Facilitator

As a Facilitator at Assurant, you are an integral member of the Learning & Performance team. Your role will deliver effective learning experiences through multiple modalities to Assurant employees and team members. The Learning & Performance team supports the business by fostering a culture of engagement, growth and continuous learning & performance at the individual, team, and organizational levels. You will report directly to the Manager, Functional Learning and will serve as an integral member of the Learning & Development Department. 

What you get to do:

• Possess specialized functional knowledge to drive proficiency, performance, and results for the business function

• Monitor participant progress and instructional program effectiveness

• Establish and maintain a learning environment to actively and freely promote learner engagement and participation while retaining knowledge and gaining proficiency.

• Deliver learning through multiple modalities (including in-person, virtual, social, and other emerging modalities) to new hire employees and existing employees across the organization.

• Deliver learning content, lead group activities, facilitate discussions using adult learning theories and various methodologies.

• Remain current on business tools and technologies, processes and procedures; and effectively communicate into the learning environment

• Create a learning environment that replicates the job environment while motivating learners to acquire new skills.

• Ensure that all materials are relevant, updated, available, and that the learning environment is setup properly to support learning needs.

• Create an environment that fosters creativity and innovative learning in order to accommodate various learning styles and needs.

• Remain current on trends in adult learning methodologies and facilitation

• Ensure learning effectiveness, metrics and reporting, including facilitation of participant completion of evaluation instruments.

• Demonstrate and support an environment of professionalism, performance and knowledge application and business acumen.

What you need to have:

• 2+ years’ experience in a highly matrixed organization

• 2+ years of facilitation in a virtual and classroom learning environment 

What we would like you to have:

• Bachelor’s degree is desired

• Experience in MS Teams, Outlook, Zoom, OneNote and Workday

• Possess experience using LMS technology, Enterprise & HR tools and processes

• Exhibit excellent communication skills, presentation skills, feedback and coaching skills in a complex and ever-changing environment

• Experience hosting, leading, and organizing within virtual meetings with tools such as Zoom or MS Teams

• Travel up to 10% maybe required