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Facilitator

Apply Location Atlanta, Georgia Additional Locations: Texas; South Carolina; Ohio; Miami,Florida; District of Columbia Requisition Number R-88175

As a Facilitator at Assurant, you are an integral member of the Learning & Performance team. Your role will deliver effective learning experiences through multiple modalities to Assurant employees and team members. The Learning & Performance team supports the business by fostering a culture of engagement, growth and continuous learning & performance at the individual, team, and organizational levels. You will report directly to the Manager, Functional Learning and will serve as an integral member of the Learning & Development Department. 

What you get to do:

  • Possess specialized functional knowledge to drive proficiency, performance, and results for the business function

  • Monitor participant progress and instructional program effectiveness

  • Establish and maintain a learning environment to actively and freely promote learner engagement and participation while retaining knowledge and gaining proficiency.

  • Deliver learning through multiple modalities (including in-person, virtual, social, and other emerging modalities) to new hire employees and existing employees across the organization.

  • Deliver learning content, lead group activities, facilitate discussions using adult learning theories and various methodologies.

  • Remain current on business tools and technologies, processes and procedures; and effectively communicate into the learning environment

  • Create a learning environment that replicates the job environment while motivating learners to acquire new skills.

  • Ensure that all materials are relevant, updated, available, and that the learning environment is setup properly to support learning needs.

  • Create an environment that fosters creativity and innovative learning in order to accommodate various learning styles and needs.

  • Remain current on trends in adult learning methodologies and facilitation

  • Ensure learning effectiveness, metrics and reporting, including facilitation of participant completion of evaluation instruments.

  • Demonstrate and support an environment of professionalism, performance and knowledge application and business acumen.

What you need to have:

  • 2+ years’ experience in a highly matrixed organization

  • 2+ years of facilitation in a virtual and classroom learning environment 

What we would like you to have:

  • Bachelor’s degree is desired

  • Experience in MS Teams, Outlook, Zoom, OneNote and Workday

  • Possess experience using LMS technology, Enterprise & HR tools and processes

  • Exhibit excellent communication skills, presentation skills, feedback and coaching skills in a complex and ever-changing environment

  • Experience hosting, leading, and organizing within virtual meetings with tools such as Zoom or MS Teams

  • Travel up to 10% maybe required

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Meet Our People

Ignacio D. - Senior Operations Analyst

Whether I'm working with people in Argentina or Chile or Miami, we all feel like we're part of the same company. And within my own group, we share ideas and analyze as a team - and drive for change, for improvements. We'll show each other how we do things and lend advice.

I also enjoy the focus on work-life balance - in the workplace, we're offered exercise classes or stretching classes with a trainer, for example. I've had the flexibility to take classes and training. And, we have the opportunity to give back to the community through events held throughout the year.