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Wireless Device Repair Technician

Apply Location Independence, Ohio Requisition Number R-89145

Depot Technicians are responsible for sorting, inspecting, repairing, testing, salvaging and shipping devices in accordance with the standards set by the Depot Manager.

  • Receive device shipments from Depot clients for repair or resale.

  • Sort devices based on condition.

  • Inspect and triage devices prior to repair.

  • Repair devices based on triaged conditions.

  • Test and verify device functionality post-repair.

  • Sanitize device data where applicable.

  • Package devices for shipment.

  • Recycle and salvage device and device components where applicable.

  • Monitor company communication channels for status updates.

Basic Qualifications Required - Experience, Skills, and Knowledge:

  • High School Diploma or GED

Preferred Experience, Skills, and Knowledge:

  • 1+ years of experience in a retail or customer service-oriented role.

  • 1+ years of experience with mobile device repair.

  • Working knowledge of Windows, Mac, Android and iOS devices.

  • Working knowledge of Microsoft Office Suite and Google equivalent.

Work remotely temporarily due to covid-19


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Meet Our People

Ignacio D. - Senior Operations Analyst

Whether I'm working with people in Argentina or Chile or Miami, we all feel like we're part of the same company. And within my own group, we share ideas and analyze as a team - and drive for change, for improvements. We'll show each other how we do things and lend advice.

I also enjoy the focus on work-life balance - in the workplace, we're offered exercise classes or stretching classes with a trainer, for example. I've had the flexibility to take classes and training. And, we have the opportunity to give back to the community through events held throughout the year.