Customer Service Careers at Assurant

Careers at Assurant

Customer Service

Customer service is provided in all types of ways, from face-to-face interactions and phone conversations to online chat and email communication. At locations around the world, Assurant’s customer-facing teams work directly with people to initiate claims processes, solve technology challenges, answer billing questions, and more. Our customer service employees are a critical part of our organization, which is why we implemented a $15/hour minimum wage for all Assurant employees in 2021. We know how important good customer service is, and we’re looking for new team members who can help provide it.

Featured Customer Service Jobs

Customer Service Representative (On-Site Miami, FL)

Miami, Florida
Customer Service Staff

Customer Service Advisor

Crewe, Cheshire
Customer Service Staff

Customer Service Associate - Spanish Speaker

Amsterdam, North Holland
Customer Service Staff

View all jobs

What Would Make You a Good Fit

When you join the Assurant customer service team, you’ll be the primary point of contact for customers who look to you to solve their challenges. You’ll be a good fit for this type of role if you’re:

Customer focused
Reliable and resilient
Able to analyze problems and make decisions
Trustworthy and adaptable
Focused on delivering consistent results

“I can be myself here. ”

Resha S
Customer Service Representative
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It’s just a comfortable work environment. Management is so understanding – they recognize that we’re all human, and they listen to our feedback. In turn, I understand my customers and where they’re coming from. We are not scripted… you have to have a heart and you have to actively listen. I take escalated calls, and I know my customers can hear the concern in my voice right away.