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Director, Technology Products (Mobile) - Remote

Apply Location Westlake, Ohio Additional Locations: United States Remote; Atlanta,Georgia Requisition Number R-87724

The Director, Technology Products is responsible for collaborating with business stakeholders on priorities and requirements for capability development across our mobile application suite, as well as other digital assets that support our mobile application suite and premium technical support team. He/she supports the cross-product work intake process, coordinating from initial request through planning and budgeting stages, overseeing the cross-product epic grooming process to align on priorities and sequencing. He/she manages Technical Product Owners, supporting their development and the successful delivery of the agile teams they work with.

Responsibilities:

  • Communicates regularly with key stakeholders, collaborates with stakeholders to help guide the strategy for capability development while maintaining a holistic view of the product suite
  • Supports the intake process for new work affecting multiple product teams to ensure cross-team prioritization and efficient delivery
  • Interfaces with Finance for budget & resourcing
  • Elevates potential ‘backlog breaking’ requests or urgent prioritization concerns to senior leadership as needed
  • Coaches and mentors Technology Product Owners, resolves issues escalated by Technical Product Owners
  • Manages career development and conducts performance reviews for Technical Product Owners, combining inputs from a variety of sources including clients feedback, stakeholders, and other team members
  • Supports quarterly PI planning and budgeting, Scrum of Scrums and other SAFe Agile ceremonies as needed
  • Coordinates portfolio review meetings to approve impact to committed deliverables from new cross-product requests
  • Communicates decisions, priorities, and other relevant cross-product initiative information to appropriate stakeholders
  • Helps support agile and product transformation efforts across the organization

This role can be based out of our Atlanta or Westlake, OH location. It can also be fully remote.

Basic Qualifications:

  • Bachelor’s Degree in computer science or equivalent
  • 5+ years’ experience in a Product Owner / Business or technology role
  • 3+ years’ experience managing a team of 5 or more people
  • 3+ years’ experience working within Agile development methodologies
  • 2+ years’ experience working in Cloud / DevOps environments (Azure preferred)

Preferred Qualifications:

  • 5+ years’ experience managing Product teams for mobile app development
  • 2+ years’ working with Apple and Google’s app store
  • 3+ years’ experience working within Safe Agile development methodologies
  • 2+ years’ experience working in a B-B-C business model

Other skills:

  • Strong communication and leadership skills, particularly good communicating between business and technology teams
  • Ability to coordinate and influence a wide variety of stakeholders across the enterprise in order to clear roadblocks
  • Strong understanding of technology as well as business needs
  • Experience with customer and product discovery techniques to support direct report’s product validation efforts
  • Experience using qualitative and quantitative data to support direct report’s efforts to measure product impact and business outcomes
  • Experience with product experimentation techniques to support direct report’s product optimizations efforts
  • Enthusiasm for agile development principles and methodologies

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