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Process Assurance Analyst

Apply Location Miami, Florida Requisition Number R-88841

Are you a recent college graduate looking for an opportunity to join an organization that helps its clients protect over 300 million consumers around the world? Does learning from experienced colleagues and evaluating internal risks sounds exciting? If so, an opportunity within Global Lifestyle’s Connected Living Risk Management team might be for you!

What will I do?

The Process Assurance Analyst is responsible for understanding and evaluating the internal risk and control environment within Connected Living, at the business, process, transaction, and/or application level. The Process Assurance Analyst will also support both internal and external audit teams by facilitating the audit and remediation process.

Why You Should Consider This Role

  • You are authentic and love connecting with people

  • You value the autonomy to use common sense and good judgment to make decisions

  • You treat others with dignity and respect and consider the benefits and risks to employees and the business when addressing issues

  • You are efficient when it comes to documenting processes

  • You enjoy listening to understand business issues and risks

What you will like

  • The people – we care

  • The diversity - every day is different

  • The excitement – we focus on ‘What Matters Most’ to our customers

  • The difference in the value Assurant places on strong leadership

  • The opportunity to learn, grow and advance within our fortune 500 global company

  • Competitive salary

The Details:

  • Consult and advise with process/control owners to assist in the identification and documentation of business processes and controls

  • Advise the process/control owners on the identification of Risks and Controls within their processes

  • Create Test Plans and Test controls within the business processes ensuring that they are designed and operating effectively

  • Evaluate control deficiencies and identify new or enhanced controls which will strengthen the business processes

  • Work with management to define risk mitigation action plans to resolve process gaps and monitor remediation on a timely basis

  • Maintain a thorough understanding of risk-based internal control requirements and practices

  • Monitor and test compliance of internal control standards (financial and non-financial)

  • Facilitate internal and external audits utilizing the departmental methodology

  • Coordinate resources and deliverables for the audit team using the prescribed tools

  • Work with the Issue Owners to ensure that the management action plans on the issues are defined

  • Facilitate the Remediation process for issues arising out of the audits

  • Retest remediated controls prior to the internal or external auditors retesting

  • Ensure all data regarding audits is up to date in the databases

  • Develop an understanding of the Assurant Businesses

  • Utilize department processes, systems and methodologies effectively and efficiently enabling the department to fulfill departmental goals.

  • Assist in departmental initiatives, Centers of Excellence and other teams to review and improve department processes, systems and methodologies.

What You Should Know About Us:

  • Our uncompromising values- Common Sense, Common Decency, Uncommon Thinking, and Uncommon Results guide the way we support our customers and work with one another

  • We are a Fortune 500 company employing approximately 15,000 people in 21 countries

  • We have over 125 years of experience innovating and adapting to the changing needs of our customers

Basic Qualifications:

  • BA in Risk Management, Economics, Business Operations, Compliance, Finance, or Accounting

  • GPA of 3.0 or above preferred

  • An accounting, audit, risk management, business or similar internship experience is a plus

  • Ability to work in a fast-paced environment with autonomy while being a team player who brings a positive attitude to the team

  • MS Office including advanced Excel skills

  • Strong analytical and research skills

  • Excellent interpersonal and communication skills

  • Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously

  • Six Sigma knowledge and experience is a plus

  • Excellent oral and written communication skills, ability to communicate effectively with all levels of the organization internally and externally

  • Ability to travel 50% of the time to other Assurant work sites (Audits, System Implementations, New Client Onboarding, etc)


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Meet Our People

Ignacio D. - Senior Operations Analyst

Whether I'm working with people in Argentina or Chile or Miami, we all feel like we're part of the same company. And within my own group, we share ideas and analyze as a team - and drive for change, for improvements. We'll show each other how we do things and lend advice.

I also enjoy the focus on work-life balance - in the workplace, we're offered exercise classes or stretching classes with a trainer, for example. I've had the flexibility to take classes and training. And, we have the opportunity to give back to the community through events held throughout the year.