Solutions Engineering ManagerApply Location Chiyoda-ku, Tokyo Requisition Number R-89639
Solutions Engineering Manager is responsible for leading development, implementation, and delivery of new solutions that are systems/ tools, which are required for new programs/ services, as the Solutions Engineering team led by Sr. Director, Business Development & Solutions Engineering.
Primary job responsibilities:
Design new solutions based on client’s needs and manage delivery in cooperation with BD and IT
Face with clients and establish relationship to identify where opportunity lies for us to propose new programs/ services, elicit and define business requirements for a new solution, update the status on development/ implementation and discuss issues if there is any, and successfully launch new solutions
Act as a liaison between clients and BD and between BD and IT in eliciting business requirements and brainstorming solutions, to achieve successful launch of a new program
Engage and leverage IT, Operations, and other relevant teams/ colleagues for successful delivery when needed
Support Sr. Director, Business Development & Solutions Engineering and Solutions Engineering Sr. Manager in all phases of solutions delivery
Bachelor’s Degree in IT, science, business or related discipline
At minimum 8 years of experience in IT, specifically delivering new solutions to clients
Experience working with/ at telecom carriers for more than 5 years in the field of Business Development/ Sales, solutions engineering, pre-sales, IT consulting, technical marketing, etc. --- this is not an absolute must but very strongly preferred
Ability to lead technical communication with clients
Strong analytical and problem solving capabilities
Excellent verbal and written communication skills both in Japanese and English as well as interpersonal skills
Team player yet strong sense of responsibility and ownership
Proactive, willing to learn and ask questions, and self-starter
Flexible and capable of handling multiple projects/ assignments concurrently
Excellent organizational, planning, and prioritization skills
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