Job Purpose
Key Responsibilities
- Support content inventory and classification efforts across SharePoint and other repositories
- Apply and validate metadata fields (owner, document type, dates, audience, etc.) to ensure consistency and AI-readiness
- Assist in content quality checks, identifying outdated, duplicate, or inconsistent documents
- Maintain and update content governance trackers and dashboards
- Support the standardization of document formats and templates (policies, SOPs, job aids, FAQs)
- Collaborate with SMEs and content owners to clarify ownership and validate information
- Assist in mapping relationships between documents (e.g., policy ↔ SOP ↔ job aid ↔ FAQ)
- Support taxonomy alignment and content organization across repositories
- Participate in ongoing governance processes (review cycles, updates, and clean-up initiatives)
Skills & Profile
- Strong attention to detail and organization
- Analytical mindset with ability to identify inconsistencies or gaps
- Comfortable working with Excel / trackers and structured data
- Strong written communication skills (English)
- Interest in knowledge management, process improvement, or content operations
- Ability to work independently and manage repetitive but critical tasks
Nice to Have
- Familiarity with SharePoint or content management tools
- Exposure to metadata, taxonomy, or knowledge management concepts
- Interest in AI / automation / digital employee experience
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
