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Auto Claims Adjuster

Apply Location Scottsdale, Arizona Requisition Number R-83431

We are a proven provider of specialty insurance products and services looking for Inside Auto Adjusters who are ready to step into our fast paced energetic environment and drive results while providing exceptional customer service.   We are looking for individuals interested in learning our business, growing their expertise, and becoming a future leader. As an Auto Claims Adjuster, you will review Auto claim information from the Outside Adjuster, complete the investigation, and resolve the claim.  This requires strong organizational abilities and empathetic interpersonal skills.   You will also be responsible for on-going communication and for providing status updates to the insured and others associated with the claim activity.  Staff P&C Claims Adjusters should be able to perform duties independently with a high level of accountability for timely and accurate results.   Successful candidates will be computer literate and comfortable working in a paperless environment.  They will enjoy working with customers, be effective at listening and communicating, and have confidence in resolving issues and negotiating fair settlements. Assurant values a diverse workforce where employees are treated with respect, are encouraged to contribute, and have the opportunity for career growth.  We offer company-subsidized group benefit plans (including health insurance eligibility on the first day of employment), discounted stock purchase plan, tuition reimbursement, and many additional benefits. 

Basic Qualifications Required - Experience, Skills, and Knowledge:

  • High school diploma or GED
  • Minimum of three years of Auto claims adjusting experience
  • Demonstrated proficiency with Microsoft Office and the ability to navigate and enter data on multiple screen

Preferred Experience, Skills, and Knowledge:

  • Associate/Bachelor’s degree or equivalent work experience
  • Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
  • Proven ability to work independently with minimal supervision to manage schedules and meet deadlines  
  • Ability to type a minimum of 40 wpm
  • Strong listening, problem solving, and negotiating skills
  • Strong analytical skills
  • Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
  • Detail oriented with a commitment to excellence

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  • Claims Staff, Scottsdale, Arizona, United StatesRemove

Meet Our People

Ignacio D. - Senior Operations Analyst

Whether I'm working with people in Argentina or Chile or Miami, we all feel like we're part of the same company. And within my own group, we share ideas and analyze as a team - and drive for change, for improvements. We'll show each other how we do things and lend advice.

I also enjoy the focus on work-life balance - in the workplace, we're offered exercise classes or stretching classes with a trainer, for example. I've had the flexibility to take classes and training. And, we have the opportunity to give back to the community through events held throughout the year.