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Wireless Device Repair Technician

Apply Location Independence, Ohio Requisition Number R-89145

Depot Technicians are responsible for sorting, inspecting, repairing, testing, salvaging and shipping devices in accordance with the standards set by the Depot Manager.

  • Receive device shipments from Depot clients for repair or resale.

  • Sort devices based on condition.

  • Inspect and triage devices prior to repair.

  • Repair devices based on triaged conditions.

  • Test and verify device functionality post-repair.

  • Sanitize device data where applicable.

  • Package devices for shipment.

  • Recycle and salvage device and device components where applicable.

  • Monitor company communication channels for status updates.

Basic Qualifications Required - Experience, Skills, and Knowledge:

  • High School Diploma or GED

Preferred Experience, Skills, and Knowledge:

  • 1+ years of experience in a retail or customer service-oriented role.

  • 1+ years of experience with mobile device repair.

  • Working knowledge of Windows, Mac, Android and iOS devices.

  • Working knowledge of Microsoft Office Suite and Google equivalent.

Work remotely temporarily due to covid-19

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