Device Care Center Security and Safety Manager

The Device Care Center Security and Safety Manager at Assurant plays a critical role in maintaining a safe and secure environment for our employees, associates, visitors, and facilities. You will be responsible for planning, managing and leading sitewide safety and security initiatives, including staff and customer safety, injury prevention, ergonomics, incident tracking, investigation, security assessments, emergency preparedness, training and OSHA compliance. Developing and administering policies, procedures and programs; managing an outsourced security staff; serve as the liaison to law enforcement throughout the service area to ensure the safety and security of the employees, associates, facilities and assets.

What will be my duties and responsibilities in this job?

Security Oversight:

• Manage and lead an outsourced security force to maintain a safe and secure working environment.
• Develop and implement security protocols, procedures, and standards to protect company assets and personnel.
• Conduct regular security assessments and risk analysis to identify vulnerabilities and recommend corrective actions.

Safety Compliance:

• Ensure compliance with all local, state, and federal safety regulations and standards.
• Develop, implement, and maintain safety programs to prevent accidents and injuries in the workplace.
• Conduct safety audits and inspections to identify hazards and recommend improvements.
• Manage site Safety Committee and collaborate with the IMS Compliance team on RIOS/R2/ISO certifications.
• Liaise with HR, Risk Departments, and staffing agencies to ensure recordables are accurately captured.

Emergency Response Planning:

• Develop and maintain emergency response plans and procedures, including fire drills and evacuation plans.
• Coordinate with local emergency services and agencies to ensure a swift and effective response to emergencies.
• Provide training to employees on emergency response procedures.

Training and Education:

• Conduct security and safety training programs for employees, associates and security personnel.
• Keep employees informed about safety and security policies and procedures.
• Promote a culture of safety and security awareness throughout the organization.
• Act as the subject matter expert to assist training departments in building training modules.

Incident Management:

• Investigate and document security incidents, accidents, and near-misses, and prepare incident reports.
• Implement corrective actions to prevent the recurrence of incidents.
• Maintain incident records and ensure timely reporting to relevant authorities.
• Analyze incident data to identify trends in injuries, accidents, or other hazards.
• Maintain and update recordkeeping programs such as OSHA 300
• Ensuring incidents are documented properly and thoroughly.

Vendor Management:

• Manage relationships with security service providers, ensuring the quality of service and adherence to contractual agreements.
• Evaluate and select security and safety vendors when necessary.
• Act as the subject matter expert and provide market related information during RFPs

Budget Management:

• Develop and manage the security and safety budget, ensuring cost-effective allocation of resources.
• Monitor expenditures and identify opportunities for cost savings.

What are the requirements needed for this position?

• Graduation from an accredited four-year college or university with a degree in communications, education, emergency management, business administration, public administration, or related field.
• 10 + years of physical security and resiliency programs experience in a logistic environment.
• 5+ years overseeing contract labor.
• Program/project management experience.
• Self-starter with the demonstrated ability to work in unsupervised environments.
• Develops strong business relationships focusing on communication and customer service.
• Analyzes current operational status and determines appropriate course of action.
• Excellent written and verbal communication skills.
• Ability to speak clearly and persuasively; ability to elicit cooperation at all levels of the organization.
• Possesses strong financial management skills with proven track record of meeting budgetary commitments.
• Knowledge of the functions of emergency management including mitigation, preparedness, response, and recovery.
• Knowledge of natural and human caused hazards.
• Knowledge of incident command systems and emergency/recovery support functions.
• Facilitation skills in working with multi-disciplinary and multi-agency groups.
• Ability to work in an environment where changing priorities are the norm and flexibility is a must; demonstrated skills in managing multiple tasks.

Certifications and Membership (Preferred)

• Certified Protection Professional (CPP)
• Physical Security Professional (PSP)
• Professional Certified Investigator (PCI)
• Associate Protection Professional (APP)

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If no application deadline is provided, this role may be a pipeline requisition, and we'll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.  

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.