microsoft Word- basic documents and reports

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Wireless Technician

Thu, 02 Jul 2026 07:00:00 GMT

As a Wireless Technician, you will inspect, refurbish, test, program, tune, troubleshoot and repair complex radio frequency electro-mechanical devices such as mobile phones. You will work from complex schematics and diagrams, and utilize Multi-meters, Oscilloscopes, RF Signal Generators, Spectrum Analyzers and Communication Test Sets to troubleshoot faults to the component level. A successful Wireless Technician II has demonstrated a higher level of skill than the Wireless Technician I and will typically handle the more complex and difficult tasks as needed.

Additionally, you will work independently at your station but will also have the opportunity to work in a friendly, team-oriented environment. This is a production environment with productivity requirements and quality standards. If you enjoy working with your hands and want to work with the latest in wireless technology, this may be the perfect career opportunity for you!

This is an onsite role in our Mt Juliet TN facility with a schedule of Monday - Friday, 7:30AM - 4:00 PM.

What will be my duties and responsibilities in this job?

Conduct root case failure analysis and troubleshooting on suspected defective equipment
Perform repetitive electromechanical assembly using hand and electric tools
Must be able to perform component level and board repairs
Identify and report root cause deficiencies
Identify and report routine process deficiencies
Test, repair and program equipment
Perform soldering and de-soldering using handheld soldering equipment
Work with care and urgency in order to meet production goals
Participate in continuous improvement and team building activities
Refer to and follow Standard Operating Procedures to perform the job duties
Physically move material as needed
Perform other duties as assigned

What are the requirements needed for this position?

High school diploma or GED
One year skill-related experience such as working with components, testing requirements and/or assembly of small electronics
Demonstrate a high-level of proficiency with soldering and de-soldering
Basic computer skills and the ability to enter data on multiple screens
Strong communication skills
Strong attention to detail
Ability to handle multiple priorities simultaneously
Ability to work independently and in a team environment
Ability to interact effectively and positively with all levels of company personnel

What other skills/experience would be helpful to have?

Associates degree in electronics or technical degree in a related field
One year of previous experience working in a manufacturing environment
Knowledgeable in analog, digital and RF disciplines

What are the working conditions and physical requirements of this job?

Must be able to lift and/or move up to 30 pounds
Must be able to work overtime and on Saturdays as needed

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Financial Services Claims Adjuster

Thu, 02 Jul 2026 07:00:00 GMT

Overview of Position

Assurant is looking for Financial Services Claims Adjusters to join our growing team! If you are motivated, solution-oriented and have a passion for providing great customer service, come grow a fulfilling career with us!

As an Adjuster, you’ll provide be working directly with policyholders when they have a claim. You’ll advocate for the policyholder by listening, analyzing problems, and guide them through the claims process. You’ll use your expertise to proactively make recommendations that will help customers avoid future issues.

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126

What makes us different?

Medical benefits begin on your first day
Tuition reimbursement available after 6 months, up to $5000/annually
Competitive paid time off, including holidays
We deliver exceptional paid time off

What will be my duties and responsibilities?

Educate clients/customers on card benefit insurance programs and procedures.
Provide accurate, professional service and maintain a customer-focused approach.
Review claim information and enter data using standard procedures.
Review submitted documentation for accuracy and completeness.
Investigate questionable claims in collaboration with management.
Adjudicate claims and provide settlements in accordance with laws and policy provisions.
Make claim approval/denial decisions within authority limits or escalate as needed.
Document all actions and outcomes in the system.
Strive for high performance in customer satisfaction, efficiency, and quality.
Maintain positive working relationships with internal and external stakeholders.
Support multiple client product lines and stay current with industry changes.

What are the requirements needed for this position?

2+ years of prior Claims Adjuster experience
Active All-Lines (Independent/Company) license and required continuing education hours up to date
Relentless drive to provide exceptional customer service
Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
Strong listening, problem solving, and negotiating skills
Strong analytical skills
Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
Detail oriented with a commitment to excellence
Strong attention to detail and problem-solving skills
Minimum high school diploma or GED
Proven ability to work independently with minimal supervision to manage schedules and meet deadlines

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Automotive Account Specialist

Thu, 02 Jul 2026 07:00:00 GMT

The Automotive Account Specialist will be responsible for planning, organizing, and conducting activities associated with achieving performance standards for our clients in the automotive sector. will be responsible for planning, organizing, and conducting activities associated with achieving performance standards for our clients in the automotive sector.

What will be my duties and responsibilities in this job?

Perform all functions of an F&I Manager consistent with good business practices
Achieve performance standards set by the company, or as determined by leadership
Isolate and resolve discrepancies in client performance and process determined to be detrimental to the solicitation, sale and desired profit margins related to Assurant Dealer Services products
Organize, plan and conduct meetings with clients as required, promoting communication and fostering a positive business relationship
Facilitate training as required to ensure understanding of Assurant Dealer Services, products, policies and procedures with appropriate dealership personnel
Identify new opportunities for applicable Assurant Dealer Services products currently not offered by existing clients
Complete all reports for Home Office in a Timely Manner, including 2-day kickoff worksheets, Trip Reports and Post Assignment Evaluations
Complete and submit expenses during business travel (if applicable) and/or submit business expense receipts into the expense portal to the Home Office on a timely basis
Coordinate and Book all Airline Reservations, Hotel Reservations and Car Rental Reservations thru our Corporate Travel Department, in accordance with corporate guidelines, and complete in a consistent, timely manner
Complete any items as requested by Program Administrator, Director of Training and any other company employees
Manage expenses incurred within the then current Assurant Dealer Services expense guidelines

What are the requirements needed for this position?

A minimum of 3 years retail automotive dealership experience, specifically F&I
Extensive knowledge of retail automobile dealership operation
Current state licensing required for assigned territory or the ability to obtain licensing after training

What other skills/experience would be helpful to have?

Bachelor's Degree
Proven retail sales experience in the automotive industry a plus
At least two years of experience in the field of sales, management, and customer relations required
Strong sales skills
Excellent presentation and communication skills
Problem-solving and customer service skills
Computer skills - Word, Excel, PowerPoint, and Access required
Must be a team player as well as able to work independently
Complete and graduate from our 1-week FSM Training Class

What are the working conditions and physical requirements of this job?

This position requires extensive travel to client sites
Candidates must be open to relocation for advancement opportunities

How much should I expect to travel?

60-75% nationwide travel

Salary:

$108,000

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Software Engineer ( Linux + C + Java + SQL + Azure + APIs + Git + Production Support)

Thu, 02 Jul 2026 07:00:00 GMT

Sr Software Engineer, Assurant, GCC-India

As a Senior Software Engineer, you’re charged with building high quality, working software that adds demonstrated business value. This is a highly technical position that requires you to both build great software and mentor your peers on design and best practices.

Working Hours: 2:30 PM IST to 11:30 PM IST

This position will be in Hyderabad at our India location.

What will be my duties and responsibilities in this job?

This job is responsible for developing or assisting in the development of functional requirements, design, development, and testing applications to support business processes that provide business value. The individual will interact with business team members, architects, developers, end users, and all other groups involved in project development, testing, and delivery.

Design/Development/Testing:

Design, Build and deliver IT solutions that demonstrably provide business value
Using the right blend of people, process and technology
Partner with QA, BA, PO, and Agile team members to form high performing delivery teams
Promote and adhere to definition of done in all solutions
Mentor and lead high-performing developers
Strive to ensure that best practices are always met and delivered
Ensure as-built documentation is captured
Stay current in new technologies and platforms; identifies emerging technologies to solve complex business problems.
Research, suggest, and implement tools to enhance development efficiency
Develop the automation strategy and help automate test cases
Suggest and implement SDLC process improvements

Business/User Requirements:

Participate in requirements/user story gathering sessions
Interpret user requirements/user stories and design scalable and maintainable solutions to business problems.
Communicate technical concepts in everyday language
Understand the needs of the user community
Demo new features/lead UAT activities

Provide Systems support:

Learn and enhance knowledge of the various multi-platform systems support environments, utilities, and procedures
Participate in on-call rotations
Provide timely, concise communication of incident status to appropriate personnel
Document incident occurrence and resolution(s) applied using designated repositories
Consult with staff personnel as required for effective incident resolution
Resolve development and support issues of moderate to high complexity or risk

End User Support:

Strong communication skills.
Translate technical concepts in everyday language.
Troubleshoot technical issues and drive for resolution.
Build relationships.
Lifecycle/Agile concepts

What are the requirements needed for this position?

Technical Skills

Strong knowledge of Linux operating system and Linux developer tools
Strong knowledge of web browsers (i.e. Chrome, Edge)
Strong knowledge in Object Oriented Programming concepts.
Experience in cloud-based technology (Azure)
Experience with C on the Linux platform and SQL Server (complex queries, table creation, stored procedures, etc.).
Experience of RESTful APIs.
Expert in Software Development Lifecycle/Agile concepts
Experience in systems implementing distributed architecture, service-oriented architecture, message queues, and service bus.
Familiarity with writing testable code and testable code best practices
Strong foundation in back-end, multi-threaded, distributed scalable systems processing high volumes
Experience in Microservices Architecture
Experience in Event-Driven Architecture
Experience in Design Patterns and Cloud Native Development is a Plus
Understanding of enterprise design patterns and best practices is a Plus
Microsoft certification is a plus

Experience with the following languages, environments, and tools:

Automic Job Scheduler
SQL Server
SQL Server Management System (SSMS)
SQL Server Reporting Services (SSRS)
Power Builder Professional 2017 R3
Excel (with Visual Basic for Application for macros)
C (on Linux)
Linux (csh)
Java
ADO GIT / GitHub
Snyk
Wiz
Spring Framework
Eclipse
Tomcat
PuTTY

Education:

Bachelor’s in computer science or related field

Previous Experience:

8+ years of experience working in the Information Technology field

Knowledge and Skills:

Stellar intrapersonal, communication, and leadership skills
Familiarity with Agile development methodologies
Learn new technical concepts quickly
3 years of recent working knowledge of fundamental concepts and practices of Object-Oriented analysis, design and programming
6 years of analyzing technical problems and delivering solutions of moderate to high risk
Strong hands-on experience in tools like MLflow, Kubeflow, Ray, LangChain, LangGraph, or Airflow
Track records in large-scale, real-time AI/GenAI/ML database and solution technologies
Experience with one or more applied domains is a plus: language model, computer vision, signal processing, generative AI, Digital Twins, optimization programming, recommendation systems, or autonomous agents

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

People Technology Manager

Thu, 02 Jul 2026 07:00:00 GMT

Overview of Position

The People Technology Manager is responsible for end-to-end ownership, optimization, and innovation of assigned Workday modules and People technology solutions. This role goes beyond system administration driving continuous improvement, AI-enabled transformation, and seamless user experiences across global HR processes.

You will serve as a strategic partner to People organization, IT, and business stakeholders, translating functional needs into scalable, compliant, and future-ready solutions while leading projects, mentoring team members, and advancing AI adoption in People Technology.

What will be my duties and responsibilities in this job?

Strategy, Governance & Product Ownership — ~25%

Partner with AVP, People Technology Transformation and stakeholders to define People Technology strategy, roadmap, and priorities
Define and track KPIs/OKRs (adoption, automation, data quality, cycle time)
Ensure alignment between People strategy, process design, and technology roadmap

Workday & People Technology Platform Ownership — ~25%

Own direction, optimization, and lifecycle of Workday modules and People Tech ecosystem
Oversee integrations landscape (APIs, EIBs, middleware) and platform interoperability
Ensure end-to-end employee lifecycle alignment across Workday and adjacent systems
Drive platform rationalization, scalability, and technical debt reduction
Monitor system health, performance, and release readiness

Transformation, Delivery & AI Enablement — ~25%

Lead delivery of complex, cross-functional initiatives across Workday and People Tech
Establish release management, change governance, and deployment standards
Identify and scale AI/automation use cases (Copilot, Power Automate, etc.)
Drive process transformation initiatives (automation, simplification, standardization)
Ensure delivery outcomes across quality, speed, and business value

Stakeholder Partnership & Experience — ~15%

Partner with People, IT, Finance, and business leaders to deliver scalable solutions
Translate business requirements into productized capabilities and platform enhancements
Drive change management, communication, and adoption strategies
Improve employee and manager experience through intuitive, self-service design
Act as escalation point for critical issues, risks, and decisions

Risk, Data, Integrations & Compliance — ~10%

Own SOX controls, audit readiness, and governance framework
Define data ownership, stewardship, and governance model across HR/IT
Ensure data integrity, privacy, and security compliance
Oversee integration reliability and data flow accuracy across systems
Maintain audit trails, documentation, and control evidence

What are the requirements needed for this position?

Experience

Minimum of 5 years' of experience in the Workday ecosystem with strong functional expertise
Experience with at least 3 Workday modules (Core HCM + others such as Recruiting, Compensation, Talent, Absence, Payroll, etc.)
Proven experience owning systems end-to-end (configuration → deployment → optimization)
Experience delivering projects in complex, fast-paced environments with high autonomy
Experience supporting global HR systems across multiple regions
Experience in public company environments, including SOX compliance

Skills & Knowledge

Strong understanding of Workday architecture, business process framework, and integrations
AI-forward mindset with practical application of AI/automation in HR tech
Strong problem-solving and process design capabilities
Excellent stakeholder management and cross-functional collaboration
Strong project management, organization, and prioritization skills
Ability to translate complex technical concepts into business-friendly language
High attention to detail with strong documentation discipline

Education

Bachelor’s degree in Information Systems, HR, Business, or related field (or equivalent experience)

#AssurantProudMS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Industrial Continuous Improvement Engineer

Thu, 02 Jul 2026 07:00:00 GMT

The Continuous Improvement (CI) Engineer drives lean transformation and operational excellence at our Lewisville facility. This role partners across teams to optimize remanufacturing and reverse logistics operations through automation, data-driven insights, and standard lean practices. You’ll challenge the status quo, eliminate waste, and improve safety, quality, delivery, and cost (SQDC) while helping scale high-efficiency automated and manual processes.

This is an onsite role in our Lewisville TX facility.

What will be my duties and responsibilities in this job?

Lead and support lean transformation initiatives across manufacturing and logistics operations
Deploy and optimize automation solutions (equipment and systems) to improve performance
Analyze data to identify improvement opportunities and implement sustainable solutions
Establish KPIs, measurement systems, and SPC tools to monitor and drive results
Implement lean methods including standard work, 5S, kanban, TAKT, WIP optimization, and visual management
Partner with IT and engineering to deliver system integrations and digital improvements
Investigate and apply emerging methodologies and technologies in the field of continuous improvement, such as predictive analytics, machine learning, or Internet of Things (IoT) applications, to drive innovation and future-proof business processes
Support new product introductions (NPI), workstation setup, and line launches
Conduct time studies and process mapping to improve efficiency and throughput
Facilitate cross-functional projects and kaizen events
Promote lean culture through training, coaching, and team engagement
Collaborate with suppliers and partners to improve material flow, quality, and lead times

What are the requirements needed for this position?

3+ years of experience in manufacturing, warehouse, or operations environments
Bachelor’s degree in Industrial Engineering or related field
Strong knowledge of lean principles and continuous improvement methodologies
Proficiency in Excel, PowerPoint, and MS Office; strong analytical and presentation skills
Experience with data analysis and performance tracking (SPC preferred)
Excellent communication and collaboration skills
Self-starter with strong problem-solving abilities and comfort working in fast-paced environments
Experience applying data analysis and structured problem-solving to identify trends, evaluate options, and align recommendations with broader organizational goals
Ability to make timely, well-reasoned decisions and progresses work effectively in situations with incomplete or changing information

What other skills/experience would be helpful to have?

Lean transformation and/or operational excellence experience
Six Sigma training or Green Belt certification
Experience with value stream mapping and kaizen events
Familiarity with Minitab, SQL, or data analytics tools
AutoCAD (2D) for facility layouts
Knowledge of consumer electronics or mobile device manufacturing

#AssurantProudEB

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Property & Casualty Product Manager

Thu, 02 Jul 2026 07:00:00 GMT

Our Global Specialty Property business is seeking a Property & Casualty (P&C) Product Manager to support our innovative Manufactured Housing product line.

In this role, you will play a key part in identifying and evaluating new business opportunities by developing a deep understanding of the industries and markets where our products are distributed. You’ll bring strategic insight and analytical rigor to help shape product direction and drive growth within a specialized and evolving segment.

You will also collaborate closely with our Reinsurance and Risk Management teams to lead initiatives that strengthen our risk profile, enhance underwriting performance, and support sustainable profitability.

This is an exciting opportunity to make a meaningful impact by influencing product strategy, partnering across functions, and contributing to the continued success of a dynamic global business.

What will be my duties and responsibilities in this job?

Translates business ideas and market opportunities or trends into new product ideas. Leads the efforts to analyze the financial potential of new product ideas, along with developing and presenting the corresponding business plans and justification for new business opportunities.
Ensures integrity of existing products by servicing as lead/team members on channel-driven product enhancement projects.
Uses a solid understanding of risk management measures, trends, risk reduction tools, and applications to monitor portfolio exposure.
Utilizes knowledge of pricing, processes, insurance products, and the industry to analyze products, ensure that market position is maintained and that the products are profitable, and make recommendations for product/procedural changes as needed.
Work alongside cross-functional teams to improve product retention.

What are the requirements needed for this position?

Bachelor’s degree
A minimum of 5 years of related experience in product management, business analyst function, or similar role leveraging analytical skills.
A minimum of 3 years of experience in the P&C insurance industry with a focus on Homeowners insurance.
Extensive knowledge of insurance coverages, pricing options, the impact of regulations, and the importance of compliance.
Advanced proficiency in Microsoft Excel, AI, with strong SQL expertise for data querying and analysis.

What other skills/experience would be helpful to have?

Knowledgeable in all aspects of business (underwriting, regulatory/legal, marketing, finance/pricing, operations, technology, etc.).
Experience with leveraging Insurance Credit Score with risk segmentation
Leveraging Copilot Premiere to enhance analysis
Chartered Property and Casualty Underwriter designation.

How much should I expect to travel?

Up to 10% annual travel.

#LI-Remote

#AssurantProudKS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

AVP, Digital Marketing Strategy & Innovation

Thu, 02 Jul 2026 07:00:00 GMT

As the AVP Digital Marketing Strategy & Innovation, you will be responsible for developing and implementing insights-driven digital marketing strategies, plans and campaigns that drive growth for the Global Connected Living Line of Business (LOB), with an emphasis on strengthening consumer engagement and performance across digital channels and touchpoints.

You will lead the digital and content strategy and planning process for Global Connected Living. You will partner with Growth Marketing, IT, UX, CX, Marketing Centers of Excellence (COEs), and other cross-functional teams to plan and prioritize work aligned to business goals and consumer objectives. You will collaborate with Growth Marketing leadership to ensure broader plans and campaigns support key accounts and products.

You will be responsible for defining the digital and content strategies that guide how we engage consumers across priority verticals, client types and customer journeys. You will use marketing research to gain a deep understanding of each target audience, their needs and pain points — shaping leading experiences that reduce friction and drive growth.

You will use marketing pilots to test new marketing initiatives, channels and tactics, ensuring the LOB invests in the most impactful marketing strategies. You will partner with Growth Marketing, IT, UX, and other business stakeholders to identify opportunities and scale successful marketing pilots with clients.

What will be my duties and responsibilities in this job?

Digital Marketing Strategy & Content

Develop digital and content strategies for priority verticals, client types and customer journeys, ensuring alignment to LOB strategy, client and consumer objectives.
Define digital channel and content strategies across consumer touchpoints, including web, mobile, social, email, paid media and partner/client-owned channels.
Partner with Growth Marketing, IT and Marketing COEs to prioritize and sequence work, ensuring efficient and effective allocation of resources and budget.
Oversee development of digital and content strategy briefs, frameworks, playbooks and tools that guide planning and execution across teams.
Define the content strategy, components and channel guidance needed to support priority consumer journeys across LOB-owned platforms, client-owned touchpoints and broader digital channels.
Lead digital and content strategy for key LOB-managed consumer platforms, partnering with Growth Marketing, IT, UX/UI and other teams to prioritize enhancements, guide execution and improve performance.
Partner with Growth Marketing and IT in support of product launches, growth initaitives, platform or site enhancements.
Establish and track key performance indicators (KPIs) to evaluate success of digital marketing initiatives and optimize performance.

Consumer Marketing Insights

Partner with internal research teams and external partners to conduct research to uncover insights and better understand customer needs for key Consumer audiences.
Develop and maintain buyer personas and journeys for Consumer audiences to inform digital and content strategies and plans.
Lead marketing message testing to understand message resonance, clarity, comprehension and effectiveness with target audiences.
Lead marketing research to inform consumer digital and content strategies, including journey design, content development, campaign strategy, personalization and experience optimization.

Marketing Innovation & Analytics

Lead digital sales enablement pilots as the LOB subject matter expert, partnering with Enterprise Marketing, IT, CX, Innovation, Growth Marketing and other teams to test and scale AI-enabled personalization, digital assisted selling and other capabilities that improve consumer engagement, conversion and growth.
Conduct small-scale pilots to test new marketing ideas, campaigns or channels. Monitor and evaluate pilot projects for scaling across clients and/or verticals.
Partner with Growth Marketing, Data Analytics, IT, CX, Product and Operations teams to develop reporting and dashboards to inform digital marketing decisions, strategies and recommendations.
Analyze and report on marketing performance, providing best practices, insights and recommendations for optimization.

Content Strategy & Governance

Develop content strategies and messaging frameworks that guide how Connected Living engages consumers across priority journeys, channels and touchpoints.
Define what content, tools, templates and experience components are needed to support consumer acquisition, onboarding, engagement, claims, servicing, retention and cross-sell/upsell.
Partner with Growth Marketing, IT, UX/UI and Marketing COEs to translate content strategies into digital requirements, experience recommendations and channel-specific guidance.
Establish content governance standards, including content ownership, reuse, localization, approval workflows, measurement and ongoing optimization.
Develop templates, playbooks and guidance that can be adapted across key accounts, verticals, products and regions.
Manage and maintain consumer messaging frameworks, content architecture and channel guidance to ensure consistency, relevance and effectiveness across touchpoints.
Partner with Enterprise Marketing and technology teams to ensure content is structured, governed and supported by the right marketing technology to enable content management, personalization, measurement, search visibility, AI-enabled discovery and scalable deployment.

Responsibility for the work of others

The AVP Digital Marketing Strategy & Innovation will have up to three direct reports including Marketing Directors and Managers

Financial Responsibility

Management of advertising budget and marketing technology expenses

What will be my duties and responsibilities in this job?

Bachelor's degree in Marketing, Advertising, Business Administration or other related field
15+ years relevant experience in marketing with strong focus in digital marketing, consumer marketing, e-commerce, marketing research and analytics.
10+ years with direct management experience leading a team of marketers.
Direct experience with developing, executing and measuring successful digital marketing & content strategies.
Direct experience with managing digital and traditional marketing efforts and channels from concept through to production.
Experience with all types of traditional and digital media channels including paid advertising, owned channels, social, email, web, mobile, partner/client-owned channels and emerging digital platforms.
Excellent people skills; ability to build relationships, navigate cross-functional teams and internal/external resources.
Comfortable working in matrixed environments.
Desire to work in a fast-paced environment with complex and changing market dynamics.

What other skills/experience would be helpful to have?

Marketing or Advertising agency experience or in-house agency within a large Fortune 500 company strongly preferred.
10+ years direct management experience leading a team of 5+ marketers.
Direct experience managing paid media plans and advertising campaigns.
Direct experience in digital and content strategy and e-commerce.
Deep understanding of martech and analytics tools including Salesforce Marketing Cloud, sales enablement tools, Google Analytics, PowerBI.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Analista de Trade-In

Thu, 02 Jul 2026 07:00:00 GMT

Analista de Trade-In - Job Description

Estamos buscando uma pessoa para atuar como Analista de Trade-In , apoiando a gestão dos programas de Trade-In no Brasil e atuando em parceria com áreas internas, prestadores de serviço, parceiros comerciais, marketplaces e canais B2C.

Essa posição terá um papel importante no acompanhamento da performance dos programas, análise de indicadores, identificação de oportunidades de melhoria, suporte à precificação de ofertas e fortalecimento do relacionamento com parceiros estratégicos.

Principais responsabilidades

Apoiar a gestão diária dos programas de Trade-In no Brasil.
Atuar no relacionamento com parceiros comerciais, marketplaces, canais B2C e prestadores de serviço.
Apoiar estratégias para aumento de volume de produtos, vendas e rentabilidade.
Realizar análises de mercado e concorrência para identificar tendências, boas práticas e oportunidades.
Monitorar a performance dos programas de Trade-In, identificando oportunidades de melhoria.
Elaborar análises e relatórios sobre volume de Trade-In, estoque, vendas, pricing, grade mix, despesas, níveis de serviço e indicadores de parceiros/canais.
Acompanhar a jornada do cliente e propor melhorias nos processos de Trade-In.
Ser ponto de contato para o Call Center, acompanhando níveis de serviço e necessidades de treinamento junto ao time de Operações.
Ser ponto focal para prestadores de serviço de Trade-In, colaborando com Supply Chain na melhoria de processos e níveis de serviço.
Apoiar o processo de precificação de ofertas, garantindo alinhamento com metas de margem e compromissos com clientes.
Representar a Assurant de forma consultiva e profissional junto a parceiros estratégicos.

Requisitos

Graduação superior completa.
Excelente comunicação e habilidade de apresentação.
Perfil articulado, assertivo, negociador e com facilidade para relacionamento.
Capacidade analítica para leitura de relatórios e indicadores.
Conhecimento em Microsoft Office, especialmente Excel, Word e Outlook.
Proatividade para identificar problemas, oportunidades e propor planos de ação.
Organização e habilidade para atuar em um ambiente dinâmico e com contato frequente com parceiros.

Diferenciais

Experiência com Trade-In, recompra, mobile, marketplace, e-commerce, varejo ou gestão de parceiros.
Vivência com grandes contas, parceiros estratégicos ou canais comerciais.
Inglês intermediário+ será considerado diferencial.

Modelo de trabalho

Híbrido.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Líder Comercial de Zona - Auto -

Thu, 02 Jul 2026 07:00:00 GMT

Buscamos Líder Comercial de Zona para impulsar la venta de nuestros productos de protección y garantía a través de agencias automotrices, fortaleciendo la relación con gerentes y equipos de ventas.

Responsabilidades

Tener a cargo un territorio / Zona y visitar agencias automotrices asignadas.
Desarrollar relaciones comerciales con distribuidores en todos niveles (Dueños, Directores, Gerentes)
Implementar estrategias para incrementar ventas y ticket promedio.
Dar seguimiento a indicadores, reportes y presentaciones.
Capacitar y acompañar a la fuerza de ventas.

Requisitos

5 a 10 años experiencia comercial en el sector automotriz (agencia, financiera, seguros o marca) como responsable de Zona (Gerentes distritalea/ Zona)
Experiencia en porductos de valor agregado en el sector automotriz
Licenciatura o Ingeniería concluida
Inglés intermedio.
Office Intermedio
Disponibilidad para viajar (80% en campo y 20% en oficina)

Ofrecemos

Sueldo competitivo.
Esquema de incentivos.
Prestaciones superiores a las de ley.
Apoyo para mantenimiento de automóvil y gasolina

Contratación directa con la empresa.

Si te apasionan las ventas consultivas y el sector automotriz, te invitamos a postularte y formar parte de nuestro equipo

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Líder Comercial de Zona - Auto Guadalajara-

Thu, 02 Jul 2026 07:00:00 GMT

Responsabilidades

Tener a cargo un territorio / Zona y visitar agencias automotrices asignadas.
Desarrollar relaciones comerciales con distribuidores en todos niveles (Dueños, Directores, Gerentes)
Implementar estrategias para incrementar ventas y ticket promedio.
Dar seguimiento a indicadores, reportes y presentaciones.
Capacitar y acompañar a la fuerza de ventas.

Requisitos

+ 5 años experiencia comercial en el sector automotriz (agencia, financiera, seguros o marca) como responsable de Zona (Gerentes distritalea/ Zona)
Experiencia en porductos de valor agregado en el sector automotriz
Licenciatura o Ingeniería concluida
Inglés intermedio.
Office Intermedio
Disponibilidad para viajar (80% en campo y 20% en oficina)

Ofrecemos

Sueldo competitivo.
Esquema de incentivos.
Prestaciones superiores a las de ley.
Apoyo para mantenimiento de automóvil y gasolina

Contratación directa con la empresa.

Si te apasionan las ventas consultivas y el sector automotriz, te invitamos a postularte y formar parte de nuestro equipo

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Repair Operations Manager

Wed, 01 Jul 2026 07:00:00 GMT

The Senior Production Operations Manager leads device processing operations in a fast-paced manufacturing environment. This role oversees production teams, ensures product quality and compliance with customer specifications, and drives operational efficiency to meet production targets and SLAs. The position partners closely with leadership to optimize workflows, reduce WIP, and implement continuous improvement initiatives.

This is an onsite role in our Mt Juliet TN facility.

What will be my duties and responsibilities in this job?

Lead and supervise supervisors and production staff to ensure efficient device processing aligned with company standards
Drive daily production planning, prioritization, and KPI tracking to meet output and SLA targets
Ensure product quality through adherence to specifications, auditing processes, and continuous monitoring
Develop team capability through coaching, feedback, and performance management
Optimize operations by implementing Lean, Six Sigma, and 5S methodologies
Manage workflow efficiency including line balancing, WIP reduction, and process improvements
Establish and improve systems, reporting, and operating procedures based on data analysis
Maintain a safe, compliant, and collaborative work environment
Partner cross-functionally to improve productivity, quality, and overall operational performance

What are the requirements needed for this position?

Bachelor’s degree in a related field
8+ years of supervisory/management experience in a manufacturing environment
Proven success leading hourly teams with strong coaching and performance management skills
Expertise in Lean, Six Sigma, and continuous improvement methodologies
Strong analytical, problem-solving, and decision-making abilities
Proficiency in Microsoft Excel and Word
Excellent communication skills with the ability to influence across all levels

What other skills/experience would be helpful to have?

Master’s degree in a related field
10+ years of production or operations leadership experience
Experience in ISO 9001 or R2-certified environments
Background in wireless device repair or OEM manufacturing
Familiarity with electronics tools and mobile device processing technologies

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

People Technology Sr. Analyst (3-6 Years in Workday + HCM + complex dashboard)

Wed, 01 Jul 2026 07:00:00 GMT

People Technology Sr. Analyst, Assurant – India

The People Technology Sr. Analyst is responsible for supporting and optimizing Workday reporting, security, and core HR modules across global business units. The role ensures accurate data, secure access, and actionable insights while enabling efficient, compliant, and scalable People processes.

This role partners with global stakeholders to deliver reporting solutions, maintain system controls, support enhancements, and drive continuous improvement across Workday and related People Technology platforms.

This position will be in Hyderabad/Bengaluru/Chennai at our India location.

Work Hours - 5:30 PM IST - 2:30 AM IST

What will be my duties and responsibilities in this job?

Configure and support Workday modules including HCM, Time Tracking, and Absence (30%)
Develop and maintain advanced Workday reports, dashboards, and calculated fields to support business decision-making (20%)
Administer Workday security framework including roles, domains, and business process security policies (15%)
Perform data validation, reconciliation, and ensure data accuracy across systems (10%)
Support integrations (EIBs, APIs, inbound/outbound feeds) including monitoring and troubleshooting (10%)
Troubleshoot system issues, resolve production tickets, and support releases including SIT/UAT testing (10%)
Identify process improvement opportunities and contribute to automation and continuous improvement initiatives (5%)

What are the requirements needed for this position?

Education

Bachelor’s degree in information systems, Human Resources, Business, or related field (or equivalent experience)

Experience

3–6 years of hands-on experience working with Workday
Strong experience in Workday Reporting, including complex reports, dashboards, and calculated fields
Hands-on experience with Workday modules such as HCM, Time Tracking, and Absence
Experience managing Workday security framework (roles, domains, business process policies)
Exposure to integrations (EIBs, APIs) and data validation processes
Experience supporting production issues, ticket resolution, and system enhancements
Experience working with global stakeholders and HR systems

Skills & Competencies

Strong analytical and problem-solving skills
Solid understanding of Workday data model and business process framework
High attention to detail with a strong data quality mindset
Ability to manage multiple priorities in a fast-paced environment
Strong communication and stakeholder collaboration skills
Ability to identify process gaps and recommend improvements and automation opportunities

Technology requirements

Hands-on expertise in Workday (Reporting, Security, HCM modules)
Knowledge of Workday integrations (EIBs, APIs, interfaces)
Proficiency in Microsoft Excel and reporting tools
Familiarity with data governance, audit controls, and compliance practices

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Manager, Operations Process Management

Wed, 01 Jul 2026 07:00:00 GMT

The operations process management team is focused on “run” and “change” processes and activities of the organization to effectively and efficiently meet or exceed changing clients and business needs. This position is responsible for leading the design, modeling, executing, monitoring and optimization of operations process management team to align the organization’s strategy.

What will be my duties and responsibilities in this job?

Process Management & Leadership

Manages team members’ work activities on a day-to-day basis. Prioritizes and ensures the accuracy of work products, answers questions and resolves problems, provides overall support to operations. Ensures accurate and timely product delivery.
Analyzes workflows, procedures, and systems for continuous process improvement. Identifies and resolves process deficiencies and quality control issues across the team. Develops new methods and/or approaches to achieving business objectives.
Positively contributes to process re-engineering automation and optimization efforts which result in consistent service delivery while reducing operational costs. Focuses the priorities on the broadest benefit realization.
Balances demands with team skills and work capacity; reacts quickly to and manages changing competing priorities.
Collaborates with cross-functional areas externally and internally in the implementation of new systems, system enhancements and process improvements
Assists in the planning and implementation of special projects and performs other duties and tasks to meet company objectives within established time frames.
Builds testing and quality assurance processes for projects and responsible for implementation of user acceptance testing
Responsible for research and solutioning on coverage verification, missing contracts, and other complex issues from call center operations, Account Executives, accounting and other departments
Monitor process changes, impacts, and make recommendations for implementation
Creates new support processes and focuses on process improvement to enhance effciency, cost savings and improve customer experience
Act as a change agent within the business building trusted relationships to influence and align leaders to achieve innovative solutions and results across a matrixed organization.
Evaluate process changes, impacts, and make recommendations for implementation
May include back office oversight for mail handling, document imaging, data entry and policy operations/premium processing

Data Management and Operational Practices

Creates effective process to manage file loads and data entry for all incoming transactions: enrollments, cancellations, registration, payments and claims.
Ensure the data integrity of the manual process-enrollments, contract entry, survey’s, etc. Every transaction entered into the system should be valid and is consistent with the business processing rules and data standards
Understand all file processing in details and serve as a subject matter expert (SME) for file loads, data entry, client specific and generic system edits
Monitor file load reports, control error handling process, and ongoing error file exchange with clients. Communicates with other team as appropriate.
Pass ISO, SOX and other internal and external audits
Focus on the entire process, introducing innovation into the process that can impact results, enhance profitability, and assist the organization to meet its business objectives and goals.
Define, prioritizing, and developing high quality products and features that deliver demonstrable customer and business value across the group.
Act as an ambassador for Agile best practices, lead sprint reviews and engage in daily stand ups and sprint retrospectives. Help others in the business understand the Agile development process.
Organize backlog based on clear understanding of cross-organizational priorities and business impact.
Communicate sprint deliverables and timelines to management and business stakeholders.
Develop creative ways to solve operational and business problems and drive benefits by changing existing processes, strategies, and ways of working
Ensure alignment on product implementation across each line of business by understanding their value proposition and unique set of needs.
Serve as the subject matter expert, providing support and training as needed.
Oversee implementation of Standard Operating Procedures for task/function.
Develop, document, and maintain internal operational and outward-facing business processes and methodologies
Lead other Business Product Owners to gather requirements, organize, and maintain process documentation, define, and optimize process models, conduct user acceptance testing
Partner with L&D leader to identify and execute LOB-specific training needs

Team Leadership and Culture

Lead process/relationship management and technical operations teams to meet client needs and drive the LOBs strategic initiatives
Drive development by holding managers accountable for functional and leadership coaching and encouraging associate development planning
Build a superior operations service delivery team by a) assessing, developing, and engaging outstanding talent; b) evaluating existing claims management and ensuring they are operating effectively, addressing technical and leadership gaps in performance.
Identify and orchestrate talent mobility to develop and retain talent with cross-capability and LOB knowledge
Ensure continued development of team in business process management services and tasks including good practices for process analysis, engineering, and optimization.

What are the requirements needed for this position?

Bachelor’s degree or equivalent experience
3+ years leading business or operational teams
2+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives
Minimum 3 years in leading people and/or projects
Experience with operations policy and claims processes for the lines of business supported or prior experience with other lines of business
5 years with business process knowledge in Assurant products preferred
A drive to enable both the management of ongoing business while also evaluating the continuous improvement of our operating model and operations processes related to claims and policy operations
Exceptional relationship-building experience with the ability to listen, build rapport, and credibility with peers and as a partner vertically within the business unit, as well as with leadership and capability teams
Knowledge of fundamental information technologies and the ability to use people, processes, and technology to improve efficiencies and effectiveness
Proven ability to effectively lead, partner and communicate with various levels of the organization to define and execute cross-functional business objectives
Energy, focus, assertiveness, and diplomacy. Knows when to push an agenda and when to let a situation develop, rest, or advance
Highly developed communication skills in writing, speaking, and presenting. Ability and comfort with working at executive levels
Ability to influence and break down silos within an organization as well across organizations using personal rather than positional power
Must demonstrate acumen in business and capabilities that support the business
An outside-in focus - Outstanding end customer/consumer relationship skills
Strong humility, listening, creativity, and negotiation skills
Accepts ownership and accountability for results

#LI-remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Automotive Business Development Director (Southeast/Atlantic)

Wed, 01 Jul 2026 07:00:00 GMT

The Automotive Director of Business Development is responsible for generating profitable business growth through the acquisition of new business within their assigned geographic area. Doing so by working independently and in tandem with our field team to assist clients in maximizing profit opportunities.

As a leader within the Assurant Dealer Services organization, this position will contribute to the development and oversight of consistent sales processes, implementation of our business development strategy and input into strategic business growth initiatives.

This position offers a base salary of $190,000. In addition, the role is eligible for a monthly commission plan, with total target compensation generally expected to range from approximately $300,000 to $400,000+ annually. Actual compensation may vary based on factors such as individual performance, experience, skills, and geographic location. Commission earnings are not guaranteed and are subject to the terms of the applicable incentive plan.

What makes us different?

Assurant Dealer Services is the leader in driving F&I and overall performance for dealers in changing markets. We are unmatched in our ability to increase dealer profitability while providing an exceptional experience for their teams and their customers. With products and participation that adapt to shifting conditions. Innovative digital approaches that meet customers where they are. And training that helps build the dealership of the future, today. Dealers choose us — and stay with us — for the long term because we have the vision to help them thrive today and tomorrow.

What will be my duties and responsibilities in this job?

