Customer Service Claims Associate – Spanish speakers (Amsterdam)
Native Spanish + English C1 required
€2,450 gross monthly salary + performance bonus + full benefits package
Flexible working opportunities
Are you an active listener with a passion for helping others?
Do you enjoy solving problems and making customers’ day a little easier?
Would you like to work for a Fortune 500 global company in the Netherlands?
If so, Assurant could be the perfect place to grow your career!
Who are we?
Assurant is a global leader in business services for the connected world. We support over 300 million consumers worldwide , helping people get more value from their connected devices, vehicles, and homes.
We are proud to be part of the Fortune 500 , with decades of experience delivering world‑class customer and claims services for leading global brands.
The Opportunity
As part of our European Claims team , you will assess and resolve insurance claims for one of the largest telecom brands in Spain.
We are looking for native Spanish speakers with a minimum of C1 English level, who are strong listeners and skilled communicators. You will help customers protect what matters most, guiding them through their claim when their mobile device is lost, stolen, or damaged.
This role also offers exciting opportunities for growth within Assurant.
What we offer
- €2,450 gross monthly salary
- Performance bonus
- Comprehensive training program to set you up for success
- Hybrid model : mix of office and home working depending on shift plan
- Home‑working allowance
- Travel allowance for office days
- Work–life balance :
- 28 days of holiday + public holidays
- Additional holiday day if you have no absences in the year
- Well‑being support :
- Monthly care & welfare allowance
- Employee Assistance Program for you and your family
- Excellent benefits package , including:
- Premium‑free pension
- Premium‑free WIA insurance
- Bonus schemes
- Internal rewards and recognition programs
- A birthday allowance!
Diversity, Equity & Inclusion
At Assurant, we are passionate about building an inclusive culture that celebrates diversity. It drives creativity, strengthens our business, and creates opportunities for our people to grow and thrive.
We look forward to receiving your application!
#Hybrid-LI
If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
