Large Loss Claims Examiner

Assurant is seeking a Large Loss Claims Examiner with the opportunity to work remote from Home!

Manages a high volume of moderate losses and/or complex claim activity. Investigates, adjusts and settles claims of moderate to high complexity. Represents the Company on complex or escalated claim files with a focus on large losses and represented files, utilizing advanced investigative skills to adjust and negotiate claim settlements with a high degree of accuracy. 

This is a remote position

• Manage a high volume of moderate losses and/or complex claim activity. Investigate, adjust and settle claims of moderate to high complexity within a pre- determined authority level.
• Represents the Company on complex or escalated claim files with a focus on large losses and represented files, utilizing advanced investigative skills to adjust and negotiate claim settlements with a high degree of accuracy. 
• Document damage/losses and prepare & review written cost estimates.
• Document claim transactions and prepare and forward internal reports as needed.
• Complete residential or mobile home claim settlement by reaching agreements with insured, claimants, and their representatives up to specified authority. 
• Build and maintain effective internal and external working relationships.
• Effectively collaborate with various departments and levels in the organization.
• Maintain industry knowledge and operational skills by attending workshops, seminars, and other training sessions as appropriate.
• Exercise strong listening, problem solving, and negotiating skills
• Serve as a resource to others in the resolution of complex problems and issues.
• Use expert problem-solving skills and negotiation techniques to achieve accurate settlement outcomes.
• Support Catastrophe operations as assigned
• Handle other duties and projects as requested based on business needs.

Basic Qualifications

• Bachelor’s degree; 3 or more years of property claims adjusting experience and/or training; or equivalent combination of education and experience.
• Expert level knowledge of the construction industry, processes, materials, pricing, estimating techniques and platforms (Xactware)
• Expert problem-solving skills.
• Excellent negotiation skills. 
• Strong investigative research abilities
• Strong organizational, planning and scheduling skills
• Strong attention to detail and decision-making abilities
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to multitask while working independently
• Expert level knowledge of construction industry, processes and materials and pricing.
• Ability to mediate disagreements and resolve differences of opinion to achieve positive outcomes.

Preferred Qualifications

• AIC Designation
• CPCU Designation
• Xactimate Level 3 Certification