Generating profitable growth through the addition of new client partnerships. Understanding client (i.e., dealership) needs, presenting the Assurant Dealer Services value proposition, determining strategic fit, and successfully positioning products and solutions to satisfy needs.
Establishes, cultivates, and maintains relationships with prospective dealers to grow new business opportunities by providing support, information, and guidance; researching and recommending new opportunities; assessing dealership performance/production and recommending product, process and service improvements.
Oversee the product launch strategy including conducting market research, competitor analysis, product demand and support the launch and installation of new clients to ensure a favorable experience for clients.
Partner with the field team to identify existing opportunities, collaborating on presentation development and lead generation by working in tandem on prospecting and sales opportunities to deliver results for the company and clients.
Partner with cross functional teams in Marketing, Product Development and Communications to design, implement, and measure marketing approaches.
Attend industry trade and client events along with networking opportunities and other relevant meetings/seminars.
Ensure timely and accurate sales reporting within the Sales Performance Management tool (i.e., Salesforce) is achieved.
Undertake domestic travel to industry partners, clients and for other business development opportunities as required.

What are the requirements needed for this position?

Previous Experience:

A minimum of 10 years of successful Business to Business sales experience within F&I products, training, and reinsurance. 15 years preferred.
Experience working in a retail management capacity within the automotive industry is desirable.
Knowledge regarding the various reinsurance structures available to an Automotive Dealer is highly preferred.

Knowledge and Skills:

Excellent sales, negotiation, and team building skills are required.
Ability to effectively utilize PowerPoint for presentations is a requirement, along with utilization of all other Microsoft Office applications (Word, Copilot, Excel, etc.)
Excellent oral and written communications skills.
A valid driver’s license and the ability to travel.
Extensive contacts along with strong knowledge of F&I Products, Training and Reinsurance structures.

Location:

This territory includes Florida, Kentucky, North Carolina, South Carolina, Alabama, Arkansas, Georgia, Louisiana, Missouri, Mississippi, and Tennessee.
Preference is given to candidates that live in Miami, Tampa Bay, Orlando, Charlotte, or Atlanta metro markets.

How much should I expect to travel?

50% travel required.

#LI-Remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

People Organization Intern

Wed, 01 Jul 2026 07:00:00 GMT

Si sos estudiante de 𝗥𝗥𝗛𝗛, 𝗣𝘀𝗶𝗰𝗼𝗹𝗼𝗴í𝗮, 𝗖𝗼𝗻𝘁𝗮𝗯𝗶𝗹𝗶𝗱𝗮𝗱, 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝗰𝗶ó𝗻 o similares, y querés dar tus primeros pasos en el mundo corporativo, ¡esta es tu oportunidad!

Responsabilidades:
- Soporte en controles mensuales de nómina.
- Carga y validación de información administrativa.
- Seguimiento de incidencias del área.
- Apoyo en tareas operativas y documentación de Payroll.

- Gestión de pagos a proveedores y compras:
- Generar órdenes de compra y procesar pagos a los proveedores de la organización.
- Generar informes, preparar información y enviar recordatorios para garantizar que los datos en el sistema Workday se mantengan actualizados y sean precisos.
- Participación en eventos y comunicación interna:
- Colaborar en la coordinación y ejecución de eventos de RR. HH., como procesos de onboarding y actividades de engagement.
- Ayudar en la creación de comunicaciones internas y presentaciones dirigidas a diversas audiencias dentro de la empresa.

Requisitos:
- Estudiante de carreras afines (Recursos Humanos, Administración, Contador o similares).

Nivel de inglés intermedio-avanzado .
- Manejo de herramientas Office, especialmente Excel.
- Buen nivel de organización y atención al detalle.
- Perfil proactivo, con ganas de aprender y desarrollarse en un entorno corporativo.
- Buenas habilidades de comunicación y trabajo en equipo.

¡Tu primera experiencia en 𝗣𝗲𝗼𝗽𝗹𝗲 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 te espera!

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Manager, Operations and Services

Wed, 01 Jul 2026 07:00:00 GMT

The Manager of Operations and Services , organizes, leads, controls, and coordinates the delivery of services in the area of insurance tracking outsourcing. Manages several mortgage clients and units and provides leadership to a large number of associates. The Check Recon unit is responsible for overseeing cash and cash follow-up functions related to disbursement insurance premium and claim payments.

What will be my duties and responsibilities in this job?

Multi-tasking, managing competing deadlines, recognizing and offering solutions to process gaps or inefficiencies and driving delivery of expected results.
Providing input on staffing, budget analysis, and process improvement initiatives while managing to productivity expectations, Key Performance Indicators, and client contract expectations.
Demonstrate a solid understanding of HR policies and regulatory requirements, with the ability to interpret and apply them effectively.
Manage employee relations matters and compliance protocols, ensuring alignment with organizational standards. Delegates these responsibilities to supervisory personnel as appropriate.
Implement and execute employee engagement strategies. Provide coaching and constructive feedback to team members to support team development and operational consistency. Offer guidance and support to direct reports, while independently resolving issues and escalating when appropriate.
Coaching, motivating, and engaging employees in high-pressure environments. Proven ability to lead, develop and mentor others to drive department's success.
Ability to influence beyond direct reports and collaborate cross-functionally across the organization. Develops and cultivates a strong working relationship with other functional areas within the organization. Understanding their goals and objectives while balancing the priorities of all parties involved in order to meet the business objectives.
Strategic alignment, decision-making, problem-solving, and the ability to analyze data to drive efficiency and improvement. Takes corrective action as necessary.

What are the requirements needed for this position?

Strong background in financial oversite of cash.
Bachelor’s degree (preferably in Business) or 4 years or insurance operations management experience
Three years management experience
Computer knowledge; proficient in Microsoft Office Suite

What other skills/experience would be helpful to have?

Experience driving strategic initiatives to completion .
Experience managing internal and external relationships that may include clients and vendors .
Strong verbal and written communication, for both internal and external stakeholders, including presentation skills and messaging at the executive and/or client level.
Expertise in cash management oversite; preferred knowledge of general ledger and reconciliation functions.
Direct Experience in leading other leaders. Experience in managing large numbers of associates.
Knowledge of finance, banking, and mortgage.
Process Improvement, such as, Lean Certificate, Six Sigma Methodology, etc.

#LI-Remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Director People Experience Center

Wed, 01 Jul 2026 07:00:00 GMT

Overview of Position

Director, People Experience Center (PEC) the front door to the employee and manager experience ensuring every interaction is responsive, thoughtful, and grounded in care, with a relentless focus on experience.

This role has a dual mandate:

Operate a high-performing, scaled service organization, accountable for service delivery excellence, SLAs, operational efficiency, and people leadership
Lead the transformation of the service delivery model, redesigning processes, operating models, and platforms while advancing automation and AI-enabled capabilities.

The Director, PEC is accountable for delivering a seamless, high-quality experience across service delivery, case management, People operations support, and system enabled workflows for colleagues across the U.S., Canada, and as we expand globally. The PEC operates as the central nervous system of the organization identifying signals before they become patterns, surfacing friction points in the employee experience, and generating insights on how People Organization products and services perform. This role leverages those insights to continuously improve both experience and operational outcomes. Beyond operational excellence, this leader shapes how employees feel when they engage with the People Organization creating experiences that are simple, personalized, and built on trust. Equally important, this role builds and develops a strong, globally distributed team, fostering a culture of ownership, service excellence, and continuous improvement, while positioning the PEC as a springboard for careers across the People Organization and beyond.

In line with our People Organization priorities, the Director leads ongoing modernization through automation, self-service, data and insights, and responsible use of AI simplifying work, improving quality, and enabling the team to focus on high-value interactions. The PEC will become Assurant's operating model for human-centered AI in HR products and services. We will automate routine work, augment human judgment with data and analysis, and humanize the work that only people can do. We welcome candidates from HR, Operations, Customer Experience, Shared Services, or similar service delivery environments, and value leaders with strong backgrounds in scaled operations and digital-AI transformation, regardless of domain specialization.

What will my duties and responsibilities be in this job?

Strategy, Service Delivery & Team Leadership (40%)

Lead the People Experience Center strategy and operating model, ensuring it reflects enterprise People priorities and delivers a consistent, high-quality experience for employees and managers. Experiments and strives to become the best Operation within Assurant, beyond the People Org space.
Oversee end-to-end service delivery and operational performance, ensuring timely, accurate, and empathetic support across all channels and escalation points.
Build, develop, and lead a high-performing PEC team prioritizing capability building, career growth, and a strong sense of purpose, while fostering a culture rooted in accountability, collaboration, and service excellence.
Act as a connector across the People Organization and enterprise functions, partnering with People Org COEs, People Business Partners, Payroll, IT, Finance, Legal, Compliance, and vendors to ensure a seamless, integrated employee lifecycle experience.
Lead the transformation to an AI Enabled PEC. Across skills, Talent (new roles, multi product vs single product) and mindset to a function of Automator, Orchestrators, AI Enabled Analyst and Emphatic Personalized Advisors
Leads and influence global teams as PEC develops within and outside of USA

Operational Excellence, Governance & Continuous Improvement (30%)

Drive simplification, standardization, and continuous improvement across People processes to reduce friction, improve quality, and create scalable, employee-centric solutions.
Establish and manage strong service governance, including SLAs, KPIs, controls, and reporting, ensuring reliable delivery and clear visibility into performance.
Leverage data, insights, and colleague feedback to understand experience pain points, identify root causes, and continuously enhance service delivery and process effectiveness.
Stay connected to external trends and best practices, bringing forward new ideas that strengthen the PEC and elevate the colleague experience over time.
Build operating discipline through evidence-based approach, root cause analysis and continuous improvement Design seamless flows with appropriate choke points and controls Institutionalize knowledge lowering risk and dependence from individuals expertise build strong, efficient and accessible knowledge for employes and our own teams
Manage relevant vendors and processes with excellence and ensures the proper processes and service levels are designed and met. Makes sure no forgotten hands-off impact negatively in Assurant- P&L or employee experience

Technology, Automation & Digital Experience (30%)

Lead the People Experience Center technology roadmap in partnership with People Technology Transformation and IT, continuously improving tools such as case management, knowledge management, workflows, self service, and contact center platforms.
Champion the thoughtful use of automation and AI-enabled capabilities to simplify processes, improve speed and accuracy, increase case & calls deflection, and create more intuitive, accessible support experiences for employees and managers.
Balance efficiency with humanity ensuring digital solutions enhance, rather than replace, meaningful human interaction where it matters most.

Number of Director Reports

2 Managers, PEC

Number of Indirect Reports

20 in total including Supervisors, Case Specialists, and PEC Associates

What are the requirements needed for this position?

Bachelor's degree in Business Administration, Human Resources, Operations, or related field, or equivalent experience.
Minimum of 10 years of progressive experience leading scaled service center operations.
Demonstrated experience redesigning and optimizing service delivery models, including processes, operating models, and supporting platforms.
Proven track record of hands-on deployment of automation and/or AI solutions in operations, driving efficiency, scalability, and improved user experience.
Strong expertise in operations management, process improvement, data quality, and service delivery excellence; HR domain knowledge is a plus but not required.
Experience working across global / multi-country operations, including leading teams distributed across different locations and time zones.
Proven ability to lead and develop high-performing teams, fostering a culture of accountability, continuous improvement, and innovation.
Strong analytical and problem-solving skills, with the ability to leverage data to identify trends, drive insights, and inform decisions. Experience with enterprise platforms (e.g., HCM/HRIS, case management, or similar systems) and a solid understanding of system-driven operations.
High attention to detail, with strong capabilities in data validation, reporting, and process accuracy; advanced proficiency in Excel and reporting tools.
Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively across all organizational levels and with external partners.
Demonstrated ability to influence without authority and drive cross functional alignment in complex environments.
Strong organizational and time management skills, with the ability to manage competing priorities in a fast-paced, dynamic environment.
Self-starter with the ability to work independently with minimal supervision.

What other skills/experience would be helpful to have?

Experience with Workday

#AssurantProudMS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sales Operations Specialist

Wed, 01 Jul 2026 07:00:00 GMT

The Sales Operations Specialist will be responsible for working with our buyers and internal partners to onboard buyers, manage our post-sales processes and improve our overall buyer experience. Sales Support Specialists will also support upstream partners and internal business groups.

This is a hybrid role that requires working at the Lewisville facility 2-3 days a week, Monday through Friday, from 8AM to 5PM.

What will be my duties and responsibilities in this job?

Manage Keeper (client retained inventory) process – complete orders, work with both internal and external partners to facilitate processes, calculate forecasts, work with Ops and clients to prepare SKUs for fulfillment
Process sales orders, internal orders, and other transactions in Oracle
Support post-sale processes for buyers – device unlock requests, shipping and other account management activities
Integrate new buyers into sales and support processes
Work with internal partners to manage customer-driven inventory requests
Take ownership of process improvement, working with internal teams to drive simplification and quality
Support client supplemental sales platform programs and other special projects as needed
Investigate and troubleshoot system issues and buyer questions related to sales orders
Review and provide approvals for RMA Requests. Collaborate with Quality Team to improve output
Assist internal departments with buyer communication (Shipping, Finance, GDO and Compliance) as needed
Leverage high-quality customer interactions to drive customer loyalty and increased profitability of sales interactions
Comply with Assurant policies and guidelines
Communicate with Assurant customers
Proactively communicate with the Quality, Production, and Shipping teams
Participate in process documentation efforts for all assigned tasks.
Crosstrain on key tasks to ensure continuity of customer experience
Prepare and maintain spreadsheets and reports to support Order Management and Sales Support activities
Support the Head of AVR Operations and the entire AVR

What are the requirements needed for this position?

In-depth understanding of sales principles and customer service practices
Strong MS Office skill and Intermediate proficiency in Excel
Strong planning, organization, and time-management skills with a keen eye for detail
Resilience with the ability to thrive in a rapidly changing environment
Willingness to work extended hours including nights and weekends when required
Experience in a sales support or customer service role

What other skills/experience would be helpful to have?

Oracle or other ERP experience is preferred
Experience working with international customers
Bachelor’s Degree

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Technical Support Associate

Tue, 30 Jun 2026 07:00:00 GMT

Technical Support Associate

Sobre el rol

Buscamos un/a Technical Support Associate para brindar soporte técnico Nivel 1 y Nivel 2 a usuarios corporativos, contribuyendo a la continuidad operativa del negocio y garantizando una excelente experiencia de servicio.

La posición tendrá un rol clave en la resolución de incidentes, soporte a usuarios, gestión de equipos corporativos y participación en iniciativas de mejora tecnológica dentro de un entorno dinámico y de alto volumen.

Principales responsabilidades

Gestionar y resolver incidentes y requerimientos de soporte Nivel 1 y Nivel 2.
Brindar soporte sobre Microsoft 365, Entra ID (Azure AD), Intune y Citrix.
Diagnosticar y solucionar problemas de hardware, software y conectividad.
Ejecutar procesos de onboarding y offboarding técnico de usuarios.
Configurar, actualizar y dar soporte a dispositivos corporativos.
Gestionar tickets mediante herramientas ITSM asegurando el cumplimiento de SLA.
Mantener actualizado el inventario de activos IT.
Documentar procedimientos, incidentes y soluciones.
Colaborar con equipos de Infraestructura, Redes y Seguridad.
Participar en proyectos de actualización y renovación tecnológica.

Requisitos (excluyentes)

2 a 4 años de experiencia en soporte IT Nivel 1 / Nivel 2.
Experiencia en entornos corporativos brindando soporte a usuarios finales.
Conocimientos de:
- Microsoft 365
- Entra ID (Azure AD)
- Intune / Company Portal
- Windows en entornos corporativos
Conocimientos básicos/intermedios de redes (IP, DNS, conectividad).
Experiencia utilizando herramientas de gestión de tickets.
Experiencia en gestión de equipos e inventario IT.
Inglés intermedio (lectura, escritura y comunicación técnica).

Deseables

Experiencia con ServiceNow.
Conocimientos de PowerShell.
Experiencia en entornos híbridos (on-premise y cloud).
Conocimientos de automatización o herramientas de IA aplicadas a IT.

Competencias

Orientación al cliente interno.
Resolución de problemas y pensamiento analítico.
Organización y priorización de tareas.
Trabajo en equipo.
Adaptabilidad y proactividad.
Capacidad para desenvolverse en entornos de alta demanda.

Modalidad de trabajo

Esquema híbrido: 4 días presenciales y 1 remoto .
Disponibilidad para trabajar de Lunes a Viernes en la franja horaria de 08 a 17hs o 10 a 19js hs , (a convenir)

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Technical Support Associate

Tue, 30 Jun 2026 07:00:00 GMT

Technical Support Associate

Sobre el rol

Principales responsabilidades

Gestionar y resolver incidentes y requerimientos de soporte Nivel 1 y Nivel 2.
Brindar soporte sobre Microsoft 365, Entra ID (Azure AD), Intune y Citrix.
Diagnosticar y solucionar problemas de hardware, software y conectividad.
Ejecutar procesos de onboarding y offboarding técnico de usuarios.
Configurar, actualizar y dar soporte a dispositivos corporativos.
Gestionar tickets mediante herramientas ITSM asegurando el cumplimiento de SLA.
Mantener actualizado el inventario de activos IT.
Documentar procedimientos, incidentes y soluciones.
Colaborar con equipos de Infraestructura, Redes y Seguridad.
Participar en proyectos de actualización y renovación tecnológica.

Requisitos (excluyentes)

2 a 4 años de experiencia en soporte IT Nivel 1 / Nivel 2.
Experiencia en entornos corporativos brindando soporte a usuarios finales.
Conocimientos de:
- Microsoft 365
- Entra ID (Azure AD)
- Intune / Company Portal
- Windows en entornos corporativos
Conocimientos básicos/intermedios de redes (IP, DNS, conectividad).
Experiencia utilizando herramientas de gestión de tickets.
Experiencia en gestión de equipos e inventario IT.
Inglés intermedio (lectura, escritura y comunicación técnica).

Deseables

Experiencia con ServiceNow.
Conocimientos de PowerShell.
Experiencia en entornos híbridos (on-premise y cloud).
Conocimientos de automatización o herramientas de IA aplicadas a IT.

Competencias

Orientación al cliente interno.
Resolución de problemas y pensamiento analítico.
Organización y priorización de tareas.
Trabajo en equipo.
Adaptabilidad y proactividad.
Capacidad para desenvolverse en entornos de alta demanda.

Modalidad de trabajo

Esquema híbrido: 4 días presenciales y 1 remoto .
Disponibilidad para trabajar de Lunes a Viernes en la franja horaria de 08 a 17hs o 10 a 19js hs , (a convenir)

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Assistant Finance Controller, Germany

Tue, 30 Jun 2026 07:00:00 GMT

Finance Controller Assistant, Germany

Location: Frankfurt area only as Hybrid working preference

Fluent in German & English is necessary for this role

The Opportunity:

We’re looking for a Finance Business Partner who enjoys working close to the business, bringing clarity, insight, and confidence to financial decision‑making. In this role, you’ll play a key part in ensuring accurate, compliant, and transparent financial operations across Assurant Europe, while partnering with senior stakeholders to support sustainable growth.

This is a great opportunity for a finance professional who values purpose, partnership, and impact in a diverse, international environment.

What you will do:

Accounting, Control & Reporting

Partner with the business to oversee daily, weekly, and monthly financial processes, ensuring accuracy, compliance, and continuous improvement.
Coordinate bookkeeping, transaction management, and cost allocations across Assurant Deutschland GmbH (ADG)
Lead month‑end close activities and support the preparation of management and statutory financial reports, including balance sheets and P&L.
Support forecasting, budgeting, and planning activities, working closely with FP&A and wider finance colleagues.
Help maintain strong financial systems, controls, and governance frameworks (including SOX and internal controls).
Prepare audit materials and support internal and external audit processes.
Contribute to Solvency II and actuarial calculations, as well as annual financial statements

Liquidity, Treasury & Capital

Monitor liquidity, investments, and balance sheet positions, supporting effective treasury management.
Prepare and review payments, ensuring accuracy and timeliness.
Provide input to capital and solvency management activities.

Tax & Regulatory Collaboration

Work in partnership with the European Tax team to support accurate and timely tax compliance, including VAT and Insurance Premium Tax (IPT).
Ensure ADG tax and regulatory requirements are met with care and attention to detail.

What you Bring:

Experience & Knowledge

Experience in finance roles, ideally within financial services or insurance (reinsurance knowledge is a plus, not a requirement).
Strong grounding in accounting, control, and financial reporting.
Exposure to Solvency II (or a willingness to develop your knowledge in this area).
Experience working in a matrix or multi‑stakeholder environment.
Comfortable using finance systems and digital tools to drive efficiency and insight.

Skills & Capabilities

Confident working with a range of internal and external stakeholders, including auditors, regulators, and banking partners.
Able to balance attention to detail with a pragmatic, solution‑focused mindset.
Comfortable working to deadlines in a dynamic environment.
Strong sense of integrity and accountability.

Education & Languages

Degree or equivalent professional qualification in Finance, Accounting, or a related field.
Professional working proficiency in German and English (written and spoken).

Benefits & Training

Hybrid and flexible working to support different working styles and life commitments.
Competitive base salary with a performance‑related bonus.
10% pension
Wellbeing and employee support programmes.
Ongoing learning and development opportunities to support your growth.

Our Values:

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.

We look forward to receiving your application!

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Hybrid- Associate Technical Support Analyst

Tue, 30 Jun 2026 07:00:00 GMT

Overview of Position

Are you someone who loves breaking down technical problems into solvable components? Do you have top-notch customer service and collaboration skills? Are you interested in joining a team comprised of a dynamic mix of technical support professionals who are paving the way to support home and small business tools, applications, and devices? If this sounds like you, we have an opportunity that may interest you.

Starting Pay: $18/hr.
This role follows a Hybrid Model, which will require going into the

Atlanta office: 260 Interstate N Cir SE, Atlanta, GA 30339

What makes us different?

Your medical benefits begin on your first day
We provide excellent compensation and retirement programs
We deliver exceptional paid time off
We provide tuition reimbursement available after 6 months

What will be my duties and responsibilities in this job?

Provide high-quality technical support to effectively diagnose and resolve support incidents reported by external customers.
Troubleshoot, diagnose, and resolve complex issues across a wide array of PC’s, laptops, Apple computers, tablets, printers, wireless and POE security cameras, mobile phones, and other business and personal devices.
Provide excellent customer service and ownership of technical support issues.
Work well in a high energy, dynamic, and collaborative environment.
Provide appropriate responses and expectations in a timely and efficient manner.
Work as the customer's advocate, demonstrating expertise in support processes and functions, including escalations, complex issue resolution, and customer retention.
Technical Support Analysts may be required to perform other job related duties as directed by a member of management to meet business needs and objectives.

What are the requirements needed for this position?

6 months experience with customer service, troubleshooting, analytical, and problem-solving.
Strong experience and working knowledge in one or more of the following technical specialty areas:
- PC Support: MS Windows, MS Office, Apple OS X, home and small business networking/Wi-Fi, printers, card readers, projectors, etc..
- Mobile Support: iPhone/iPad/iOS, Android phones and tablets, Kindle / e-readers, Fire Tablets.
- Smart Devices: voice assistants, smart lights, smart TV’s, wearable technologies and other automation systems.
High school diploma or GED (post-secondary education preferred).
Must be able to type 30-40 WPM.

What other skills/experience would be helpful to have?

Bachelor’s degree preferred, Associates degree a plus.
1 year of experience in technical support role.
Technical certifications from organizations such as CompTIA A+, Network+, Microsoft, Apple, or other related bodies in the technical industry.
Experience working within a support organization providing phone/chat/email based support to customers.
Strong working knowledge of support services tools and applications such as CRM, knowledge base, remote diagnostic and monitoring tools, collaboration tools, etc.
Excellent verbal and written communication and interpersonal skills.
Experience in writing technical documentation for inclusion in a Knowledge Base.
Experience with providing training and coaching, either to customers or to internal colleagues.
Able to collaborate, interact, cooperate and motivate across job functions and teams.
Bilingual (Spanish and English) both written and verbal

This is a Full-time job. Assurant's hours of operation are 24/7, 365 days per year. The 40-hour work week schedule would be within the hours of operation and may be subject to change based on business needs. Work schedules are generally set for several months at a time but are subject to change based on business needs and we have periodic shift bids that help determine your work schedule. Interested candidates must have a reasonable degree of schedule availability and flexibility to work varying schedules throughout the year.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Payment Analyst

Tue, 30 Jun 2026 07:00:00 GMT

Analista de Operaciones (Pagos).

Responsable de garantizar el pago puntual a los proveedores que prestan servicios a Assurant en la gestión de siniestros de todas las Líneas de Negocio de acuerdo con los niveles de servicio y las condiciones contractuales.

Funciones

Proceso de validación y trámite de pagos de siniestros de seguros y reclamos de garantía extendida de las diferentes líneas de negocio
Mejorar los procesos y flujos operativos.
Elaboración de métricas y KPI así como su análisis e implementación de acciones clave para contribuir con el cumplimiento y mejora de estas.
Apoyo en las nuevas implementaciones de productos.
Generación de archivos de cierre mensual.
Homologación de criterios e información.

Requisitos:

Titulado universitario
Office, especialmente dominio avanzado de Excel
+ de 3 años de experiencia en empresas multinacionales en áreas de operaciones/Back Office de servicios
Ingles intermedio- avanzado

Ofrecemos:

✓Contrato directo por empresa.

✓Sueldo competitivo

✓Prestaciones/Beneficios adicionales a ley

✓Horario Hibrido

✓Clases de Inglés

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Underwriting Support Specialist

Tue, 30 Jun 2026 07:00:00 GMT

As an Underwriting Support Specialist, you will be part of our Homeowners (HO3) team. In this role, you will be taking inbound calls to solve customer issues and inquiries while creating an easy environment for customers to do business with Assurant and communicating the customer’s value to the company. This includes assisting customers in purchasing, upgrading, and retaining insurance products by accurately describing available features and benefits. You must have an active P&C license.

What will be my duties and responsibilities in this job?

Respond to questions concerning customer benefits, and resolve product inquiries
Document necessary account information and offer custom solutions that benefit the customer and Assurant
Identify areas of sales opportunity to solicit company programs on calls
Deliver results measured by customer satisfaction, efficiency, quality, retention, and sales metrics

What are the requirements needed for this position?

Active P&C license
Experience in MS Office, i.e., Outlook, Word, and Excel
A minimum of 1 year of inbound call center experience

Must be available to work during the following schedule:

Monday–Wednesday: Starting at 7:00 AM PST
Thursday–Friday: Starting at 6:30 AM PST

What other skills/experience would be helpful to have?

A college degree is desired
Ability to handle multiple priorities in a fast-paced, high-volume team-based environment
Must have excellent listening skills and verbal communication skills
Capable interpersonal skills with a collaborative team approach
Insurtech and/or similar innovative technological experience

#LIRemote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr AI Engineer

Mon, 29 Jun 2026 07:00:00 GMT

Senior AI Engineer, Assurant, GCC-India

The Senior AI Engineer is a hybrid expert in machine learning, software engineering, and AI infrastructure. This role leads to the development of scalable, modular, and reusable AI systems for enterprise deployment. Serving as a technical leader, this role partners with scientists and architects to shape reliable AI solutions, drive delivery excellence with measurable business value, and enable innovation across teams

This position will be in Bangalore at our India location.

Working Hours: 2 PM IST to 11 PM IST

What will be my duties and responsibilities in this job?

Business Alignment & AI Solution Scoping (10%)

Engage with product and business stakeholders to identify high-value AI/ML opportunities.
Translate business objectives into AI solution designs, model success metrics, and technical strategies.
Prioritize use cases based on feasibility, data readiness, ROI, and ethical considerations.
Lead end-to-end model lifecycle: scoping, development, testing, deployment, monitoring, and re-training

Data Engineering & Feature Pipeline Development (10%)

Collaborate with data engineers to design and build robust data pipelines (batch and streaming) to collect and curate large-scale structured and unstructured datasets.
Engineer high-quality features for AI models using advanced data processing technologies including signal processing, OCR, NLP techniques, or image preprocessing.
Ensure reproducibility, auditability, and traceability of training data.

AI Model Development & Optimization (15%)

Design and implement quality AI/ML models using state-of-art AI technologies such as deep learning, generative models, graph neural networks, and reinforcement learning.
Train, validate, and fine-tune models for production-grade deployment using frameworks like LangChain, TensorFlow, PyTorch, Nemo, or Hugging Face.
Build reusable, modular components for faster experimentation and deployment to raise solution time-to-market.
Optimize models and systems for latency, throughput, and cost in production environments.

Integration, Deployment, MLOps & Infrastructure Automation (20%)

Develop APIs, microservices, and MCPs to integrate AI models into enterprise platforms and user-facing applications.
Collaborate with AI Architects to design scalable, real-time or batch AI workflows aligned to business requirements using advanced technologies (e.g. CI/CD, caching, model versioning).
Automate model deployment pipelines using MLOps tools (e.g. MLflow) and container orchestration platforms (e.g. Docker, Kubernetes, GitHub Actions, Terraform).
Ensure robust monitoring, version control, and rollback mechanisms for safe, repeatable AI deployments.
Operationalize models using AIOps or MLOps pipelines for training, testing, deployment and scaling (CI/CD, containerization, orchestration).
Build scalable APIs or model endpoints with low-latency inference using cloud-native tools and managed AI platforms (e.g. Azure AI, Databricks).
Monitor system performance, latency, cost, and retraining needs in production environments.
Manage model registry, lineage, and lifecycle across deployment stages.

Model Monitoring & Continuous Learning (10%)

Implement end-to-end monitoring framework to ensure single tracking-and-tracing process from business KPI, data quality and drift, to model performance.
Define retraining strategies, thresholds, and automation policies based on real-time or scheduled triggers.
Develop feedback loops including autonomous learning loop and optimized Human-in-the-Loop to enable model retraining and adaptation based on user behavior or new data.
Track performance in production (accuracy, bias, latency) and manage model lifecycle in alignment with compliance needs.

Governance, Ethics & Compliance (5%)

Ensure AI models meet ethical AI guidelines, explainability requirements, and regulatory standards (e.g., GDPR, HIPAA, model fairness).
Document AI decision logic, limitations, risks, and assumptions for internal and external stakeholders.

Research & Innovation (20%)

Explore and prototype cutting-edge AI methodologies to drive innovation in core products and internal capabilities.
Stay current with academic and industry advancements in AI and contribute to technical knowledge sharing within the team.

Project Management & Collaboration (10%)

Lead or contribute to cross-functional AI projects across the full lifecycle, including scope definition, delivery tracking, risk mitigation, and stakeholder communication.
Collaborate across product, engineering, design, and operations to ensure successful AI integration and delivery.
Mentor junior engineers, enforce code quality, and lead technical delivery reviews.

What are the requirements needed for this position?

Bachelor’s or Master’s degree in computer science, Applied Mathematics, or a related technical field; PhD preferred.
4–7 years of hands-on experience building and deploying production-grade AI/ML systems, including LLMs or GenAI pipelines.
Strong software engineering background and experience working in production-grade AI/ML environments.
Deep Expertise in C++/CUDA, Python/PySpark, Java/Scala, cloud-native AI/LLM/ML tools (Azure, AWS, GCP), DL/LLM/ML frameworks (LangChain, TensorFlow, PyTorch, OpenCV, Hugging Face), and AIOps platforms.
Deep Understanding of AI/ML algorithms including Supervised/Unsupervised Learning, Time Series, Neural Network, Transformers, Bayesian Inference, Reinforcement Learning, BERT/CLIP.
Strong understanding of deep learning architectures (e.g. CNNs, RNNs, Transformers, GANs).
Experience in building distributed, real-time inference systems and optimizing inference at scale.
Proficiency in model evaluation, distributed training, and hyperparameter optimization.
Strong communication, mentoring, and architectural documentation skills.
Ability to work independently in fast-paced, cross-functional environments.

What are the Preferred requirements needed for this position?

Experience in regulated industries (e.g., finance, healthcare, insurance)
Excellent communication and stakeholder engagement skills
Strong in GPU based accelerating computing technologies (CUDA, Rapids, NeMo, NIM, etc.)
Proficient in Big Data Theory based large scale data streaming and in-memory database technologies (Spark, Kafka, Redis, Elastic Search)
Strong in automated workflow technologies (GitHub Actions, Terraform, Helmet) and containerization technologies (Docker, Kubernetes)
Experience with GenAI, vector databases, graph databases, and agent-based AI systems
Proficient in API, MCP and Microservices technologies

Strong hands-on experience in tools like MLflow, Kubeflow, Ray, LangChain, LangGraph, or Airflow
Track records in large-scale, real-time AI/GenAI/ML database and solution technologies
Experience with one or more applied domains is a plus: language model, computer vision, signal processing, generative AI, Digital Twins, optimization programming, recommendation systems, or autonomous agents

Background in responsible AI, model interpretability, and fairness auditing

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Data Engineer - ETL, Power BI & Java

Mon, 29 Jun 2026 07:00:00 GMT

Senior Data Engineer – Contact Center & Digital Analytics, Assurant GCC India,

We’re looking for a Senior Data Engineer to design and maintain the data foundations that power contact center and digital interaction analytics. This role sits at the intersection of data engineering and software engineering, supporting operational reporting, automation performance, and data‑driven decision‑making at scale.

You’ll work closely with product, engineering, and analytics partners to deliver trusted datasets, scalable pipelines, and well‑defined metrics.

This position will be in Hyderabad at our India location.

Work Timings: 3:30 PM IST ~ 12:30 AM IST

What will be my duties and responsibilities in this job?

Design and maintain data pipelines (ETL/ELT) that transform high‑volume event and interaction data into analytics‑ready datasets
Build and optimize SQL‑based data models , including star schemas and semantic layers for reporting
Develop and maintain standardized KPIs and metrics used in operational dashboards
Support Power BI datasets and reports , ensuring consistency between data models and visualizations
Investigate data issues in production and partner with engineering teams during releases and incidents
Contribute to data governance by defining metric definitions, documentation, and data quality checks
Build supporting services and tooling using Go (or similar backend languages) following modern software engineering practices

What are the requirements needed for this position?

8+ years of experience in data engineering or analytics engineering
Strong SQL skills and experience designing dimensional (star) schemas
Hands‑on experience building and operating ETL/ELT pipelines
Experience supporting BI tools such as Power BI
Proficiency in Go (preferred) or another backend programming language
Experience working in production environments with real‑time or operational data

What are the preferred skills needed for this position?

Experience with contact center, IVR, or digital interaction data
Familiarity with data governance, metric standardization, or semantic modeling
Experience supporting automation or AI‑driven products

Why Join Us

Work on data that directly impacts customer experience and operational performance
High ownership role with real influence on data architecture and standards
Collaborative, product‑focused engineering culture

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Global Tax Technology Analyst

Mon, 29 Jun 2026 07:00:00 GMT

Overview of Position

Uses emerging technologies to guide global tax department through process improvement and automation in the areas of financial reporting, tax compliance, software solutions, and forecasting / modeling. Manages the department’s use of new processes and technologies by training users worldwide and then overseeing and supporting the workstreams.

What will be my duties and responsibilities in this job?

40% Implements process improvement and automation initiatives within the tax department. This involves executing the strategies and projects from department leads and training/managing the team members in the United States, Latin America, Europe & Asia who will be using the new processes and technologies.
40% Manages and maintains financial reporting tax data and processes related to TBO, ITBO, ONESOURCE Tax Provision (OTP), Global Access and ONESOURCE Income Tax (OIT) systems. Maintains the tax systems for changes in GAAP, STAT, or Tax law and for updates to accounts or entities in the Assurant consolidated group. Maintains, rolls over and validates prior year balances in OTP and TBO. Develops, maintains, and distributes reporting tools (Microsoft BI Cubes, Microsoft Power BI and SSRS reports, Analytic Workbooks, etc.) and validation reports, as needed.

10% Manages tax technology training and guidance to tax personnel globally including detailed process and system trainings at each level, annual trainings, automated processes, known system issues and fixes and post-close process review and feedback. Effectively communicates and promotes teamwork within the tax department.
10% Data processing for Federal & State Compliance & Quarterly Reporting for preparation & analysis.

What are the requirements needed for this position?

Minimum of 2 years overall tax experience involving systems, process improvement, and/or tax technology
SEC/GAAP Financial statement tax provision preparation/review experience
Corporate Federal and State Compliance Experience
Experience with generative AI, robotic process automation (RPA) and Microsoft Power Platform
Advanced excel knowledge
CPA Required

What other skills/experience would be helpful to have?

Insurance/Financial services industry taxation experience
Relevant Degree and Masters preferred
SQL or python coding
Self-starter and curious about systems and process improvements

#AssurantProudMS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Automotive Business Development Director (Midwest & Midcentral)

Mon, 29 Jun 2026 07:00:00 GMT

What will be my duties and responsibilities in this job?

Generating profitable growth through the addition of new client partnerships. Understanding client (i.e., dealership) needs, presenting the Assurant Dealer Services value proposition, determining strategic fit, and successfully positioning products and solutions to satisfy needs.
Establishes, cultivates, and maintains relationships with prospective dealers to grow new business opportunities by providing support, information, and guidance; researching and recommending new opportunities; assessing dealership performance/production and recommending product, process and service improvements.
Oversee the product launch strategy including conducting market research, competitor analysis, product demand and support the launch and installation of new clients to ensure a favorable experience for clients.
Partner with the field team to identify existing opportunities, collaborating on presentation development and lead generation by working in tandem on prospecting and sales opportunities to deliver results for the company and clients.
Partner with cross functional teams in Marketing, Product Development and Communications to design, implement, and measure marketing approaches.
Attend industry trade and client events along with networking opportunities and other relevant meetings/seminars.
Ensure timely and accurate sales reporting within the Sales Performance Management tool (i.e., Salesforce) is achieved.
Undertake domestic travel to industry partners, clients and for other business development opportunities as required.

What are the requirements needed for this position?

Previous Experience:

A minimum of 10 years of successful Business to Business sales experience within F&I products, training, and reinsurance. 15 years preferred.
Experience working in a retail management capacity within the automotive industry is desirable.
Knowledge regarding the various reinsurance structures available to an Automotive Dealer is highly preferred.

Knowledge and Skills:

Excellent sales, negotiation, and team building skills are required.
Ability to effectively utilize PowerPoint for presentations is a requirement, along with utilization of all other Microsoft Office applications (Word, Copilot, Excel, etc.)
Excellent oral and written communications skills.
A valid driver’s license and the ability to travel.
Extensive contacts along with strong knowledge of F&I Products, Training and Reinsurance structures.

Location:

This territory includes Iowa, Minnesota, Michigan, Wisconsin, North Dakota, South Dakota, Indiana, Ohio, and West Virginia.
Preference is for the candidate to live in the Chicago, Indianapolis, Milwaukee, or Minneapolis marketplace.

How much should I expect to travel?

50% travel required.

#LI-Remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Mobile Ecommerce Manager | Mexico

Mon, 29 Jun 2026 07:00:00 GMT

Ecommerce Manager – Marketplaces | Mexico

Are you passionate about scaling digital businesses and leading marketplace sales channels?

This role is critical to leading, expanding, and optimizing the B2C channel in Mexico , with a strategic focus on negotiating and managing the country’s most relevant e‑commerce marketplaces.

The position is responsible for defining and executing the digital commercial strategy , driving the performance of strategic marketplace partnerships, optimizing portfolio, pricing, and promotions, and ensuring profitability and operational excellence across sales, inventory, and fulfillment. Its impact is directly tied to the sustainable and profitable growth of the business .

Key Responsibilities

Identify, negotiate, and onboard strategic e‑commerce marketplaces nationwide.
Manage the end‑to‑end product portfolio across all marketplaces.
Monitor and optimize key KPIs such as GMV, gross margin, conversion rate, average ticket, inventory turnover, and returns .
Analyze channel profitability , including commissions, logistics costs, and digital marketing investments.
Coordinate with Supply Chain to ensure inventory availability and service levels (OTIF) .
Develop dashboards and KPIs to enable data‑driven decision‑making .
Design action plans to grow market share and manage operational and commercial exceptions.

