Warehouse Operations ManagerApply Location Chiyoda-ku, Tokyo Requisition Number R-86639
This job (Warehouse Operations Manager) is responsible for directing receiving, warehousing and distribution operations. Supervise the efficient receipt, test, storage, value-adding servicing and dispatch of mobile devices, tablets and other electronics products. Ultimately, to ensure productivity targets are achieved and that all warehouse processes are running according to plan.
Primary Job Accountabilities/ Responsibilities:
Strategically manage warehouse operations in compliance with company’s policies and objectives
Oversee receiving, warehousing, test & triage, distribution and maintenance operations
Effectively manage throughput and mitigate peaks and overflow
Setup layout and ensure efficient space utilization
Initiate, coordinate and enforce optimal operational policies and procedures
Meets warehouse operations financial objectives by forecasting requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Develops warehouse operations systems by determining product handling and storage
requirements; developing, implementing, enforcing, and evaluating policies and procedures
Developing processes for receiving product, equipment utilization, inventory management, and
Develops warehouse design by planning layout, product flow, and product handling systems;
evaluating and recommending new equipment.
Develops warehouse operations system improvements by analyzing process workflow, manning
and space requirements, and equipment layout; implementing changes.
Adhere to all warehousing, handling and shipping legislation requirements
Maintain standards of health, safety, hygiene and security
Manage stock control and reconcile with inventory management system & ERP
Liaise with clients, suppliers and transport/courier companies and internal cross functional
Plan operations, assign tasks appropriately and appraise results
Recruit, select, orient, coach and motivate employees
Produce reports and statistics regularly (IN/OUT status report, E & O stock report, latency, etc.)
Receive feedback and monitor the quality of services provided
Basic Qualifications Required:
Proven work experience as a warehouse manager
Expertise in warehouse management procedures and best practices
Proven ability to implement process improvement initiatives (Six Sigma, Kaizen)
Strong knowledge of warehousing Key Performance Indicators (KPIs)
Hands on experience with warehouse management software and databases
Leadership skills and ability to manage staff
Strong decision making and problem-solving skills
Excellent communication skills
Bachelor’s degree in logistics, supply chain management or business administration
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Ignacio D. - Senior Operations Analyst
Whether I'm working with people in Argentina or Chile or Miami, we all feel like we're part of the same company. And within my own group, we share ideas and analyze as a team - and drive for change, for improvements. We'll show each other how we do things and lend advice.
I also enjoy the focus on work-life balance - in the workplace, we're offered exercise classes or stretching classes with a trainer, for example. I've had the flexibility to take classes and training. And, we have the opportunity to give back to the community through events held throughout the year.