Find out how your position helps over 300 million consumers thrive
Position Details
You’ll take inbound calls from customers and insurance agents calling to provide us with insurance policy details and requesting payments. While taking calls, you’ll be updating our system of record with correct policy information provided to you verbally by the caller and requesting insurance premiums from the customer’s escrow account as needed.
Position Details
You’ll take inbound calls from customers regarding their property loss payment. Property loss payments are the funds paid out to the insured once a property loss claim has been approved. Call types include questions about check endorsement, ordering property inspections, and exceptions requested from the insured homeowner. Because every customer is different, we expect you to take the initiative to truly understand our customers’ current challenges and use your expertise to proactively help them avoid future challenges.
Position Details
You will take inbound calls from customers regarding their flood policy.
Flood Insurance covers losses from the temporary overflow of water onto land that is normally dry, which is the most common disaster in the United States. Insured, lenders, and agents call with questions ranging from basic flood questions, mortgage verification, payment details, and password resets. You might also assist with Private Flood overflow and First Notice of Loss (FNOL) calls during the busy season.
Competitive Pay
Great Benefits
On-the-Job-Training
Growth Potential
Assurant is committed to providing a competitive rewards package that goes beyond the value of your paycheck. We offer an array of market-competitive benefits and resources to support your physical, emotional, financial, and social wellbeing goals.
Benefits may differ by location and role. For additional details and country-specific information, visit our location pages or speak with your recruiter.
We offer competitive health and wellbeing benefits to support you and your family. You can choose from a range of health and dental plan options, as well as health plan accounts.
We provide short- and long-term disability insurance, life and accidental death, and dismemberment insurance.
Assurant offers retirement savings plans globally. U.S. based employees are offered a 401(k) plan in which Assurant matches 100% of every dollar contributed, up to 6% of eligible pay.
Assurant’s Employee Stock Purchase Plan (ESPP) allows employees to purchase shares of Assurant stock at a 10% discount with funds contributed through after-tax payroll deductions.
Assurant offers a variety of internal courses, workshops, special projects, coaching, and mentoring programs. Tuition reimbursement and other professional enrichment opportunities are also available to encourage continuous learning.
We strive to provide a work environment that encourages work/life balance. Options depend on job responsibilities and may include flexible work schedules, telework, paid time off, and part-time employment.
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