Education:
Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or a related field. An MBA or specialization in Digital Commerce or Commercial Management is a plus.

Experience:

+ 5 years of experience in B2C sales and/or marketplace management in Mexico .
Proven experience opening and developing e‑commerce accounts .
Experience managing commercial P&L and profitability analysis.
Strong understanding of e‑commerce cost structures .
Demonstrated experience in commercial negotiations with digital platforms .

We Offer

Salary and benefits above to law
Sales incentive Plan
Hibrid Model
Wellness Programm

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Data Processing Specialist

Mon, 29 Jun 2026 07:00:00 GMT

📍 Lugar de trabajo: Retiro, CABA. Híbrido.

¿Querés sumarte a un equipo en pleno crecimiento? 💥 En Assurant nos encontramos en búsqueda de Processing Specialists (Especialistas en Procesamiento de Seguros).

Responsabilidades:

● Procesar y revisar documentación de seguros de manera precisa y dentro de los plazos establecidos.

● Analizar formularios para identificar el tipo de póliza (ej. PUD, townhome, flood, wind) y determinar las acciones correspondientes.

● Actualizar sistemas internos asegurando el correcto mantenimiento de la información y el cumplimiento regulatorio.

● Gestionar el pago desde cuentas escrow para garantizar la continuidad de la cobertura.

● Comunicarse con agentes de seguros, compañías aseguradoras y equipos internos para validar información y resolver inconsistencias.

● Manejar múltiples tareas en simultáneo cumpliendo con estándares de calidad, productividad y tiempos de entrega.

● Escalar casos complejos cuando corresponda y asegurar su correcta resolución.

Nuestras 🇦🇷⭐⭐⭐🇦🇷:

🏆 Trabajar en un ambiente multicultural interactuando con personas de diferentes países.

🏆 Poner en práctica tu inglés diariamente.

🏆 Formar parte de una empresa reconocida como Great Place to Work.

Para postularte a esta posición se requiere:

✅ Nivel de inglés intermedio/avanzado.

✅ Secundario completo (se valoran estudiantes universitarios o terciarios).

✅ Experiencia previa en roles administrativos, data entry, facturación, back office, seguros o similares (es un plus).

✅ Manejo intermedio de herramientas informáticas (Excel, Word, etc.).

✅ Atención al detalle, organización y capacidad para trabajar con múltiples tareas.

Si considerás que reunís los requisitos para el puesto y te gustan los desafíos...

👉 ¡Postulate!

Nuestros beneficios:

✔ OSDE 210 (family plan)

✔ Descuentos en Gimnasios💪

✔ Esquema híbrido 🐕 🐈 👔 🧦

✔ Día libre por cumpleaños 🎉

✔ 2 mañanas/tardes libres por año

✔ Acceso gratuito a Udemy Learning

✔ Clases de inglés

✔ Reintegro parcial en carreras afines

✔ Gastos de Home Office cubiertos

✨ ¡Y hay más beneficios que te vamos a contar en el proceso!

This job posting is for future opportunities. If you're interested in joining our talent network and being considered for upcoming long-term roles, we encourage you to apply and stay connected.

Apply today!

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Analista de Ouvidoria PL

Mon, 29 Jun 2026 07:00:00 GMT

Objetivo do Cargo - Ombuds Analyst

Realizar ações de monitoramento, análise, controle e retorno das reclamações recebidas pela empresa, acompanhando o andamento dos processos de resposta e prazos, visando minimizar conflitos e processos judiciais, contribuir para a satisfação do cliente e garantir conformidade com as exigências regulatórias (SUSEP), fortalecendo a governança da área de Ouvidoria.

Responsabilidades Principais

Atender manifestações, realizando o recebimento, análise e direcionamento das reclamações envolvendo a Assurant, visando reduzir conflitos, ações judiciais e a insatisfação dos clientes.
Realizar o registro e controle das manifestações recebidas, avaliando o conteúdo, identificando temas recorrentes e de alta complexidade, e buscando junto às áreas responsáveis soluções que contribuam para a mitigação das causas.
Atuar nos canais de atendimento ao consumidor, incluindo consumidor.gov e Reclame Aqui , assegurando tratativa adequada e dentro dos prazos estabelecidos.
Acompanhar os retornos das reclamações recebidas, entrando em contato com os interlocutores em casos de atraso.
Elaborar correspondências de resposta às manifestações recebidas, conforme posicionamento das áreas envolvidas e/ou análise da área de Ouvidoria.
Apoiar os prepostos da seguradora em audiências do PROCON, orientando sobre procedimentos, políticas e acordos aprovados pela gestão, além de fornecer documentação de suporte, buscando a melhor solução para a empresa.
Atender manifestações de problemas de consumo recebidas via CIP e SUSEP, realizando análises junto às áreas responsáveis e buscando alternativas de solução que atendam às políticas da empresa, minimizando conflitos.
Elaborar e consolidar relatórios regulatórios periódicos (SUSEP) , garantindo aderência às exigências legais e qualidade das informações reportadas.
Elaborar relatórios, estatísticas e apresentações das atividades da área, consolidando dados e indicadores de desempenho.
Auxiliar a liderança no desenvolvimento de projetos da área, analisando e propondo alternativas que contribuam para o alcance das metas estabelecidas.

Requisitos

Formação e Conhecimentos

Ensino superior completo, preferencialmente em Direito (ou Administração).
Inglês básico a intermediário , com foco em leitura e compreensão de relatórios.
Conhecimento ou certificação em Ouvidoria (CNSeg ou Funenseg) será considerado diferencial.
Noções de legislação aplicável a seguros.
Noções do Código de Defesa do Consumidor e de Direito Administrativo.
Conhecimentos em microinformática (Pacote Office), com Excel avançado .

Experiência

Experiência prévia em Ouvidoria .
Experiência no segmento de seguros será considerada diferencial.

Competências Comportamentais

Perfil analítico, especialmente para atuação em demandas regulatórias.
Excelente comunicação e capacidade de apresentação.
Perfil empático, assertivo e colaborativo.
Capacidade de trabalhar em equipe e interagir com diferentes áreas da empresa.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supervisor, Inventory Control (Night Shift)

Mon, 29 Jun 2026 07:00:00 GMT

As the Inventory Control Supervisor you will be responsible for the employees in our facility, ensuring its effective operation by preparing work schedules, assigning tasks, coordinating the flow of work, and assigned projects, overseeing completion of work, and monitoring performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position

This is an onsite role in our Mt. Juliet, TN facility with a schedule of Monday-Thursday, 4:30 PM-3:00 AM.

What will be my duties and responsibilities in this job?

In consultation with superior and subordinate personnel as appropriate, develops short- and long- term goals and plans for areas of responsibility.
Liaison between teams, shifts, and departments, and partner with internal and external customer.
Ensure accurate accounting and physical control and security of all material stored in stockroom locations, of all material issued to and returned from production and of all finished goods and associated accessories.
Supervisor cycle count process in all inventory areas and provide scheduled reporting of inventory data as well as provide ad hoc reporting of inventory data as required.
Supervise all stockroom activities for all shifts including material stocking for component and finished goods inventory, kitting and delivery of components required for production.
Monitor delivery of handsets and accessories for fulfillment, processing of RMA returns of defective product to suppliers
Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
Responsible for the development and maintenance of an effective organization for area(s) of responsibility
Create and/or modify processes, in collaboration with manager, to allow for the processing and servicing of new accounts and products, as well as improving existing processes when practical and cost effective
Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with manager to review the peakon score and create action plans within the tool
Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics. Follow up with the leaders on their areas of opportunity.
Maintain a clean, organized and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followed. Support committees and programs for safety, fire prevention, disaster recovery and so forth. Ensures the development of specific plans for inclusion in these programs.
Serves as liaison with other organizational components; establishes and maintains the working rapport necessary to develop cooperation and effectively integrate area services into the company’s overall business fulfillment system.
Receives and investigates all complaints concerning his or her area(s) of responsibility and its personnel; determines veracity of such and (as necessary) takes corrective or disciplinary action and/or prepares reply.
Remains abreast of developments in the field(s) by pursuing a program of self-development, participating in professional organizations, interacting with peers, reviewing pertinent literature, and so forth. Incorporates advancements when practicable and cost effective.
Directs the preparation of records as well as recurring and special reports and analyses for area(s) of responsibility ensuring that they are complete, accurate and prepared on time. Reviews and interprets these in order to ascertain the extent to which goals are being attained. Initiates corrective action as necessary.

What are the skills required for this position?

Must have HR Diploma or GED
Strong Inventory background
Minimum of 3-years of experience in a lead role within a fast-pace, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)

What other skills/experience would be helpful to have?

Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
Understanding of Lean and Six Sigma methodologies
Prior experience in a warehouse, shipping, receiving or related environment required
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills.
Able to successfully interface with all levels of Company personnel as well as external personnel.
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
May be required to work across multiple

What are the working conditions and physical requirements of this job?

Position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone.
Employee is occasionally required to stand and walk, lift, carry and/or move up to 20 pounds.
Occasional bending, squatting, kneeling, reaching, twisting, exposure to changes in temperature, being near moving machinery, and office machinery
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Field Engineering Operations Manager

Fri, 26 Jun 2026 07:00:00 GMT

The Field Engineering Operations Manager will support the Global Automation Engineering department by managing a team of field technicians and engineers responsible for installing, maintaining, servicing, and troubleshooting complex automated systems.

Working as an integral part of the Global Automation Engineering team, the Field Engineering Operations Manager will ensure that the Field team members are properly trained and educated on all of the equipment designed and built by the GEA team.

The Field Engineering Operations Manager is critical to the delivery, maintenance, and overall success of the automation programs through proactive maintenance, effective scheduling of field resources, and outstanding customer service.

This is an onsite role in our Mt. Juliet TN facility with a schedule of Monday - Friday, 8AM - 5PM.

What will be my duties and responsibilities in this job?

Lead and manage day-to-day field team operations. Provide oversight, coaching, and leadership to field technicians and engineers
Oversee scheduling and deployment of field teams to support build, installation, commissioning, and troubleshooting activities as needed from the GEA department
Provide product and service expertise to support technicians and engineers, internal staff, customers, and sales teams with technical questions, issue resolution, and service related guidance
Ensure successful completion, documentation, and closeout of commissioning and field operation assignments in accordance with customer requirements, internal standards and project timelines
Ensure compliance with company policies, procedures, quality standards, performance expectations, and safety requirements
Coordinate with operational leadership team to identify and address staffing gaps, shifting priorities, escalation needs, and operational challenges
Work with clients and internal teams to address urgent emergency service needs; coordinate and dispatch field resources where appropriate
Monitor workforce utilization and report to management when resources are insufficient, not effectively utilized, or when customer requests exceed reasonable operational capacity
Travel to customer facilities as required, to support employees, business needs, and leadership coordination
Perform other related duties as assigned by supervisor or management to support the ongoing evolving needs of the business
Up to 50% travel to Assurant facilities, vendors, or customer sites required. Some travel may be international.

What are the requirements needed for this position?

7+ years of field operations, service, commissioning, preventative maintenance, troubleshooting, or related automated electro-mechanical systems experience.
Prior leadership, supervisory, or team lead experience in field operations, service, commissioning, troubleshooting, or related automated electromechanical systems.
Demonstrated experience in employee oversight, scheduling, workforce coordination, and performance management.
In depth knowledge of automation and robotics industry standards and best practices.
Experience supporting field operations involving large scale installation of automation and robotic systems
Ability to read, interpret, and communicate technical and operational information effectively including, system drawings, schematics, and other related engineering documents.
Experience with MS Office software, including Outlook, Excel, and PowerPoint.
Must be highly organized, collaborative, and self-motivated, with excellent attention to detail
Must be customer service oriented and capable of providing professional customer and internal communication.

What other skills/experience would be helpful to have?

7+ years of related training and experience in a technical, engineering, or science-oriented field; or an equivalent combination of both education and experience. Bachelor’s degree preferred but not required.
Excellent interpersonal skills with individuals from all levels of the Assurant organization.
Ability to maintain a steady demeanor while managing team members and multiple dynamic projects in a fast-paced environment.
Strong influencing skills to manage resources indirectly to meet project deadlines.
Ability to handle a variety of situations and tasks with minimal direction from senior management. Must possess the ability to interface with customers, vendors, and executives on a daily basis, have a strong business development attitude, and the ability to handle sensitive situations in a mature and confidential manner.
Ability to approach issues logically and strategically

#AssurantTeamProud

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Device Care Centre Warehouse Team Member - 6-month Fixed Term Contract

Fri, 26 Jun 2026 07:00:00 GMT

Why work with Assurant?

Everyone at Assurant, no matter their role, their skills, or where they’re located around the world, is united by our uncompromising values and culture. You’ll bring innovative thought, and a passion for exceptional customer & client partnering to everything you do.

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.

What's the role about?

Our Device Care Centres (DCCs) repair, refurbish, and prepare mobile devices and electronics for reuse, including supporting trade-in programs for major partners.

As we head into our peak period, we’re looking for DCC Team Members to join our Auburn team on a 6-month fixed term contract . This is an excellent opportunity to gain hands-on experience in a fast-paced, tech-focused environment.

What you'll be doing

Diagnose and perform quality checks on mobile devices
Data wipe and configure devices using internal systems
Assist with device customisation and processing
Label, document, and verify devices accurately
Prepare stock and shipments for dispatch
Meet productivity targets (KPIs/SLAs) while maintaining quality
Support stock handling, stocktakes, and general warehouse tasks
Maintain a clean and safe working environment
Work collaboratively with the team to meet deadlines

Does this sound like you?

Previous warehouse or device handling experience (preferred but not essential)
Experience with mobile devices or repairs (advantageous)
Availability Monday to Friday, 7:00am – 3:00pm
Strong attention to detail and ability to follow processes
Comfortable working in a fast-paced, target-driven environment
Basic computer skills and ability to use multiple systems
Good communication skills and a team-first mindset
Able to stand for extended periods and handle stock safely

Interested? We've love to talk more...

Please apply with your resume outlining your skills and experiences.

Successful candidates must complete relevant background checks, including Right to Work and a Police Check.

If you require any reasonable accommodations during the recruitment process, please contact our Talent Acquisition team through the application process.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Product Testing Analyst

Fri, 26 Jun 2026 07:00:00 GMT

About the role

We are looking for an Associate Product Testing Analyst to join our growing team. This is a great opportunity for someone early in their career who is passionate about technology, quality assurance, and delivering high-impact solutions.

You will play a key role in ensuring that our products meet business requirements and quality standards before reaching our clients. Working in a collaborative, global environment, you’ll partner with both technical and business stakeholders to support testing activities across multiple projects.

What you’ll do

Create and execute test plans and test cases for assigned projects
Perform functional, regression, and user acceptance testing (UAT)
Identify, document, and track defects through resolution
Validate that applications meet business and technical requirements
Collaborate with cross-functional teams including IT, Product, and Business stakeholders
Participate in Agile ceremonies (daily stand-ups, sprint activities)
Support post-release validation and production testing activities
Maintain accurate documentation and testing metrics

What we’re looking for

Must-have skills

Strong analytical and critical thinking mindset
High attention to detail
Strong written and verbal communication skills
Basic understanding of software testing concepts and SDLC
Familiarity with Agile environments
Ability to interpret requirements and translate them into test cases
Proactive and self-motivated with a willingness to learn

Preferred qualifications

1–3 years of experience in QA, testing, or a related role
Experience with testing tools (e.g., JIRA or similar)
Exposure to Salesforce or similar platforms
Understanding of QA methodologies and best practices
Background in IT, Business, or related field

Why join us?

🌍 Work in a diverse, global team (US, India, Argentina)
📈 Clear career growth path
🤝 Collaborative and supportive culture where your voice matters
💡 Opportunity to develop both technical and business skills
🚀 Exposure to real projects with meaningful impact

What success looks like

In your first few months, you will:

Gain a strong understanding of systems, tools, and processes
Execute test cases confidently and accurately
Collaborate effectively with your team and stakeholders
Identify and communicate issues proactively

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supply Chain Supervisor

Fri, 26 Jun 2026 07:00:00 GMT

Purpose

Lead the end-to-end management for the Device Care Center (DCC) in Mexico, overseeing logistics, diagnostics, repair, refurbishment, and fulfillment processes. Ensure delivery of operational KPIs, quality standards, and turnaround times, while acting as the single point of contact between Assurant and third-party providers (3PL), with regular on-site oversight.

Responsibilities

Lead vendor management and performance , including KPI ownership, budget control, cost optimization initiatives, and regular performance reviews with key stakeholders.
Drive continuous improvement and operational excellence , ensuring efficiency, process standardization, and ongoing enhancements across 3PL operations.
Ensure compliance, risk management, and business continuity , covering warranty security, regulatory adherence, business rules enforcement, and contingency planning.
Oversee end-to-end logistics and operations , including import/export activities and coordination of 3PL execution across the value chain.
Ensure technical and quality excellence , acting as the main technical liaison for repair, refurbishment, and triage processes while promoting and supervising process and device quality.

Experience

Minimum 5 years’ experience managing operations (Warehouse & Distribution), or 5 years of 3PL vendor management, KPI´s and inventory control experience, for electronic/mobile products.

Specific experience on Mobile repairs business can be a plus.

Specific Knowledge

Advanced in Excel, Power BI and data analytics tools.

ERP/WMS expert or solid knowledge.

Mobile device´s technical knowledge.

Lean/Six Sigma solid knowledge would be a plus.

English: Intermediate.

We offer Salary + Benefits above to law

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Quality Assurance Manager

Fri, 26 Jun 2026 07:00:00 GMT

The Senior Quality Assurance Manager is a strategic leader responsible for building and scaling a high-performing Quality function that ensures operational excellence, regulatory compliance, and superior customer outcomes. This role drives quality planning, assurance, control, and continuous improvement initiatives across the Nashville facility, embedding best-in-class processes, governance, and accountability throughout the operation.

This is an onsite role in our Mt Juliet TN facility.

What will be my duties and responsibilities in this job?

Lead the Quality Function: Build, mentor, and lead a high-performing quality team, establishing clear roles, performance standards, and scalable workflows to meet evolving business needs
Own the QMS: Design, implement, and continuously improve the Quality Management System (QMS), ensuring robust standards, processes, and controls are in place and consistently followed
Drive Cross-Functional Quality Excellence: Partner with site leadership and cross-functional teams to identify critical customer-facing processes and deploy quality assurance strategies that ensure SLA achievement and product integrity
Ensure Compliance & Standards Alignment: Maintain adherence to regulatory requirements and company quality standards; lead corrective and preventive actions (CAPA) and continuous improvement efforts
Champion Continuous Improvement: Embed Lean/Six Sigma methodologies across the operation to drive defect reduction, efficiency gains, and measurable performance improvements
Lead Audits & Certifications: Partner with Compliance to support RIOS, R2, and emerging standards; serve as site lead for IMS and DPR initiatives
Turn Data into Action: Analyze quality metrics, trends, and monitoring results to inform business decisions, optimize production capabilities, and drive operational improvements
Reporting & Insights: Deliver clear, data-driven reporting for monthly and quarterly business reviews, including actionable recommendations and progress tracking
Own Quality Analytics & Documentation: Ensure accuracy, timeliness, and integrity of all quality records, reporting, and analysis
Resolve Quality Issues: Proactively identify risks, lead root cause analysis, and implement sustainable solutions to improve performance and customer satisfaction
Stay Ahead of Industry Trends: Continuously evolve quality practices to maintain a best-in-class quality organization

What are the requirements needed for this position?

Bachelor’s degree
5+ years of progressive experience in quality management within operations, manufacturing, or distribution environments
3+ years of QMS design, set up, and ownership
3+ years managing audits and R2/RIOS/ISO Compliance
3+ years managing CAPA processes

What other skills/experience would be helpful to have?

Six Sigma certification (Green Belt, Black Belt, or equivalent)
ASQ Certified Quality Manager (CQM) or similar credential
Strong knowledge of manufacturing and/or operational processes
Proven ability to lead teams and influence across all organizational levels
Data-driven mindset with strong analytical and problem-solving skills
Excellent communication and presentation skills
Demonstrated ability to manage conflict and drive alignment

#AssurantProudEB

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Triage Supervisor (Weekend Shift)

Fri, 26 Jun 2026 07:00:00 GMT

As the Triage Supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work, and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

This is an onsite role in our Irving TX facility with a schedule of Friday - Sunday, 6AM - 6:30PM.

What will be my duties and responsibilities in this job?

Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them
Drive process improvements and coordinate new product introductions
Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area
Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
Drive engagement across area of responsibility and work with the team to foster a strong engage culture
Work with manager to review the peakon score and create action plans within the tool
Meet production operational standards by implementing production, productivity and quality standards
Work with the site leadership to assist in resolving problems and identifying process improvements
Meet production financial standards by controlling and minimizing production expenses
Monitor production performance and ensure all daily shift production reports are completed on time
Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching

What are the requirements needed for this position?

Must have HS Diploma or GED
Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Prior experience in a warehouse, shipping, receiving or related environment required
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills
Able to successfully interface with all levels of Company personnel as well as external personnel
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment

What other skills/experience would be helpful to have?

Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
Understanding of Lean and Six Sigma methodologies

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

customer Service Advisor -Mitcheldean

Fri, 26 Jun 2026 07:00:00 GMT

Customer Service Advisor

Location: Mitcheldean, Gloucestershire

Remote work options are available - After successfully passing the probation period

£24,968.39 Per Annum + Benefits

Mon - Friday 9-5 pm

Start date- August 2026

Are you an active listener who has a passion for helping others?

Are you a problem solver who challenges the norm to inspire new ideas?

Have you ever thought about using these skills for customer service?

If so, Assurant could be the perfect place for you to start your new career!

Who are we?

Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.

Overview of Position

The role of a Motor Claims Advisor is to assist our customers to make their claims, either by phone or via our in-house system, The Connection. You will take calls from dealers, submitting claims on the warranty holder's behalf. Claims Advisors take details of the failure, using the information provided, alongside the terms and conditions, to either accept or reject the claim.

What makes us different?

Comprehensive training to prepare you for the role
Flexibility: with remote working is available once full training is completed and performance targets are met
Balance is important - so we offer 21 days of annual leave plus bank holidays, which will increase in line with the length of service. You will also receive an additional cultural Heritage Day
We care about your well-being - we have an employee assistance program that helps you and your family with practical information and advice covering a wide range of topics affecting health, family, money matters, and work.
A multitude of benefits including discounts on retail and tech, health cash plans, bonus schemes, internal recognition, rewards, and incentives plus lots more!
Learning and Development opportunities including Udemy learning, internal one-to-one development, and growth platforms
Internal Wellbeing Programmes
We have an employee referral scheme, which rewards employees when referring friends and family to be part of our Assurant family
Free Onsite Parking

What are the requirements needed for this position?  

Excellent verbal, written, and listening skills
Basic computer skills, including data entry, website navigation, and other software
Experience working in a customer service environment

At Assurant, we are passionate about DE&I (Diversity, Equity & Inclusion). Diversity allows us to inspire creativity in the global marketplace, and we are huge believers in the strategic value of inclusion and how it can improve us as a business. Not just in performance, it also allows us to create growth opportunities, better aligns us with our clients, and enhances employee engagement. 

We can’t wait to review your application

#LI-Onsite

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr. Finance Analyst

Thu, 25 Jun 2026 07:00:00 GMT

About the Role

We are looking for a Sr Finance Analyst to join our LATAM Finance team, supporting financial planning, reporting , and performance analysis across the region.

This role will play a key part in delivering insights, supporting forecasting cycles, and partnering with regional stakeholders to drive informed business decisions. It also offers strong exposure across LATAM and the opportunity to enhance and streamline reporting processes .

Key Responsibilities

Support monthly close and regional reporting processes, ensuring timely and accurate financial results
Perform variance analysis (Actual vs Plan vs Forecast) and explain key drivers
Support budgeting and forecasting cycles for LATAM
Prepare financial reports and dashboards for regional stakeholders
Partner with finance teams across LATAM to consolidate and analyze performance
Generate insights to support decision-making and improve business outcomes
Contribute to improving reporting processes and tools (Excel, Power BI, etc.)
Support ad hoc financial analysis and business requests

Qualifications

4–7+ years of experience in FP&A, financial analysis, or controlling
Experience with:
- budgeting and forecasting
- variance analysis
- financial reporting (P&L)
Advanced Excel skills (data analysis, modeling, pivot tables)
Strong analytical mindset with ability to translate data into insights
Ability to work with multiple stakeholders across regions
Fluent in English and Spanish

Preferred Qualifications

Experience working in regional or multi-country environments
Knowledge of US GAAP
Experience with Power BI or similar tools
Exposure to FX concepts

Why this role

Regional LATAM exposure and collaboration
Visibility with key finance stakeholders
Opportunity to help build and improve reporting processes
Strong learning and growth potential within FP&A

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Solutions Engineering Analyst

Thu, 25 Jun 2026 07:00:00 GMT

The Solutions Engineering Analyst reports to the Director and will be supporting the development of tailored solutions for new and existing global opportunities. The role will partner with Business Leaders, Business Development, Account Executives, Workstream and Operational Leaders to help support strategies for business opportunities.

** This is a hybrid role and will be required to be in the Miami office 3 days per week ***

Job Responsibilities

Support the design of client-driven solutions by executing on unique business solutions for new and existing client base, strategic initiatives, and new product innovations. 40%
Be a resource in closing and implementing business while supporting the Director, Solutions Engineering in creating the technical Blueprint that will serve as the foundation of the client solution.
Provide subject matter expertise in support of the AE developing the business requirements with the PM and/or Implementation Manager.
Support the sales team in responding to Client RFPs and Proposals

Partners with Product Development and Compliance to ensure we operate within regulatory guidelines and internal policy.

Has Business Acumen and develops an understanding of Assurant’s capabilities, products, and systems.
Develops and cultivates a strong working relationship with other functional areas within the company. Understand their goals and objectives while balancing the priorities of all parties involved in order to meet the business objectives. Ensures there is good communication and coordination with other functional units. 5%
Partners with International teams on assigned worldwide client opportunities. Establishes and maintains the working rapport necessary to develop cooperation and effectively integrate area services into the company’s overall business related system. 15%
Supports the communication of business solution design of client projects in connection with service delivery, such as new client installs, new product installs, or new service installs. 30%
Participates on committees and in programs that are identified as significant opportunities for the business. 5%
Partners with key stakeholders to integrate services into the company’s overall business related system. 5%

Basic Qualifications

Bachelors’ Degree or Technical Degree.

2+ years experience in either a client management, project management, product development, data analytics, business analysis, management information systems or sales role.
2+ years experience in technical platforms (with Assurant a plus), system interoperability, and suite of products and services.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

National Business Development Manager

Thu, 25 Jun 2026 07:00:00 GMT

Why work with Assurant?

At Assurant, we work with the world’s top brands to safeguard and service connected devices, homes, and automobiles. With over a century of experience, our unwavering commitment to excellence has allowed us to build strong partnerships across various industries.

When you join Assurant, you become part of a global community that values curiosity, collaboration, and bold thinking. Our culture empowers individuals to challenge convention, elevate performance, and make meaningful contributions to our clients, partners, and one another. You’ll be supported by a diverse, inclusive environment, world‑class development programs, and benefits designed to help you thrive personally and professionally.

What's the role about?

As a National Business Development Manager (NBDM) at Assurant, you will play a pivotal role in leading and aligning Assurant’s aggressive growth plan across Australia & New Zealand . You will own, build, lead, and launch ‘Win Strategies’ to accelerate and scale the growth of the business with existing and new partners.

The NBDM will create and manage a pipeline of new client opportunities for all Connected Living products and services. They will focus on identifying and executing profitable, revenue-generating initiatives. The pipeline of new clients will include but not be limited to; MNO, MVNO, OEM’S, Retail & eCommerce and other LOBs as required. You will create and present clearly defined ‘Win Strategies’ for each opportunity; as well as ensuring all identified opportunities are within our scope for success and Assurant has the right partnerships and operational capabilities to deliver this new business as expected.

Based in either Sydney or Melbourne, and reporting to the Commercial and Sales Director, the role will see you:

Creating and growing effective client relationships by sourcing new clients and developing opportunity within existing clients.
Work closely with the leadership team to build and manage a robust pipeline of potential new clients with Win Strategies delivering profitable revenue growth.
Partner with product and marketing teams to develop and manage customer strategies and define differentiated offerings to attract new business and grow existing accounts.
Manage and ownership of RFP processes, bid management and tender initiatives for Australia & NZ.
Provide consumer, market, and competitor insights to wider leadership team to influence regional strategy.
Coordinate the various cross-functional roles associated with client program delivery throughout the company to ensure alignment on customer goals, systems, data, assumptions, and delivery timing.

Does this sound like you?

Proven seniority, experience and a successful track record in a similar Business Development focussed role. .
Previous experience in the insurance and/or telco industry will be highly regarded.
Sales professional who thrives in high-stakes, fast-paced situations and who enjoys strategic, long-term thinking.
Demonstrable experience of driving and achieving growth within large complex accounts.
Strong interpersonal skills, an ability to convey complex ideas in simple language that connects and inspires, and a good instinct for business.
Experience working directly with senior stakeholders/C-suite executives & fostering multi-level relationships.
Strong track record of initiating, winning & delivering cross-sell or new business opportunities.
Leadership, business acumen, commercial awareness, networking, strong communication and interpersonal abilities, and analytical thinking.
Commercially astute with understanding of key P&L drivers.

If you’re a driven and dynamic business development leader who thrives on achieving exceptional growth results, we’d love to hear from you!

Submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Compliance Business Technical Specialist

Wed, 24 Jun 2026 07:00:00 GMT

Job Purpose

The Compliance Business Technical Specialist evaluates Legal and Compliance operational workflows and systems to identify opportunities for improvement and implement targeted enhancements. This role designs and integrates streamlined solutions, manages projects from initiation to completion, and ensures that changes fit seamlessly into regular operations. Additionally, acting as a liaison between stakeholders, software vendors, and technical teams, the Compliance Business Technical Specialist maintains and enhances core operational systems, reducing inefficiencies and strengthening decision-making. The role involves overseeing the strategic management and optimization of systems to ensure robust performance, scalability, and alignment with organizational objectives. The Compliance Business Technical Specialist also facilitates the resolution of technical challenges and ensures seamless operational continuity. In addition, they enhance existing systems through the application of emerging technologies. Through clear communication, comprehensive training, and active stakeholder engagement, the Compliance Business Technical Specialist ensures that new processes deliver measurable results and remain sustainable over time.

Primary Job Accountabilities:

Project Management - 50%

Leads or supports Legal and Compliance focused improvement projects, establishing project plans, timelines, and clear deliverables to ensure timely completion of initiatives.
Coordinates with stakeholders to track progress, manage resources, and provide transparent status updates to leadership.
Identifies and mitigates project risks, resolving issues proactively to maintain momentum and meet project objectives.
Participate in projects by completing assigned tasks or manage completion of assigned tasks, following up and escalating when appropriate.
Applies change management principles to help teams navigate new processes, ensuring operational continuity and stakeholder buy-in.
Conducts post-implementation reviews to assess project outcomes, capture lessons learned and inform ongoing improvements.

System Support & Administration – 25%

Oversees the maintenance and optimization of Legal and Compliance business process systems, ensuring system stability, scalability, and alignment with evolving organizational needs.
Gathers, analyzes and documents system requirements to build/integrate updates to improve efficiencies of existing business workflows and meet Legal and Compliance goals.
Executes comprehensive testing of system configurations, and/or product changes, coordinates user acceptance testing, provides training to ensure smooth adoption of new system/process implementation.
Serves as a liaison between Legal and Compliance operations, IT, and third-party vendors, ensuring timely resolution of issues and alignment of system capabilities with business objectives.
Regularly reviews system performance and implements proactive measures to maintain data integrity, reduce downtime, and support decision-making.
Provides technical assistance for underlying business needs from ambiguous requests by using different tools, techniques, and applications supported by the Legal and Compliance Operations.
Accountable for diagnosing, investigating, and resolving issues in production and testing environments, devising effective workarounds, and supporting scheduled system upgrades to ensure optimal performance and reliability.

Business Process Analysis & Optimization 20%

Evaluates Legal and Compliance operational workflows to identify inefficiencies and opportunities for streamlined processes.
Uses established methodologies, continuous improvement frameworks, and industry best practices to identify and implement process enhancements aligned with Legal and Compliance strategic goals.
Facilitates workshops with stakeholders to document current processes and define future states.
Ensures process changes are effectively communicated, integrated into daily operations, and supported by training and documentation.
Creates and maintains workflow documentation detailing both current and recommended states, ensuring clarity and alignment for all stakeholders.
Identifies and prioritizes high-impact improvement initiatives by assessing potential return on investment, resource availability, and alignment with Legal and Compliance broader strategic objectives.
Integrates emerging technologies, such as automation and AI tools, to streamline workflows and improve decision-making capabilities.

Reporting & Data Analytics 5%

Develops and maintains dashboards and reports that provide actionable insights into Legal and Compliance operational trends.
Interprets data to inform strategic decisions, partnering with stakeholders to define meaningful metrics and KPIs.
Manages reporting requests by leveraging analytical tools to create user-friendly outputs that guide business strategies.
Performs ETL (Extract, Transform, Load) processes to integrate data from multiple sources, ensuring data quality and readiness for analysis.
Develops and maintains advanced queries utilizing multiple reporting tools and advanced programming languages including SQL, DAX, M, and Python.
Ensures data accuracy, consistency, and reliability, collaborating with relevant teams to address data quality issues.
Employs visualization techniques and proof-of-concept solutions—such as graphs/charts, PPT decks, Excel reports, and dashboards—to effectively communicate findings to various audiences.

Requirements and preferred skills:

Bilingual/advanced English proficiency (C1+) is required, with the ability to communicate effectively in both written and verbal business contexts
3 - 7+ years of experience in Project Management, Business Process Engineering, Business Analysis, or similar roles
Strong experience in process analysis and optimization (Lean, Six Sigma, or similar frameworks)
Proven ability to work with business systems, requirements gathering, and UAT/testing
Hands-on experience with data analysis and reporting tools (SQL required; Power BI, DAX, M, Python preferred)
Experience managing or supporting projects end-to-end , including planning, execution, and risk management
Ability to collaborate with cross-functional stakeholders and act as a liaison between business and IT
Experience supporting and troubleshooting enterprise systems and workflows
Familiarity with automation tools and emerging technologies (e.g., AI) is a plus
Strong analytical, problem-solving, and communication skills
Experience in Legal, Compliance, or regulated environments is preferred

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

DCC Warehouse Team Member - Casual

Wed, 24 Jun 2026 07:00:00 GMT

Why work with Assurant?

What's the role about?

Our Device Care Centres (DCCs) repair, refurbish, and prepare mobile devices and electronics for reuse, including supporting trade-in programs for major partners.

As we head into our peak period, we’re looking for casual DCC Team Members to join our Auburn team. This is an excellent opportunity to gain hands-on experience in a fast-paced, tech-focused environment.

What you'll be doing

Diagnose and perform quality checks on mobile devices
Data wipe and configure devices using internal systems
Assist with device customisation and processing
Label, document, and verify devices accurately
Prepare stock and shipments for dispatch
Meet productivity targets (KPIs/SLAs) while maintaining quality
Support stock handling, stocktakes, and general warehouse tasks
Maintain a clean and safe working environment
Work collaboratively with the team to meet deadlines

Does this sound like you?

Previous warehouse or device handling experience (preferred but not essential)
Experience with mobile devices or repairs (advantageous)
Availability Monday to Friday, 7:00am – 3:00pm
Strong attention to detail and ability to follow processes
Comfortable working in a fast-paced, target-driven environment
Basic computer skills and ability to use multiple systems
Good communication skills and a team-first mindset
Able to stand for extended periods and handle stock safely

Interested? We've love to talk more...

Apply with your resume. We also use this ad for ongoing talent pooling , so we encourage early applications.

Successful candidates must complete relevant background checks, including Right to Work and a Police Check.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Accountant

Wed, 24 Jun 2026 07:00:00 GMT

Responsibilities and Main Tasks

Prepare and maintain balance sheet reconciliations for varying complexities of balance sheet reconciliations ensuring accuracy, completeness, and timely submission for management review and approval.
Perform and support reconciliation activities while actively contributing to the identification, design, and implementation of automation opportunities across assigned processes and the broader Center of Excellence (COE). Partner with stakeholders to improve process scalability, strengthen operational controls, enhance efficiency, and reduce manual effort through continuous process improvement and automation initiatives.
Demonstrate an understanding of assigned balance sheet accounts, including related upstream and downstream processes and key operational dependencies.
Complete timely and accurate analytical reviews of reconciliations within scope, investigating variances and supporting resolution efforts.
Supports the aging analysis compilation and review.
Provide support on reconciliation requirements and documentation standards for area of responsibility.
Build effective working relationships with business partners and operational stakeholders to facilitate timely issue resolution.
Monitor key financial metrics and management reporting related to assigned areas of responsibility.
Participate in projects and initiatives including but not limited to, system integrations, acquisitions, and process improvement for areas of responsibility.
Demonstrate ownership of assigned accounts by proactively identifying, researching, and resolving reconciling items while maintaining appropriate documentation.
Exercise professional judgment when evaluating transactions and account activity, ensuring compliance with GAAP and company policies.
Maintain high-quality work standards by identifying potential issues, trends, and control concerns and escalating them when appropriate.
Ensure all assigned processes are fully documented with accurate and up-to-date desk procedures.

Requirements

BA or BS in Accounting, CPA preferred.
Minimum 3-5 years of related general accounting experience, insurance preferred Demonstrated experience working with Oracle ERP or other ERP tools.
Efficient in Microsoft Office Suite, specifically excel, word, and powerpoint Experience in analytical skills: gather & analyze data, identify trends and differences, communicate the impact or story appropriately, and ensure relevant resolution for all activities.
Demonstrates awareness of AI-enabled and automation tools and applies them appropriately to improve productivity, data analysis, and process efficiency.
Utilizes technology solutions, including AI-assisted tools, to support reconciliation activities, research, and process improvement initiatives.
Supporting manager in transformational initiatives
Ability to demonstrate strong collaboration, delegation, and partnering skills.
Proven ability to operate independently, prioritize competing deliverables, and make sound decisions under tight close timelines.

Other Requirements

Knowledge of US GAAP, STAT, internal controls, financial reporting and data analysis and trending preferred
Understanding of progressive accounting practices and procedures
Blackline or other reconciliation tool usage a plus
Working knowledge of regulatory requirements (i.e., SOX, audits)
Working in an enterprise center of excellence environment a plus
Ability to multi-task, work well under pressure and perform in a fast-paced environment.
Adhere to strict timelines for recurring deliverables such as quarter-end close activities which may require extended working hours during those periods.

