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Channel Optimisation Manager

  • Queensland Virtual
  • R-102845
  • Sales and Account Services Staff
  • Full Time
  • Added

Why work with Assurant?

We work with the world’s top brands to make smart devices simpler. Problems easier to solve. We come from a variety of countries, cultures, and backgrounds, but we are united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results.

So connect with us. Bring us your best work and your brightest ideas, and we’ll bring you a place where you can thrive. 

When you join Assurant you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.

Some of the benefits we offer to our team members are: 

  • Wellbeing programs – meditation, mindfulness
  • Development programs & LinkedIn learning courses as well as study grants and support for higher education
  • Mentoring programs
  • Diversity panels and employee resource groups
  • Cultural day off to celebrate what’s important to you
  • Volunteering opportunities to give back to a cause that is important to you 

What's the opportunity:

We are on the search for an energetic and driven Channel Optimisation Manager to join our team and partner with our key retail client across Brisbane and the surrounding region. 

In this role some of your key responsibilities include:

  • Build and enhance effective sales relationships by developing and implementing an active client engagement plan
  • Identify & outline key sales, training and compliance milestones for your region, and guide and coach store leadership and team members as required to implement and achieve targets
  • Planning for the medium to long term, ensuring our partner's accounts are regularly reviewed, planned for, and always be thinking ahead as to how you can grow the business and add mutual value
  • Support your client across the specified territory to implement new products, changes and updates
  • Observe in-store sales pitch and messaging and provide training as needed to maximize sales opportunities, and ensure sales are done in a compliant manner
  • Coordinate with the compliance team to ensure all compliance requirements, including training is completed on time
  • Ensure all required in-store messaging and advertising is displayed, communicated effectively, and made available to all consumers
  • Keep up to date with industry and local developments, keep business updated and provide recommendations, including monitoring consumer behaviours and buying patterns helping create new products and sales strategies

Does this sound like you?

  • Account or relationship management experience
  • A natural ability to build rapport, maintain and build relationships
  • Able to work in a structured and organised way, but hold the ability to be flexible and adjust to changing environments and schedules
  • A high performer who can effectively engage with a wide range of audiences
  • Can manage your time independently to ensure your goals are met
  • Confident and engaging when speaking in front of a group
  • Enjoy working autonomously, as well as engaging with peers to look for ways to improve and learn

To apply:

Please submit your resume accompanied by a cover letter detailing your experiences and suitability for the role.

The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at

For U.S. benefit information, visit For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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