Primary Job Accountabilities/Responsibilities
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Customer center telephone consultation service
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Receipt of claim & Inform of required documents
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Confirmation and collection of insurance claim documents
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Information on missing documents
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Enter insurance claim details into the A/S400 system
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Auto EW claim data management_HMC EW & CPO EW
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Auto EW claim handling & checking_ HMC EW & CPO EW
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AS400 Basic Data Management
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Service networks management and registration
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Market research and major automobile parts survey
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Happy call and customer satisfaction O/B call
Required Experience, Skills, and Knowledge
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Education, Certifications and Experience:
At least 5 years of related experience
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Previous Experience:
- Strong customer service, interpersonal and communication skill
- Good at documentation and figures
- Strong responsibilities
- Call center experience preferred
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Knowledge and Skills:
- Conversant with Microsoft Word, Excel and other Microsoft office programs
- Strong customer service, interpersonal and communication skill
- Possess a personal passion for after service, customer relationship partners and satisfaction
- High understanding of the system and excellent adaptability.
- Improve your automotive expertise step by step.
- Quick work processing possible based on Office’s proficient functions
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