This is a hybrid role that requires in‑person attendance at our Buenos Aires, Argentina office once per week.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Accountant

Wed, 24 Jun 2026 07:00:00 GMT

Responsibilities and Main Tasks

Prepare and maintain balance sheet reconciliations for varying complexities of balance sheet reconciliations ensuring accuracy, completeness, and timely submission for management review and approval.
Perform and support reconciliation activities while actively contributing to the identification, design, and implementation of automation opportunities across assigned processes and the broader Center of Excellence (COE). Partner with stakeholders to improve process scalability, strengthen operational controls, enhance efficiency, and reduce manual effort through continuous process improvement and automation initiatives.
Demonstrate an understanding of assigned balance sheet accounts, including related upstream and downstream processes and key operational dependencies.
Complete timely and accurate analytical reviews of reconciliations within scope, investigating variances and supporting resolution efforts.
Supports the aging analysis compilation and review.
Provide support on reconciliation requirements and documentation standards for area of responsibility.
Build effective working relationships with business partners and operational stakeholders to facilitate timely issue resolution.
Monitor key financial metrics and management reporting related to assigned areas of responsibility.
Participate in projects and initiatives including but not limited to, system integrations, acquisitions, and process improvement for areas of responsibility.
Demonstrate ownership of assigned accounts by proactively identifying, researching, and resolving reconciling items while maintaining appropriate documentation.
Exercise professional judgment when evaluating transactions and account activity, ensuring compliance with GAAP and company policies.
Maintain high-quality work standards by identifying potential issues, trends, and control concerns and escalating them when appropriate.
Ensure all assigned processes are fully documented with accurate and up-to-date desk procedures.

Requirements

BA or BS in Accounting, CPA preferred.
Minimum 3-5 years of related general accounting experience, insurance preferred Demonstrated experience working with Oracle ERP or other ERP tools.
Efficient in Microsoft Office Suite, specifically excel, word, and powerpoint Experience in analytical skills: gather & analyze data, identify trends and differences, communicate the impact or story appropriately, and ensure relevant resolution for all activities.
Demonstrates awareness of AI-enabled and automation tools and applies them appropriately to improve productivity, data analysis, and process efficiency.
Utilizes technology solutions, including AI-assisted tools, to support reconciliation activities, research, and process improvement initiatives.
Supporting manager in transformational initiatives
Ability to demonstrate strong collaboration, delegation, and partnering skills.
Proven ability to operate independently, prioritize competing deliverables, and make sound decisions under tight close timelines.

Other Requirements

Knowledge of US GAAP, STAT, internal controls, financial reporting and data analysis and trending preferred
Understanding of progressive accounting practices and procedures
Blackline or other reconciliation tool usage a plus
Working knowledge of regulatory requirements (i.e., SOX, audits)
Working in an enterprise center of excellence environment a plus
Ability to multi-task, work well under pressure and perform in a fast-paced environment.
Adhere to strict timelines for recurring deliverables such as quarter-end close activities which may require extended working hours during those periods.

This is a hybrid role that requires in‑person attendance at our Buenos Aires, Argentina office once per week.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Payroll Manager

Wed, 24 Jun 2026 07:00:00 GMT

Overview of Position

The Payroll Manager oversees strategic and operational leadership of payroll services across the United States, Puerto Rico, and Canada. The role ensures accurate, compliant, and timely payroll delivery, drives vendor and technology optimization, leads a high performing team, and partners with senior stakeholders to support transformation and continuous improvement initiatives.

What will my duties and responsibilities be in this job?

Operational Excellence & Compliance 60%

Oversee and manage end to end payroll activities including audits, reconciliations, yearend processes, garnishments, benefits, equity, and special payments.
Ensure compliance with IRS, CRA, Puerto Rico Hacienda, and applicable state/provincial/local laws, as well as internal audit and SOX standards.
Lead the design, documentation, and testing of payroll controls and risk mitigation measures.
Maintain jurisdictional tax setup, updates, and adherence to legislative changes.
Maintain confidentiality and always safeguard sensitive payroll and employee data.

Team Leadership & Capability Development

Lead and develop payroll specialists, and analysts; build a culture of accuracy, accountability, and strong employee experience.
Provide coaching and in-depth technical expertise for all North American payroll jurisdictions.
Support workforce planning, hiring, and capability building aligned with future digital payroll needs.
Reporting, Insights & KPIs
Deliver and maintain payroll dashboards and KPIs (accuracy, timeliness, SLA performance, tax error rate, processing costs).
Use analytics to identify trends, reduce defects, and drive operational improvements.
Provide reporting for Finance, Total Rewards, and Accounting (accruals, costing, headcount).
Communicate insights, risks, and opportunities to leadership.

Strategic Leadership & Regional Oversight

Lead multi‑country payroll operations ensuring accuracy, timeliness, and regulatory compliance across all jurisdictions.
Develop and execute regional payroll strategies aligned with global policies and operating models.
Partner with senior HR, Finance, and Technology leaders to drive standardization and operational excellence.
Serve as the primary escalation point for complex payroll, taxation, and compliance issues.

Digital, Data & AI Capability 20%

Demonstrates strong functional expertise in enterprise payroll systems with the ability to understand end‑to‑end data flows, diagnose issues, and support system enhancements and integrations.
Leverages payroll data, dashboards, and AI‑enabled insights to perform reconciliations, analyze trends, identify risks, and support informed decision‑making.
Identifies and owns automation opportunities to reduce manual effort, improve accuracy, and strengthen controls, partnering effectively with IT and vendors.
Applies AI responsibly within payroll operations, using approved tools to enhance productivity while exercising judgment, validating outputs, and maintaining human oversight.
Ensures automation and AI‑supported processes comply with regulatory, data privacy, audit, and SOX requirements through strong governance and cross‑functional partnership.

Vendor, System & Technology Management 10%

Manage relationships with external payroll vendors (ADP, Deel etc.). and drive SLA performance and optimization.
Partner with HRIS/Workday teams to enhance integrations, improve data quality, and support configuration updates.
Influence payroll technology roadmaps, including automation, RPA, workflow tools, data insights, and digital transformation initiatives.
Lead issue resolution, root‑cause analysis, and implementation of long‑term corrective actions.

Cross‑Functional Partnerships 10%

Collaborate with HR, Legal, Accounting, Total Rewards, and Time & Attendance teams on policy design and pay practices.
Support M&A due diligence, onboarding, and payroll integrations.
Partner with global payroll leaders on shared services design, governance, and process harmonization.

Responsibility for the work of others

2 Payroll Analysts and 1 Payroll and Benefit Administrator

Project management responsibilities

Has responsibility for leading project as it relates to payroll.

What are the requirements needed for this position?

Minimum of 7 years of progressive payroll progressive payroll experience with significant U.S. multistate exposure.
Strong experience with Canadian payroll and Puerto Rico payroll.
Deep knowledge of payroll laws and compliance across North America.
Experience managing multi country payroll teams or leading a payroll function.
Proficiency with Workday and major payroll systems (ADP, Deel etc.).
Strong analytical, problem solving, and reporting skills.
Ability to operate successfully in a fast paced, complex global environment
Experience in a shared services or Center of Excellence environment.
Above average computer literacy, e.g., EXCEL, WORD, and various vendor applications.
Strong organizational abilities with excellent verbal and written communication skills to communicate effectively with various levels of management and staff personnel.

What other skills/experience would be helpful to have?

Bachelors, CPP, FPC, PCP, or CPM certifications.
Experience with large scale payroll transformations, vendor consolidation, or digitalization initiatives.
Knowledge of RPA, workflow automation, or process mining.
Lean/Six Sigma certification preferred.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Director, People Business Partner

Tue, 23 Jun 2026 07:00:00 GMT

Overview of Position

The Business Partner acts as a strategic partner to business and enterprise leaders at the VP level, helping to align people strategy with the strategy of the internal client group in support of Enterprise objectives. Through guidance and support to leaders and employees, the Business Partner adds value by helping the client group achieve peak productivity.

The Director, People Business Partner will support the Global Supply Chain and Home Warranty organization.

What will my duties and responsibilities be in this job?

Partner with business leaders in Global Supply Chain and Home Warranty to identify, prioritize, and build organizational capabilities, structures, processes, and behaviors. (20%)
Leverage data insights and technology to support and drive fact-based, strategy-focused talent decisions. (15%)
Collaborate with HR Operations, Employee Relations Center, and Centers of Excellence to develop integrated approaches that further business objectives and deliver solutions to HR-related challenges. (15%)
Lead talent development, succession planning, employee engagement, organizational change, and organizational design initiatives. (10%)
Support acquisition, divestiture, and integration of organizations as needed. (5%)
Drive talent acquisition, learning, and performance management processes. (10%)
Oversee compensation strategies and ensure alignment with business goals. (5%)
Assist in forecasting and planning talent pipeline requirements to support business strategy. (5%)
Provide expert advice and coaching to employees and leaders, aligning development opportunities with current and future performance standards. (5%)
Identify and share best practices across functional and business lines, maintaining knowledge of progressive HR practices and trends. (5%)
Contribute to HR and cross-functional initiatives, including new organization designs, compensation plans, talent recruitment, and behavioral change via learning initiatives improved bench strength and individual development plans for key positions, etc. (5%)

Responsibility for work of others

The Business Partner works in collaboration with members of the COEs, acting as a consultant and gatekeeper to ensure that the best resources are leveraged in problem solving and strategy creation.

The Business Partner works in collaboration with the HR Operations area, and HR Partners in the Employee Relations center, to ensure that appropriate analytics, processes, and policies are in place throughout the client group.

Financial Responsibility

Must demonstrate appropriate financial acumen.

What are the requirements needed for this position?

Bachelor’s degree or equivalent experience
6+ years of HR experience, 2 of which should include creation of people strategy and implementation for departments or functional areas (e.g. Claims; the Tax department; the Compliance department).
PHR/ SPHR or equivalent designation to demonstrate continuous learning and contemporary knowledge of HR law/compliance, policy, and process.
Demonstration of strong collaboration skills
Ability to communicate up, down, and across to a variety of constituencies, both verbally and in writing.
Financial Acumen/Understanding of annual and long-term budgeting cycles
Knowledge and experience in workforce planning, organization design, change management, performance management, project management, problem solving, coaching, employee engagement, diversity, compensation
Experience with matrix management in a complex global organization

What other skills/experience would be helpful to have?

Experience in a company that is subject to a regulatory environment
Experience managing others and managing to a budget
Experience outside of the HR function

#AssurantProudMS

Environment/Physical Demands : This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone. Employee is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to talk and hear. Required to use hands to finger, handle, or feel objects, tools or controls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

10 – 15 % Travel

Preferred Experience, Skills, and Knowledge

List additional qualifications that may be considered but are not a requirement for a candidate to perform the essential functions of the job

Education (For example: If minimum requirement is AA the preferred could be a BA/BS)
Knowledge and Skills (Additional relevant skillsets that would enable an indivdual to perform at a higher level)
Previous Experience

( For example - Customer Care:1 yearexperince in a customer service function is the minimum requirement however 3+ years is the preferred.

Experience in a company that is subject to a regulatory environment

Experience managing others and managing to a budget

Experience outside of the HR function

Benefits and Value Proposition

We offer a competitive salary and comprehensive benefits to full time and part time employees including medical, dental, STD, LTD, life insurance, 401(k), generous paid time off and much more.

We strive to maintain a professional, yet friendly environment and promote professional and career development for our employees.

Assurant is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

To learn more about our current opportunities and apply online, please visit: http://www.assurant.jobs < http://www.assurant.jobs/ >

Company Profile : ( Included in Jobs.Assurant.com boiler plate)

Assurant, a Fortune 500 company and a member of the S&P 500, is traded on the New York Stock Exchange under the symbol AIZ. Assurant has approximately $30 billion in assets and $9 billion in annual revenue. Assurant has approximately 14,500 employees worldwide and is headquartered in New York's financial district. www.assurant.com .

LOB Profile: (Insert your business specific profile if used in job posting)

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Device Care Center Security and Safety Manager

Mon, 22 Jun 2026 07:00:00 GMT

The Device Care Center Security and Safety Manager at Assurant plays a critical role in maintaining a safe and secure environment for our employees, associates, visitors, and facilities. You will be responsible for planning, managing and leading sitewide safety and security initiatives, including staff and customer safety, injury prevention, ergonomics, incident tracking, investigation, security assessments, emergency preparedness, training and OSHA compliance. Developing and administering policies, procedures and programs; managing an outsourced security staff; serve as the liaison to law enforcement throughout the service area to ensure the safety and security of the employees, associates, facilities and assets.

What will be my duties and responsibilities in this job?

Security Oversight:

Manage and lead an outsourced security force to maintain a safe and secure working environment.
Develop and implement security protocols, procedures, and standards to protect company assets and personnel.
Conduct regular security assessments and risk analysis to identify vulnerabilities and recommend corrective actions.

Safety Compliance:

Ensure compliance with all local, state, and federal safety regulations and standards.
Develop, implement, and maintain safety programs to prevent accidents and injuries in the workplace.
Conduct safety audits and inspections to identify hazards and recommend improvements.
Manage site Safety Committee and collaborate with the IMS Compliance team on RIOS/R2/ISO certifications.
Liaise with HR, Risk Departments, and staffing agencies to ensure recordables are accurately captured.

Emergency Response Planning:

Develop and maintain emergency response plans and procedures, including fire drills and evacuation plans.
Coordinate with local emergency services and agencies to ensure a swift and effective response to emergencies.
Provide training to employees on emergency response procedures.

Training and Education:

Conduct security and safety training programs for employees, associates and security personnel.
Keep employees informed about safety and security policies and procedures.
Promote a culture of safety and security awareness throughout the organization.
Act as the subject matter expert to assist training departments in building training modules.

Incident Management:

Investigate and document security incidents, accidents, and near-misses, and prepare incident reports.
Implement corrective actions to prevent the recurrence of incidents.
Maintain incident records and ensure timely reporting to relevant authorities.
Analyze incident data to identify trends in injuries, accidents, or other hazards.
Maintain and update recordkeeping programs such as OSHA 300
Ensuring incidents are documented properly and thoroughly.

Vendor Management:

Manage relationships with security service providers, ensuring the quality of service and adherence to contractual agreements.
Evaluate and select security and safety vendors when necessary.
Act as the subject matter expert and provide market related information during RFPs

Budget Management:

Develop and manage the security and safety budget, ensuring cost-effective allocation of resources.
Monitor expenditures and identify opportunities for cost savings.

What are the requirements needed for this position?

Graduation from an accredited four-year college or university with a degree in communications, education, emergency management, business administration, public administration, or related field.
10 + years of physical security and resiliency programs experience in a logistic environment.
5+ years overseeing contract labor.
Program/project management experience.
Self-starter with the demonstrated ability to work in unsupervised environments.
Develops strong business relationships focusing on communication and customer service.
Analyzes current operational status and determines appropriate course of action.
Excellent written and verbal communication skills.
Ability to speak clearly and persuasively; ability to elicit cooperation at all levels of the organization.
Possesses strong financial management skills with proven track record of meeting budgetary commitments.
Knowledge of the functions of emergency management including mitigation, preparedness, response, and recovery.
Knowledge of natural and human caused hazards.
Knowledge of incident command systems and emergency/recovery support functions.
Facilitation skills in working with multi-disciplinary and multi-agency groups.
Ability to work in an environment where changing priorities are the norm and flexibility is a must; demonstrated skills in managing multiple tasks.

Certifications and Membership (Preferred)

Certified Protection Professional (CPP)
Physical Security Professional (PSP)
Professional Certified Investigator (PCI)
Associate Protection Professional (APP)

#AssurantProudKB

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Business Development Manager- Southeast region

Mon, 22 Jun 2026 07:00:00 GMT

Assurant has an exciting opportunity for an experienced Multifamily Business Development Consultant in our Renters Solutions Enterprise Sales Team.

Territory: Southeast Market: Georgia, Florida, Tennessee, Louisiana, and Alabama.

In this role, you will be the subject matter expert in the Renters Insurance products, identify customer needs through sales prospecting, build on crucial client/industry relationships, participate in the development of client plans, introduce new products and services, manage your sales pipeline, conducting online and in-person sales presentations, and execute large client deals.

What will be my duties and responsibilities in this job?

Expand sales in existing and new accounts by identifying customer needs, participating in developing client plans, and introducing new products and services.
Influence prospects to buy products by mastering the selling process and identifying and pursuing market and niche opportunities.
Enhances relationship with client by providing support, information, and guidance.
Research and recommend new opportunities and profit/service improvements while assisting leaders in outlining these opportunities or enhancements.
Serves as a subject matter expert to others in resolving complex problems and issues.
Use in-depth knowledge of business arrangements, both financial and contractual.
Understand financial trends and fluctuations with assigned clients and communicate issues and resolutions to clients and channel personnel.
Acts as a consultant with other channels and utilities at Assurant.

What are the requirements needed for this position?

A minimum of 5 years of experience in enterprise sales and account development in the Multifamily and Single-Family industry.
Proven track record of strategic planning, negotiation expertise, building and managing a sales pipeline via SalesForce.
Successful track record of sales quota performance.

What other skills/experience would be helpful to have?

A bachelor’s degree or equivalent experience is preferred.
Extensive knowledge of company products, services, and solutions.
Experience working with larger Property Management Companies of 8,000+ units within the Multifamily Housing industry.

How much should I expect to travel?

30% to 40%

This role also includes an additional variable compensation plan tied to sales performance.

#LI-Remote

#AssurantProudKS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supervisor

Mon, 22 Jun 2026 07:00:00 GMT

OVERVIEW/GENERAL DESCRIPTION

Plans, organizes, leads, controls and coordinates the day-to-day activities of non-exempt associates involved in providing services in the area of insurance document processing and phone call handling.

Verification: This Unit is responsible for validating information from documents per prompt field.

Customer Care: These Units are responsible for inbound customer calls and outbound calls as needed to resolve customer issues/complaints, correspondence, tasks, web workflow and client escalated referrals.

Quality Assurance: The QA department is responsible for ensuring that proper processing procedures are being followed as outlined by each Client. This is accomplished by reviewing, tracking and monitoring the accuracy of the work processed by the Processing Center.

All Other Support Unit: These Units are responsible for lender placed insurance activity, correspondence, report reconciliation, tasks/client requests and escalations, and phone calls. Due to the high customer contact, individuals in these positions must display excellent interpersonal skills in order to be effective.

ESSENTIAL FUNCTIONS

Participates in the development of short/long term goals and plans for work group
Solicits guidance from manager on best course of action for issues identified in work group
Insures that controls exist to monitor existing performance for all department assignments, and managing risk to the clients and Assurant by effectively managing controls to prevent escalations, processing errors and poor customer support.
Communicates appropriately departmental performance
Insures appropriate/available tools, supplies and facilities exist for all associates in department, that are necessary to perform core functions and responsibilities
Consistently enforces all corporate/operational/departmental policies and values
Provide coaching and direction to all associates within department that promote continued improvement in performance.
Enforce all key performance indicators that measure productivity and quality standards associated with department functions and tasks.
Investigate and appropriately resolve all complaints associated with performance of individual(s), department and/or operational tasks. Identify root cause, implement controls to prevent/minimize future occurrences.
Promote team development and cohesive participation to achieve department/operational objectives within assigned areas.
Maintains individual and group reports/data that explain departmental and individual performance including (but not limited to) attendance, work hours, productivity and support staffing models.
Able to negotiate through differences in a productive manner that resolve issues impacting areas in and outside of assigned department/work group.
Resolve personnel issues in an appropriate manner and supporting HR policies.
Recruit best possible candidates with skills and experience needed to support departmental functions.
Leverage high performing associates to support critical roles within work group.
Align staff resources and skills to support functions in department.
Provide appropriate incentives and rewards that promote excellence and achievement.
Solicit feedback from appropriate resources for continued improvement in self development/learning.
Participate in client meetings/updates and provide all necessary information within the time line agreed upon.
Able to maintain service levels for specific functions within span of control.
Continually challenge staff to improve/increase skills and operational knowledge.
Insures that controls exist to monitor changes in processes designed to address issues and highlight progress.
Promote team development and cohesive participation to achieve. department/operational objectives that are within work groups.
Solicits and/or offers assistance to work groups outside of span of control with out jeopardizing service levels to assigned department.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED

Education: Level of knowledge ordinarily acquired through completion of an Associate’s degree or equivalent work experience is required.

Experience: Two or more years of supervisory experience required. Experience in high volume document processing, customer service, or hazard insurance processing is desirable.

Knowledge: Good verbal and written communications skills, analytical skills. An understanding of human resource policies and procedures. Basic workflow management tools.

Skills: Well developed interpersonal skills promoting team participation with assigned staff. Motivational methods to improve and develop assigned staff. Ability to engage co-workers and peers in cross-functional teams. Multi-task and perform to multiple goals/objectives. Above average knowledge of Excel, pivot tables.

MENTAL DEMANDS

Ability to maintain concentration in the face of frequent interruptions Ability to work under deadlines to meet client compliance goals/standards Ability to think, creatively Ability to solve problems Ability to work on multiple projects simultaneously Ability to, make quick decisions based on incomplete information Ability to effectively manage a large multicultural, diverse group Ability to analyze workflow and implement process improvements Ability to motivate associates in a demanding environment Ability to pay close attention to detail

CONTACT WITH OTHERS

Internal: Center Manger, Operations Managers, Unit Managers, Team Leads, Trainers and Associates.

External: Client representatives, insurance companies, and agents.

SUPERVISION GIVEN

Supervises the day-to-day work activities of assigned unit(s) and/or functional areas.

EQUIPMENT USED

Personal computer, telephone, calculator, fax machine, copier, and microfiche viewer. Software applications would include Microsoft Word, Microsoft Excel, Visio, Microsoft Access, PowerPoint, System Operating Reports.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Release Train Engineer

Thu, 18 Jun 2026 07:00:00 GMT

The Release Train Engineer is a servant leader and coach responsible for facilitating and enabling the execution of an Agile Release Train (ART). The RTE drives alignment, flow, and continuous improvement while ensuring teams deliver value in a predictable and sustainable manner.

Key Responsibilities

Facilitate ART‑level ceremonies including PI Planning, ART Sync, Scrum of Scrums, Product Owner Sync, System Demos, and Inspect & Adapt
Enable PI planning readiness, execution tracking, and delivery of committed objectives
Coordinate dependencies, manage risks, and remove impediments across teams
Partner with Product and Technology leadership to align strategy, roadmaps, and execution
Enable intake of work through demand and capacity alignment
Maintain ART‑level metrics, dashboards, and transparency into delivery progress
Drive continuous improvement through retrospectives and maturity assessments
Coach leaders, teams, and Scrum Masters in Lean‑Agile practices and mindset

Qualifications

5+ years of experience as a Release Train Engineer
Experience working in Agile environments using SAFe, Scrum, Kanban, or XP
Strong facilitation, communication, and stakeholder management skills
Experience with Agile tooling (Azure DevOps preferred)
SAFe® Release Train Engineer (RTE) Certification or equivalent Agile certification

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Property & Casualty Product Analyst

Thu, 18 Jun 2026 07:00:00 GMT

The Product Analyst will support the Homeowners and Condo (HO3 and HO6) Forms and Compliance team by designing, reviewing, and optimizing organizational documents and data collection tools while ensuring strict adherence to industry regulations, federal/state laws, and internal guidelines. This includes evaluating new products, endorsements, and services within the product pipeline. Under general supervision and according to established guidelines, utilize strategic analysis of market trends and business opportunities to develop and implement new products, as well as maintain current products, that lead to growth and profits consistent with the Company’s future strategic plan.

As the Product Analyst, you will be required to have a team player mentality. In addition, strong communication, project management, research, organizational, and analytical problem-solving skills are essential.

What will be my duties and responsibilities in this job?

Ensure integrity of existing products by serving as a team member on channel-driven product enhancement projects.
Assist in researching business ideas, market opportunities, or trends that lead to new product ideas. Assist in an effort to analyze the financial potential of new product ideas.
Define and develop new product features and market positioning based on customer need and competitive environment.
Create, update, and manage paper and electronic documents based on organizational requirements.
Audit existing form databases to eliminate redundancies and maintain version controls.
Identify opportunities for process improvements and contribute to implementing best practices within the team.
Develop quality standards, administration, and policy language for new products.
Develop and present business plans and justification for new business opportunities/new products.
Collaborate with internal teams for effective implementation of new and revised products.
Analyze testing of new products and existing product enhancements to ensure the product maintains positioning and profitability.
Keep up with the latest industry and consumer trends by attending educational workshops, reviewing professional publications, Internet research, establishing personal networks, and/or participating in professional societies.
Provide new thought direction and expertise to channels and client teams by attending brainstorming sessions for marketing, product enhancements or new product ideas.
Assist the client teams by attending client presentations as product experts when necessary.
Assist with internal and external compliance inquiries from research to implementation.
Other support and duties as assigned
Identify procedural compliance gaps and recommend clear solutions to management.

What are the requirements needed for this position?

A minimum of 2 years of experience in an Homeowners or Condo insurance Product Analyst capacity.
Level of knowledge ordinarily acquired through completion of a bachelor’s degree or equivalent work experience.
Strong planning, organizational, and analyzing skills.
Proven proficiency utilizing Microsoft Word and Excel.

What other skills/experience would be helpful to have?

Bachelor’s, master's degree or P&C Insurance Institute Designation i.e.. AINS, CPCU, ARM, etc. or license.
Must have some understanding of the Property Casualty Insurance Industry, such as coverages and products.
3 years of working in the Property & Casualty insurance industry.
Project management skills.
In-depth analytical skills, including Excel software.
Ability to analyze rates and policy language.
Strong decision-making ability.

#LIRemote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Technical Training Specialist

Wed, 17 Jun 2026 07:00:00 GMT

This position exists to provide direct learning support and training delivery for CPR franchisee owners and their employees. Training will be facilitated both in-person at the Nashville Device Care Center (NDCC) and through virtual instructor-led formats. This role also manages training facility operations at NDCC and supports device repair instructional design.

This is an onsite role in our Mt. Juliet TN facility with a schedule of Monday - Friday, 8AM - 5PM.

What will be my duties and responsibilities in this job?

Curriculum and Program Facilitation

Partner with operational leaders and franchisor management team to identify specific training needs for the CPR retail market. Schedule and facilitate training to support both new and existing associates as the business requires.

Schedule and facilitate training sessions for new and existing CPR associates.
Deliver engaging mobile device repair and technology training, both in-person and virtually, using clear, energetic, and learner‑focused facilitation techniques.
Deliver essential internal content that supports a strong franchise partnership, ensuring Assurant team members understand and can successfully apply key business initiatives.
Coordinate quarterly training calendars and collaborate with operations leadership.

Course Development & Implementation

Create learning experiences that support or accelerate business objectives, using a variety of learning methodologies in partnership with instructional design team.

Partner with instructional design to create, update, and deliver learning assets.
Specify objectives and design experiences aligned to business needs.
Build, update, and maintain retail repair training materials—including presentations, videos, job aids, reference guides, and other digital content—to ensure clear, effective learning across all platforms and audiences.
Maintain device and tool inventory required for ILT training.

NPI & Technical Support

Provide technical and learning support to CPR franchisees.

Provide technical escalation support to CPR franchisees.
Train and certify franchisees on on-site training delivery.
Partner with Engineering and OEM liaisons on best practices and new product launches.
Maintain hands-on technical proficiency by dedicating a minimum of 3 –5 hours per week supporting repairs within the Mail-In Repair (MIR) department to stay current on new devices, supporting software, tools, and repair processes introduced through NPI.

Training Records Management

Ensure that associates records are up to date and compliant with both business and industry standards.

Maintain up-to-date associate training records.
Provide compliance updates and reporting to operational leadership.

Training Operations & Facility Management

Manage, organize, and maintain the CPR Training Facility at NDCC.
Maintain and replenish tools, devices, parts, and consumables to support technical training.
Ensure all classrooms and equipment are fully prepared for scheduled training.
Support device repair instructional design through equipment availability management.

What are the requirements needed for this position?

Associate degree or equivalent work experience.
Clear, dynamic, & precise communication skills to all levels of employees, from entry-level agents to C-level executives, both inside and outside our organization.
Wireless (cellular), OEM, and/or consumer electronics repair experience.
Minimum 3 years of presentation and training curriculum development.
Proficiency in many forms of audience-driven content creation, design, and delivery, especially Microsoft’s PowerPoint, with a detailed eye towards designing and delivering slides for clear, classroom projection.
The qualified candidate should be able to create and deliver clear, engaging, aesthetically formatted, and properly animated PowerPoint content with quickness and ease. Extraordinary attention to details in content creation and language nuance.
Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency (Mac & Windows), web conferencing (ex. GoToMeeting, Zoom, Skype), and A/V setup and troubleshooting skills (projector setup, TV and audio systems, etc.).

What other skills/experience would be helpful to have?

Advanced degree preferred in adult learning, instructional design or related field
3+ years in a training or development function
1+ years in project management capacity
Cloud-based content storage, organization, and file sharing expertise.
Adobe Creative Suite, LMS and general audio/video editing software and know-how
Results Oriented: metrics driven utilizing benchmarking and analysis to create, revise and reshape ASP instructional programs
Effective communication skills: Express thoughts and ideas in a clear and concise manner and provide information to others in a way that considers the needs of the situation and the audience.
Planning and organizational skills: Manage work activities to achieve business objectives on time, within budget, and according to specifications.
Strong collaboration skills: Seek the opinions of others and engage colleagues, managers, and employees to build buy-in, especially when consensus cannot be reached.
Influencing skills: Ability to build value-based relationships and leverage them to get things done.

What are the working conditions and physical requirements of this job?

This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone.
Employee is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Must be able to talk and hear.
Required to use hands to finger, handle, or feel objects, tools or controls.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

#AssurantTeamProud

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Mechanical Breakdown Insurance Claims Officer

Wed, 17 Jun 2026 07:00:00 GMT

Why work with Assurant?

When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

We come from a variety of countries, cultures, and backgrounds, but we are united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results.

So, connect with us. Bring us your best work and your brightest ideas, and we’ll bring you a place where you can thrive.

Some of the benefits we offer to our team members are:

Development programs and study grants and support for higher education
Cultural day off to celebrate what’s important to you
International and local mentoring programs
Diversity panels and employee resource groups
Hybrid work model - 3 days in office, 2 days from home after a successful training period - Monday to Friday standard business hours - no late nights or weekends!
2 mental health recharge days per year
Annual health & wellbeing allowance to contribute to your overall wellbeing
Volunteering opportunities to give back to a cause that is important to you

What’s the role about?

We are seeking a Mechanical Breakdown Insurance (MBI) Claims Officer to join our team on a permanent basis, based in our central Auckland offices. This role assists policy holders, dealers, and repairers with policy coverage queries and claim lodgements, driving customer satisfaction.

This role utilises your automotive technical expertise to diagnose and interpret mechanical failures, validate repair scope and costs and negotiate outcomes with repairers. Due to the nature of this role, the successful applicant is required to have their Automotive Trade Certificate.

Reporting to the MBI Team Leader, you would be responsible for:

Registering, assessing and processing all insurance claims assigned to you, making decisions or making recommendations to approve/decline claims
Following all processes and guidelines and act within delegated authority
Ensuring all documentation is up-to-date, accurate and correctly stored
Building strong relationships with dealer and repair networks
Resolving customer, repairers, and dealer complaints and/or objections
Responding to queries about policy coverage, the claims process, and information requests
Working effectively in a team environment, collaborating with others and sharing your knowledge and skills to achieve team goals and objectives

About you

Automotive Trade Certificate ( required) - perfect for an experienced mechanic looking for a career pivot into the world of insurance!
Experience handling and making claim decisions ( desired )
Technology savvy and quick to learn new systems
Proactive attitude and willingness to learn, great team player
Great customer service skills, ability to handle disputes in a professional manner
Ability to meet service levels and individual KPI’s
Ability to prioritise and multi-task effectively
Decision making skills and ability to problem solve
Sound knowledge of Microsoft Office Suite

To apply

Please submit your resume accompanied by a cover letter detailing your suitability for the role. Don't miss your opportunity to be part of this successful team, apply now!

The successful applicant will be subject to relevant background checks such as reference checks and a Ministry of Justice Criminal Record Check.

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Technical Support Analyst

Wed, 17 Jun 2026 07:00:00 GMT

💻 ¡Sumate a Assurant como Technical Support Analyst!

En Assurant, ayudamos a las personas a proteger lo que más valoran. Somos una empresa global con más de 130 años de trayectoria, presencia en 21 países y parte del ranking Fortune 500. Colaboramos con marcas líderes en retail, telecomunicaciones, servicios financieros y más, ofreciendo soluciones de protección especializadas.

¿Qué vas a hacer en este rol?

Como Technical Support Analyst , vas a ser parte de un equipo dinámico que brinda soporte técnico de alta calidad a clientes que utilizan dispositivos conectados a internet. Tu misión será diagnosticar y resolver incidentes técnicos, garantizando una experiencia excepcional para cada usuario.

Principales responsabilidades:

• 🧠 Diagnosticar y resolver problemas técnicos en dispositivos como PCs, celulares, tablets, parlantes Bluetooth, termostatos, smart TVs, y más
• 📞 Brindar soporte por múltiples canales (teléfono, chat, mail) con foco en la experiencia del cliente
• 🔧 Interactuar con herramientas de diagnóstico remoto y sistemas de gestión de soporte
• 📋 Documentar soluciones y generar contenido técnico para la base de conocimiento
• 🤝 Colaborar con otros equipos para resolver casos complejos y mejorar procesos
• 📈 Participar en capacitaciones y procesos de mejora continua

Lo que buscamos:

• ✅ Inglés avanzado (excluyente)
• ✅ Secundario completo (preferentemente con estudios terciarios o universitarios en curso)
• ✅ Experiencia en atención al cliente y soporte técnico (es un plus)
• ✅ Conocimiento en soporte de PC, dispositivos móviles y tecnología Smart Home
• ✅ Capacidad de análisis, resolución de problemas y excelente comunicación
• ✅ Manejo de herramientas informáticas, CRM y sistemas de soporte técnico
• ✅ Disponibilidad para trabajar 5 días por semana, incluyendo fines de semana

Horarios de trabajo:

El rol cuenta con horarios fijos , pero los días de trabajo rotan cada 3 o 4 meses . Esto significa que, aunque el horario asignado permanece constante, los días libres cambian de forma planificada para asegurar que todos los empleados tengan la oportunidad de disfrutar fines de semana libres durante el año.

Cuando el horario asignado incluye trabajo durante el fin de semana, el empleado recibirá un plus adicional correspondiente.
Este plus será removido cuando el horario rote y el empleado tenga libre el fin de semana.

¿Qué te ofrecemos?

💼 Un entorno multicultural donde vas a practicar tu inglés todos los días
🎓 Reintegro para Clases de inglés + acceso gratuito a Udemy Learning
🎁 Día libre en tu cumpleaños
🏋️‍♀️ Descuento en SportClub + reintegro parcial de tu carrera universitaria
🏠 Gastos de Home Office cubiertos mensualmente
🍔 Pedidos Ya para que no te falte energía
🐶 Modalidad híbrida (sí, podés trabajar en pantuflas algunos días)
🌟 Reconocidos como Great Place to Work por más de 10 años

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Proposal & Strategy Sr Analyst

Tue, 16 Jun 2026 07:00:00 GMT

Job Purpose

Responding to RFPs is a critical aspect of Assurant’s business, and the proposal coordinator plays a critical role managing RFP intake, as well as response authoring, revision, completion and delivery.

Key Objectives

Increase win rate by developing and executing clear, client-focused win strategies for every RFP.
Ensure on-time, high-quality submissions that are fully compliant and tailored to client requirements.
Strengthen competitive differentiation by delivering compelling, insight-led proposals that clearly articulate Assurant’s value proposition.
Drive cross-functional accountability by aligning stakeholders to defined roles, deadlines, and deliverables.
Improve proposal efficiency and cycle time through standardized processes, tools, and best practices.
Enhance content quality and consistency by managing reusable assets and ensuring messaging alignment across responses.
Embed governance and performance tracking using KPIs (e.g., win rate, turnaround time, quality scores) to continuously improve outcomes.
Increase stakeholder engagement and effectiveness through structured collaboration, clear communication, and proactive issue resolution.
Identify and implement process improvements to scale the proposal function and support business growth.

Primary Job Responsibilities

Key Responsibilities & Accountabilities

30% Win Strategy & Proposal Leadership

Own the development and execution of RFP win plans, ensuring each response is aligned to client priorities, competitive positioning, and Assurant’s strategic objectives.
Translate complex requirements into clear, compelling, and differentiated narratives that increase probability of win.
Challenge and guide stakeholders to ensure contributions are strategic, relevant, and aligned to the overall value proposition.

30% End-to-End RFP Ownership

Lead the full lifecycle of RFP responses—from intake qualification through to final submission—with clear accountability for quality, timeliness, and completeness.
Ensure all requirements are met while maintaining a sharp focus on differentiation and client impact.
Oversee the creation of integrated deliverables (proposals, presentations, personas, videos, etc.) that reinforce the win strategy.

20% Cross-Functional Leadership & Accountability

Act as the single point of accountability across Marketing and enterprise stakeholders for all RFP activities.
Align 10–50+ contributors to clear roles, deadlines, and deliverables—holding teams accountable to commitments.
Facilitate working sessions that drive decisions, resolve blockers, and maintain momentum toward submission.
Capture and communicate clear actions, decisions, and ownership, ensuring follow-through and execution discipline.
Proactively influence senior stakeholders to maintain focus on priorities and deliver high-quality inputs on time.

10% Process Excellence & Continuous Improvement

Own and evolve the RFP management process, ensuring scalability, efficiency, and consistency across submissions.
Drive adoption of proposal management tools and best practices to improve speed, quality, and collaboration.
Identify and implement improvements based on performance insights (e.g., cycle time, win rates, stakeholder feedback).
Establish and track KPIs to measure proposal effectiveness and inform ongoing optimization.

10 % Stakeholder & Relationship Management (20%)

Build strong, trusted relationships across functions to enable effective collaboration and high-quality contributions.
Act as a strategic partner to stakeholders—anticipating needs, surfacing risks early, and driving alignment.
Represent Marketing with credibility and clarity, ensuring a consistent and professional engagement model.
Foster a culture of accountability, responsiveness, and continuous feedback across teams.

Required Experience, Skills, and Knowledge

Three to five (3-5) years of experience managing complex, multi-pronged projects with 10-50 stakeholders
Extremely organized with an instinct for thinking on one’s feet and finding solutions on the fly
Comfortable managing multiple workstreams simultaneously and collaborating with the multiple people and personalities behind the work
Comfortable and confident enough to communicate with senior colleagues on a daily basis, helping them focus as needed, and facilitating the timely delivery of their deliverables
Interest in growing into a role in project management and/or organizational dynamics, with a passion for finding efficiencies in the way teams operate on a day-to-day basis
Interest in marketing, business strategy and/or persuasive writing also helpful

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Procurement Analyst

Tue, 16 Jun 2026 07:00:00 GMT

Job Purpose

The Associate Procurement Analyst is a GCC‑based role responsible for managing sourcing intake requests through the Buy Desk, executing tail‑spend and low‑complexity sourcing activities, and supporting supplier due diligence, onboarding, and contract execution under established category strategies.

This is a newly created role within Assurant’s sourcing organization, playing a critical part in the implementation and success of the Buy Desk operating model. The role is expected to operate with a high level of initiative, responsiveness, and execution discipline, ensuring that tactical sourcing needs are addressed efficiently while maintaining procurement governance.

The Vendor Analyst owns tail spend within assigned sub‑categories, performing spend analysis, identifying optimization opportunities, proposing tactical initiatives, and executing them within defined thresholds (e.g., RFQs, 3‑bid processes, spot buys). More complex or strategic opportunities are escalated to Senior Sourcing Analysts/Managers or Category Leads.

