About the Role
We are looking for a Business Analyst to join our Global Vendor Risk Management (VRM) team. This role sits within the Technology & Process Management function and plays a key role in ensuring vendor risk processes, systems, and data operate accurately, efficiently, and in compliance with internal policies and regulatory requirements.
This is not a traditional Business Analyst role. The position is fully focused on Vendor Risk Management operations , combining system support, data analysis, documentation, testing, and project participation. The ideal candidate enjoys detail‑oriented work, structured processes, and taking ownership in a fast‑paced, high‑impact environment.
What You’ll Do
- Maintain and audit accurate Vendor Risk Management data within ServiceNow , ensuring data quality, consistency, and compliance
- Perform routine data audits, identify discrepancies, and partner with stakeholders to resolve issues
- Develop, update, and maintain process documentation , including SOPs, procedures, user guides, and job aids
- Support and participate in VRM projects and initiatives , owning assigned tasks and deliverables
- Assist with system and process testing , including enhancements and upgrades, documenting results and validating outcomes
- Support onboarding and training of new team members and end users
- Act as a subject matter expert for VRM processes and supporting systems
- Use analytical tools (primarily Excel ) to extract, analyze, and report data
- Contribute to efficiency improvements, including the use of AI or automation tools where applicable
What We’re Looking For
- Bachelor’s degree in Business, Information Systems, Risk Management, Finance, or a related field (or equivalent experience)
- Experience working with enterprise systems or workflow tools (ServiceNow is a strong plus, but not required)
- Understanding of Vendor Risk Management, Third‑Party Risk Management, compliance, or risk‑related environments
- Strong attention to detail and data accuracy mindset
- Experience creating and maintaining structured documentation (SOPs, procedures, manuals, guides)
- Ability to manage multiple tasks and priorities simultaneously
- Strong analytical skills and proficiency with Excel , Word, and PowerPoint
- Self‑motivated, able to work independently with minimal supervision
- Strong written and verbal communication skills in English
- Openness to learning new systems and continuously improving processes
Nice to Have
- Hands‑on experience with ServiceNow (especially GRC or similar modules)
- Experience supporting audits or compliance‑driven programs
- Exposure to AI‑enabled tools or automation initiatives
- Background in insurance, financial services, fintech, or consulting
Why Join Us
- Join a small, specialized global team with high visibility and impact
- Gain deep expertise in Vendor Risk Management and enterprise risk operations
- Work in a collaborative, trust‑based environment with high autonomy
- Opportunity to influence process improvements and system enhancements
- Competitive compensation and comprehensive benefits
At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.
For further information about Assurant, please visit our website: https://www.assurant.com/
If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
