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Entry Level Collections Specialist

Apply Location Bothell, Washington Requisition Number R-89938

Assurant is continuing to interview and hire!  We are taking extra measures to keep everyone safe through the pandemic by conducting virtual interviews

Why you should be interested in this role!

Tired of working in a dead end job?  Want control over your own success and earnings potential?  Then being a Collector at Assurant Recovery Solutions is the career path for you!

We’re looking for ambitious problem solvers that have an entrepreneurial mindset.  Your confidence and persistence will lead you to success.

No experience with Collections?  No problem!  We will start you off with two weeks of paid training on State and Federal laws pertaining to collections, how to use our state of the art software application, plus innovative ideas and techniques on how to investigate, negotiate and dispute resolution.  We’ll even pay for you to take the American Collectors Association Exam!

What you’ll be doing:

Assurant Recovery Solutions is an established leader in the Asset Recovery Industry where we service property managers across the U.S. exclusively.  You’ll be locating and contacting former tenants to determine the best course of action to recover unpaid rent and/or damages.  Our approach is to train consumers on how they can resolve their debt.

How are we different?

A common theme amongst our staff is, "I came for the job, stayed for the career!"  As we grow, we are committed to recruiting and retaining the very best talent.  We tend to promote from within before considering external candidates for our more senior roles.

We have a high energy office environment that encourages collaboration, engagement, and excitement.  A heavily performance based role like this can be extremely rewarding but is also stressful at times so we do our best to create an upbeat and supportive environment.  Our dress code is business casual but we have daily contests for casual dress days.

We support a healthy work-life balance!  We don’t require you to work late nights and weekends like other agencies do.

Our business is the largest in our industry with better and more clients in Multi-Family housing than anyone else.  We have a higher contingency rates (our fee per dollar we collect), better pay potential, contests, available resources, and benefits! 

Let’s talk money!

We offer a base salary between $2,500 - $3,000+ per month based on experience.  There are bonus opportunities during training that can increase your income early on.  The bonuses are around $200-400+ each.

The BIG money is in our commission plan!  We have one of the best commission plans around (if not THE best)!!!  Our average collectors make between $50,000 - $70,000 in their first year then $70,000 - $100,000 in their second year.  Our Top Performers are making $125,000 - $200,000+.  Because earnings potential is performance driven, your income may vary from these averages.

In addition to great pay, Assurant offers competitive benefits!  Here are a few highlights:

You get to choose from 3 different levels of Health Insurance Benefits so that you get exactly what you need based on your situation.  We match $1 for $1 up to 6% on your 401(k) contributions.  We have an employee stock purchase plan which allows you to purchase company stock at a discounted rate.  We believe in a healthy work-life balance so you’ll start off with 14 days of PTO plus 12 paid company holidays. 

About you:

We need you to have a High School Diploma or GED, basic math skills (adding, subtracting, multiplying, rounding, and probability), confidence, and persistence.  

We’ve seen great success from, but not limited to, people with backgrounds like retail salespeople, fast paced call center or customer service agents, business developers in real estate, retail, marketing, or insurance, or banking professionals such as Personal Bankers or Loan Officers, restaurant servers, cooks, bar tenders, car sales, etc.  People that have ever said they, “just need someone to give them an opportunity to prove myself” do really well here.

You will work remotely temporarily due to COVID 19

  • Normally, this is an on-site position and will return to working at our Bothell, WA office in the future.  Therefore, you must live with-in a commutable distance from the Bothell, WA office.
  • Our Bothell, WA office is located at: 21222 30th Drive SE Ste. 120 Bothell, WA 98021.
  • While working remotely, you are required to have internet services with a minimum internet speed of 15 Mbps on the download side and a minimum of 3 Mbps on the upload side.  You can test your internet speed at or by contacting your service provider.

If this sounds like you or if you want to learn more, apply to the job for the opportunity to talk to one of our recruiters!

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Meet Our People

Ignacio D. - Senior Operations Analyst

Whether I'm working with people in Argentina or Chile or Miami, we all feel like we're part of the same company. And within my own group, we share ideas and analyze as a team - and drive for change, for improvements. We'll show each other how we do things and lend advice.

I also enjoy the focus on work-life balance - in the workplace, we're offered exercise classes or stretching classes with a trainer, for example. I've had the flexibility to take classes and training. And, we have the opportunity to give back to the community through events held throughout the year.