Role Scope

Primary ownership of Buy Desk intake and tactical sourcing execution
Responsibility for tail spend management across assigned sub‑categories
Execution of low‑complexity sourcing events (RFQs, spot buys, simple renewals)
Escalation of strategic or high‑value initiatives
Global categories and stakeholders (execution‑focused role)

Key Responsibilities

Receive, review, and triage sourcing intake requests through the Buy Desk.
Execute tail‑spend sourcing activities, including spot buys, simple renewals, and one‑off purchases.
Run RFQ / 3‑bid processes in line with procurement policies, thresholds, and timelines.
Analyze tail‑spend patterns to identify tactical savings and standardization opportunities.
Propose and execute tactical sourcing initiatives within defined authority limits.
Coordinate supplier due diligence, onboarding, and compliance checks, including collaboration with Risk, Legal, and Operations teams.
Support contract execution and deployment in coordination with Legal and senior sourcing stakeholders.
Maintain complete sourcing documentation, audit trails, and intake records.
Escalate complex, high‑risk, or strategic sourcing needs to Senior Sourcing Analysts or Category Leads.

Required Experience, Skills, and Knowledge

1–3 years of experience in procurement, sourcing, buying, or tactical purchasing roles.
Solid understanding of sourcing processes, RFQs, and basic commercial negotiations.
Hands‑on experience supporting tail‑spend and tactical procurement activities.
Strong organizational skills with the ability to manage high volumes of requests.
Experience using procurement or sourcing tools (Oracle, Ariba, Coupa, or similar).
Professional working proficiency in English (written and verbal).

Preferred Qualifications

Experience supporting multiple categories or stakeholders simultaneously.
Exposure to global or regional sourcing environments.
Basic understanding of contract terms and supplier risk considerations.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Procurement Analyst

Tue, 16 Jun 2026 07:00:00 GMT

Job Purpose

The Senior Procurement Analyst is a GCC‑based role responsible for end‑to‑end strategic sourcing activities, operating at a level equivalent to a Sourcing Manager. The role supports global spend categories and cross‑regional stakeholders, and plays a critical role in driving value creation, governance, and consistency across the sourcing lifecycle.

Assurant manages approximately USD 2B in annual third‑party spend across suppliers and service providers. In this context, the Senior Sourcing Analyst acts as a key enabler of the company’s sourcing strategy, leading complex RFPs, conducting commercial negotiations, and developing supplier strategies that deliver measurable cost savings and sustainable long‑term value.

This position is expected to make a material contribution to Assurant’s financial objectives, with an annual targeted cost‑savings impact of USD 35M, while ensuring full alignment with procurement policies, risk management standards, and stakeholder expectations.

Key Responsibilities

Lead end‑to‑end strategic sourcing initiatives across assigned categories, from intake through award and contract execution.
Develop and execute category‑level sourcing strategies aligned with business objectives and financial targets.
Lead supplier negotiations, driving optimal commercial, contractual, and risk outcomes.
Partner closely with cross‑functional and regional stakeholders to align sourcing decisions with business needs.
Support category planning, savings realization tracking, and performance reporting.
Mentor and coach junior sourcing and tactical analysts within the GCC, supporting capability development.
Act as an escalation point for complex or high‑impact sourcing initiatives

Required Experience, Skills, and Knowledge

5+ years of experience in strategic sourcing, category management, or procurement.
Demonstrated experience leading complex, multi‑stakeholder sourcing projects.
Strong negotiation, commercial, and stakeholder management capabilities.
Experience operating in global, matrixed organizations.
Experience in Procurement Systems (Oracle desirable)
Insurance and/or financial services experience (desirable).
Fluency in English (written and verbal)

Preferred Qualifications

Experience supporting regional or global sourcing organizations.
Familiarity with procurement KPIs, spend cubes, supplier risk indicators, or savings tracking.
Exposure to BI or visualization tools (Power BI, Tableau, or similar).

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Procurement Analyst

Tue, 16 Jun 2026 07:00:00 GMT

Job Purpose

The Procurement Analyst is a GCC‑based role primarily focused on data‑driven sourcing support and analytics, enabling effective strategic sourcing and category management decisions across global spend categories.

Approximately 70% of the role is focused on data analysis and insights, supporting Senior Sourcing Analysts and Category Leads through spend analysis, supplier profiling, and performance reporting. The remaining 30% of the role provides exposure to hands‑on sourcing execution, including ownership of low‑complexity sourcing initiatives and RFPs under guidance.

This role is designed as a developmental position, building strong analytical, commercial, and stakeholder engagement capabilities, with a clear growth path toward Senior Sourcing Analyst and Sourcing Manager roles within Assurant’s global sourcing organization

Role Scope

Primary focus on sourcing data, analytics, and reporting
Exposure to less complex RFPs and sourcing initiatives
Minimum annual savings contribution target: USD 3–5M (indicative and scalable by maturity)
Global categories and stakeholders (supporting role)

Key Responsibilities

Analyze, structure, and maintain spend data by category, subcategory, supplier, and buying channel.
Develop and maintain category spend dashboards, reports, and recurring analytics.
Build and refresh supplier profiles, including spend concentration, contract coverage, and basic risk indicators.
Provide analytical support to Senior Sourcing Analysts and Category Leads for sourcing strategies, business cases, and RFP preparation.

Support savings pipeline tracking, benefits realization, and performance reporting.
Ensure data accuracy and consistency across procurement, finance, and sourcing systems.
Collaborate closely with Sourcing Operations Analysts to align data definitions and reporting outputs.
Support and, when appropriate, lead low‑complexity RFPs and sourcing events under supervision.

Required Experience, Skills, and Knowledge

2–4 years of experience in procurement analytics, sourcing support, or related analytical roles.
Strong analytical skills with high attention to data quality and detail.
Advanced Excel capabilities (pivot tables, lookups, basic data modeling).
Support savings pipeline tracking, benefits realization, and performance reporting.
Ensure data accuracy and consistency across procurement, finance, and sourcing systems.
Collaborate closely with Sourcing Operations Analysts to align data definitions and reporting outputs.
Support and, when appropriate, lead low‑complexity RFPs and sourcing events under supervision.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Engineer

Tue, 16 Jun 2026 07:00:00 GMT

We are seeking an Associate Engineer with hands-on operational experience in manufacturing and industrial engineering to support and drive process improvement initiatives within our Lewisville facility. This onsite role is responsible for applying direct floor experience to implement efficient, scalable processes across diverse operations, including high model mix phone repair and assembly, forward/reverse logistics, and liquidation workflows. The ideal candidate will possess a strong foundation in systems optimization, data analysis, and continuous improvement methodologies. Working closely with cross-functional teams, the Associate Engineer will play a key role in enhancing productivity, operational efficiency, and product quality in alignment with evolving business needs.

This is an onsite role in our Lewisville TX facility with a schedule of Monday - Thursday, 6AM – 4.30PM.

What will be my duties and responsibilities in this job?

Analyze and improve manufacturing and business processes to optimize efficiency, reduce waste, and improve quality
Collect and interpret operational data to identify trends, inefficiencies, and opportunities for improvement
Assist in time studies, workflow analysis, and layout planning for production or service areas
Support manufacturing operations with regards to device failure validation, root cause analysis, corrective action implementation
Support the design and implementation of lean manufacturing, Six Sigma, and other continuous improvement initiatives
Collaborate with engineering, production, quality, and supply chain teams to implement process changes
Collaborate with plant and leadership team, customers, suppliers, and production floor personnel to identify and facilitate projects to improve key performance indicators (KPIs)
Prepare reports, charts, and documentation to communicate findings and support decision-making
Contribute to cost-benefit analyses and project justifications
Support the introduction of new technologies, automation, or systems in production environments

What are the requirements needed for this position?

Associate degree in Industrial Engineering or a closely related field, or experience commensurate with the coursework associated with a 2+ year college degree
3+ years of experience in industrial engineering, manufacturing, operations, or related areas
Familiarity with tools such as Excel, Power Point, AutoCAD, and industrial engineering software (e.g., Minitab)
Familiarity with lean manufacturing, Six Sigma, or similar methodologies
Strong analytical and problem-solving skills
Excellent communication and teamwork abilities

What other skills/experience would be helpful to have?

Automation and equipment line balancing & sustainment experience
Work with Customers and other Organization Groups to document / develop process requirements
Actively identify & pursue process improvement initiatives resulting in decreased CPU
Strong focus with continuous process improvement (CPI)
Experience in a reverse logistics environment
Six Sigma Yellow Belt or Green Belt certification (or working toward certification)
Ability to multitask in a fast paced, dynamic assembly and logistics environment

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Executive Assistant

Mon, 15 Jun 2026 07:00:00 GMT

Executive Assistant, Spain

Location: Madrid. Hybrid working preference

The Opportunity:

Reporting to the President Europe, this role provides high-level administrative, organisational, and office support to the President Europe, Country Manager Spain, and CFO Europe. It is an excellent opportunity for someone who enjoys building strong relationships and keeping senior leaders organised. You will play an important part in supporting the day-to-day success of the executive team through proactive diary management, coordination of internal and external meetings, support for local meetings in Madrid, and management of European and global travel arrangements.

As a key point of contact for internal and external stakeholders, you will help manage busy calendars, organise meeting logistics, support visitors and clients, and contribute to the smooth running of the Madrid office and wider executive activities. We are looking for someone who is professional, organised, adaptable, and proactive, with strong communication skills in both Spanish and English, sound judgment, and the ability to work effectively in a collaborative office environment, including spending time in the office when needed.

What you will do:

Executive Support

Manages busy and complex diaries across multiple executives, resolving conflicting priorities and ensuring efficient scheduling of appointments, meetings, and travel.
Coordinates global and European travel arrangements, including itineraries, accommodation, agendas, and supporting materials.
Organises and supports local meetings in Madrid, including room bookings, logistics, refreshments, materials, and on-the-day coordination.
Supports internal meetings, leadership events, off-sites, and team activities, ensuring all logistical and administrative arrangements are in place.
Acts as a key contact for visitors and clients, coordinating travel, meeting preparation, catering, and front-of-house arrangements where required.
Provides office support to help ensure the smooth running of the Spanish office, including facilities coordination and practical support within a shared co-working environment.

What you Bring

Strong communication skills in both Spanish and English are important, as English is the common business language across Assurant Europe.
Previous experience in an executive assistant, office support, or similar coordination role, including diary management, travel coordination, and meeting logistics.
Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
Strong organisational skills, with the ability to manage multiple tasks, changing priorities, events, visitors, and office logistics while maintaining attention to detail.
Strong interpersonal and communication skills, with the ability to build positive working relationships with colleagues, leaders, clients, visitors, and external partners.
Comfortable working independently and collaboratively in a co-working office environment, with flexibility to be present in the office when the role requires.
Proven ability to handle confidential information with discretion and deliver a high standard of service and responsiveness.

Benefits & Training

Hybrid and flexible ways of working to support different working styles and office need
Competitive base salary with a performance‑related bonus.
Laptop & company mobile phone
Flexible working
A local benefits package aligned to the Spanish market.
Wellbeing and employee support programmes.
Ongoing learning and development opportunities to support your growth.

Our Values:

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

We welcome applications from people of all backgrounds and experiences. If you are excited about this opportunity but feel your experience does not match every requirement, we still encourage you to apply. We are committed to creating an inclusive recruitment process and a workplace where everyone can thrive.

We look forward to receiving your application!

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Actuarial Analyst

Fri, 12 Jun 2026 07:00:00 GMT

Actuarial Analyst Job Posting

Qualificações

Formação: Graduação em Ciências Atuariais
Idioma Inglês: Intermediário ou Avançado
Bons conhecimentos em: seguros, legislação/regulação de seguros, metodologias internacionais de cálculos atuariais, estatística, pricing, SAS, SQL e Pacote Office (avançado).

Habilidades Desejadas

Experiência em precificação de Affinities

Esta posição tem como objetivo integrar a equipe de Atuária da empresa, atuando como um(a) Analista Atuarial Sênior com foco em precificação. A pessoa será responsável por apoiar decisões estratégicas por meio de análises técnicas, desenvolvimento de modelos e avaliação de portfólio, contribuindo diretamente para a rentabilidade e sustentabilidade dos produtos, com forte atuação em negócios de Affinities.

Principais atividades do cargo:

Realizar análises de desempenho do portfólio e propor ajustes de tarifas com base nas tendências de risco e rentabilidade.
Elaborar estudos de viabilidade para novos produtos e contratos, incluindo projeções de ROE e cenários de sensibilidade.
Apoiar propostas comerciais com análises técnicas claras, participando de discussões com áreas internas e, quando necessário, com clientes.
Garantir a conformidade regulatória nas premissas e modelos, contribuindo para a elaboração e atualização das Notas Técnicas Atuariais.
Atuar em parceria com as áreas de Produtos, Vendas, Finanças e Resseguros para definir taxas, premissas e estratégias de precificação.
Atuar com autonomia técnica, orientando analistas e representando a área em reuniões específicas.
Desenvolver e aprimorar modelos de precificação, projetando resultados técnicos, financeiros e de fluxo de caixa.

Benefícios

Trabalho Híbrido 3x2 (2 vezes por semana presencial no escritório)
Auxílio Home Office
Assistência Médica Sulamérica
Assistência Odonto Careplus
Seguro de Vida
Vale refeição
13° cesta alimentação
Vale transporte
Convenio academia – Total Pass
Programa de apoio ao colaborador
Day off de aniversário

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Business Unit Systems Analyst

Thu, 11 Jun 2026 07:00:00 GMT

Key Responsibilities

Business Performance Review & Reporting (50%)

Lead the end-to-end delivery of business reporting, ensuring accuracy, consistency, and timely execution.
Partner with cross-functional teams to automate manual reporting processes and enhance efficiency and scalability.
Design, optimize, and maintain SQL queries to support high-performing dashboards and data models.
Develop and troubleshoot Excel-based solutions, including advanced macros, to streamline reporting workflows.
Manage ad hoc data requests while maintaining recurring reports in line with SLA commitments.
Create and maintain impactful business review presentations by synthesizing insights and coordinating inputs across teams.
Track, manage, and resolve ServiceNow tickets to ensure prompt delivery and visibility of requests.
Apply auditing and data validation best practices to ensure reporting accuracy and integrity.
Continuously monitor and improve dashboards to enhance usability, performance, and alignment with business goals.

Communication & Stakeholder Partnership (25%)

Act as the primary point of contact for reporting and analytics inquiries, providing expert guidance and technical support.
Gather, document, and translate stakeholder requirements into clear, actionable deliverables.
Facilitate training sessions on Power BI, Excel, and reporting best practices to upskill team members.
Proactively communicate key insights, trends, and potential risks to stakeholders and leadership.
Collaborate with teams across Operations, Compliance, and IT to turn business needs into data-driven solutions.
Identify and recommend innovative reporting approaches when standard methods are not viable, ensuring clear documentation and execution plans.

Quality Assurance & Process Improvement (25%)

Validate and review reports and dashboards to ensure adherence to quality standards and business requirements.
Conduct regular process reviews to identify opportunities for optimization and continuous improvement.
Maintain comprehensive documentation, including data definitions, workflows, and change logs, to support audits and training.
Ensure all reporting activities comply with regulatory requirements and internal policies.

Basic Qualifications

2+ years of experience in data analysis, reporting, or dashboard development, with strong SQL and PowerBI skills.
Advanced proficiency in Excel (including macros), PowerPoint, and Word.
Excellent communication skills with a collaborative, stakeholder-focused mindset.

Preferred Qualifications

Bachelor’s degree in Business Analytics, Information Systems, or a related field.
Experience with ServiceNow or similar ticketing platforms is a plus.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Propositions Manager

Thu, 11 Jun 2026 07:00:00 GMT

Why work with Assurant?

Some of the benefits you'll get working at Assurant include:

International and Local mentoring programs
Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
Discounted Employee Share Purchase Program
Diversity panels and employee resource groups
10 weeks company paid parental leave
Flexible working to support work/life balance
Development programs and support for higher education
Novated vehicle leasing
Volunteering leave to give back to the communities we serve

What's the role about?

The Propositions Manager is responsible for ideating, documenting, and executing proposition enhancements across selected Connected Living product lines (including protection plans and trade-in programs), ensuring they deliver strong outcomes for both our clients and customers across Australia and New Zealand.

Based in either our Sydney or Melbourne offices, this role will participate in product strategy definition and monitor existing propositions to ensure they are performing strongly against key business metrics. Where required, the role will also identify, lead, and deliver enhancement and improvement initiatives.

In addition, the successful candidate will:

Define and monitor key business metrics/KPIs including CX, and drive recommendations for product improvements through relevant committees, collaborating with other departments such as account teams, operations, finance and executive teams, to implement approved changes.
Ideate and define proposition enhancements through customer journey mapping for new products and in-market improvements, including the development of customer and regulatory-compliant communications.
Provide product guidance to clients, including presenting insights, recommendations, and driving alignment on proposed enhancements.
Work with the Proposition Director to create clear roadmaps and timescales for all products.
Direct and manage internal and external product and capability suppliers to ensure timely delivery and regular updates.

Does this sound like you?

Experience in product or proposition management within industries such as telco, insurance, protection services, or retail
Strong ability to translate customer and client needs into scalable, commercially effective solutions
Confident working with data and insights to drive product and customer experience improvements
Comfortable operating in a regulated environment
Highly organised with strong project delivery and documentation skills
Experience using tools such as MIRO, Monday.com, Figma, or Visio
Strong stakeholder management and communication skills, with the ability to influence outcomes
Resilient and adaptable, able to manage competing priorities in a fast-paced environment
A strategic thinker who can also execute, with a passion for delivering innovative, customer-focused outcomes

If you are interested in joining an innovative and leading global organization, we’d love to hear from you!

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Reserving Actuary

Thu, 11 Jun 2026 07:00:00 GMT

This role supports both local and US GAAP reporting requirements, as well as other internal/external reporting including profit share and reinsurance. The role also supports GFS reconciliations and preparation of audit materials.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Bilingual Customer Service Representative

Wed, 10 Jun 2026 07:00:00 GMT

Lugar de trabajo: Retiro, CABA. Hibrido

Queres sumarte a un equipo en pleno crecimiento? 💥 En Assurant nos encontramos en búsqueda de Bilingual Customer Service Representatives .

Responsabilidades:

- Atender llamadas entrantes y salientes de asegurados, bancos y áreas internas de la empresa en Estados Unidos en un ambiente de Call Center.

- Asistir a nuestros clientes respondiendo consultas sobre coberturas, pagos y diversos procesos administrativos

-Mantener actualizada la información en el sistema.

- Resolver las consultas de los clientes o derivarlos a otras áreas cuando sea necesario para brindar un excelente servicio.

-Mantener la relación con nuestros clientes brindándoles un servicio de calidad.

Qué podés esperar de esta oportunidad:

🏆Trabajar en un ambiente multicultural interactuando con personas de diferentes países.

🏆Poner en práctica tu inglés.

🏆Trabajar en una empresa reconocida hace más de 10 años como Great Place to Work.

Para postularse a esta posición se requiere:

✅ Nivel de inglés avanzado. (Excluyente)

✅Graduados de la escuela secundaria y/o estudiantes de los primeros años de carreras universitarias o tecnicaturas.

✅ Experiencia de 1 año en puestos de atención al cliente es un plus.

✅ Esquema de Trabajo: El esquema actual de trabajo para la posición consiste en 4 días de home office y 1 día presencial por semana en nuestras oficinas. Es importante destacar que este esquema puede ser modificado en función de cambios en las condiciones operativas, las políticas globales de la compañía o necesidades del negocio.
✅Es necesario tener disponibilidad para trabajar durante los feriados nacionales.

Si consideras que reunís los requisitos para el puesto y te gustan los desafíos...

¡Envíame tu CV!

Nuestros beneficios:

✔Pedidos Ya

✔ Descuento en SportClub (por si te gusta entrenar o estas buscando la motivación que te falta para arrancar 💪)

✔Hybrid work 🐕 🐈 👔 🧦

✔Día libre en tu cumpleaños (para festejar o recuperarse del festejo 😎)

✔ 2 Mañanas / tardes libres por año.

✔Acceso gratuito a Udemy Learning (para los que no se cansan de aprender)

✔Reembolsos en clases de inglés.

✔Te reembolsamos una parte de la cuota de la universidad en carreras relacionadas (porque tu crecimiento profesional nos importa).

✔ Gastos Home Office de cubiertos mensualmente.

✔Descuentos en productos de consumo masivo.

¡Y no queremos ser spoilers así que nos guardamos algunas cosas para contarte después!

Esta publicación de empleo es para oportunidades futuras. Si estás interesado/a en unirte a nuestra red de talentos y ser considerado/a para roles a largo plazo que se abrirán próximamente, te invitamos a postularte y mantenerte en contacto.

¡Aplicá hoy mismo!

For further information about Assurant, please visit our website: https://www.assurant.com/

This job posting is for future opportunities. If you're interested in joining our talent network and being considered for upcoming long-term roles, we encourage you to apply and stay connected.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

IT QA Analyst (5+ Years in Performance Testing + LoadRunner)

Wed, 10 Jun 2026 07:00:00 GMT

IT QA Analyst - Assurant, GCC-India

The primary purpose of Performance Test Engineer is to enhance the performance of software applications under Global Auto. It involves analyzing, testing, and optimizing systems to ensure they operate smoothly under various conditions and loads, thereby delivering a seamless user experience.

This position will be in Hyderabad at our India location.

The working hours is 3:00 PM IST – 12:30 AM IST.

What will be my duties and responsibilities in this job?

Collaborate with cross-functional teams to understand performance requirements and objectives. (10%)
Develop and maintain performance testing frameworks and tools . (25%)
Design, develop, and execute performance test plans and scripts. (25%)
Analyze test results and provide detailed performance reports and recommendations. (10%)
Identify performance bottlenecks and work with development teams to resolve issues. (10%)
Monitor system performance and implement improvements to ensure stability and scalability. (10%)
Provide guidance and mentorship to junior testers and engineers. (10%)

What are the requirements needed for this position?

Bachelor’s degree in computer science, Engineering, or a related field.
5+ years of experience in performance testing.
Strong understanding of performance testing methodologies and tools.
Proficiency in programming and scripting languages (e.g., Java, Python, JavaScript).
Experience with performance testing tools such as JMeter, LoadRunner, or similar.
Excellent analytical and problem-solving skills.
Strong communication and collaboration abilities.

Skills

Performance Testing (UI & API)
Load Testing
Stress Testing
System Monitoring
Performance Optimization

Tech Stack

JMeter
LoadRunner
Java
Bitbucket
Jenkins
Postman, SOAP UI
Dbeaver
Git
qTest
JIRA
Power BI (Optional)

What is the Preferred Experience, Skills, and Knowledge needed for this position?

Salesforce testing experience

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supv, Capability Center Operations

Wed, 10 Jun 2026 07:00:00 GMT

We’re looking for a Supervisor at the GCC Global Home IT in Customer Care, a role responsible for leading end‑to‑end operational performance for assigned hazard insurance processing workstreams. This role ensures consistent achievement of quality, production, and client SLA targets while fostering strong talent development, operational discipline, and continuous improvement. The Supervisor partners closely with global stakeholders to deliver compliant, cost‑effective, and scalable operations that support Assurant’s strategic objectives and client commitments.

ESSENTIAL FUNCTIONS

Participates in the development of short/long term goals and plans for work group
Solicits guidance from manager on best course of action for issues identified in work group
Ensures that controls exist to monitor existing performance for all department assignments and managing financial risk to the clients and Assurant by effectively managing controls to prevent losses and poor customer support.
Communicates department performance properly.
Insures appropriate/available tools, supplies and facilities exist for all associates in department, that are necessary to perform core functions and responsibilities
Consistently enforces all corporate/operational/departmental policies and values
Provide coaching and direction to all associates within department that promote continued improvement in performance.
Enforce all key performance indicators that measure productivity and quality standards associated with department functions and tasks.
Investigate and appropriately resolve all complaints associated with performance of individual(s), department and/or operational tasks. Identify root cause, implement controls to prevent/minimize future occurrences.
Promote team development and cohesive participation to achieve department/operational objectives within assigned areas.
Maintains individual and group reports/data that explain departmental and individual performance including (but not limited to) attendance, work hours, productivity and support staffing models.
Able to negotiate through differences in a productive manner that resolve issues impacting areas in and outside of assigned department/work group.
Resolve personnel issues in an appropriate manner and supporting HR policies.
Recruit best possible candidates with skills and experience needed to support departmental functions.
Leverage high performing associates to support critical roles within work group.
Align staff resources and skills to support functions in department.
Provide appropriate incentives and rewards that promote excellence and achievement.
Solicit feedback from appropriate resources for continued improvement in self-development/learning.
Participate in client meetings/updates and provide all necessary information within the timeline agreed upon.
Able to maintain service levels for specific functions within span of control.
Continually challenge staff to improve/increase skills and operational knowledge.
Ensures that controls exist to monitor changes in processes designed to address issues and highlight progress.
Promote team development and cohesive participation to achieve. department/operational objectives that are within work groups.
Solicits and/or assists work groups outside of span of control without jeopardizing service levels to assigned department.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED

Experience: At least a year or more years of supervisory/leadership experience required. Experience in mortgage servicing, customer service, retail banking, or hazard insurance processing is welcome and desirable.
Knowledge: Good verbal and written communications skills, analytical skills. An understanding of human resource policies and procedures. Basic workflow management tools.
Skills: Well-developed interpersonal skills promoting team participation with assigned staff. Motivational methods to improve and develop assigned staff. Ability to engage co-workers and peers in cross-functional teams. Multi-task and perform to multiple goals/objectives.

If you’re interested in this role, please, upload your most recent version of your CV in English.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Executive Resolution Specialist - Home Solutions

Wed, 10 Jun 2026 07:00:00 GMT

The Executive Resolution Specialist is a key position within our offices. As an Executive Response Specialist, you'll be the primary contact for all customer escalations including inquiries from social media, regulatory agencies, legal, departments of insurance, the Better Business Bureau, and more. We are looking for an analytical candidate who knows how to juggle multiple priorities and investigate claims while also managing the competing priorities of good customer service and research. This specialist will also track escalation data for operations and reporting purposes and propose settlement agreements as necessary.

What will be my duties and responsibilities in this job?

Responsible for executive escalations and incident management program by investigating, troubleshooting and resolving written customer concerns across multiple channels
Manage multiple issues/cases at one time simultaneously based on workload
Interact with customers related to written escalated concerns in public and/or social media platforms
Analyze and take action on the best possible outcome based on potential risk for an amicable resolution
May identify opportunities for a process improvement for the betterment of the overall customer experience and/or Assurant Operations from a cost saving perspective
Identify what is most important, simplify the problem to identify the key question being asked, develop appropriate analysis, and deliver easily understood actionable analysis
Required to log and track each issue in multiple tracking systems for the purpose of generating reports
Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner with ongoing status and/or solution
Responsible for drafting written correspondence and reviewing with leadership before responding to escalations by assigned due date
ACA (Accredited Claims Adjuster’s license) License may need to be acquired and maintained to be part of this team
The shift will be from 10:00 AM to 7:00 PM CST (11:00 AM to 8:00 PM EST). After training, there will be a mandatory Saturday shift, with one day off during the week.

What are the requirements needed for this position?

Associate’s Degree in Business, Marketing, or equivalent experience or;
2 + years in experience in business analysis, research, or related fields or;
2 + years in experience in business writing or;
2 + years in experience Consumer Relations and/or Team Lead experience in Operations with customer escalation experience.
ACA (Accredited Claims Adjuster’s license) License must be acquired and maintained to be part of this team. (Upon Request)
Ability to apply learned knowledge of campaign through evaluation or coaching sessions
Proficient in MS Word, Excel and other MS Office Applications
Must have strong written and verbal communication skills
Consistent performance in all areas that reflect the standard required by the company
Ability to handle multiple tasks simultaneously with priorities
Strong analytical & problem-solving skills
Strong customer service skills
Must have proven ability to make sound judgments in resolving customer issues and provide corporate level customer service
Strong organization skills and time management skills

What other skills/experience would be helpful to have?

Bilingual (Spanish/English)
Understanding of client contracts, operations, company products & services

#LI-remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Financial Services Claims Adjuster

Wed, 10 Jun 2026 07:00:00 GMT

*This posting is for future hiring needs and upcoming classes*

Overview of Position

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126

What makes us different?

Medical benefits begin on your first day
Tuition reimbursement available after 6 months, up to $5000/annually
Competitive paid time off, including holidays
We deliver exceptional paid time off

What will be my duties and responsibilities?

Educate clients/customers on card benefit insurance programs and procedures.
Provide accurate, professional service and maintain a customer-focused approach.
Review claim information and enter data using standard procedures.
Review submitted documentation for accuracy and completeness.
Investigate questionable claims in collaboration with management.
Adjudicate claims and provide settlements in accordance with laws and policy provisions.
Make claim approval/denial decisions within authority limits or escalate as needed.
Document all actions and outcomes in the system.
Strive for high performance in customer satisfaction, efficiency, and quality.
Maintain positive working relationships with internal and external stakeholders.
Support multiple client product lines and stay current with industry changes.

What are the requirements needed for this position?

2+ years of prior Claims Adjuster experience
Active All-Lines (Independent/Company) license and required continuing education hours up to date
Relentless drive to provide exceptional customer service
Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
Strong listening, problem solving, and negotiating skills
Strong analytical skills
Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
Detail oriented with a commitment to excellence
Strong attention to detail and problem-solving skills
Minimum high school diploma or GED
Proven ability to work independently with minimal supervision to manage schedules and meet deadlines

If you reside within a commutable distance from our Miami office, you will be required to go into office with our current hybrid model. Miami office location: 701 Waterford Way, Miami, FL 33126

*This posting is for future hiring needs and upcoming classes*

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Customer Care Representative

Tue, 09 Jun 2026 07:00:00 GMT

Job Description

Customer Care Representative Located in Arizona and Nevada

Location: Remote | Job Type: Full-Time
Schedule: Shifts may include evenings and weekends
Compensation: Competitive pay + shift differentials for nights/weekends

Why Join Us?

At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers. We are deeply invested in your success and committed to providing a supportive, inclusive, and growth-oriented environment.

What Sets Us Apart:

Benefits from Day One – Medical, dental, vision, and more
Paid Time Off – Including holidays
Career Growth – Advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months)
Comprehensive Training – Paid virtual training to set you up for success

What You’ll Do:

Handle inbound customer calls and/or e-mails with empathy and professionalism
Resolve issues, answer questions, and provide proactive solutions
Document interactions and follow up as needed
Participate in special projects and adapt to evolving priorities
Deliver a WOW experience on every call—customers should hear your smile!

Note: This role does not involve cold calling, sales, or contract upgrades.

What We’re Looking For:

Minimum Requirements:
- High school diploma or GED
- Customer service experience (call center, insurance, or banking preferred)
- Strong communication, listening, and problem-solving skills
- Ability to multitask using technology in a fast-paced environment
- Reliable high-speed internet (25 Mbps down / 6 Mbps up)
- Quiet, distraction-free home office setup
Preferred Qualifications:
- 2+ years of customer service experience
- Prior remote work experience

Work Environment:

Full-time, 40 hours/week
Shifts may vary and include weekends and holidays
Must be available to work as late as 9 PM EST
Periodic shift bids determine schedules based on business needs

Ready to Make a Difference?

If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we’d love to hear from you!

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Repair Operations Supervisor

Fri, 05 Jun 2026 07:00:00 GMT

As the repair operations supervisor, you are responsible for supervising employees in our facility, ensuring effective operation by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring the performance of your team. Attention to detail, demonstrated supervisory abilities and proficiency in manufacturing, distribution, inventory, and warehousing processes are crucial experience for this position.

This is an onsite role in our DFW facility with a schedule of Monday-Thursday, 6AM-4:30PM.

What will be my duties and responsibilities in this job?

Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
Work with manager to establish department and company goals and rely on experience, managerial judgment, and innovation to achieve them
Drive process improvements and coordinate new product introductions
Act as liaison between teams, shifts, supervisors and departments, and partner with vendor / customer / client representatives
Accomplish supervisory and human resource objectives such as hiring, performing performance reviews and mentoring / coaching and disciplinary actions
Manage the team training matrix to ensure accuracy and within compliance based on the individual’s assigned area
Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics
Drive engagement across area of responsibility and work with the team to foster a strong engage culture
Work with manager to review the peakon score and create action plans within the tool
Meet production operational standards by implementing production, productivity and quality standards
Work with the site leadership to assist in resolving problems and identifying process improvements
Meet production financial standards by controlling and minimizing production expenses
Monitor production performance and ensure all daily shift production reports are completed on time
Maintain a safe and healthy work environment by following and enforcing standards and procedures while complying with legal regulations
Conduct periodic one on one meetings with associates to review performance and provide feedback/coaching at a minimum of once a month
Performs other duties as assigned

What are the requirements needed for this position?

Must have HS Diploma or GED
Minimum of 3-years of experience with small electronics repair
Minimum of 3-years of experience in a leadership role within a fast-pace, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility
Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
Prior experience in a warehouse, shipping, receiving or related environment required
Ability to identify potential process and workflow improvements
Demonstrated experience with direct supervision and coaching of others
Must have strong verbal and written communication skills
Able to successfully interface with all levels of Company personnel as well as external personnel
High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
Driven, goal-oriented, never confuses effort with results
Ability to multitask in a fast paced, dynamic assembly and logistics environment
May be required to work across multiple shift

What other skills/experience would be helpful to have?

Associates Degree
3+ years of experience in mobile device repair
3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
Understanding of Lean and Six Sigma methodologies

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Data Analytics Intern

Thu, 04 Jun 2026 07:00:00 GMT

As a Data Modeler Intern, you will be expected to perform the following activities in alignment with your experience level:

Gather, understand, and document functional and non-functional requirements from stakeholders to support analytical solutions

Write or collaborate on the creation of business requirements documents (BRDs) detailing solution characteristics, business expectations, and anticipated value.
Create diagrams that illustrate high-level data domains and key concepts involved in solution design.
Document required measures and KPIs to support business objectives, including clear definitions and calculation logic.

Explore and understand data assets to be leveraged as sources for analytical solutions

Build and maintain detailed inventories of data assets required to deliver analytical solutions.
Profile data assets to understand their granularity, domain context, business meaning, definitions, data quality characteristics, and interrelationships.

Design solution architecture to consume, transform, and deliver data for analytical solutions – Data Marts / Data Lake

Design scalable and reusable logical data models for analytical repositories using relational and dimensional modeling techniques, integrating and conforming data from multiple sources.
Document entities, attributes, and relationships using logical data model diagrams.
Define detailed data movement requirements to populate modeled entities, including column mappings, joins, load strategies, and load dependencies.
Perform internal testing and system integration testing (SIT) on developed data assets.
Collaborate with cross-functional teams to deliver end-to-end analytical solutions, including:
- Data Governance teams for integration of master and reference data
- Data Services / Engineering teams for ETL development
- Business stakeholders for user acceptance testing (UAT)
- Data Quality teams to support periodic data quality assessments
- Report and dashboard developers , acting as a subject-matter expert (SME) on the designed data assets
- Production Support teams for troubleshooting and issue resolution

Implement data assets for serving data – Semantic Layer

Design and implement semantic-layer data assets to support reports, dashboards, self-service analytics, and other downstream consumption scenarios.
Create and maintain data dictionaries and documentation to enable and empower data consumers.

Demonstrate a solution‑owner mindset

Collaborate in backlog refinement, maintenance, and prioritization activities.
Actively participate in agile ceremonies, contributing to discussions on current work, next steps, dependencies, and risks.
Provide work breakdowns, effort estimates, and expected delivery timelines for assigned tasks.

Build and support diverse, high‑performing teams

Work effectively with a high degree of independence in a remote or hybrid environment.
Continuously expand professional value by learning emerging technologies and concepts and applying them to improve existing products, processes, and outcomes.

Required Qualifications – Experience, Skills, and Knowledge

Completion of at least the 2nd year and current enrollment in the 3rd or 4th year of an undergraduate program in Mathematics, Computer Science, Statistics, Business Management, Information Systems, or a related field
English proficiency at an advanced level (C1 or equivalent)
SQL: basic data querying (DQL) skills
Power BI: basic experience with report development or semantic model creation

Preferred Qualifications

Familiarity with Data Warehouses, Data Lakes, or Data Lakehouse architectures
Knowledge of relational and dimensional data modeling techniques
Exposure to agile methodologies such as SCRUM and tools like Azure DevOps
Awareness of cloud computing platforms such as Azure, Google Cloud, or Amazon Web Services, including Databricks
Interest or foundational knowledge in AI concepts, including prompting techniques or agent development
Exposure to Microsoft Fabric

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Shared Services Operations Specialist

Thu, 04 Jun 2026 07:00:00 GMT

Overview of Position:

The Shared Services Operations Specialist handles the dispositioning of insurance claim checks on behalf of our financial institution clients, directly impacting the timeliness and accuracy of property damage claims . This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.

The Shared Services Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality provided. Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times when overtime may be required.

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

How We’re Different

Your medical benefits begin on your first day
We provide tuition reimbursement available after 6 months
We deliver exceptional paid time off

What will be my duties and responsibilities?

Responsible for performing job requirements including processing insurance claim checks, maintenance, or research.
May perform monetary functional transactions such as posting deposits to client servicing system
Make appropriate updates to client database in order to meet regulatory obligation
Manage time to handle multiple demands and competing priorities
May work in multi-functional areas with multiple clients
Handle other duties and projects as requested on business needs
Maintain and update procedure knowledge on an on-going basis and attend workshops, seminars, and other training sessions as appropriate.

Department-Specific Duties

Job duties may vary based on Shared Services department of assignment. Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function.

What are the requirements needed for this position?

High School diploma or GED
Good organizational skills and the ability to manage multiple tasks and meet deadlines
Basic knowledge of computers and proficiency with Microsoft office including Excel and PowerPoint
Good oral and written communication skills and professional etiquette

Preferred Qualifications/Experience

1-year experience in insurance, banking, finance, mortgage servicing, or related experience

This role requires to go into the Springfield office: 1 Assurant Way, Springfield, OH 45505

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr Compliance Data & Reporting Analyst

Thu, 04 Jun 2026 07:00:00 GMT

Job Purpose

The Sr Compliance Data & Reporting Analyst serves as a data specialist who builds, administers, and analyzes internal ethics-related metrics to promote a culture of ethics and compliance across Assurant.

General activities include creation and maintenance of a suite of Ethics-related PowerBI dashboards, the preparation of data-driven insights for internal and leadership stakeholders and supporting team initiatives.

This position will work closely with the AVP, Ethics & Compliance as well as internal partners in Legal, HR, and Compliance, to build and implement the data analytics structures that will ensure that we remain in compliance with Assurant’s Code of Business Conduct and Ethics.

Primary Job Responsibilities

All responsibilities span the global Assurant enterprise.

Builds and maintains PowerBI dashboards covering all areas of the Ethics program, including investigations, conflicts of interest, training, and awareness activities.
Provides data analysis support to Ethics & Compliance investigations.
Performs first-line analysis of reporting on a regular basis and provides key insights via scorecards to internal and leadership stakeholders.
Escalates key insights to AVP, Ethics & Compliance for further review and triage.
Performs key testing initiatives and maintains our internal testing and monitoring library.
Provides support in automation and AI initiatives.
Maintains our interactive Code of Business Ethics and Conduct site, SharePoint site, and provides general technical support to our team.
Champions speak-up, transparency and a culture of integrity throughout the organization.
May also assist with other ethics and compliance special projects, including:

Triage and routing of incoming Conflicts of Interest to the appropriate parties. Production of regular reports.
Assembly of data related to training completion in response to audit requirements.
Handling ad-hoc department/stakeholder-specific reporting requests.
Compilation of communications-related channel analytics to measure engagement.
Maintenance of document/SOP library.
Assistance with help requests related to use of our investigations/disclosure systems.

