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Junior Customer Service Associate - Dutch speaker

Apply Location Amsterdam Requisition Number R-87151

Junior Customer Service Associate, Amsterdam (Dutch speaker)

7 month fixed term contract with a view to a permanent contract

De rol

In de rol van de Junior Customer Service Associate zal je het eerste aanspreekpunt worden voor klanten die een verzekering/bescherming hebben bij Assurant. Daarnaast zul je aan de slag gaan met data upload en ondersteunende taken voor de claim behandelaars. Het is een verantwoordelijke rol waarin jezelf snel kunt ontwikkelen en doorgroeien naar andere taken.

verantwoordelijkheden:

Junior Customer Service:

  • Contact onderhouden met klanten en tussenpersonen in relatie met vragen die zij hebben rondom de polissen.
  • Data upload
  • Telefoon opnemen
  • Documenten archiveren. Het behandelen van stopzettingen voor polissen
  • Ondersteuning bieden aan de claim behandelaren
  • Mogelijkheden om door te groeien, zodat je steeds meer bezig kunt houden met het beoordelen van claims

De ideale kandidaat heeft de volgende kennis en skills:

  • Kan goed met klanten omgaan
  • Sterke administratieve skills, voorkeur, maar geen must 1-2 years administratieve ervaring
  • Vaardigheid om snel te kunnen leren
  • Vaardigheid om jezelf professioneel op te kunnen stellen.
  • Flexiebel
  • Sterk in Nederlands
  • Kan goed omgaan met Excel
  • Kan goed met druk omgaan
  • MBO level

About Assurant:

Assurant is one of the leading providers of automotive warranty and mobile device protection in Europe and serves over 11 million customers. Its businesses develop, underwrite, market and administer specialty insurance including mobile phone insurance, gadget insurance and extended service contracts through collaborative relationships with mobile network operators, dealerships, retail banks, electronic goods and household appliance manufacturers and retailers. As a partner, we provide solutions which assist our corporate clients to support their customer engagement, growth and loyalty aspirations.

Assurant Inc. (AIZ) is a Fortune 500 company, listed on the New York Stock Exchange. Its 15,000 employees serve over 300 million customers globally. Assurant supports diversity in the workplace and is a strong believer of the strategic value of inclusion.

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