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Staff Claims Specialist

Apply Location Miami, Florida Requisition Number R-87989
Job Description

The Training and Compliance function is responsible for administering, organizing, and conducting training/educational and quality audit programs for employee skill-based training, management training, and client training.  Maintains records of training and auditing activities of employee/ Client progress and monitors effectiveness of programs.  The senior levels of this position may design and develop training programs and coordinate the facilitation of market conduct and financial examinations.

The Claims Specialist identifies training needs in consultation with line management. 

Arranges and coordinates training courses.

Advises employees and line management on appropriate training courses, counseling individuals as necessary.

Supervises the maintenance of accurate training and auditing records.  May assist in preparation of training budget.

May direct planning and organization of all workshops that are offered.

Conduct audits on examiners and accounts with claims authority to ensure accuracy and compliance with established guidelines.

Assist in responding to inquiries for market conduct and financial examinations.

Basic Qualifications Required - Experience, Skills, and Knowledge:

2-3 years of professional experience.

Bachelor’s degree or equivalent experience.

Advance knowledge of company products and policies.

Knowledgeable in responding to inquiries from state regulatory agencies.

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Meet Our People

Ignacio D. - Senior Operations Analyst

Whether I'm working with people in Argentina or Chile or Miami, we all feel like we're part of the same company. And within my own group, we share ideas and analyze as a team - and drive for change, for improvements. We'll show each other how we do things and lend advice.

I also enjoy the focus on work-life balance - in the workplace, we're offered exercise classes or stretching classes with a trainer, for example. I've had the flexibility to take classes and training. And, we have the opportunity to give back to the community through events held throughout the year.