Required Experience, Skills, and Knowledge

Education/Certifications

Bachelor’s Degree in a relevant field or 4 additional years of related experience beyond the minimum experience required may be substituted in lieu of a degree.

Experience

Minimum three years’ experience in creation and maintenance of PowerBI dashboards, with an emphasis on automation.
Experience working at a large multinational and highly matrixed organization.

Knowledge

Knowledge of core KPIs related to corporate compliance and ethics, industry best practices, and regulatory requirements, including investigations, training, conflicts, and awareness.

Demonstrated ability to use technology to develop trend analysis, data visualizations, or other documentation.
Demonstrated project management skills including ability to plan and conduct multiple projects simultaneously.
Strong time management and organizational skills and able to meet deadlines.
Demonstrated ability to effectively collaborate with both internal and external partners on operational initiatives.

Other Requirements

Strong interpersonal, oral and written communication skills
Solutions-oriented, demonstrated growth mindset and strong analytical skills.
Attention to detail and the ability to work within a team and independently
Demonstrated excellent judgment, business acumen and professional demeanor
Ability to initiate, embrace and drive change in a dynamic environment
Proven ability to build effective cross-functional relationships with employees of various levels and regions throughout the organization

Preferred Experience, Skills, and Knowledge

Education/Certification

Microsoft Certified: PowerBI Data Analyst Associate certification a plus

Experience

Experience supporting an enterprise-wide ethics & compliance program preferred
Knowledge of core KPIs related to corporate compliance and ethics, industry best practices, and regulatory requirements, including investigations, training, conflicts, and awareness.
Proficiency in the Microsoft Office Suite with specific emphasis in Word, Excel, PowerPoint
Proficiency with AI-enabled tools, such as Copilot and ChatGPT

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Reinsurance Data Analyst

Wed, 03 Jun 2026 07:00:00 GMT

Senior Reinsurance Data Analyst, Assurant, GCC-India

This role is responsible for executing and contributing to the optimization of reinsurance operations with a strong focus on accuracy, controls, and efficiency. The Senior Reinsurance Data Analyst operates as an individual contributor.

The role performs data analyses, creates process optimization plans, and leverages business intelligence and AI-enabled tools to enhance operational effectiveness, improve cycle times, and strengthen controls. This position supports the modernization of processes and the scaling of operations through automation and emerging technologies.

This position will be in Bangalore, Hyderabad, Gurgaon & Chennai at our India location.

What will be my duties and responsibilities in this job?

Reinsurance Operations Execution & Oversight (40–50%)

Execute core reinsurance settlement activities including client reporting and reconciliations
Monitor reinsurance processes, as well as system and financial reporting outputs
Read contractual terms and perform internal controls
Identify and escalate risks, discrepancies, and operational issues with clear analysis and recommended actions.

Data, Business Intelligence & AI Enablement (35–45%)

Leverage data and business intelligence tools (e.g., Power BI, Alteryx, PowerQuery) to analyze trends/variances and calculate operational performance KPI’s
Utilize AI-enabled tools (e.g., Microsoft Copilot, ChatGPT, automation platforms) to analyze large volumes of data, perform data modeling
Improve efficiency in reconciliations, reporting, and documentation
Perform root-cause analysis and issue resolution
Perform UAT for client integrations.
Create process documentation for operational consistency
Implement automation and “tools of the future” within reinsurance workflows

Process Improvement & Operational Efficiency (20–25%)

Identify inefficiencies, manual processes, and control gaps within reinsurance operations
Complete process redesign, standardization, and documentation efforts
Execute initiatives focused on system integrations, automation, cycle time reduction, and scalability
Contribute to a culture of continuous improvement, leveraging data to prioritize and measure impact
Contribute cross-functionally (Finance, Technology, Operations) to drive transformation efforts

What are the requirements needed for this position?

Education

Bachelor’s degree in accounting, Finance, Business, or related field Experience.
4+ years of experience in finance/accounting
Minimum 4+ years of experience in financial systems, data mapping, implementing automation solutions, business intelligence, working with digital transformation initiatives or “tools of the future” (e.g., AI tools, data platforms, workflow automation)
4+ Experience analyzing large volumes of data/data modeling
Experience in monitoring and oversight of system outputs
Aptitude for learning and applying AI-enabled tools to drive productivity and insight generation (Co-Pilot, ChatGPT, Claude)

Knowledge & Skills:

Experience implementing Alteryx workflows.
Advanced skills in data analytics and BI tools (Power BI, Power Query, or similar)
Demonstrated ability to implement process improvements and automation opportunities
Strong analytical and problem-solving skills with attention to detail
Ability to operate independently while influencing outcomes across teams and vendors
Strong communication skills with ability to translate operational issues into business insights
Control-minded with focus on accuracy, risk mitigation, and operational discipline
Proven mindset focused on efficiency, continuous improvement, and innovation

What are the Preferred requirements needed for this position?

Experience in Property & Casualty (P&C) insurance or reinsurance environment
Understanding of reinsurance operations (premium, claims, settlements, reporting, reinsurance systems and data structures)
Exposure to AI-enabled tools to drive productivity and insight generation

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supv, Accounting & Operations

Wed, 03 Jun 2026 07:00:00 GMT

Supv, Accounting & Operations - Assurant, GCC-India

This role supervises day‑to‑day accounting operations with a strong focus on accuracy, controls, and operational excellence, while facilitating the enablement of AI technologies to enhance financial processes. The Supervisor, Accounting leads execution at the team level, ensures compliance with accounting policies and internal controls, and supports continuous improvement through practical use of data, analytics, and AI‑enabled tools. The role applies accounting judgment and operational discipline while partnering with leaders on process and system changes.

This position will be in Bangalore, Hyderabad, Gurgaon & Chennai at our India location.

What will be my duties and responsibilities in this job?

Accounting Operations & Controls (35%)

Supervise day-to-day accounting activities, ensure accurate and timely client and cross-sold reinsurance monthly/quarterly financials in accordance with GAAP and STAT guidance
Review and approval monthly client statements, journal vouchers, and reconciliations
Supervise team in successful onboard of new, amended and terminated reinsurance agreements.
Ensure compliance with GAAP/STAT, internal controls, SOX requirements, and company policies
Support internal and external audits and maintain required documentation
Escalate issues, risks, and variances with clear analysis and recommendations

Continuous Process Improvement (40%)

Identify and recommend enhancements to existing accounting processes (i.e. inefficiencies, errors, control gaps) by incorporating AI technologies to mitigate risk, streamline workflows and reduce manual effort
Leverage AI‑enabled tools (e.g., Microsoft Copilot, ChatGPT, Alteryx or similar) to:
Improve efficiency in analysis, reconciliations, and documentation
Support root‑cause analysis and issue resolution
Explain variances and trends
Enhance process documentation, controls narratives, and training materials
Partner with Manager and collaborate across teams to implement AI-driven solutions for automating routing accounting tasks, such as data entry, reconciliation and transaction categorization
Design, document, and maintain end-to-end accounting workflows

Accounting Systems & Data Enablement (15%)

Utilize financial systems and reporting tools to support accurate accounting and reconciliations
Participate in testing and validation of system or process changes impacting accounting
Ensure system outputs and data are reliable for accounting purposes.

Team Leadership & Development (10%)

Provide day‑to‑day supervision, coaching, and guidance to accounting staff
Assign work, set priorities, and ensure deadlines are met
Support onboarding, training, and skill development
Reinforce accountability, quality standards, and continuous improvement mindset

What are the requirements needed for this position?

Bachelor’s degree in Accounting, Finance, or Business, or equivalent experience
3 + years of progressive accounting experience and experience in a lead or supervisory capacity
Strong knowledge of GAAP/STAT, accounting close processes, and internal controls
Experience reviewing reconciliations and financial data for accuracy
Expertise using Alteryx and designing workflows
Improve process efficiency (analysis, documentation, reporting)
Support root-cause analysis and issue resolution
Comfort leveraging data analysis tools (e.g., advanced Excel, Power Query, Alteryx, or similar) to analyze variances, trends, reconciliations, and process performance
Enhance process documentation, controls narratives, or training materials
Experience working with ERP and financial reporting systems
Strong attention to detail, judgment, and problem‑solving skills
Ability to work effectively under deadlines in a fast‑paced environment
Ability to apply analytical thinking while maintaining strong accounting judgment and control awareness

What are the Preferred requirements needed for this position?

Experience with Reinsurance
Experience using AI‑enabled tools (e.g., Microsoft Copilot, ChatGPT, Alteryx or similar) to:
Increase efficiency in analysis, documentation, and reporting
Support issue identification and resolution
Improve clarity and consistency of process documentation

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Supv, Capability Center Operations

Wed, 03 Jun 2026 07:00:00 GMT

Loss Draft Customer Care Supervisor

Customer Care Supervisor
Plans, organizes, leads, controls, and coordinates the daily activities of non-exempt associates supporting hazard outsourcing operations, ensuring high-quality service and strong team performance.

Key Responsibilities

Customer Care & Operations

Oversee inbound and outbound customer interactions, including calls, correspondence, workflows, and escalations.
Ensure timely and effective resolution of customer issues and maintain service levels.

Team Leadership

Coach and guide associates to improve performance and engagement.
Promote team development and align resources to operational needs.

Performance Management

Monitor KPIs related to productivity and quality.
Analyze performance, identify root causes, and implement corrective actions.

Planning & Control

Support short- and long-term planning for the team.
Ensure controls are in place to manage risk, performance, and process improvements.

People & Stakeholder Management

Support recruitment, performance management, and employee relations in line with HR policies.
Communicate performance results and collaborate with internal teams and clients as needed.

📍 Schedule: Monday to Friday | 9:00 AM – 6:00 PM
📍 Hybrid Model

What are the requirements needed for external candidate in this position?  

At least 1 year experience as Supervisor
Advance English

What are the requirements needed for internal candidate in this position?  

At least 1 year experience as Team Lead
Solid/ Exceptional Performance.

You should ask for your supervisor approval before applying. Applications will be reviewed and only the candidates that are considered a best match for the position will be called for an interview.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Licensed Associate Insurance Sales Agent

Tue, 02 Jun 2026 07:00:00 GMT

Assurant is looking for Licensed Associate Sales Agents to join our dynamic team. Come build a career with our team or grow your portfolio of work before you set out in new directions. We are a fast-paced, energetic environment where you drive the results while having the opportunity to connect remotely and enjoy competitive monthly bonus and working from the comforts of home.

You will serve as the point of contact in fulfilling the insurance needs of our clients by assisting them with the sales process via inbound calls for: Renters Insurance & Classic Car insurance and other insurance products.

Work Schedule:

Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5 PM ET on Saturdays. Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process. Need flexibility to work any shift.

Bilingual is not a requirement but preferred.

What will be my duties and responsibilities in this job?

90% Handle inbound calls for multiple products with no prospecting or cold calling
10% outbound calls to follow up on existing quotes
Establish a good liaison with our client's customers while selling Renters Insurance, Classic Car insurance and other insurance products.
Adopt and develop strategies while meeting departmental monthly sales goals
Track and monitor personal results to meet monthly sales and key performance goals
Follow underwriting requirements and corporate policies while negotiating sales
Navigate a computerized data entry system, internet, and/or other relevant applications for tracking, information gathering, troubleshooting and transaction processing
Complete mandatory licensure continuing education and other training sessions as appropriate
Remain positioned and well informed of changes implemented that affect your work
Our sales center is open from 8AM to 10PM ET on weekdays and 10AM to 5PM ET on Saturdays. Individuals will have the ability to earn earlier shifts through our quarterly, performance-based shift bid process.

What are the requirements needed for this position?

High school diploma or GED
One (1) plus year of sales related experience
One (1) plus years of call center and/or insurance experience
Solid computer, grammar, and multi-tasking skills
Property & Casualty or Personal Lines insurance license
Ability to become appointed/licensed as a non-resident agent in all applicable states.

What other skills/experience would be helpful to have?  

Strong analytical, listening, problem-solving, and negotiating skills
Ability to thrive in a fast-paced environment
Detail-oriented with a commitment to excellence
Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously
Excellent oral and written communication skills, ability to communicate effectively with all levels of the organization internally and externally
Bilingual in English and Spanish preferred

What are the working conditions and physical requirements of this job?

General office demands

#LI-Remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Comprador Sênior

Tue, 02 Jun 2026 07:00:00 GMT

Sobre nós

A Gestauto, uma empresa Assurant, é líder e pioneira em Certificação com Garantia para automóveis seminovos e usados a combustão, elétricos, híbridos e motocicletas. A missão da empresa é oferecer tranquilidade e segurança a concessionárias e lojistas, bancos, e seus clientes finais por meio de um serviço transparente, ágil e personalizado, que vai além do convencional. Presente em mais de 3.700 pontos de vendas em todo o território nacional, já certificamos mais de 500 mil veículos, consolidando uma rede de confiança e qualidade.

Comprador Sênior

Local: Capão Raso - Curitiba

Modelo de atuação: 100% presencial

Principais atividades do cargo:

Atuar na implementação e evolução das estratégias de compras alinhadas ao negócio
Conduzir negociações com fornecedores de peças automotivas, serviços mecânicos e parceiros credenciados
Gerenciar contratos, assegurando competitividade, compliance e mitigação de riscos
Mapear, avaliar e homologar fornecedores com foco em qualidade, prazo e custo-benefício
Monitorar e analisar indicadores de desempenho (KPIs) como savings, lead time e SLA de fornecedores
Identificar oportunidades de redução de custos e melhoria de eficiência operacional
Atuar de forma integrada com áreas como Operações, Sinistros e Rede Credenciada
Gerenciar o ciclo de compras end-to-end
Propor e implementar melhorias em processos e práticas de procurement
Apoiar a estruturação e organização da área (sem gestão direta de pessoas)

Requisitos e Qualificações

Ensino superior completo em Administração, Logística, Engenharia, Comércio Exterior ou áreas correlatas;
Experiência sólida na área de compras ou suprimentos;
Experiência com negociação estratégica com fornecedores;
Histórico consistente em negociação com fornecedores e gestão de contratos
Conhecimento em gestão de contratos e análise de custos;
Experiência com ERP ou sistemas de gestão de compras;
Excel intermediário ou avançado.
Vivência em ambientes com alto volume de demandas e dinâmica operacional
Experiência no setor automotivo ou correlatos (fortemente desejável)
Atuação com indicadores de performance (KPIs)

Diferenciais

Experiência com peças automotivas e negociação com oficinas
Conhecimento da cadeia de suprimentos automotiva
Vivência em empresas de serviços, seguros ou garantia
Experiência em ambientes em crescimento ou estruturação de processos

Benefícios

Assistência Médica
Assistência Odonto
Vale refeição
Vale transporte
Convenio academia – Total Pass
Programa de apoio ao colaborador

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Mechanical Designer

Mon, 01 Jun 2026 07:00:00 GMT

This role will be a part of conceiving, designing, developing, and maintaining innovative products for operations that may include robotics, mechatronics, sortation solutions, packaging automation, storage, material handling or other hardware solutions.

This is an onsite role in our Mt Juliet TN office.

What will be my duties and responsibilities in this job?

Create original detailed designs of unusual and complex machinery utilizing SolidWorks and other engineering software with limited direction from leadership
Applications development, requirements gathering, concept generation, architecture creation, and specification writing
Support the project management team by leading design reviews, creating schedules, tracking project costs, and estimating budgets
Manage bill-of-materials (BOMs), select vendors, obtain quotes, create purchase requests, and inspect received components
Select vendors for manufacturing
Provide training and guidance to lower-level engineers
Lead the construction, initialization, setup, and installation of machinery
Lead facility/site acceptance testing (FAT/SAT)
Resolve issues related to assembly and installation of machinery
Lead troubleshooting of machinery in operation

What are the requirements needed for this position?

5+ years’ experience using SolidWorks 3D in a professional workplace
5+ years’ experience using MS Office software including, Work, Excel, Outlook
1+ years’ experience using Product Data Management software (e.g. SolidWorks PDM, Windchill, AutoDesk Vault)
1+ years’ experience using finite element analysis (FEA) software (e.g. SolidWorks Simulation, Ansys, Nastran)
Advanced knowledge of mechanical design principles, shop practices, troubleshooting and testing
Ability and desire to lead project plans and direct engineering staff
Advanced knowledge of documentation and communication of technical subject matter
Advanced knowledge of the elements of designing and detailing components manufactured by processes including machining, sheet metal forming, welding, and additive manufacturing
Advanced knowledge of the elements of automated machinery, including Robots, pneumatics, conveyors, and frames
Advanced knowledge of design techniques, automation techniques and principles involved in creation of automation and test stations and machines
Advanced understanding of automated systems and the supplier network that supports it to select and recommend the correct components at or below budget requirements
Advanced knowledge of Design for Manufacturability and Assembly to ensure ease of assembly and maintenance
Advanced knowledge of manufacturing processes, materials, and finishes

What other skills/experience would be helpful to have?

Associate or Bachelor of Science degree in engineering
SolidWorks certification
Experience using standard measuring tools for the purpose of reverse engineering and quality control
Demonstrate familiarity with automation technologies within the Automotive, Consumer Product or Medical Device Industries
Demonstrate familiarity with component presentation, feed systems, dispensing, marking (label printing & application, thermal transfer, ink jet printing), industrial vision, and sensing
Demonstrate familiarity with motion control, including servo, ac motors, and linear motors

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Environmental Health & Safety Technician

Sun, 31 May 2026 07:00:00 GMT

The EH&S Technician role is responsible for ensuring compliance with health, safety, and environmental regulations, identifying hazards, conducting inspections/ audits, and implementing safety protocols. This role is critical in providing a safe and healthy working environment by ensuring compliance with safety regulations and educating employees about best about best practices in health and safety.

Job Responsibilities

Conduct inspections and audits in line with established EHS standards and regulations
Identify potential hazards and recommend corrective actions to the HS&S Manager, site leadership, etc.
Work with engineers and technicians daily to ensure our facility can support production goals while meeting all environmental, health, and safety objectives.
Collect and analyze environmental and safety data and create reports
Assist in the development and implementation of EHS training programs
Monitor waste management operations in compliance with environmental regulations
Ensure the proper use, maintenance and disposal of hazardous materials
Implement emergency procedures and conduct drills
Prepare and update safety policies and procedures manuals
Assist in injury and incident inquiries and evaluations
Maintain records of all EHS related incidents and present statistical analysis to management
Stay up-to-date on local, state, and federal safety regulations to ensure company compliance
Support internal stakeholders in maintaining ISO9001, RIOS, & R2 certifications

Basic Qualifications

Education
- An Associates degree in environmental science, occupational health and safety, or a related field required.
Knowledge and Skills
- Strong understanding of national and state environmental health and safety regulations (OSHA, TOSHA, etc.).
- Self-starter with the demonstrated ability to work in unsupervised environments.
- Strong observational skills to accurately assess the facility for workplace hazards.
- Ability to quickly identify and address safety concerns or hazards.
- Analyzes current operational status and determines appropriate course of action to minimize associated risks.
- Experience with ergonimics assessments and evaluations in an environment with high repetition work requirements
- Excellent written and verbal communication skills.
- Ability to speak clearly and persuasively; ability to elicit cooperation at all levels of the organization.
- Knowledge of the functions of emergency management including mitigation, preparedness, response, and recovery.
- Knowledge of natural and human caused hazards.
- Facilitation skills in working with multi-disciplinary and multi-agency groups.
- Ability to work in a high volume, fast paced environment, where changing priorities are the norm and flexibility is a must
- Demonstrated skills in managing multiple tasks.
Previous Experience
- 2+ years EHS experience in a reverse logistics, automation, or light manufacturing environment.
- Experience with ISO9001 certifications required
- Experience operating within a RIOS/ R2 certified environment preferred

Certifications and Membership
- Certified Safety Professional (CSP), Associate Safety Professional (ASP), or equivalent is preferred.
- OSHA 30- General Industry (or similar) certification
- Ergonomics certification (BCPE, OSHA, or similar) preferred

#AssurantProudCR

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Actuarial Supervisor

Wed, 27 May 2026 07:00:00 GMT

Actuarial Supervisor, Assurant – India

The Actuarial Supervisor plans and manages a team of entry level staff who support various actuarial functions that include pricing, reserving, financial reporting, capital management & forecasting. The Actuarial Supervisor provides highly complex analysis and techniques which support Assurant operations in achieving its goals related to revenue and profitability targets. This role is expected to also participate in the department’s rotational program, which provides the opportunity to gain experience in numerous areas of the Actuarial organization while also understanding all products included in Assurant’s product suite. The Actuarial Supervisor generally reports to the Manager, Director, or AVP of Actuarial.

This position will be in Mumbai at our India location.

What will be my duties and responsibilities in this job?

Creates memorandums, reports, and other business communications with logical structure and minimal assistance. Recommends, develops and implements solutions to translate financial data into business metrics that meet the needs of the stakeholders.
Prepares projections and reviews reports for accuracy and reasonableness; applies detail for recommendations to management; acknowledges industry trends which may affect analysis.
Probes to understands report requesters' needs, adjusts methodologies as necessary using a wide range of techniques; suggest alternative approaches.
Interacts with external (e.g, state insurance departments, auditors, etc.) and internal (finance, accounting, regulatory, IT, etc.) areas regarding business processes, gaps, strategy & improvements.
Leads projects and efforts to improve system & data quality and measures improvements.
Deliver high employee performance by leading a team of entry-level employees providing knowledge transfer, coaching, and mentoring opportunities. Works with employees to define individual SMART goals, aligning with department strategy. Assists with the talent recruitment process.
Manages multiple projects with varying deadlines and complexity for self & staff.
Actively manages self-development. Takes actuarial exams in pursuit of professional designation.

What are the requirements needed for this position?

Education

Bachelor’s degree in Actuarial Science, Mathematics, Statistics, or a related field
Associate or Fellow of a recognized actuarial body (e.g., SOA, CAS, IFoA, CIA or equivalent).

Experience

Minimum of 10 years of overall experience.
Minimum of 10 years of progressive responsibilities in an actuarial role, including leading projects, processes, and staff.

Technology requirements

Advanced proficiency in Microsoft Excel, PowerPoint, and Word
Advanced to Expert proficiency in MS Office Applications including Excel, PowerPoint, Word, Outlook, SharePoint. Advanced to Expert proficiency to various data repository platforms (SAS/SQL/etc.).
Must be an Associate or Fellow of the Actuarial Society (CAS/SOA/CIA/IFoA)
Has broad and deep expertise in actuarial concepts and product knowledge in multiple LOBs
Familiarity with data analysis, modeling, and reporting tools

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

VP, Automotive - Puerto Rico (Relocation)

Wed, 27 May 2026 07:00:00 GMT

Job Purpose

We are seeking candidates who currently live in the US and are willing to relocate to Puerto Rico.

The ideal candidate is a strategic and results‑oriented leader to head our Automotive Line of Business.

This role leads a complex, fast‑evolving portfolio within the vehicle industry and is accountable for driving performance, profitable growth, and product strategy. Success in this role requires strong commercial acumen, deep market and network awareness, and the ability to translate industry trends into sustainable business results.

This is a high‑impact opportunity to shape the future of our automotive services while leading a growing business with significant revenue and profitability goals.

Key Responsibilities

Develop, and execute the AUTO LOB vision, growth strategy, product roadmap, operating plans, and financial plans.
Analyze vehicle market trends to forecast objectives and identify and size growth opportunities.
Own P&L accountability for the AUTO LOB, partnering with other countries, centers of excellence, and shared services to deliver results across local and enterprise targets.
Recommend and manage enterprise investments, operating expenses, and advertising and promotional spend for the LOB.
Provide direct oversight of AUTO business performance in Puerto Rico, including client results tracked through StoneEagle metrics.
Maintain accountability for the performance of all AUTO products.
Expand the business by identifying new opportunities through client engagement, channel partnerships, competitive analysis, and industry research.
Apply strong risk management expertise, monitoring trends and recommending changes as needed.
Build and develop a high‑performing team, strengthening people capabilities to deliver both short‑ and long‑term objectives.
Lead cross‑functional collaboration to scale the business.
Coordinate efforts at regional and corporate levels to ensure strategic alignment and effective product deployment.
Provide inspirational leadership to the AUTO team, fostering a culture of engagement, growth, accountability, and outperformance

Required Qualifications

Willing to relocate to Puerto Rico
15+ years of experience in general management, business development, and services support.
Demonstrated P&L ownership, with accountability for revenue growth and profitability.
Strong capability to transfer business knowledge and best practices across teams, geographies, and functions.
Proven ability to build, develop, and lead high‑performing leadership teams.
Track record of fostering a culture of engagement, growth, accountability, and outperformance.

Other requirements :

Bachelor’s degree in Business Administration, preferably with a concentration in Finance, Accounting, or Marketing.
10+ years of experience within the automotive ecosystem, including one or more of the following:
Automotive OEM, Captive Finance Company, Automotive Third‑Party Administrator, Automotive Retail, Auto Lending, or Insurance.
Proven general management and negotiation experience in multi‑country or regional environments.
Deep knowledge of the Puerto Rico automotive market, including key players, dynamics, and regulatory considerations.
Basic working knowledge of Property & Casualty (P&C) insurance.
Fully bilingual (English and Spanish).

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Commercial Professional | Refurbished Devices, Mobile & Circular Economy

Tue, 26 May 2026 07:00:00 GMT

We are looking for a Professional to lead and scale our Trade‑In business across the Andean Region, focusing on revenue growth, partnerships, and expansion within the refurbished devices market .

This is a high-impact role where you will connect commercial strategy with operational execution , unlocking value through circular economy solutions and innovative go-to-market approaches.

Key Responsibilities

• Own P&L, revenue growth, and commercial performance

• Drive Trade‑In business strategy , pricing, and channel expansion

• Build and manage key client relationships and partnerships

• Lead cross-functional execution with Supply Chain, Commercial, IT, and CX teams

• Optimize profitability, margins, and customer experience across the device lifecycle

What We’re Looking For

• 5+ years in mobile industry, refurbished devices, or Trade‑In business

• Strong commercial acumen and revenue ownership experience

• Proven track record in business growth, partnerships, and market expansion

• Solid analytical and strategic thinking skills

• Experience in matrix organizations and stakeholder management

• Fluent English

We offer a competitive salary with variable compensation , an attractive benefits package , and a hybrid work model .

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Chief Financial Officer APAC

Tue, 26 May 2026 07:00:00 GMT

Why work with Assurant?

At Assurant, our people are united by a shared commitment to integrity, innovation, and delivering exceptional value for our customers and clients around the world. With more than a century of expertise and over 300 million consumers supported globally, we play a pivotal role in enabling a more connected, accessible, and sustainable technology ecosystem.

What's the role about?

The APAC Chief Financial Officer (CFO) is a senior strategic leader and trusted advisor responsible for shaping and executing the financial vision of the APAC business. Reporting to the International CFO, the APAC CFO partners closely with the APAC President and regional executive leaders to drive financial strategy, optimise performance, and enable sustainable growth.

This role leads all aspects of financial strategy, planning, governance, and business performance across a complex, multi‑market region. Through deep commercial insight, disciplined financial management, and strong executive influence, the APAC CFO will help steer the region’s strategic direction and ensure alignment with enterprise‑wide objectives. The role may be based in Sydney or Melbourne.

Some of the duties and responsibilities include:

Lead, shape, and execute APAC’s financial strategy, ensuring effective implementation in line with enterprise and regional objectives.
Own financial planning, forecasting, target setting, and performance management processes, including oversight of liquidity, capital, and solvency management.
Partner with the business to support strategy development and execution, enabling APAC’s vision and the creation of sustainable customer, client, and enterprise value.
Serve as a strategic business partner to the senior executive leadership team, providing insight, challenge, and decision support on complex business matters.
Provide the Board and Executive Leadership with accurate, timely, and insightful financial reporting, ensuring transparency, integrity, and clarity of results.
Monitor, analyze, and report on APAC’s overall business and enterprise profitability, identifying trends, risks, and opportunities.
Ensure adherence to the “Business Process,” embedding strong governance across investment and commercial decisions. Support the evaluation and execution of new business initiatives, partnerships, and commercial opportunities through robust financial analysis and governance.
Actively challenge the Executive team to drive optimal business performance, including revenue growth, cost discipline, and capital efficiency.
Establish, maintain, and continuously enhance financial and operational controls, ensuring compliance with legal, regulatory, and internal governance requirements.

Does this sound like you?

Desired Qualifications & Education

Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA or relevant Master’s degree preferred.
Professional certification strongly preferred: CPA/CA, CMA, and/or CFA.
Ongoing executive education in strategy, analytics, or digital transformation is a plus.

Experience

15+ years of progressive finance leadership experience, including 8–10 years in regional or multi-country leadership roles.
Demonstrated success owning a full P&L and leading FP&A for a complex, multi-market business, ideally within the insurance/reinsurance industry.
Significant exposure to commercial finance (pricing, contracts, partnerships), resource allocation, and capital efficiency.
Proven track record driving value creation (margin expansion, ROIC, cash conversion) and cost/productivity programs.

Technical & Functional Expertise

Financial strategy and planning, including long‑range planning and driver‑based forecasting.
Deep expertise in IFRS, internal controls/SOX, statutory reporting, and governance.
Treasury leadership across liquidity, FX, working capital, capital structure, and solvency.
Strong understanding of regional tax environments and transfer pricing (in partnership with Tax).
M&A evaluation, business cases, due diligence, and post‑deal integration.
Performance management, profitability analytics, and portfolio optimisation.
Familiarity with APAC regulatory, reporting, and data/privacy standards.
Proven ability to build, scale, and develop high‑performing finance teams across multiple markets.

If you’re an experienced regional finance leader ready to shape the future of Assurant in APAC, we’d welcome a confidential conversation.

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Business Systems Analyst (4+ Years in BA, configuration and complex testing, SQL, API, Agile)

Fri, 22 May 2026 07:00:00 GMT

Business Systems Analyst, Assurant-GCC, India

This job is responsible for application configuration management within Assurant’s global Trade-In and Upgrade solution ecosystem; supporting Americas, LATAM, EU, AU and Japan regions. On projects of various complexity, the position participates in activities such as delivery planning, requirement definition, requirements analysis, software setup, test plan design and execution, training and documentation. Also responsible for data analytical and profiling functions, and creation of technical requirement documents.

This position will be in Hyderabad at our India location.

What will be my duties and responsibilities in this job?

Acts as the customer/IT liaison during analysis, requirements definition and planning activities; documenting business requirements to implementing software configurations. (10%)

Participates in the project management process; understands and applies the system development methodology; contributes to project deliverables including status reports, and project risk; and communicates status, business impacts and system changes to team members, business partners, sponsors, management and other interested parties; coordinates issues, tracking and resolution on high level, complex projects. (15%)

Coordinates and owns configuration management activities for project assignments; provides guidance for testing strategies, scope and scenarios; reviews and provides advice for testing-related estimates of effort, duration and resource utilization; prepares and reviews test plans; identifies testing risks and contributes to the overall management of project and risk plans; coordinates, manages and participates in complex testing efforts; perform data profiling and analytical tasks using Microsoft SQL Server. (40%)

Develops moderate to complex reports and file extracts using Power BI; publishing permission-controlled UI reports, subscription delivered reports, subscription delivered files extracts. Understands intricacies of reporting, including system data flows, data availability, data accessibility and data privacy, to gather critical details from stakeholders required to provide secure, compliant access to data. (20%)

Provides general customer and IT support for assigned business applications; works with business and technical staff to perform effective root-cause analysis and resolution. Gathers, compiles, interprets and summarizes systems and business process changes; maintains reference materials and standard-process documentations. (15%)

What are the requirements needed for this position?

4 years working with business users and stakeholders on business requirements, software setup and testing, technical documentation (including data-process flows), and systems analytics
Outstanding verbal and written communication soft skills, with a strong emphasis on clarity
Exceptional skills identifying subtle nuances in business requirements and translating them into precise technical requirements
Experience working in a high-paced, highly flexible, team environment
Aptitude for logical and analytical thinking, coupled with strong problem-solving skills
Comfortable with log-level data analysis of application behavior discrepancies
Applied understanding of languages: SQL, JSON, XML, HTML, YAML
Proficient with SQL queries, temp tables, procedures, etc. – able to build complex reports and data extracts
Utilization of API tools: SOAP UI, Postman, Swagger UI
Experience with agile management tools (ie: Azure DevOps, JIRA, Confluence, SharePoint)

What other the Preferred Experience, Skills, and Knowledge?

Bachelor’s degree in Computer Science or Computer Engineering
Experience with any of the following: MS Power BI, MS Report Builder, MS Power Automate, Azure Storage Explorer, Azure Blob Storage, Twilio
Experience in a project management role
Experience with reverse logistics, device trade-in market, omni-channel support
Experience setting up interdependent configurations across multiple applications
Experience setting up customer email and sms communications

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Business Unit Systems Analyst

Thu, 21 May 2026 07:00:00 GMT

About the Role

We are looking for a Senior Business Unit Systems Analyst to join our Operations Process Management (OPM) team, supporting our Connected Living – Mobile Solutions business.

In this role, you will act as a key bridge between business and IT teams, ensuring that complex systems supporting policy and claims operations function seamlessly across multiple customer touchpoints (call centers, IVR, web, and mobile applications).

You will play a critical role in production support, system analysis, and testing , helping ensure a consistent and high-quality customer experience across our platforms. This position requires strong analytical thinking, a data-driven mindset, and the ability to navigate fast-paced, evolving environments.

Key Responsibilities

Provide production support and triage for issues impacting systems, call centers, and customer-facing platforms
Investigate, reproduce, and document system defects, working closely with IT to drive resolution
Analyze system behavior using SQL and data-driven insights to support troubleshooting and decision-making
Support and execute User Acceptance Testing (UAT) and validate that solutions meet business needs
Partner with IT teams to track, prioritize, and resolve defects and enhancements
Collaborate across teams to ensure systems are aligned across multiple entry points (IVR, web, apps, call center tools)
Support new product implementations, enhancements, and integrations for mobile and insurance-based solutions
Identify not only immediate fixes but also long-term, scalable solutions to recurring issues
Coordinate closely with cross-functional stakeholders including IT, Operations, Product, Compliance, and Marketing
Contribute to initiatives aimed at improving customer experience, efficiency, and system performance

Required Qualifications

7+ years of experience as a Business Analyst, Systems Analyst, or similar role
Bachelor’s degree in Business Administration, Information Technology, or a related field (or equivalent experience)
Strong experience supporting complex systems and integrations in production environments
Hands-on experience with SQL and data analysis (ability to independently query and interpret data)
Experience with production support, issue triage, and defect management
Solid understanding of testing methodologies and UAT processes
Excellent problem-solving skills with the ability to analyze and resolve complex issues
Strong communication and stakeholder management skills (ability to translate technical and business needs)
High level of attention to detail, organization, and follow-through
Ability to manage multiple priorities in a fast-paced and dynamic environment
Advanced English communication skills (written and verbal)

Preferred Qualifications

Experience working in Agile environments
Background supporting telecom, mobile, insurance, or digital platforms
Experience working with multi-channel systems (web, IVR, apps, call center platforms)
Project Management or Business Analysis certifications
Experience collaborating closely with IT delivery and development teams

Why Join Us?

Work on high-impact systems supporting leading mobile carriers and large-scale operations
Be part of a team that directly influences customer experience across digital and operational channels
Collaborate with cross-functional and globally distributed teams
Gain exposure to complex integrations, product launches, and continuous system improvements
Thrive in an environment that is dynamic, evolving, and driven by data and innovation
Competitive compensation aligned with market and internal equity

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Information Security Analyst

Wed, 20 May 2026 07:00:00 GMT

Information Security Analyst, GCC-Assurant

The Information Security Analyst position will provide and serve as a resource for security and compliance related tasks and projects. This role will develop, support, and execute processes that enforce Assurant security policies and standards, regulatory requirements, contractual agreements/obligations and any other IT related security or privacy requirements.

What will be my duties and responsibilities in this job?

Responding to incidents
Participation in audits related to security and compliance
Enforce the privacy and confidentiality of sensitive and confidential information in accordance with company policies
Keep a current understanding of evolving threats and defensive technologies
Maintain awareness and knowledge of contemporary security laws, standards, practices, and methods
Other duties as assigned

What are the requirements needed for this position?

3+ years of experience in an information technology role
1+ years of experience with IT Security
Bachelor’s Degree
2+ years of experience in a technical information security role
4+ years of experience in an information technology role

What are the Preferred Skills required for this position?

Working knowledge of information security control technologies including EDR, web and email gateways, access control, cryptography, vulnerability management, SIEM/log management, ID/IPS, zero-trust networks, and DLP
Working knowledge of network protocols, desktops, laptops, DNS, and networking devices - servers, routers, VPNs, proxies, firewalls
Strong written and verbal communication skills, including the ability to discuss technical topics with a non-technical audience
Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential
Demonstrate ability to engage and collaborate with employees, presenting a friendly, approachable demeanor to leverage security to help others succeed.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Quality Assurance Coordinator

Wed, 20 May 2026 07:00:00 GMT

The Associate Quality Assurance Coordinator is a key position within our growing Miami office. As an Associate Quality Assurance Coordinator, you'll be a problem solver who likes to think on their feet and enjoy challenges. You will thrive in a fast paced and changing environment while identifying training and development needs for our Customer Service call center reps. You will be passionate about customer service, you’ll listen, solve problems, answer questions and work to find a resolution.

What will be my duties and responsibilities in this job?

Identify QA deficiencies through root cause analysis.
Partner with Training and Management to identify programs that reduce errors, and improve both individual and department results.
Develop tools, resources, and job aids to improve individual and overall results.
Balance priorities to achieve deadlines and key target expectations.
Provide statistical data and patterns of top errors by client, product/benefit, and department/team.
Develop action plans to target deficiencies and improve results.
Ability to work with various skill sets, personalities, and working styles.
Work in conjunction with the Call Center Management team to improve the overall associate and department QA scores.
Attend and provide feedback for internal/external client calibration sessions for Customer Care.
Complete weekly/monthly side by side & silent monitoring based on established KPI's.
Maintain positive, productive, and effective relationships with peers, management, and call center employees.

What are the requirements needed for this position?

High school diploma or GED.
2 years related experience for quality assurance in any industry.
Hybrid schedule with 3 days in office at our Miami (Waterford) offices located near the MIA airport.

What other skills/experience would be helpful to have?

Intermediate skill level in Microsoft Office (Excel, Word, and PowerPoint).
Ability to quickly develop rapport with clients and/or customers over the phone in a professional and friendly manner.
Ability to work in a fast paced metric driven environment with proficient multitasking and navigation in a Windows environment.
Strong analytical skills.
Bi-lingual (English/Spanish).

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Coordenador de Analistas de Negócios

Tue, 19 May 2026 07:00:00 GMT

Missão do Cargo

Liderar a equipe de Analistas de Negócios com foco na construção e evolução de estratégias de negócio no setor de seguros, garantindo a integração entre áreas e apoiando decisões estratégicas relacionadas a produtos, rentabilidade, performance e crescimento.

Atuar como ponte entre áreas de negócio e tecnologia, com forte orientação a processos, resultados e geração de valor.

