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Collections Careers at Assurant

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Assurant employee wearing headset and smiling at camera in office

Careers at Assurant


When it’s necessary, Assurant collections professionals and recovery agents provide compassionate and proactive solutions to consumers. Our team acts as investigators, negotiators, motivators, and problem solvers on behalf of consumers and our business clients. As part of this team, you’d be responsible for reaching out to consumers from a call center environment and using innovative ideas and tools to find account resolutions and manage disputes.

Assurant employee, Karoll Gutierrez, smiling at camera while in office

What Assurant Offers You

  • Virtual hiring opportunities
  • Benefits that start on your first day
  • Multiple health coverage packages to meet your family’s needs and your budget
  • Growth and development tracks with proven success in enabling career growth
  • A commitment to work-life balance — we’re all working to live, not living to work
  • An environment that values autonomous, self-directed work that drives business impacts
  • Competitive 401(k) benefits

What Would Make You a Good Fit

The recovery teams at Assurant often bring a lot of experience from fast-paced, call center environments and an empathetic mindset. You’d be a good fit for this team if you’re:

  • Empathetic, yet assertive
  • A problem solver
  • Customer focused
  • A strong multi-tasker and negotiator
  • Organized and detail-oriented
  • Able to handle difficult situations and customers
  • Reliable and resilient
  • Self-motivated and proactive

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