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Stock Information

Stock Quote: NYSE: AIZ
January 19, 2018 04:02 PM
Last Price Change Open Day High 52-Week High
94.08 -0.19 (-0.2%) 94.42 94.42 106.99
Volume Previous Close Day Low 52-Week Low
317,301 94.27 93.52 86.00
Stock information is delayed approximately 20 minutes.

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Mailroom Team Lead - M-F 4pm-12:30am (10% Shift Differential)

Requisition Number 50344

PRIMARY OBJECTIVES:

- Coordinate workflow to ensure the team meets client SLA’s

- Complete SLA reporting in a timely and accurate manner

- Lead, motivate and mentor a team

MAJOR AREAS OF ACCOUNTABILITY

The Mail Services Team Lead will be expected to meet the following:

- Be the departmental subject matter expert (SME).

- Team consistently meets client and internal SLA’s

The Mail Services Team Lead is responsible for the following functions:

- Assist in day to day operations of mail services team as needed (SME)

- Train/mentor associates

- Assist/Support Unit Manager

- Assign work to all associates completely, accurately and timely

- Complete SLA reporting in a timely and accurate manner

- Other Tasks as Assigned

RESPONSIBILITY FOR WORK OF OTHERS (2 teams; 20 associates total)

- Provide guidance and support to team members in order to consistently meet client and internal SLA’s

REQUIREMENTS:

- Education: The Mail Services Team Lead will poses the following:

- High School Diploma or GED

- 2 year degree preferred

- Knowledge and Skills

- Intermediate computer skills (Ability to create and Edit spreadsheets and tables)

- Ability to Stand or Sit for long periods of Time

- Ability to make good decisions

- Excellent written and verbal skills

- Excellent organizational skills

- Ability to be flexible with assignment changes

- Ability to learn multiple policies and procedures

- Ability to assist/explain changes in policies and procedures to other associates

- Ability to lift up to 50 pounds

- Ability to coach, mentor and motivate others

- Ability to plan and organize

- Previous Experience

- Minimum of 3 years mailroom or related experience

- Minimum of 2 years demonstrated leadership experience

Location Springfield, Ohio

Request an Accomodation

If you need help with the application process or an accommodation, we encourage you to tell us so that we can try to get you the help you need for that. Assurant is an Equal Employment Opportunity employer committed to providing reasonable accommodations to applicants with physical and/or mental disabilities. Accommodations are made on a case-by-case basis.

Please click the link: https://www.assurant.com/CustomerSupport/EmailAssurant and then select Other Question.