Principais Responsabilidades

Liderar e desenvolver equipe, promovendo visão estratégica e orientação a resultados
Atuar na definição e evolução de processos de negócio, identificando oportunidades de melhoria
Conduzir análises relacionadas a rentabilidade, performance e viabilidade de produtos de seguros
Participar da definição de estratégia de produtos e gestão de portfólio
Interagir com áreas como comercial, planejamento e produtos, apoiando a tomada de decisão
Traduzir necessidades de negócio em direcionadores claros (podendo envolver requisitos, mas não sendo o foco principal)
Atuar como ponto focal entre áreas de negócio e TI, garantindo alinhamento estratégico

Requisitos Técnicos

Forte experiência prévia em negócio dentro do setor de seguros (não apenas TI/projetos)
Vivência em áreas como: Produtos, Planejamento estratégico, Inteligência de negócios, Performance;
Experiência anterior como Analista de Negócios ou Product Owner
Sólido entendimento da jornada de seguros e seus processos
Experiência com análise de viabilidade, definição de estratégia e indicadores de negócio
Inglês intermediário

Diferenciais Fortes

Experiência com gestão de rentabilidade e portfólio de produtos
Atuação com definição de estratégia comercial ou de produtos
Background analítico (ex: estatística, economia, engenharia ou áreas correlatas)

Competências Comportamentais

Pensamento analítico e orientado a processos
Visão estratégica de negócio
Capacidade de influência e suporte à decisão executiva
Comunicação clara com diferentes stakeholders
Postura crítica e capacidade de questionamento com embasamento
Liderança e gestão de pessoas

Indicadores de Sucesso

Performance da equipe e cumprimento de prazos.
Qualidade, completude e precisão na documentação e entrega de projetos.
Satisfação das áreas de negócio e TI com as soluções implementadas.

Benefícios

Local de trabalho: Barueri (Alphaville)
Trabalho Híbrido 3x2 (2 vezes por semana presencial no escritório)
Auxílio Home Office
Assistência Médica Sulamérica
Assistência Odonto Careplus
Seguro de Vida
Previdência Privada
Vale refeição
Vale alimentação
13° cesta alimentação
Vale transporte / Fretado
Auxílio Creche / Babá
Convenio academia – Total Pass
Programa de apoio ao colaborador
Empréstimo consignado
Day off de aniversário
Short Friday no verão

Sobre nós

A Assurant, Inc. (NYSE: AIZ) é uma empresa líder global em produtos e serviços empresariais que apoia e protege a vida conectada das pessoas. Uma empresa da Fortune 500 com presença em 21 países, a Assurant apoia o avanço do mundo conectado por meio de parcerias com as principais marcas do mundo para desenvolver soluções inovadoras e oferecer uma experiência diferenciada aos clientes por meio de produtos e serviços para dispositivos móveis, garantia estendida, serviços de proteção de veículos, seguro prestamista e outros produtos.

Local: Barueri (Alphaville) - Híbrido

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Claims Specialist

Thu, 14 May 2026 07:00:00 GMT

Why work with Assurant?

Some of the benefits you'll get working at Assurant include:

International and Local mentoring programs
Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you
Discounted Employee Share Purchase Program
Diversity panels and employee resource groups
10 weeks company paid parental leave
Development programs and support for higher education
Novated vehicle leasing
Volunteering leave to give back to the communities we serve

What's the role about?

We are seeking enthusiastic individuals to join our Business Services Team in a permanent opportunity. Working a hybrid model between home and our Hawthorn-based office, the successful candidates would be responsible for providing a seamless customer journey. To deliver this customer experience, the successful Claims Specialists will manage end-to-end claims processes including lodgment, adjudication, case management and settlements of Insurance and Warranty claims.

Reporting to the Claims Team Leader you will be responsible for:

Delivering excellent service for all customers and suppliers, by providing timely and accurate response over the phone and via e-mail
Resolving claims in the most cost effective and time efficient manner, whilst complying to all regulatory requirements
Managing claim enquiries received via inbound / outbound calls and emails
Ability to coordinate administrative duties in between calls and emails
Resolving customer complaints and/or objections within delegated authority to ensure best possible outcome for the customer and Assurant
Working effectively in a team environment, collaborating with others and sharing knowledge and skills to achieve team goals and objectives

Does this sound like you?

Previous Customer Service and/or Call Centre experience
Previous experience in claims, insurance and/or warranty (desirable but not essential - we will train you!)
Proactive attitude and willingness to learn
A pleasant and professional phone manner
Great team player
Ability to meet service levels and individual KPI’s
Ability to prioritise and multi-task
Decision making skills and ability to problem solve
Sound knowledge of Microsoft Office Suite

Interested? We've love to talk more...

For further information about Assurant, please visit our website at https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sales Administrator

Thu, 14 May 2026 07:00:00 GMT

🚀 Vacante: Sales Admin Analyst | México

Hibrido: Días en oficina/Home Office

Sueldo mas prestaciones superiores a las de ley

En Assurant buscamos un(a) Sales Admin para dar soporte operativo y analítico a un programa de Garantía Extendida , desarrollado en alianza con un socio de negocio . Esta posición es clave para asegurar la calidad de la información, el control operativo y la generación de insights que impulsen decisiones comerciales.

¿Qué harás en este rol?

• Elaborar reportes diarios, semanales y mensuales de ventas y activación del programa.

• Analizar datos para detectar patrones, generar insights y levantar alertas al área comercial.

• Apoyar la preparación de presentaciones de resultados para clientes y socios de negocio.

• Validar y conciliar información financiera (primas y comisiones) en coordinación con Finanzas.

• Dar soporte operativo y mantener comunicación constante con áreas internas y socios de negocio.

• Proponer mejoras a procesos y desempeño del programa con base en datos.

Lo que buscamos

• Perfil analítico, ordenado y con alta atención al detalle.

• Capacidad para cuestionar información y no solo replicarla.

• Manejo intermedio/avanzado de Excel, Word y PowerPoint .

• Experiencia en seguros, automotriz, garantías, banca o finanzas (deseable).

• Inglés intermedio (deseable).

• Licenciatura en Administración, Finanzas, Ingeniería, Sistemas, Actuaría o afín.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Payment Analyst

Wed, 13 May 2026 07:00:00 GMT

Hibrído: Días en oficina/Home Office

Sueldo mas prestaciones superiores a las de ley

Analista de Operaciones (Pagos).

Funciones

Proceso de validación y trámite de pagos de siniestros de seguros y reclamos de garantía extendida de las diferentes líneas de negocio
Mejorar los procesos y flujos operativos.
Elaboración de métricas y KPI así como su análisis e implementación de acciones clave para contribuir con el cumplimiento y mejora de estas.
Apoyo en las nuevas implementaciones de productos.
Generación de archivos de cierre mensual.
Homologación de criterios e información.

Requisitos:

Titulado universitario
Office, especialmente dominio avanzado de Excel
+ de 3 años de experiencia en empresas multinacionales en áreas de operaciones/Back Office de servicios
Ingles intermedio- avanzado

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Claims Analyst

Wed, 13 May 2026 07:00:00 GMT

Claims Analyst - Auto

Hybrid Model - 2 días Oficina /3 Home Office

Sueldo + prestaciones superiores a las de ley

Buscamos un perfil con sólida capacidad de análisis de siniestros , estricto apego a las condiciones generales de póliza y un fuerte enfoque en servicio al cliente . La posición es responsable de analizar, dictaminar y dar seguimiento a reclamaciones, asegurando la calidad de la información, cumplimiento de SLAs y generación de insights operativos que contribuyan a la mejora continua de los procesos y resultados del negocio.

Experiencia 1 a 3 años

• Experiencia en análisis y gestión de siniestros / claims .

• Experiencia en atención a clientes y manejo de casos.

• Deseable experiencia en lectura e interpretación de pólizas .

Conocimientos técnicos

• Manejo de sistemas de administración de siniestros (claims systems) .

• Análisis de información financiera y técnica.

• Interpretación de indicadores operativos (severidad, frecuencia, SLAs).

• Manejo intermedio de herramientas de análisis (Excel, Power BI u otros).

Formación académica

• Licenciatura concluida o en curso en áreas económico‑administrativas, financieras o afines.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Financial Reporting Analyst

Tue, 12 May 2026 07:00:00 GMT

We are seeking a highly analytical and detail-oriented Senior Data and Reporting Analyst to support the Finance Manager as part of the Financial Planning & Analysis Team. The Senior Data and Reporting Analyst will play a critical role in the development and optimization of financial planning and analysis solutions used to deliver actionable insights for business growth. The candidate should exercise independence and good judgment when developing and formulating comprehensive responses to satisfy business requests, which may be complex in nature. You will work closely with cross-functional teams to develop technical solutions, automate reporting processes to enhance data-driven decision-making, and perform general data analytics. Specific responsibilities may include, but are not limited to:

Duties & Responsibilities

Create and maintain repeatable dashboards & reporting solutions that fulfill FP&A operational needs.
Translate functional/business requirements into technical designs to develop solutions and tools.
Perform a detailed analysis of budget, actuals, forecasts and develop insights for work product delivery to senior leadership.
Develop a working knowledge of the company’s applications, databases, and data pipelines to support in-depth problem solving.
Interact with technical stakeholders to obtain an understanding of application and data warehouse data structures to develop solutions.
Assess data quality, accuracy, and consistency across systems & reports in support of data selection.
Create and maintain queries and scripts for the extraction of analytical data from various sources.
Identify trends and patterns in data to support analysis.
Perform analysis of source data underlying reports in order to provide insight into variances and anomalies. Interact with technical stakeholders and data owners (e.g. Accounting, Account Management, etc.) as needed in order to obtain root cause.
Serve as technical expert to help inform the design of FP&A reporting & analytical solutions.
Create and maintain models for analysis purposes and preparation of business plans, reporting, research, and analysis for internal customers on a monthly, quarterly, and ad-hoc basis.
Identify and recommend opportunities for continuous process improvement.

Skills & Educational Requirements

Bachelor’s degree in business analytics, data science, finance, or related field. Master’s degree or relevant toolset/application certifications are a plus.
Total of 5+ years of experience in financial data and reporting analysis or related role (insurance industry experience is a plus).
Experience with financial reporting; ability to analyze results and communicate findings.
Excellent communication skills: must be able to communicate complex technical issues in a manner that is easily understandable to a non-technical audience.
Proficiency in data analysis and the ability to develop complex solutions.
Technical Skills: extensive experience with SQL (preferably in Microsoft SQL Server), Power BI and Excel (experience with Alteryx is a plus).
Experience working in high volume, complex, data environments.
Excellent people skills to effectively work with other departments.
Strong writing skills in order to document solutions, procedures and insights.
The ideal candidate blends strong technical reporting skills with modern FP&A practices, including responsible use of AI to streamline workflows and generate clearer insights.
Ability to work with minimal supervision.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Financial Analyst

Tue, 12 May 2026 07:00:00 GMT

Job Purpose

Financial Analyst supports operational and financial effectiveness by analyzing results, preparing reports, and providing insightful explanations for quarter-end earnings, Forecasts and Plan deliverables.

Primary Job Accountabilities/Responsibilities

Analyze monthly operating variances and summarize key business metrics, comparing actual results to Forecasts and Plans.
Develop and maintain report to assess historical expense performance and project future outcomes for Planning/Forecast cycles
Prepare and distribute month-end, quarter-end, and year-end financial reports to relevant stakeholders.
Identify, investigate, and resolve discrepancies in financial, accounting, and data quality.
Utilize software tools such as Excel, PowerBI, and other databases to compile, manipulate, and format data.
Recommend and implement process improvements to enhance operational efficiency.
Participate in operational meetings to gather insights and support management in evaluating business decisions.
Apply critical thinking to challenge assumptions, identify root causes, and propose innovative solutions.
Assist operational teams in preparing and managing their budgets.

Required Experience, Skills, and Knowledge

Bachelor’s degree in Business, Finance or Accounting
Fluent English
Minimum of 3 years of experience in financial analysis, including budgeting, forecasting, and data interpretation
Proficiency in Microsoft Excel, PowerPoint, Word
Strong analytical, time management and problem-solving skills
Excellent attention to detail and accuracy in data handling
Ability to communicate complex financial information clearly to non-financial stakeholders

Preferred Experience, Skills, and Knowledge

Familiarity with financial systems such as SAP, Oracle, or similar ERP platforms
Experience working in a shared services or multi-site operational environment
Knowledge of financial reporting standards and variance analysis
Ability to manage multiple priorities and meet tight deadlines
Strong interpersonal skills and ability to collaborate across departments

Work Environment

Environment/Physical Demands: This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer and phone. Employee is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to talk and hear. Required to use hands to finger, handle, or feel objects, tools or controls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Customer Service Claims Associate - Dutch speaker

Mon, 11 May 2026 07:00:00 GMT

Customer Service Claims Associate – Dutch Speaker

Location: Amsterdam, 1105 BE

Overview of the Position

As a member of our European Claims team, your main responsibility will be to assess and resolve insurance claims. We are seeking candidates with an excellent command of the Dutch language, strong listening skills, and the ability to communicate effectively with customers.

We are proud to partner with one of the largest telecom brands in the Netherlands. In this role, you will support customers by assisting with claims related to lost, stolen, or damaged mobile phones and other devices.

What Makes Us Different?

You will receive extensive training to fully prepare you for your role.
Flexibility – we support hybrid working, and you can work from the office, from home, or a combination of both depending on your schedule.
We provide a home working allowance, as well as a travel allowance if you commute to the office.
Part-time work is possible and negotiable.
We believe that work-life balance is important – that’s why we offer 28 days of vacation plus public holidays. You can also accrue additional days if you have no sick leave or absences over the course of a year.
Employee wellbeing is important to us – we provide a monthly allowance (€45 net per month), as well as an Employee Assistance Programme offering support on topics such as health, family, and financial matters.
Many additional benefits, including a premium-free pension, bonus schemes, premium-free WIA insurance, a monthly holiday allowance, career development opportunities, and more. We also provide a €50 net allowance on your birthday.
Access to Udemy for learning and development opportunities.
Salary: €2,450 gross per month.

Key Responsibilities

Assess and resolve insurance claims
Provide administrative support via email

Requirements

Fluent in Dutch at an advanced level
Excellent verbal, written, and listening skills
Basic computer skills, including data entry, website navigation, and use of standard software

Working Conditions

Standard office environment

#LI-Hybrid
#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Assistant Finance Controller - German Speaker

Mon, 11 May 2026 07:00:00 GMT

Assistant Finance Controller, German market

Location: Amsterdam - Hybrid working preference, 2 days office, 3 days from home

**Fluent in German & English is necessary for this role**

The Opportunity:

We’re looking for a Assistant Finance Controller / Busin ess Partner to manage the financial accounts for our German business. You will work close to the business, bring clarity, insight, and confidence to financial decision‑making. In this role, you’ll play a key part in ensuring accurate, compliant, and transparent financial operations across Assurant Europe, while partnering with senior stakeholders to support sustainable growth.

You will report to the European Finance Controller and work collaboratively with the Operational Function holders and CEO of Assurant Deutschland GmbH (ADG) and the Head of Financial Planning & Analysis of Europe, contributing to both day‑to‑day operations and longer‑term financial strategy. This is a great opportunity for a finance professional who values purpose, partnership, and impact in a diverse, international environment.

What you will do:

Accounting, Control & Reporting

Partner with the business to oversee daily, weekly, and monthly financial processes, ensuring accuracy, compliance, and continuous improvement.
Coordinate bookkeeping, transaction management, and cost allocations across Assurant Deutschland GmbH (ADG)
Lead month‑end close activities and support the preparation of management and statutory financial reports, including balance sheets and P&L.
Support forecasting, budgeting, and planning activities, working closely with FP&A and wider finance colleagues.
Help maintain strong financial systems, controls, and governance frameworks (including SOX and internal controls).
Prepare audit materials and support internal and external audit processes.
Contribute to Solvency II and actuarial calculations, as well as annual financial statements

Liquidity, Treasury & Capital

Monitor liquidity, investments, and balance sheet positions, supporting effective treasury management.
Prepare and review payments, ensuring accuracy and timeliness.
Provide input to capital and solvency management activities.

Tax & Regulatory Collaboration

Work in partnership with the European Tax team to support accurate and timely tax compliance, including VAT and Insurance Premium Tax (IPT).
Ensure ADG tax and regulatory requirements are met with care and attention to detail.

What you Bring:

Experience & Knowledge

Experience in finance roles, ideally within financial services or insurance (reinsurance knowledge is a plus, not a requirement).
Strong grounding in accounting, control, and financial reporting.
Exposure to Solvency II (or a willingness to develop your knowledge in this area).
Experience working in a matrix or multi‑stakeholder environment.
Comfortable using finance systems and digital tools to drive efficiency and insight.

Skills & Capabilities

Confident working with a range of internal and external stakeholders, including auditors, regulators, and banking partners.
Able to balance attention to detail with a pragmatic, solution‑focused mindset.
Comfortable working to deadlines in a dynamic environment.
Strong sense of integrity and accountability.

Education & Languages

Degree or equivalent professional qualification in Finance, Accounting, or a related field.
Professional working proficiency in German (C1/C2) and English (written and spoken).

Benefits & Training

Hybrid and flexible working to support different working styles and life commitments.
Competitive base salary with a performance‑related bonus.
Premium‑free pension & WIA, and contribution to health insurance.
Transportation and working from home allowance
28 days of holiday, plus wellbeing and employee support programmes.
Ongoing learning and development opportunities to support your growth.

Our Values:

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

We look forward to receiving your application!

#AssurantProudHK

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Dealer Development Manager

Fri, 08 May 2026 07:00:00 GMT

Job Purpose

Drive profitable partnerships with auto dealerships by leveraging Assurant’s sales process. Provide training and support to Finance & Insurance (F&I) departments, monitor performance, and implement strategies to maximize product penetration and customer satisfaction.

Key Responsibilities

Develop and secure agreements with auto dealerships through prospecting, referrals, and relationship building.
Apply Assurant’s sales process to identify needs, present solutions, and close deals.
Maintain and update prospect/client database; report progress to Director.
Service dealership accounts, resolve issues, and ensure satisfaction.
Train and develop dealership personnel to improve results.
Monitor and enhance sales of Assurant products (e.g., Vehicle Service Contracts).
Conduct sales meetings and presentations to promote Assurant products.
Recommend new products/services and support fixed operations.
Ensure dealerships achieve targeted penetration levels.
Support to automotive fixed operations.
Perform other duties as assigned.

What We’re Looking For

Bachelor’s degree in Marketing, Business, or equivalent experience.
3+ years in automotive dealership operations.
Experience in F&I product-related sales.
Strong interpersonal and negotiation skills; self-starter.
Valid driver’s license and ability to travel extensively.

For further information about Assurant, please visit our website: https://www.assurant.com/

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Lead IT QA Analyst (QTest/ALM/Test Rail)

Thu, 07 May 2026 07:00:00 GMT

Lead IT QA Analyst, Assurant, GCC-India

The QA Lead is responsible for overseeing the quality assurance activities within the organization, ensuring that software meets the highest standards of quality and reliability. This role involves leading a team of QA engineers, developing testing strategies, and collaborating with other departments to ensure seamless product releases.

This position will be in Hyderabad at our India location.

Work Timings: 3:30 PM IST ~ 12:30 AM IST.

What will be my duties and responsibilities in this job?

Lead, mentor, and guide a team of QA engineers, fostering a culture of quality and excellence (20%)
Design and develop comprehensive test plans, test cases to ensure thorough coverage of features (10%)
Coordinate and execute manual and automated testing efforts, including functional, regression and performance testing (15%)
Collaborate with development teams to identify and resolve defects, ensuring timely delivery of high-quality software (15%)
Monitor the key performance indicators (KPIs) for quality metrics and drive continuous improvement initiatives (10%)
Provides QA oversight and guidance to QA team members to ensure project milestones are met and that QA activities are handled in accordance with project standards (20%)
Continuously improve quality processes and standards (10%)

What are the requirements needed for this position?

Bachelor’s degree in computer science, Engineering, or a related field
10+ years of experience in software quality assurance, with a focus on leading QA teams
Strong understanding of QA methodologies, tools, and processes.
Experience with test automation frameworks and tools (e.g., Selenium, JUnit, TestNG, or similar)
Proven track record of developing and executing test strategies for complex projects
Experience in managing QA projects and coordinating with cross-functional teams.
Strong understanding of software development life cycle (SDLC) and Agile methodology
Proficiency in mobile or web application testing
Excellent analytical and problem-solving skills
Strong communication and collaboration abilities
Nice to have - salesforce testing experience

Tech Stack

JIRA
qTest/ALM/TestRail
Bitbucket
Jenkins
Postman, SOAP UI
Git
Java
Power BI (Optional)

What are the preferred requirements needed for this position?

Experience with performance testing tools (e.g., JMeter, LoadRunner)
Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI)
Knowledge of programming languages such as Java, Python, or C# for test automation

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Directeur des Ventes (H/F)

Thu, 07 May 2026 07:00:00 GMT

Qui sommes-nous ?

Assurant, Inc. (NYSE : AIZ) est un des leadeurs mondiaux dans le domaine des assurances affinitaires. Notre entreprise figure au classement Fortune 500 et membre du S&P 500, négociée à la Bourse de New York sous le symbole AIZ, et se concentre en France sur les marchés monétiques et objets connectés.

Présent aujourd’hui dans plus de 20 pays, Assurant compte 15 500 collaborateurs dans le monde.

Pour en savoir plus sur le Groupe, consultez notre site assurant.com ou suivez-nous sur X Corp @AssurantNews.

Contexte et enjeux :

Rattaché(e) au Directeur Commercial France, vous êtes responsable de la définition et du déploiement de la stratégie d’animation commerciale du réseau terrain. Vous jouez un rôle clé dans l’atteinte des objectifs de croissance, la montée en compétences des équipes et la qualité des pratiques commerciales, dans un environnement réglementé.

Dans ce contexte, vos missions sont :

Vous déclinez la stratégie commerciale en objectifs opérationnels clairs et pilotables, suivez la performance (CA, volumes, qualité des ventes, conformité) et analysez les résultats par zone, réseau et point de vente afin d’identifier les leviers d’optimisation et les plans d’action correctifs. Vous structurez des reportings réguliers, anticipez les risques business et formulez des recommandations à forte valeur ajoutée.

Manager engagé(e), vous animez, encadrez et développez les équipes commerciales terrain. Vous définissez l’organisation du territoire, optimisez la couverture commerciale et veillez à la montée en compétences continues des collaborateurs, tant sur les aspects commerciaux que relationnels et réglementaires.

Vous assurez une organisation performante et maîtrisée de l’activité en pilotant la rémunération variable, les budgets d’animation commerciale, les prévisions de ventes et l’optimisation des coûts. Garant(e) de la conformité, vous veillez au respect de la réglementation, des standards de vente et des règles Assurant, tout en étant force de proposition sur des projets transverses et des démarches d’amélioration continue.

Enfin, vous travaillez en étroite coordination avec les équipes Grands Comptes, Marketing, Opérations, Finance et les équipes Europe, et participez activement aux instances commerciales France et Europe.

Votre profil :

Issu(e) d’une formation supérieure Bac +5 (école de commerce, Master 2 ou équivalent), vous disposez d’au moins 5 ans d’expérience sur un poste similaire, avec une expérience confirmée du management d’équipes commerciales terrain.

Vous maîtrisez le pilotage de la performance commerciale et la gestion de P&L, possédez la capacité professionnelle DDA – Niveau I (CAPA 1), et évoluez aisément dans un environnement réglementé.

Un anglais professionnel est requis, tout comme le permis B pour des déplacements fréquents (environ 60 %).

Reconnu(e) pour votre leadership, votre capacité à fédérer et votre sens de l’influence positive, vous savez instaurer un climat de confiance, faire preuve de pédagogie, de rigueur et d’orientation résultats. Votre proactivité, votre capacité d’analyse et votre aisance en mode collaboratif seront des atouts clés pour réussir dans ce rôle stratégique.

Ce poste est à pourvoir en CDI sur Aix-en-Provence.

Vous avez le goût du challenge et souhaitez évoluez au sein d’une société dynamique en forte croissance et sur des fonctions responsabilisantes, REJOIGNEZ-NOUS !

Rejoindre Assurant, c'est :

Bénéficier de notre culture d’entreprise « The Assurant Way » et incarner au quotidien nos valeurs d’Intégrité, d’Innovation, de Pragmatisme et de Résultats liant l’ensemble des collaborateurs
Vivre une expérience humaine riche dans une entreprise reconnue et internationale et bénéficier d’avantages attractifs tels que :

Participation
Titres restaurants
Couverture mutuelle et prévoyance de qualité pour vous et vos proches
Une politique parentalité forte
Démarche Qualité de Vie au Travail vous permettant de proposer des améliorations pour votre quotidien
Un équilibre vie privée – vie pro amélioré grâce au travail en mode hybride (possibilité de télétravail)
Différents programmes de reconnaissance des employés

Cette liste n'est pas exhaustive.

Assurant est une entreprise handi-accueillante, dont la volonté est de faciliter l'intégration, de favoriser le maintien dans l'emploi et d'accompagner dans leur évolution professionnelle les personnes en situation de handicap.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Security Administrator

Wed, 06 May 2026 07:00:00 GMT

The Security Administrator position will provide and serve as a SME for technical support and serve as a liaison for activities related to security, compliance, audits and reporting. The role will support technical security/compliance related customer requests and execute and maintain procedures to support related projects as an SME.

Responsibilities

70% - Support

Complete security and compliance requests within defined timeframe and expectations
Inform manager with any concerns related to security or compliance based off role access or SOD concerns.
Assist with external, internal or 3rd party compliance or audit requests
Track, report and maintain all processes, tools and documentation related to security and compliance procedures
Support owners of internal and regulatory controls such as SOX, SSAE18, ISO and PCI by providing the appropriate documentation and position of compliance
Handle activities of moderate to high risk and complexity
Analyze and assess security related requests identifying least privileged access.
Provide after hour on-call support on a rotating basis or as required
Respond to any critical issues or business concerns
Provide troubleshooting and assistance on security related issues

30% - Projects

Participate in medium to large projects as required
Provide technical or process leadership for each project by analyzing and assessing security tasks required for the project.
Provide manager with appropriate status reporting
Identify and inform manager of any issues, concerns, or vulnerabilities within the project
Create task and test plans on projects

Basic Qualifications:

1+ years of IT, security administrator or related experience
Basic understanding of IT, Security and Compliance with some specific knowledge or experience in a related discipline

Preferred Experience:

Bachelor’s degree in Information Security, Business Management, Computer Science or related field; or related experience
Professional certifications (e.g. CISSP, CISA, Security +, etc)

Knowledge and skills:

Work independently, demonstrate initiative, adapt to change, engage in collaborative thinking, work in a virtual setting and maintain attention to detail
Good customer service, communication and relationship skills.
Good written and verbal communication skills.
Ability to effectively communicate with internal/external clients, management, and other IT and business resources.
Ability to handle multiple, complex tasks at the same time.
Willing and able to work the required hours to complete the work.
Understand the typical business issues related to security and compliance.
Broad understanding of Directory Services, Identity Management, Role Management and general rules around Identity Services as required.
Skills to understand and analyze processes for internal or external audits, exams and regulatory requirements (i.e. SSAE18, SOX, PCI).
Collaborate with other Assurant peers on compliance, security and related concepts and controls to ensure the organization aligns

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sailpoint IdentityIQ Developer

Tue, 05 May 2026 07:00:00 GMT

The Sailpoint IdentityIQ Developer is responsible for developing and implementing secure solutions across the Assurant IDM enterprise. The solutions shall be designed to mitigate and/or reduce business exposure to information security risks. This role will be focused on the build out of our IDM tool (SailPoint IIQ) and processes.

What will be my duties and responsibilities in this job?

Developing connectors, workflows, rules and enhancements, to support IGA platforms (Sailpoint IIQ) that meet business requirements, policies, and IS standards.
Supports the day-to-day and maintenance of IGA platform solutions that meet business requirements, policies, and IS standards.
Designs solutions that integrate with the current IAM platform including provisioning, de-provisioning and integration of applications for authentication and authorization.
Creates conceptual and detailed technical design documents.
Provides accurate and timely estimates (work breakdown schedules).
Documents and executes unit and integration tests.
Defines and implements standards and best practices for software development.
Participates in code review sessions as a coordinator, owner, reader, recorder or observer.

What are the requirements needed for this position?

3+ years of experience with Sailpoint IIQ development and/or IDN.
Relevant experience in Analysis, Design, Development, Implementation
Very good understanding of Identity and Access management concepts, Provisioning, Governance, Life Cycle Management (LCM) and Compliance
3+ years of experience with Java /J2EE / BeanShell development background
Must have WEB Services development experience (SOAP AND REST/JSON)
3+ years of experience Identity Management, Directory Services, Role Management and general rules around Identity Services Other IDM tools are a plus: Okta, Cyberark, Oracle Identity Manager or Saviynt

What other skills/experience would be helpful to have?

Bachelor’s degree in Information Security, Computer Science or related discipline
Professional certifications (e.g. CISSP, CISA, Security +, etc)
Appropriate certification preferred:
IdentityIQ Engineer Certification
IdentityIQ Associate Certification
Certificated Ethical Hacker (CEH)
Offensive Security Certified Professional (OSCP)

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website: https://www.assurant.com/

#AssurantProudJR

#LI-Remote

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Senior Account Executive- Mid-Atlantic

Tue, 05 May 2026 07:00:00 GMT

Assurant redefines the boundaries of protection—safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world’s most successful brands. As a Fortune 500 company with more than 14,000 employees across 21 countries, Assurant leads the way in leveraging insights and technology to transform customer connections that build loyalty and drive value.

The Senior Account Executive serves as a key liaison between clients, internal teams, and external partners, delivering high-quality service and supporting sales growth. This role is responsible for managing assigned client portfolios, identifying new business, distribution, and service opportunities, and overseeing implementation to ensure seamless execution. The Senior Account Executive builds strong client relationships, collaborates cross-functionally, safeguards data integrity from proposal through implementation, and evaluates financial performance. The role also provides strategic recommendations to drive program profitability while managing contracting activities.

Location Requirements:

Preferred residency in North Carolina, Ohio, Virginia, Maryland, Washington DC, Delaware, or Kentucky.

Travel Requirement:
Up to 40% travel required

What makes us different?

A+ financial rating at AM Best for Domestic P&C
Second largest carrier in WYO program & NFIP provider in the United States.
Assurant private commercial program on our own surplus company paper, Voyager Ins.
Competitive base salary with annual performance bonus
Comprehensive medical, dental, and vision coverage starting day one
401(k) with a 6% company match
Paid time off, holidays, and a volunteer day
Remote work environment
Professional development opportunities
Employee wellness and mental health resources

What will be my duties and responsibilities in this job?

Serve as the primary point of contact for assigned clients, managing day-to-day relationships to ensure high levels of satisfaction, retention, and service quality, while also uncovering new opportunities.
Build and maintain strong relationships with key client stakeholders at multiple levels, including regular engagement with senior leadership.
Respond to client inquiries accurately and promptly, resolving issues and escalating quality concerns as needed to ensure timely resolution.
Identify, present, and support the implementation of new business opportunities, program enhancements, and strategic solutions that drive revenue growth and client retention.
Oversee client implementations and ongoing program changes, ensuring alignment with contractual terms, regulatory requirements, and business guidelines.
Monitor service performance, key business metrics, and revenue goals; provide clear performance updates and insights into internal leadership.
Prepare and lead client Business Reviews, including coordinating materials, documentation, logistics, and stakeholder participation.
Analyze program performance and financial results to identify risks, address issues, and recommend solutions or alternative approaches.
Ensure accuracy and integrity of client and business arrangement data from sales through implementation and ongoing changes.
Manage contracting and re-contracting activities, collaborating cross-functionally with internal teams such as Legal, Operations, Claims, Underwriting, Actuarial, and Sales.
Partner with Legal to support contract and addendum development and ensure all necessary approvals are obtained.
Implement program improvements that increase operational efficiency and reduce costs while maintaining service excellence.

What are the requirements needed for this position?

A minimum of 3 years of experience in agency sales, marketing, and/or account development experience.
A minimum of 1 year of experience in Private Flood insurance or NFIP.
Bachelor’s degree or equivalent experience.
Experience building long-term relationships with clients and providing solutions based on business needs.
Proficiency with MS Tools i.e., Excel, Word, and PowerPoint.

What other skills/experience would be helpful to have?

Preferred residency in one of the following states: in North Carolina, Ohio, Virginia, Maryland, Washington DC, Delaware, or Kentucky.
Ability to work effectively with various company functions and individuals.
Perform work responsibilities promptly and in a fast-paced, high-volume office work environment.
Excellent written and verbal communication skills.
Manage large groups to drive results.
Experienced in performing effectively when priorities, direction, and resources change.
Collaborate well with direct and indirect management.
Ensure alignment with the established Assurant and line of business goals/objectives.
Apply expert problem-solving skills to the most complex issues and recommend improvements.
Advanced knowledge of channels and Assurant's business.

How much travel should I expect?

Up to 40%

#-LI-Remote

#AssurantProudKS

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Solution Architect

Tue, 05 May 2026 07:00:00 GMT

Assurant, Inc. is seeking a Solution Architecture (SA) to provide leadership and technical guidance in the design and implementation of technology solutions to gain competitive advantage in support of business needs and strategy.

The Solution Architect translates business requirements into implementable technology solutions that optimally balance cost, speed of delivery, and value while leveraging existing technologies and standards whenever possible. The Solution Architect provides leadership to ensure successful implementation working iteratively with the team to bring about successful and timely delivery of business-centric, integrated technology solutions aligned with Enterprise Architecture.

This is a remote position.

Responsibilities:

Solution Design: The SA interacts with business unit management, applications systems management, technology management, vendors and industry experts in order to map business requirements into technology solutions that optimally balance cost, speed of implementation, and value while leveraging existing technologies and standards whenever possible.
Technology Leadership: The SA ensures that designed Solutions are successfully implemented by participating in all phases of the SDLC while working iteratively to ensure that systems are successfully evolved and delivered as maintainable finished solutions.
Solution Communication and Documentation: The SA provides clear and valuable documentation to support the team and communicates it effectively.
Technology Research: The SA conducts research on new and emerging technologies for practical application to business problems and strategic initiatives in the context of assigned work efforts.
Architecture Evolution: The SA reviews the current technology architecture landscape and seeks ways to leverage, improve and/or extend corporate technology investments. In the context of specific project efforts the Senior SA works with line management in establishing technical directions and strategies that ensure cross-platform architectural components properly “fit” within the enterprise and maximum benefit can be gained.
Definition of Solution Architecture Best Practices: The SA supports the team in the development of best practices, documentation templates and process and workflow to optimize delivery.
Mentoring and Support for Team Members: The SA supports the team through mentoring and ongoing guidance for fellow team members.
Prioritization and Management of the Team’s Business Line Portfolio: The SA works with business and technology management to help manage and prioritize the team’s engagement with a specific business line or area.

Basic Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or related field,
7+ years of intermediate to senior level experience in multiple information technology disciplines such as Host/Server technology, communications (voice/data), PCs, mobile devices, virtualization, databases, applications, middleware, web technologies, data security and operating systems. Broad experience in different technology stacks such as IBM - Java/J2EE or Microsoft (.NET), Azure Cloud deployment, AI
2+ years or experience with Microsoft software development

Preferred Qualifications:

Experience with and understanding of the deliverables and value proposition of Solutions Architecture
Experience delivering business-centric, integrated technology solutions at an international scale
Understanding of corporate strategy (and how technology supports and enables)
Deep understanding of technology trends and a broad knowledge of technology products and vendors
Exposure to multiple, diverse technical configurations, technologies, and processing environments.
Knowledge of all components of holistic enterprise architecture.
Ability to handle multiple tasks; Problem solving; Creative thinking, developing and acting on ideas.
Ability to balance the long-term and short-term implications of individual decisions.
Ability to comprehend rapidly the functions and capabilities of new technologies.
Exceptional written, verbal and presentation skills in order to communicate to peers, management, and business unit staff
Knowledge of IT systems technology developments and trends.
Broad knowledge in technology products.
Understanding of Agile processes
Familiarity with leveraging the Microsoft technologies: Azure / cloud, DevOps,.NET, etc
Experience with common system integration and services frameworks such as SOA
Experience with AI solutions and the use of AI leveraging major providers (i.e. Azure AI Foundry, OpenAI, etc.)
Experience participating in a diverse team setting
Ability to act in a leadership role supporting teams of skilled resources
Extensive knowledge of IT development best practices and processes
Experience in mentoring and educating fellow technology staff members
Ability to manage reporting and metrics for a small set of work efforts

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr. Business Unit Systems Analyst

Wed, 29 Apr 2026 07:00:00 GMT

About the Role

We are looking for a Senior Business Unit Systems Analyst to join our Operations Process Management (OPM) team within Connected Living / Home Solutions . This role plays a critical part in supporting complex business systems, ensuring operational continuity, and partnering closely with IT and business stakeholders.

You will act as a technical and functional expert, supporting production systems, analyzing issues, validating system changes, and contributing to enterprise-level initiatives that impact core operations.

Key Responsibilities

Provide production support and triage for system issues impacting operations and call centers
Investigate, reproduce, and document system defects in lower environments
Create, prioritize, and track bugs in partnership with IT teams
Execute system testing and validations to ensure solutions meet business and operational needs
Run and analyze SQL queries to support troubleshooting and analysis
Gather, document, and translate complex business and system requirements
Participate in testing, quality assurance, and implementation activities for complex projects
Collaborate with cross-functional teams including IT, Operations, and Business partners
Support system enhancements that improve efficiency, compliance, and scalability

Required Qualifications

7+ years of experience as a Business Analyst, Systems Analyst, or similar role (or equivalent combination of experience)
Bachelor’s degree in Business Administration, Information Technology, or a related field (or equivalent experience)
Strong experience supporting complex systems and integrations
Hands-on experience with SQL and system analysis
Solid understanding of testing methodologies and defect management
Experience working with production systems and operational support
Excellent written and verbal communication skills in English
Ability to manage multiple priorities independently in a fast-paced environment

Preferred Qualifications

Experience working in Agile environments
Project Management or Business Analysis certification
Experience supporting enterprise or multi-system environments
Background working closely with IT delivery teams

Why Join Us?

Work on complex, high-impact systems supporting enterprise operations
Collaborate with experienced, cross-functional teams across the business and IT
Gain exposure to large-scale initiatives, integrations, and process improvements
Competitive compensation aligned with market and internal equity

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

SR Business Unit Systems Analyst

Wed, 29 Apr 2026 07:00:00 GMT

About the Role

Key Responsibilities

Provide production support and triage for system issues impacting operations and call centers
Investigate, reproduce, and document system defects in lower environments
Create, prioritize, and track bugs in partnership with IT teams
Execute system testing and validations to ensure solutions meet business and operational needs
Run and analyze SQL queries to support troubleshooting and analysis
Gather, document, and translate complex business and system requirements
Participate in testing, quality assurance, and implementation activities for complex projects
Collaborate with cross-functional teams including IT, Operations, and Business partners
Support system enhancements that improve efficiency, compliance, and scalability

Required Qualifications

7+ years of experience as a Business Analyst, Systems Analyst, or similar role (or equivalent combination of experience)
Bachelor’s degree in Business Administration, Information Technology, or a related field (or equivalent experience)
Strong experience supporting complex systems and integrations
Hands-on experience with SQL and system analysis
Solid understanding of testing methodologies and defect management
Experience working with production systems and operational support
Excellent written and verbal communication skills in English
Ability to manage multiple priorities independently in a fast-paced environment

Preferred Qualifications

Experience working in Agile environments
Project Management or Business Analysis certification
Experience supporting enterprise or multi-system environments
Background working closely with IT delivery teams

Why Join Us?

