Skip to main content

Customer Service Careers at Assurant

Show 5 jobs in Customer Service
Assurant employee, Victoria Vickers, working at computer with headset on

Careers at Assurant

Customer Service

Assurant customer service teams are where the human and technology elements of our business come together most visibly. This is an entry-level role where you’ll be the face of the company, interacting with Assurant policyholders over the phone, through chat, or via website and email. You’ll answer customer questions about their policies or claims status, ensure all policyholder information is up to date, and provide an efficient customer experience that makes people glad they chose Assurant.

Our customer service employees are a critical part of our organization, which is why we implemented a $15/hour minimum wage for all Assurant employees in 2021. We know how important good customer service is, and we’re looking for new team members who can help provide it.

Assurant employee, Robert Miglionico, smiling at camera and wearing headset in office

What Assurant Offers You

  • Virtual hiring opportunities
  • Benefits that start on your first day
  • Multiple health coverage packages to meet your family’s needs and your budget
  • Growth and development tracks with proven success in enabling career growth
  • A commitment to work/life balance — we’re all working to live, not living to work
  • An environment that values autonomous, self-directed work that drives business impacts
  • Competitive 401(k) benefits

What Would Make You a Good Fit

When you join the Assurant customer service team, you’ll be the primary point of contact for customers who look to you to solve their challenges. You’ll be a good fit for this type of role if you’re:

  • Customer focused
  • Reliable and resilient
  • Able to analyze problems and make decisions 
  • Trustworthy and adaptable
  • Focused on delivering consistent results

Hear from Our Employees

Featured Customer Service Jobs

Customer Experience Administrator

  • Camberwell, Victoria
  • Customer Service Staff

Customer Service Advisor

  • Crewe, Cheshire
  • Customer Service Staff

Customer Service Specialist

  • Miami, Florida
  • Customer Service Staff

View all jobs

Customer Service – 2

“I can be myself here. ”

Resha S
Customer Service Representative

It’s just a comfortable work environment. Management is so understanding – they recognize that we’re all human, and they listen to our feedback. In turn, I understand my customers and where they’re coming from. We are not scripted… you have to have a heart and you have to actively listen. I take escalated calls, and I know my customers can hear the concern in my voice right away.

Join Our Talent Community

Connect with us. Introduce yourself, and we'll get in touch if there's a role that seems like a good match.

Join Now