Customer Solutions Representatives
As part of the Assurant customer service team, you’ll do more than just answer calls or respond to questions. On behalf of our clients, you’ll work directly with consumers to help them protect what matters most. You’ll be their primary point of contact and their source of information. You’ll listen, solve problems, and patiently find a resolution.
- Full time
- Entry Level
- Evenings & Weekends
Success Profile
What makes a successful Customer Service Representative? Look below to see if you found the right fit.
- Adaptable
- Communicator
- Goal-oriented
- Good Listener
- Problem-solver
- Results-driven
Quote
The culture is amazing. The managers and staff are very supportive and promote an open exchange of ideas and information.
– Marcus K., Arizona
Benefits
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Meet Our People
Resha S. - Customer Service Representative
I can be myself here. It's just a comfortable work environment. Management is so understanding - they recognize that we're all human. And they listen to our feedback. In turn, I understand my customers and where they're coming from.
We're not scripted - but you do have to have a heart and you have to actively listen. I take escalated calls and I know my customers can hear the concern in my voice right away. That means I'm helping. My supervisors taught me how to grow my skills and how to protect my customers. I continue to receive training, and it's in my plan to become a supervisor.
- Protecting What Matters Most
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What We Do