Work on complex, high-impact systems supporting enterprise operations
Collaborate with experienced, cross-functional teams across the business and IT
Gain exposure to large-scale initiatives, integrations, and process improvements
Competitive compensation aligned with market and internal equity

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Business Product Manager

Wed, 29 Apr 2026 07:00:00 GMT

About the Role

We are seeking a Business Product Manager to join our Operations Business Product team within Connected Living Policy Operations . This role acts as the key business owner for assigned products and systems, ensuring that development efforts are aligned with business priorities and deliver maximum value.

You will work closely with Operations, IT, and Platform Development teams, playing a critical role in shaping product direction, prioritizing work, and enabling successful Agile delivery.

What You’ll Do

Own and manage the Product Backlog , ensuring clear priorities based on business value
Translate business needs and scope documents into features, epics, and stories
Partner with Agile delivery teams to guide development and ensure readiness
Represent the business in Agile ceremonies including refinement, PI planning, and retrospectives
Facilitate trade‑off decisions when capacity or priority conflicts arise
Collaborate with stakeholders to gather input, provide updates, and align expectations
Ensure solutions meet user needs and acceptance criteria before release

What You Bring

Bachelor’s degree in Business, Technology, or equivalent experience
5+ years of experience in Product Management, Product Ownership, or business/technology roles
Strong understanding of Agile frameworks
Proven experience managing backlogs and prioritizing work by value
Excellent communication, facilitation, and stakeholder management skills
Ability to influence decisions without formal authority
Advanced English proficiency

Nice to Have

Certified Scrum Product Owner (CSPO) or similar certification
Experience with tools such as JIRA, Azure DevOps, or SQL
Background in enterprise or operational environments

Why Join Us

High‑impact role with real ownership and visibility
Collaborative, Agile‑driven environment
Opportunity to influence product strategy and delivery
Competitive compensation and remote flexibility

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Talent Acquisition Partner

Wed, 29 Apr 2026 07:00:00 GMT

At Assurant, we help people thrive in a connected world. As a Fortune 500 company with a global footprint, we support and protect major consumer purchases — from mobile devices and vehicles to homes and specialty insurance products.

Our Talent Acquisition team plays a critical role in how we grow. We’re looking for a Talent Acquisition Partner who enjoys partnering with leaders, delivering strong candidate experiences, and balancing efficiency with a thoughtful, human approach to hiring.

About the Role

The Talent Acquisition Partner is a full‑cycle recruiter who partners closely with hiring managers to deliver high‑quality hiring outcomes across defined roles or business segments. You’ll own requisitions end‑to‑end — from intake through offer — translating hiring needs into effective attraction, selection, and offer strategies.

Successful TA Partners at Assurant are trusted advisors, not order‑takers. You’ll lead structured intake conversations, guide hiring managers through screening and selection decisions, and use market insights and funnel data to adjust strategy. You balance speed with quality, keep candidates informed and engaged, and maintain strong organization, data integrity, and compliance throughout the process.

You’ll manage your own workload while also contributing to broader team delivery, stepping in to support sourcing or pipeline efforts during peak hiring periods. Throughout the experience, you’ll serve as an ambassador for Assurant’s employment brand — delivering transparency, respect, and clear communication at every interaction.

What will be my duties and responsibilities in this job?

Own full‑cycle recruiting for assigned roles, from job posting and sourcing through selection and offer delivery
Partner with hiring managers through structured intake and ongoing consultation
Manage recruiting funnels and pipelines to deliver timely, qualified candidate slates
Guide hiring managers and interview teams on selection best practices
Negotiate offers within established guidelines and coordinate required approvals
Deliver a consistent, transparent, and human‑centered candidate experience
Maintain accurate, compliant data and strong requisition hygiene in recruiting systems
Support team‑wide hiring needs through sourcing and pipeline assistance as needed

What are the requirements needed for this position?

Bachelor’s degree or equivalent relevant experience
3+ years of full‑cycle recruiting experience supporting entry‑level, mid‑level, or high‑volume roles
Strong consultative and stakeholder partnership skills
Experience advising on offer strategy and negotiating within guidelines
Proficiency with ATS/CRM tools and a compliance‑focused mindset

What other skills/experience would be helpful to have?

Experience partnering with leaders on hiring strategy or market conditions
Comfort operating in dynamic or matrixed environments
Ability to interpret recruiting metrics and funnel data to inform decisions
Familiarity with Workday, Beamery, Paradox, or similar platforms
Experience with proactive sourcing or talent pipeline development

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com .

For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way .

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Customer Service Claims Associate - Dutch speaker

Tue, 28 Apr 2026 07:00:00 GMT

Customer Service Claims Associate - Dutch speaker

Amsterdam 1105 BE

Overview of Position

As a member of our European Claims team, your main responsibility will be to assess and resolve insurance claims. We are seeking candidates who have an excellent command of the Dutch language, good listening skills, and the ability to effectively communicate with our customers. We are proud to work with one of the largest telecom brands in the Netherlands. This role involves providing service to ensure that their customers receive assistance with claims in the event of a lost, stolen, or damaged mobile phone or gadget.

What makes us different?

You will receive extensive training to fully prepare you for your position
Flexibility - we support hybrid working but you also have the option to work in the office or both depending on the shifts/hours you work. We pay a home working allowance, and if you travel to the office, a travel allowance.
Part-time work is possible and negotiable.
We believe that work-life balance is important - that's why we offer 28 days of vacation plus time off on public holidays, and you accrue extra days if you have not been sick or absent in one year.
Healthy employees and their wellbeing are important – we pay you a monthly allowance (€45 net per month) for your health and wellbeing, and we have a Programme for employees and their families to help with practical information and advice on a wide range of topics related to health, family, money matters
Many additional benefits, including premium-free pension, bonus schemes, premium-free WIA insurance, an monthly holiday bonus, career opportunities, and much more! We even give you an allowance ( €50 net ) on your birthday
Udemy Learning and development opportunities

What will be my duties and responsibilities in this job? 

Assess and resolve insurance claims
Support with admin activates on email

What are the requirements needed for this position? 

Fluent Dutch speaking at an advanced level
Excellent verbal, written, and listening skills
Basic computer skills, including data entry, website navigation, and other software

What are the working conditions and physical requirements of this job?  

General office demands  

#LI-Hybrid

#AssurantProudHK

This job posting is part of our ongoing efforts to build a strong talent network for current and future opportunities. We invite you to apply, and qualified candidates will be contacted as roles become available.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

AVP, Account Management Retail

Tue, 28 Apr 2026 07:00:00 GMT

The AVP, Account Management Retail, serves as the primary owner of an established client relationship, responsible for leading internal cross functional teams and ensuring seamless execution and the health and success across all engagements. This role acts as the central point of accountability for the client, proactively identifying risks, resolving issues, and driving alignment between client objectives and internal delivery teams to support long term partnership growth.

They partner closely with stakeholders across sales, service, operations, product, and project support to ensure issues are addressed quickly, client expectations are managed effectively, and commitments are consistently met. Candidates need to exhibit a strong understanding of the direction and importance of strategic objectives, and lead through others and self to effectively and timely deliver management expected outcomes.

What will be my duties and responsibilities in this job?

Contributes to creation (may independently create) and deploys key strategies and initiatives to promote revenue growth, engagement, cost efficiencies, improved customer experiences, etc. with the existing client base.
Develops and cultivates relationships with key client team members to ensure the stability of existing business, managing or overseeing management of all day-to-day interactions and client needs.
Develop, negotiate, and execute contracts for large clients that are new, extensions, or renewal according to what is best for the company or guided by management.
Guides direct and matrix resources in development of annual business plans and client business reviews to ensure metrics and mutual revenue goals are being met.
Drives (may lead others to drive) service utilization at the client level. This includes defining services to be performed as priced and contracted.
Leads selection, prioritization, and coordination of client projects in collaboration with Client Services, including new client installs, new product installs, new service installs, or new customer experience installs.
Anticipates and/or resolves client issues with cross-functional area leaders and drives operational process efficiencies. Ultimately responsible for working with cross-functional teams to deliver exceptional and expected performance for Client.
Will present program performance as requested to executive levels.
Responsible for managing large cross-functional team/resources/associates to ensure delivery of client solutions, as needed.

What are the requirements needed for this position?

Experience & Background

BS/BA Degree; MBA preferred
10+ years of experience in account management, client services, or customer success, preferably supporting large or strategic existing clients, with specific time spent with Retail clients who are not in the mobile industry
Proven experience leading cross-functional internal teams (e.g., sales, operations, product, support, marketing)
Demonstrated success managing complex client environments, including escalations, issue resolution, and competing priorities
Experience in B2B, retail, SaaS, or services environments where ongoing delivery and relationship health are critical
Must exhibit management of expense controls, and P&L oversight
Ability to travel up to 30%
Ideal candidate will be located in the North Carolina area

Core Capabilities

Strong ability to own the client relationship end to end, acting as the single point of accountability
Skilled at problem solving and issue resolution, with a track record of identifying root causes and driving corrective actions
Ability to translate client needs into clear internal direction and align multiple teams around priorities
Comfortable managing difficult conversations with both clients and internal stakeholders
Strong judgment balancing client advocacy with internal constraints and business objectives

Communication & Leadership

Excellent written and verbal communication skills, including executive level client engagement
Ability to influence without authority and drive alignment across diverse teams
Confident presenting insights, risks, and recommendations to senior leaders and clients
Highly organized with strong follow through and attention to detail

Analytical & Operational Skills

Ability to assess performance data, trends, and client feedback to proactively identify risks and opportunities
Experience managing account level KPIs such as satisfaction, retention, delivery performance, or conversion outcomes
- Ability to assess performance data, trends, and client feedback to proactively identify risks and opportunities
- Experience managing account level KPIs such as satisfaction, retention, delivery performance, or conversion outcomes

#LI-remote

#AssurantProudKB

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Manager, DevOps

Tue, 21 Apr 2026 07:00:00 GMT

We are seeking a DevOps Manager to lead and spearhead our enterprise DevOps initiatives. This role will oversee a diverse technology stack including Salesforce, Azure Cloud, Jira, Bamboo, MuleSoft, SQL Server, Azure Data Factory, and Azure Databricks , among others. The ideal candidate will combine strong leadership skills with deep technical expertise to drive automation, scalability, and operational excellence across our systems.

Key Responsibilities

Leadership & Strategy
- Define and execute the DevOps vision, strategy, and roadmap for the organization.
- Lead, mentor, and grow a high-performing DevOps team.
- Partner with engineering, product, and IT stakeholders to align DevOps practices with business goals.
Platform & Tool Ownership
- Oversee CI/CD pipelines using Bamboo and other automation tools.
- Manage Jira workflows and integrations to support agile delivery.
- Drive adoption and optimization of Azure Cloud services including Data Factory and Databricks .
- Ensure seamless integration and deployment across Salesforce and MuleSoft environments.
Operational Excellence

Implement monitoring, logging, and alerting frameworks to ensure system reliability.
Establish best practices for infrastructure as code, configuration management, and automated testing.
Champion security, compliance, and governance across all DevOps processes.
Drive continuous improvement in deployment speed, system uptime, and incident response.

Qualifications

Education & Experience
- Bachelor’s degree in Computer Science, Engineering, or related field experience (Master’s preferred).
- 8+ years of experience in DevOps, Cloud Engineering, or related roles.
- 3+ years in a leadership or managerial capacity.
Technical Skills
- Strong expertise in Azure Cloud services (Data Factory, Databricks, Azure DevOps).
- Hands-on experience with CI/CD tools (Bamboo, Jenkins, GitHub Actions).
- Proficiency with Salesforce DevOps practices and MuleSoft integration .
- Solid knowledge of SQL Server administration and optimization.
- Familiarity with Jira administration and agile methodologies.
Soft Skills

Excellent communication and stakeholder management abilities.
Proven track record of building and leading cross-functional teams.
Strong problem-solving and decision-making skills.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

VP, Automotive

Mon, 20 Apr 2026 07:00:00 GMT

Job Purpose

We are seeking a strategic and results‑oriented leader to head our Automotive Line of Business. This role leads a complex, fast‑evolving portfolio within the vehicle industry and is accountable for driving performance, profitable growth, and product strategy. Success in this role requires strong commercial acumen, deep market and network awareness, and the ability to translate industry trends into sustainable business results.

This is a high‑impact opportunity to shape the future of our automotive services while leading a growing business with significant revenue and profitability goals.

Key Responsibilities

Develop, and execute the AUTO LOB vision, growth strategy, product roadmap, operating plans, and financial plans.
Analyze vehicle market trends to forecast objectives and identify and size growth opportunities.
Own P&L accountability for the AUTO LOB, partnering with other countries, centers of excellence, and shared services to deliver results across local and enterprise targets.
Recommend and manage enterprise investments, operating expenses, and advertising and promotional spend for the LOB.
Provide direct oversight of AUTO business performance in Puerto Rico, including client results tracked through StoneEagle metrics.
Maintain accountability for the performance of all AUTO products.
Expand the business by identifying new opportunities through client engagement, channel partnerships, competitive analysis, and industry research.
Apply strong risk management expertise, monitoring trends and recommending changes as needed.
Build and develop a high‑performing team, strengthening people capabilities to deliver both short‑ and long‑term objectives.
Lead cross‑functional collaboration to scale the business.
Coordinate efforts at regional and corporate levels to ensure strategic alignment and effective product deployment.
Provide inspirational leadership to the AUTO team, fostering a culture of engagement, growth, accountability, and outperformance

Required Qualifications

15+ years of experience in general management, business development, and services support.
Demonstrated P&L ownership, with accountability for revenue growth and profitability.
Strong capability to transfer business knowledge and best practices across teams, geographies, and functions.
Proven ability to build, develop, and lead high‑performing leadership teams.
Track record of fostering a culture of engagement, growth, accountability, and outperformance.

Other requirements :

Bachelor’s degree in Business Administration, preferably with a concentration in Finance, Accounting, or Marketing.
10+ years of experience within the automotive ecosystem, including one or more of the following:
Automotive OEM, Captive Finance Company, Automotive Third‑Party Administrator, Automotive Retail, Auto Lending, or Insurance.
Proven general management and negotiation experience in multi‑country or regional environments.
Deep knowledge of the Puerto Rico automotive market, including key players, dynamics, and regulatory considerations.
Basic working knowledge of Property & Casualty (P&C) insurance.
Fully bilingual (English and Spanish).

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

e-commerce Intern

Thu, 09 Apr 2026 07:00:00 GMT

📢 ¡Buscamos Practicante de Ventas & Postventa! (E‑commerce – Mercado Libre)

Si te apasiona el e‑commerce, los datos y la experiencia del cliente, esta práctica es para ti. Trabajarás con nuestro equipo comercial apoyando la operación de nuestra tienda en Mercado Libre.

💼 ¿Qué harás?

Ventas

Actualizar catálogo (precios, fotos, descripciones).
Monitorear inventarios y precios.
Analizar métricas clave (conversiones, tráfico, ranking).
Optimizar publicaciones para mejorar visibilidad.
Apoyar campañas y promociones especiales.
Colaborar con Marketing, Supply Chain y Finanzas.

Postventa

Gestionar reclamos, devoluciones y garantías.
Dar soporte a clientes después de la compra.
Analizar indicadores de servicio (tiempos de respuesta, devoluciones, satisfacción).

🎯 ¿Qué buscamos?

Estudiantes activos en el último año de Administración, Marketing, Ing. Industrial o afines.
Interés en e‑commerce y ventas digitales.
Capacidad de análisis, organización y buena comunicación.
Excel intermedio e inglés/portugués (deseable).
Actitud proactiva y ganas de aprender.
Disponibilidad para práctica universitaria.

Ofrecemos

Apoyo Económico

Horario Hibrido

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Wireless Technician

Tue, 07 Apr 2026 07:00:00 GMT

This role is based at our Irving, TX location with a schedule of Monday - Thursday from 6am to 4:30pm

What will be my duties and responsibilities in this job?

Conduct root case failure analysis and troubleshooting on suspected defective equipment
Perform repetitive electromechanical assembly using hand and electric tools
Must be able to perform component level and board repairs
Identify and report root cause deficiencies
Identify and report routine process deficiencies
Test, repair and program equipment
Perform soldering and de-soldering using handheld soldering equipment
Work with care and urgency in order to meet production goals
Participate in continuous improvement and team building activities
Refer to and follow Standard Operating Procedures to perform the job duties
Physically move material as needed
Perform other duties as assigned

What are the requirements needed for this position?

High school diploma or GED
Two years skill-related experience such as working with components, testing requirements and/or assembly of small electronics
Demonstrated high-level proficiency with soldering and de-soldering
Basic computer skills and the ability to enter data on multiple screens
Strong attention to detail
Ability to handle multiple priorities simultaneously
Ability to work independently and in a team environment
Ability to interact effectively and positively with all levels of company personnel

What other skills/experience would be helpful to have?

Associates degree in electronics or technical degree in a related field
One year of previous experience working in a manufacturing environment
Knowledgeable in analog, digital and RF disciplines

What are the working conditions and physical requirements of this job?

Must be able to lift and/or move up to 30 pounds
Must be able to work overtime and on Saturdays as needed
Specific vision abilities required by this job include close vision and the ability to adjust focus
Must be able to talk and hear
Required to use hands and fingers, handle, or feel objects, tools or controls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The noise level in the work environment is low, and it is an Electro Static Discharge (ESD) safe area; wrist strap and smocks must be worn at all times

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Associate Business Intelligence Developer

Wed, 01 Apr 2026 07:00:00 GMT

Job Purpose

Drive the standardization, automation, and reusability of reporting and analytical solutions across the enterprise. Deliver consistent, actionable insights that support revenue growth, expense optimization, operational efficiency, and data‑driven decision making. Use existing BI and analytics tools to efficiently present information to internal and external stakeholders.

Primary Responsibilities

1. BI Development & Solution Implementation (40%)

Design, implement, and optimize dashboards, reports, and analytical solutions using best practices in visualization, automation, and storytelling.
Standardize and automate reporting to reduce maintenance and improve scalability.
Analyze and enhance existing BI solutions based on latest tools, techniques, and policies.
Conduct functional testing and apply quality assurance standards.
Ensure clear communication, timely delivery, proper stakeholder training, and smooth handover of solutions.
Proactively identify opportunities for process improvement and advanced analytics adoption.

2. Requirements Gathering & Business Partnership (30%)

Collaborate closely with business users to understand reporting needs and translate them into effective BI solutions.
Maintain strong knowledge of business processes, products, distribution channels, and data flows.
Support stakeholders by advising on data requirements and solution design for highly complex requests.
Contribute to project documentation, business cases, and solution visioning.
Provide user training and support adoption of BI tools.

3. BI Environment Reliability & Governance (15%)

Ensure all supported BI environments, dashboards, reports, and data models are stable, accurate, secure, and highly available.
Maintain documentation, follow governance standards, and ensure proper controls and disaster recovery processes.
Monitor and meet service-level agreements; manage escalations and incident resolution.
Perform proactive audits, communicate issues, and provide recommendations to prevent recurrence.
Mentor team members and oversee resolution of complex technical issues.
Coordinate enhancements with IT and Data teams to ensure alignment with architecture standards.

4. Change Management & Quality Assurance (10%)

Ensure adherence to development methodologies, standards, and quality benchmarks.
Develop solutions that meet business and technical requirements.
Define quality metrics and oversee QA activities, test plans, and defect resolution.
Evaluate internally developed solutions for consistency with best practices and long-term maintainability.

5. Project Leadership & Cross‑functional Coordination (5%)

Lead departmental or enterprise-level BI projects, ensuring delivery within scope, timeline, and budget.
Support project planning, resource allocation, forecasting, and financial tracking.
Facilitate collaboration across Data Analytics, Data Services, IT, and business teams.
Serve as BI and data modeling lead for complex or sensitive initiatives.

Required Qualifications

Bachelor’s degree in Information Systems, Computer Science, Engineering, Business Analytics, or related field (or equivalent experience).
3–5+ years experience in BI development, data analytics, or data modeling.
Solid understanding of data structures, relational databases, and ETL concepts .
Experience collecting business requirements and translating them into technical solutions.
Strong analytical and problem‑solving skills.
Excellent communication skills for both technical and non‑technical audiences.
Experience supporting production BI environments and managing incidents.

Preferred Skills & Tools

BI & Visualization Tools

Power BI (preferred)
Tableau / Qlik (nice-to-have)

Data & ETL

SQL (advanced)
SSIS / Informatica / Azure Data Factory or similar
Data modeling (star schema, dimensional design)

Programming (bonus)

Python or R for analytics, automation, or data transformation

Project & Quality Frameworks

Agile or Scrum methodology
Experience in QA processes and change management
Familiarity with data governance frameworks

Soft Skills

Stakeholder management
Ability to simplify complex analytics into clear insights
Adaptability, collaboration, and continuous-improvement mindset

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Software Engineer

Mon, 30 Mar 2026 07:00:00 GMT

Job Purpose

The Software Engineer will design, develop, and implement software applications that support and enhance industrial automation systems. This role will collaborate closely with multidisciplinary engineering teams to deliver scalable, reliable, and high‑performance automation solutions that enable operational efficiency across reverse logistics environments.

Primary Responsibilities

(Percentages reflect approximate time allocation and total 100%.)

Software Development – 60%

Design, develop, implement, debug, and document new and existing software applications for industrial automation systems.
Integrate specialized automation technologies including machine vision, data processing, and machine learning.
Develop reporting, visualization, and data‑driven tools to support operational decision-making.
Build scalable and reliable deployable libraries and tools to support reverse logistics operations.

Technical Leadership – 10%

Provide guidance on software engineering best practices and architecture.
Participate in code reviews and ensure adherence to development standards.
Solve complex technical challenges and support continuous improvement initiatives.

Requirements Analysis & Collaboration – 10%

Partner with project managers, automation engineers, and cross‑functional stakeholders to translate business and technical requirements into clear specifications.
Support scoping, planning, and prioritization of automation projects.

Research & Development – 20%

Evaluate emerging technologies, frameworks, and tools relevant to industrial automation.
Develop prototypes and proof‑of‑concepts to expand the team’s technical capabilities and internal tool library.

Required Experience, Skills & Knowledge

Education

Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.

Experience

5+ years of professional software development experience.
Demonstrated experience designing and implementing scalable, robust solutions for industrial automation environments.

Technical Skills

Expertise architecting and developing complex software systems and selecting appropriate technologies.
Strong proficiency in programming languages such as C++ , Python , and C# , with solid understanding of software engineering principles.
Experience designing and integrating RESTful and/or GraphQL APIs .
Familiarity with machine vision technologies , including tools like OpenCV and hardware integration.
Experience developing or integrating machine learning models for real‑time industrial applications (TensorFlow, PyTorch a plus).
Knowledge of DevOps practices , CI/CD pipelines, and automated testing.
Experience with SQL and NoSQL databases , data modeling, and performance optimization.
Experience working with large datasets , real‑time data streaming, and data visualization tools.
Experience with cloud platforms (AWS, Azure, or Google Cloud) and cloud‑native architectures.
Understanding of microservices and container technologies such as Docker and Kubernetes .

Leadership & Soft Skills

Excellent written and verbal communication skills, with the ability to explain complex concepts to diverse stakeholders.
Strong analytical and problem‑solving abilities to handle challenging real‑time automation scenarios.
Proven ability to collaborate effectively in large, global, cross‑functional teams.

Preferred Qualifications

(These are beneficial but not required.)

Master’s degree in Computer Science, Computer Engineering, or related technical field.
Knowledge of industrial communication protocols (e.g., Modbus , OPC-UA , EtherCAT ).
Experience integrating with PLCs, SCADA , and HMI systems.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Business Intelligence Specialist

Wed, 25 Mar 2026 07:00:00 GMT

Drive standardization, automation and reusability of reporting solutions and analytical products to deliver consistent, actionable information and insights across the enterprise for business and functional support areas. Support the delivery of revenue growth, expense optimization, competitive advantage and drive data driven decision making, by increasing analytical maturity. Leverage existing tools to efficiently deliver or present the information to internal or external audience.

Ensure change management and quality assurance practices are understood, adhered to, and leveraged to enhance system health and quality.

Understand methodology, standards, policies, and procedures and ensure that teams are complying with established standards.
Design/develop solutions to business and technical requirements.
Review quality requirements and establish or recommend appropriate measurement metrics.
Identify and document quality assurance activities, strategies, and schedules.
Evaluate software products and internally developed solutions for consistency with best practices and standards.
Oversee staff technical support activities required for execution of overall test plans. Assist in the analysis of conditions and approve strategies that effectively minimize implementation risk and/or improve solutions reliability and performance.
Perform and/or direct and mentor defect correction while maintaining reporting solution’s integrity.
Evaluate outcomes, review findings, and recommend strategies that improve long term quality and performance.

Lead, plan, and manage significant departmental, division, or enterprise projects in support of project objectives and deadlines.

Provide project management services, providing budget and resource allocation and forecasting, financial tracking of resources, hours, and expenditures for teams, department, or projects, as needed.
Implement systems development methodologies and enforce compliance throughout the project lifecycle.
Assist in the coordination of user efforts required for project implementation.
Communicate issues and progress to management and customers as needed. Provide management reporting of status and relevant issues related to projects, personnel, etc.
Coordinate work activities across Data Analytics, Data Services, information technology departments, business, functional areas, and project teams.
Function as the lead BI and data modeler on highly complex or sensitive development projects for the department, division, or enterprise.
Work closely with the internal and external business clients to develop technology solutions that provide Assurant a competitive advantage.

Direct efforts to ensure supported BI environments, Reports, Dashboards and Data Models are stable and highly available, cost efficient, and at an appropriate level of technical maturity. Provide effective, flexible, and secure BI solutions that support business strategy and operations.

Ensure all supported BI environments, Reports, Dashboards and Data Models are working accurately and as expected, that process and technology documentation is complete and accurate, and that appropriate disaster recovery procedures are developed and maintained for relevance.
Manage departmental resources and systems to ensure Service Level Agreements are met or exceeded. Ensure that a proper control structure and escalation path is in place and is being followed and monitored.
Enforce governance and provide stewardship for supported environments, reports, Dashboards, and data models.
Perform pro-active and as requested audits or reviews. Communicate issues and progress to management and customers as needed.
Provide rapid corrective response and action to resolve disruptive incidents.
Ensure the communication of incident status to appropriate management, staff, and user personnel.
Ensure the documentation of incident occurrence and resolution in the appropriate repositories.
Identify and recommend strategies to minimize risk(s) of incident recurrence.
Consult, mentor, and direct other staff personnel as required for effective incident resolution.
Oversee the resolution of complex technical development and support issues.
Coordinate the application of program enhancements (resolutions) with the applications and technical staffs and follow through to ensure customer satisfaction and SLA compliance.
Collaborate with other IT departments/disciplines to ensure that changes to the BI, ETL and warehouse environments are instituted at an appropriate level of quality, cost, and architectural consistency.

Collect requirements from stakeholders and leverage knowledge of the key components and relationships of Assurant products, distribution channels, customer base, systems, and data into solution designs for effective reporting.

Foster and sustain open communication with business users and stakeholders.
Provide training to stakeholder.
Maintain and enhance knowledge of the business operations and strategic imperatives of Assurant through the periodic review of business goals and operational and strategic plans.
Assist business customers by advising them on defining systems requirements.
Work closely with business units to provide direction in addressing business systems challenges and new opportunities.
Assist in requirements analysis and solution design for approved projects and change requests of the highest complexity.
Prepare and contribute toward the preparation of project and product vision documentation.

Implement and optimize visualization, dashboarding, reporting, process and analytical solution through standardization and automation by leveraging tools and proven methodology while using storytelling to drive business thinking.

Implement and optimize visualization, dashboarding, reporting, process and analytical solution through standardization and automation by leveraging tools and proven methodology while using storytelling to drive business thinking.
Analyze existing solutions and optimize them based on latest best practices, tools, techniques, and policies.
Implement scalable standardized reports and self-service solutions to reduce the overall amount on reports and time spent on creating and maintaining reports.
Test results and apply best practices on quality assurance.
Communicate effectively with stakeholders to understand requirements, to execute fast and to assure at the right training and hand-over effort to the stakeholders.
Ensure that provided timelines and business needs are met.
Proactively identify and design optimization opportunities to add value through holistic & advanced business insights and leverage Data Analytic capabilities and products efficiently with appropriate controls.

Basic Qualifications:

Bachelor's degree in Computer Science, Analytics, Business, Economics, Accounting, or a related field.
Minimum of 2+ years of experience in the fields of insurance, analytics, and reporting.
Experienced in visualization techniques, Profound in visual story telling with data, designing highly automated descriptive analytics/reporting solutions, building, integrating, and managing databases, creating data models, especially within the PowerBI stack, understanding of business needs and processes.
Broad in PowerBI, Excel, SSRS and Tableau, Profound in SharePoint, PowerApps, MSFlow, SQL and/or SAS
Profound in effective and compelling communication to technical and non-technical departments

Preferred Qualifications:

Master’s Degree in Computer Science, Analytics, Business, Economics, Accounting, or a related field.
Minimum of 5+ years of experience in the fields of insurance, analytics, and reporting
Experienced in analyzing data and make strong recommendations based on findings, prioritizing tasks with shifting deadlines and work on multiple projects simultaneously and working independently with little guidance while still meeting objectives

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Sr. Auto Claims Analyst

Fri, 13 Mar 2026 07:00:00 GMT

Job Purpose

The Senior Auto Claims Analyst is a senior individual contributor responsible for governing claim outcomes, coverage interpretation, and operational consistency for vehicle service contract programs and other ancillary products related to the auto industry. This role provides technical authority, analytical leadership, and escalation oversight to ensure claims are handled accurately, consistently, and in full compliance with contract terms, regulatory requirements, and internal controls.

Primary Job Responsibilities

Claims Governance & Technical Authority

Serve as the technical authority for coverage interpretation, exception handling, and complex claim scenarios.
Determine appropriate repair measures based on research, peer-to-peer examination, and job experience.
Act as the final escalation point for high-risk, high-exposure, or precedent-setting claims.
Establish and maintain adjudication standards, decision frameworks, and interpretation guidance to ensure consistency across teams.
Ensure alignment between contract intent, regulatory requirements, and operational execution.

Offshore Adjudication Oversight & Quality Enablement

Provide indirect oversight and technical direction to offshore claims adjudication teams.
Conduct targeted case reviews, calibration sessions, and thematic deep dives to assess quality and consistency.
Identify systemic gaps and drive corrective actions through training updates, documentation, or process enhancements.
Support alignment between onshore expectations and offshore execution without direct people management.

Data Analysis, Insights & Forecasting
Analyze claims data to identify trends in frequency, severity, leakage, repair practices, and operational performance.
Translate analytical findings into actionable recommendations that improve outcomes, controls, and efficiency.
Support forecasting of claim volume, severity, and repair mix to inform planning and risk management.
Partner with leadership, analytics, and finance teams to improve reporting and decision visibility.

Repair Network Governance & Optimization
Develop and monitor governance standards for client-owned repair facilities.
Assess adherence to contractual requirements, repair practices, quality standards, and cost controls.
Identify optimization opportunities related to cycle time, repair accuracy, cost containment, and customer experience.
Escalate performance or compliance concerns and recommend corrective actions or operational enhancements.

Compliance, Audit & Continuous Improvement
Support internal audits, quality assurance reviews, and regulatory inquiries through expert analysis and documentation.
Identify control weaknesses and contribute to sustainable remediation plans.
Develop and maintain training materials, job aids, and knowledge resources that strengthen claims capability and consistency.
Actively contribute to continuous improvement initiatives across claims, repair networks, and supporting processes.

Required Qualifications

Bachelor’s degree, preferably in Engineering, Business Administration, Finance, Accounting, Risk Management or Insurance.
5+ years of experience in auto claims, extended warranties, or vehicle service contract administration.
Demonstrated expertise in interpreting vehicle service contracts, exclusions, and endorsements.
Strong understanding of automotive systems, repair diagnostics, labor guides, and repair facility workflows.
Experience analyzing claims data and translating insights into operational or governance improvements.
Familiarity with state regulatory requirements applicable to vehicle service contracts or insurance-adjacent products.
Proven ability to influence outcomes across distributed or offshore teams without direct supervisory authority.

Core Competencies

Analytical Judgment: Applies data, contract language, and risk assessment to complex decisions.
Systems Thinking: Understands how claims, repair networks, controls, and customer outcomes intersect.
Influence Without Authority: Leads through expertise, credibility, and collaboration.
Attention to Detail: Ensures decisions and standards are accurate, defensible, and compliant.
Clear Communication: Articulates complex decisions and insights effectively to diverse stakeholders.
Continuous Improvement Mindset: Proactively identifies opportunities to strengthen outcomes and efficiency.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Data Quality Assurance Analyst

Tue, 24 Feb 2026 08:00:00 GMT

The Data Quality Assurance Analyst works closely with business partners and the development team to ensure applications meet business requirements and are free of major defects. This role is responsible for test case creation & execution, defect lifecycle management, reporting status, and utilize test automation.

Primary Job Accountabilities/Responsibilities

Work closely with business partners in understanding user needs, project scope, and deliverables
Manage different phases of testing as needed (unit, functional, integration, user acceptance, regression, and performance/load)
Innovate solutions to problems while following established processes. Senior teammates are still needed to provide oversight on solutions to complex problems.

Quality Assurance

Create and execute test cases according to test approach; Obtain or create test data as needed; Obtain business approval for test results; Provide daily updates
Contribute to all agile/scrum rituals
Contribute to the improvement of the testing process
Provide test cases for User Acceptance Testing (UAT) or regression as needed
Work with UAT on reported issues
Develop ad hoc queries and reports based on the needs of the business and technical teams
Manage defects reported in production and during the QA testing phase against requirements and system standards
Participate in team defect reviews, provide root cause where possible
Leverage test automation
Mentor and train testers on test tools & process

Data Quality

Develop, test, code review, and implement data quality rules for applicable data quality dimensions (accuracy, completeness, validity, consistency, uniqueness, timeliness, integrity, and reasonability)
Leverage the existing data quality framework
Review and optimize SQL code
May be allocated 25% to Business Analyst activities including gathering and clarifying requirements

Basic Qualifications

Bachelor of Science in a related field or equivalent work experience
Advanced level of english
2 years of IT QA Experience
Experience with programming languages
Experience with test automation tools (Selenium, Pytest, etc.)
Experience with data repositories/data warehouse
Experience with SDLC in Enterprise applications

Preferred Experience

Strong SQL, experience working with large volume of data (MS SQL Server)
Experience testing LLM chatbot/RAG, NLP, GenAI, or Machine Learning (ML)
Knowledge of LLM, RAG, and ML concepts
Experience with test automation framework
Experience with Python. R/Scala/C++/Java helpful
Experience with API testing, Prompt Engineering
Experience with Azure Databricks/DevOps
Knowledge of Data Lake, Data Lakehouse, Data Pipelines
Familiar with MS Fabric, Unity Catalog, medallion lakehouse architecture
Lead experience
Experience with Business Analyst role

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Billing and Collections Specialist

Wed, 18 Feb 2026 08:00:00 GMT

This is a remote position once training period is completed.

Now paying a $500 new hire bonus at the completion of the required in-person training period in our Bothell, WA office.

Are you passionate about providing exceptional customer service while learning about payment processing and negotiations?

We will start you off with paid training on State and Federal laws pertaining to collections and how to use our state-of-the-art software application, plus innovative ideas and techniques on investigation, negotiation, and dispute resolution. We’ll even pay for you to take the American Collectors Association Exam!

In this role you will be working on locating and contacting former tenants and guiding them on determining the best course of action pertaining to their debt.

Successful candidates will have:

Resilience and persistence to navigate challenging situations, maintain composure under pressure, and work towards debt resolution with determination.
Strong negotiation abilities to reach mutually beneficial payment arrangements and resolve payment issues effectively.
Handling challenging customers , hostile interactions, and difficult situations with professionalism and conflict resolution skills.
Working towards meeting collection targets while maintaining quality customer service and compliance with regulations.
Managing emotional stress from demanding interactions, balancing empathy with the need to collect debts, and maintaining well-being in a high-pressure environment.

Once training is completed, this role will transition to working 100% remote. Employees must reside within a 100-mile straight-line radius of the Bothell, WA office during the entirety of their employment.

Our office is located at: 21222 30th Drive SE Ste. C2100 Bothell, WA 98021.

What we offer:

This position earns a base pay of $20 per hour and uncapped commissions.
New employees earn an average of $60,000 -$75,000 their first year then $70,000 - $100,000 in second year (income is performance driven).
Health and wellbeing benefits start on day 1 of employment.
Competitive 401 (k) match, generous PTO and holiday time off
Healthy work/life balance with no late night or weekend hours
Training and growth potential

Requirements

High school diploma or GED required
While working remotely, it is required to have internet services with a minimum internet download speed of 15 Mbps and a minimum upload speed of 3 Mbps. You can test your internet speed at www.speedtest.net or by contacting your service provider.

If you are ready to take on these challenges, demonstrate your exceptional skills, and contribute to our team's success in debt collection, we invite you to apply for the Collections Specialist position.

Join us in making a difference in the financial industry and helping customers navigate their debt responsibilities with professionalism and empathy.

#LI

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

Assurant jobs feed

Business Systems Analyst

CRM Mexico AUTO

Email Marketing Specialist

Material Processor Lead (Nights)

Material Processor Lead (Day/Night/Weekend Shift)

Receiving Material Processor Lead (Nights)

Wireless Technician

Financial Services Claims Adjuster

2+ years of prior Claims Adjuster experience

Active All-Lines (Independent/Company) license and required continuing education hours up to date

Automotive Account Specialist

Sr Software Engineer ( Linux + C + Java + SQL + Azure + APIs + Git + Production Support)

People Technology Manager

Experience

Skills & Knowledge

Education

Industrial Continuous Improvement Engineer

Property & Casualty Product Manager

AVP, Digital Marketing Strategy & Innovation

Analista de Trade-In

Analista de Trade-In - Job Description

Principais responsabilidades

Requisitos

Diferenciais

Modelo de trabalho

Senior Líder Comercial de Zona - Auto -

Líder Comercial de Zona - Auto Guadalajara-

Senior Repair Operations Manager

People Technology Sr. Analyst (3-6 Years in Workday + HCM + complex dashboard)

Manager, Operations Process Management

Automotive Business Development Director (Southeast/Atlantic)

People Organization Intern

Manager, Operations and Services

Director People Experience Center

Sales Operations Specialist

Technical Support Associate

Technical Support Associate

Sobre el rol

Principales responsabilidades

Requisitos (excluyentes)

Deseables

Competencias

Modalidad de trabajo

Technical Support Associate

Sobre el rol

Principales responsabilidades

Requisitos (excluyentes)

Deseables

Competencias

Modalidad de trabajo

Assistant Finance Controller, Germany

Hybrid- Associate Technical Support Analyst

Starting Pay: $18/hr.

This role follows a Hybrid Model, which will require going into the

Atlanta office: 260 Interstate N Cir SE, Atlanta, GA 30339

Payment Analyst

Underwriting Support Specialist

Sr AI Engineer

Sr Data Engineer - ETL, Power BI & Java

What are the preferred skills needed for this position?

Why Join Us

Global Tax Technology Analyst

Automotive Business Development Director (Midwest & Midcentral)

Mobile Ecommerce Manager | Mexico

Data Processing Specialist

Analista de Ouvidoria PL

Objetivo do Cargo - Ombuds Analyst

Responsabilidades Principais

Requisitos

Formação e Conhecimentos

Experiência

Competências Comportamentais

Supervisor, Inventory Control (Night Shift)

Field Engineering Operations Manager

Device Care Centre Warehouse Team Member - 6-month Fixed Term Contract

Associate Product Testing Analyst

About the role

What you’ll do

What we’re looking for